if you need water remediation from a trust worthy company that is on time and cares call Water…read moredamage restoration. They have high quality workmanship. You won't be disappointed with their services.

They came out right away to assess the situation, very professional and informative! Did a…read morewonderful job cleaning up everything and making sure I understood the process! I would highly recommend them to anyone! Even though this was terrible to go through, their team, made it a lot easier for me! Thank you!

We contacted Cox Roofing and Restoration to inspect the roof of a building we were considering…read morepurchasing. Mr. Cox was prompt, thorough, and extremely knowledgeable. He used a drone to carefully inspect the roof, explained the issues he found, and communicated with us in a timely and professional manner. Although we ultimately decided not to purchase the building for reasons unrelated to the roof, we were very impressed with the service we received. We would not hesitate to use Cox Roofing and Restoration in the future and highly recommend them!

One of the worst customer service experiences I have ever had…read more Had a roof inspection done with the intent to get a detailed report of my roof, with photos and descriptions of the current status. Probably the most basic service a roofing company can offer. They failed to deliver at almost every step of the way. Took me 2 months to be able to get the report. But the stress along the way in having to deal with the company was unbelievable. I have had to follow up with over 15 emails, 20 phone calls, and countless texts asking for the report. Every time a new version was issued, it was incomplete, and the customer service got worse. First, the report was a poorly handwritten note by the inspector. Then, when I mentioned again the need for a report that included all the photos taken, with descriptions, in the company's official letterhead, the new versions came with only a handful of photos and no descriptions. My requests were passed around countless times, and every time the new assignee did a worse job. As my follow ups started to tally up, the reports missed photos, missed descriptions, time and time again. My requests were never escalated to management, and when I asked for a call back or status update, they never got back to me. Their admin - the person I was interacting with directly and for most of all of these requests - is an absolute incompetent at her job. I cannot reiterate enough. When I got fed up with it all, after two months of trying, I asked for a refund. When I picked up the check, their admin didn't even look me in the eye, didn't say a single 'sorry' - she just handed me the check with an entitled face as if I'm giving her more work. I was speechless with the interaction and simply walked out of their office. But it gets worse. The second that I cashed the check, the inspector called me and yelled at me for requesting a refund for a service that he had done, but his team never delivered or completed based on my needs and countless asks. Only then did the owner of the company called me, trying to fix things, and to get the job that his team was unable to do, done properly. Although he apologized for his team's incompetence and ability to deal with a basic service and to deliver on my clear and repeated requests, he still had the courage to ask me to remake the payment for the terrible service. I laughed in total disbelief. After two months, dozens of calls, texts, and emails, I finally got the report. Their team didn't know how to work correctly the system to be able to issue it correctly. Will never rehire this company or recommend to anyone that I know. If they can't deliver on an inspection report, I can't imagine the other services.

They cleaned seven of my eight heat vents we couldn't get the other openned heat vents and then did…read morefive cold air vents. Also the dryer vent. Moises showed me that I needed repairs and when I saw the vents came into my addition built in 1929 and it goes out to the cupboard space out to register. I am grateful for the work done.

Been using this company for years and had been very satisfied. My last appt was not so good. Was…read moretold not to buy Groupon as it would be honored-$78 for 5 rooms. Two guys came out 2 days in a row and had the same problem with the machine. A more experienced guy came out later in the day with a different machine and went over two rooms that had left spots after spraying. He did hallway upstairs and I told him to forget the other two rooms because at this point half of my day was gone. I was satisfied with the way the carpet looked. We were still charged the $78 with no compensation for my time wasted for one morning and one half of a day with two inexperienced employees. Also, they parked their trucks in my driveway and on street in front of house and left several oil stains. Who's gonna get that out?!?The next day I called the office bc the spots from the pretreat were visible again and bc no one bothered to contact me about this inconvenience. I was told they couldn't discount anything and that I was satisfied when they left... I wasn't about to explain to a carpet person that after the carpet dried I saw spots again. I will not be using them again. Customer service is everything.

Just In Time did a job on my stairs in front of my home less than a year ago. I reached out several…read moretimes due to a loose step. After several attempts he finally responded and said he would be by within 2 weeks. It has now been 2 months and still nothing. I had to reach out to a different contractor to fix the step because it became a significant hazard. I would not recommend this company to anyone.

Just moved last Sunday to St Louis without much notice. The house we moved in has carpet in 3 1/2…read morerooms upstairs that needed some TLC. Some wear and stains in the traffic areas. Our movers were scheduled last minute to come in Thursday. I researched carpet cleaners on yelp and Google. On Tuesday morning I called Justin and left a voicemail. He got back to me within 10 minutes and sounded professional. While pressed for time, Justin said he would see me Wednesday afternoon pending the completion of another job. I was very happy to hear he could accommodate. Yesterday at 5pm, Justin came in and did his thing. He's a very focused and knowledgeable professional. He provided feet covers in case I needed to walk upstairs, let me know to wait 24 hours. The carpet looks pretty much brand new. Now I'm excited to organize our new home! Thanks Justin.

Very good service and very good cleaning up , like the roofing nails that fall off and into your…read moreyard. Our roof where we live in the CWE was damaged from the May 16th , tornado. We first had an estimate from John Beal roofing , wow! Expensive compared to best Choice Roofing. And John Beal estimator kind of left us hanging after many tries of texting and calling . He was in Florida one time golfing could give me an answer until he got back which you never did , and other incidents similar to that with John Beal Roofing. So we got fed up and ended up with best choice Roofing which was fast efficient and did an overall excellent job with a 5-year warranty on the roof .

My ridge roof had some wind damage, I contacted Best choice and Scott replied in minutes and worked…read morewith my schedule for an appt within my work hours. Don came out and assessed the damage and handled it on the spot. Recommended a new roof, I knew I needed one soon and was knowledgeable and polite. Would recommend highly

I wish I would have thought to take before and after photos. We moved into a new house about 6…read moremonths ago and the siding was filthy and quite noticeably so due to its light color. We decided to use Elite Pro Restoration to do our power washing of the siding and driveway and it made a world of difference. They were prompt and did an amazing job. Highly recommend!

From the owner: To provide a service to the community by boosting their home's curb appeal and VALUE!read more

Josh and his team are courteous, respectful, service oriented and thoughtful. Sometimes restoration…read moreservices focus on upselling their services. Not Josh and company. They performed the job with skill and care. I highly recommend this service but also hope you never need it.

Zach was just here, checking for mold in our house. He was very knowledgeable about the mold we…read morefound and explained what needed to be done. We decided to follow his advice to correct the problems.