We recently purchased tickets from Akal travel in Kent, he sounded very nice. Only got to see his…read moretrue colours when he didn't do things right and when we connected him, he disconnected the calls on us. Didn't give us all the details about our ticket. Now when we call the airline have been to only half ticket was booked if bulk ticke. What a shady business he is runs.

Walia owner of Akal Travels is a fraudster. He sent me an email saying my ticket has been confirmed…read moreafter taking all my credit card information and then five days later told me that he never booked the flight and now I might have to pay a higher fare. Then he started screening my calls. It was by far the worst customer service experience. He has no integrity and is a crook. Don't waste your time with him.

Since my last review Sally has really stepped up. We had to…read moreuse them for work purposes and I was really disappointed. I must say that the service has gotten a lot better.

From the owner: "Catalyst Travel is your one-stop shop for any- and everything travel. As a full-service travel…read moreagency, we will help you with all elements of your vacation needs (and wants). While we can help you personally with any of your travel needs, our speciality is in group travel with agents specializing in cruises, destination weddings, honeymoon destinations, resorts, etc. CALL TODAY and put your seat back, relax, and enjoy the experience of your life!"

After sinking untold time into a Kafkaesque international travel booking and failing to resolve it…read moremyself, I called Elizabeth Holmes travel in desperation. Brynn resolved the issue same-day and was amazingly helpful throughout the entire process. Highly recommended when you run into one of the nightmares that today's online booking systems sometimes create.

Elizabeth Holmes Travel agents have been booking my trips for years. They have taken me through…read moremost of Europe and we are currently working on a trip to Japan. Depending on where you want to go, somebody in the office knows what you should do and how to maximize your time. They have been able to tailor each of my trips based off of what I want to do and how much I want to spend; utilizing useful travel best practices that I was usually unaware of. During the planning phase, the EHT team is very responsive and are incredibly capable whether I just need flights booked or need an entire itinerary for the trip. I am finally writing a review because I would have been hosed on my most recent trip to Norway without Brynn's help. An error made by the hotel I was booked at resulted in my room being given away. I arrived at 12:30 am local time and was unable to get into the building. Despite the late hour, Brynn was able to get a representative from the hotel to let us in and upgrade our room for the troubles. The whole issue was resolved in less than an hour. Long story short, if you need capable travel agents to plan your trip, book your accommodations and/or fight to resolve any issues that arise, I cant recommend Elizabeth Holmes Travel enough.

May 2, 2016 Monday…read more My father and I were in this place booking flight to Douglas, Isle of Man to help my dad pursue his British passport connections with the birthplace of my grandmother. We see Mr. Jo and he quotes a flight hopping special price of $1100 and he tells us that as we're in the Seattle Passport Office to call him "before 10:00 AM" to secure the quoted price. We wrap up my dad's passport renewal call exactly at 9:00 AM to tell him we have cash in fist to secure the reservation and he replies "okay." He eventually arrive at Mr. Jo's Lotte Travel Agency to find out he meant to say we have to be here before 10:00 AM. Thanks to his clumsiness the price got jacked up by $306. We are the first victim of Mr. Jo's inability to put things into detail. Either go incognito Internet and shop around for prices or go to another travel agency in your local area. We are never coming back to this travel agency. We HIGHLY RECOMMEND AVOIDING THIS FUCKING CLUTZ! May 2, 2016 2:18 PM Swallowed the big pill and agreed to pay the bullshit $306 after that this moron manages to misspell our last names add insult to injury after he finalized our tickets.