I cannot recommend Robert highly enough! He helped my entire family obtain Chinese visas, and his…read moreprofessionalism, patience, and kindness made an incredibly stressful process so much easier. While my husband and children's visas were relatively straightforward, I had lost my Chinese passport, which made my application extremely challenging. There were numerous questions and supplemental documents required, and the process felt overwhelming. Robert and his agent went above and beyond--they visited the Chinese Embassy in San Francisco multiple times to help submit my documents and guide me through every step. Thanks to their dedication, my visa was finally approved after a month, and I am so grateful for their support. Robert is truly passionate about helping his clients, extremely patient, and genuinely kind. I wholeheartedly recommend him to anyone needing assistance with Chinese visas.

The service was very attentive and friendly. I received my visa much faster than expected. Highly…read morereliable and trustworthy experience.

Amateurs. The "passport office" is 1 person in a cubicle in a shared office space. I waited 30…read moreminutes after arriving for my appointment, nobody showed up, I left. Try a professional company instead.

I'd advise going directly to the state department. (300 5th Ave) instead of this 3rd party. The…read morepeople I interacted with in the Seattle office were not up to speed on what the actual requirements were for renewing my passport, and cut off the transaction before completion, and they suggested I go directly to the state department. Which I did, and it took all of 20 minutes to get my passport renewed. They were stating I needed to get additional proof of identity before they could process my renewal (I of course didn't need this; the state department was very helpful and the list of things they said to bring in the confirmation email, was exactly what they needed to renew my passport.) The only reason I'm giving them 2 stars, is that they refunded my money so all I did was waste an hour. But, poor customer service in my opinion. Just go directly to the state department (all these guys do is help you fill out the application and send along to the state department anyway). If they are going to sell this service, they should at least be able to accurately tell you what to bring when you come in.

It is amazing that I got to come for the special weekend event on Sep 27 and renew my expired…read morepassport- so I get to travel for my son's 21st birthday celebration, I won't want to miss it! It is like a breeze - what I thought as a mountain lifted like a breeze. So convenient for the local community to host such a special weekend event. Thank you sincerely-a traveler, a mom

The Seattle Passport Agency opens at 8am, but they start letting people through security and up to…read morethe 6th floor a little early, which is great if you have the first appointment of the day. Appointments are now easy to book online, which makes planning more convenient. There are three parking options nearby, but street parking isn't really available or recommended given the busy surroundings. The staff were generally friendly, though I ran into a bit of frustration due to some rule changes that weren't clearly communicated on the official website. That kind of lack of transparency can throw off your timing, so it's something to be aware of. On the bright side, the pickup process was well-organized with a separate line, which made that part of the visit quick and smooth. Overall, not a bad experience, but double-check requirements beforehand to avoid surprises. JY review

wonderful tour of Wellington New Zealand by Steve Girvan thru Answers Down Under tours…read more We had a personal foodies tour that was fantastic. Highly recommend this guide.

I booked and paid for a trip for two weeks in Australia through this company, but when I got there…read moreevery single reservation and event was registered in my husband's name and only my husband could rent a car, check into our accommodations or sign in for our excursions. When I tried to check into one of the hotels, I was told I would have to wait for my "husband" because only he could register us and get the keys for the room. (He was returning the rental car that I had arranged for because only his name was on that, too!) I paid for this trip! I made the arrangements! What century do we live in??!! Is Australia reallly so backwards? Or is it just this company? I had not used a travel agency before, and this convinced me that it is not worth it! No self-respecting woman should use this company. Nor should any man who has any respect for women.

DO NOT BOOK. The positive reviews are from years ago. This agency booked flights and and Thailand…read moreitinerary for us (family of 5) and they booked the flights with the names in reverse order so that we were not able to board our flights (this was not apparent from our travel confirmation from the airline). It was a horrendous experience to be so excited for our first international trip since the birth of our son, then at 4AM at the airport, you're panicking, calling the agent, the airline, anyone who might be able to help and realizing that the plane is going to take off without you. The only remedy they offered was a credit for a future booking. As you can imagine, flights and itinerary for 5 people is not cheap. I'm still trying to get my money back months later.

I made three separate trips to four South Eastern Asian countries: Vietnam, Myanmar, Cambodia and…read moreMalaysia. Every trip was organized by Stephen from My Way Travel. I traveled most of my life and I've learned to distinguish a good travel agent from one, which is so-so. I must say that Stephen performance, his attention to a detail is quite remarkable. I even took my 15 year old grandson on the trip to Malaysia. I was a little concern on his behalf, but to my great relieve our complicated itinerary through Malaysia couldn't have been any smoother, more comfortable and care-free. I am in the planning stages for my next trip to South East. This time it is going to be Laos and Northern region Vietnam. I would trust to any travel agency to organize my trip, but My Way Travel. I recommend My Way Travel and Stephen very highly without any hesitation. Happy travels! William C.

my agent, Kim Huber, was essential in helping me with my trip to the Dominican Republic. everything…read morewas perfect and we had everything taken care of from the time we landed, to the time we arrived back in Orlando. I highly recommend! thanks to Kim, the whole trip was epic and seamless.

I would have received better service from Expedia ect…read more Booked a cruise as part of group. My thinking was having a travel agent is better due to the personalized service that we would receive. Everyone in my family booked our cruise with the group number we were given. The cruise is 2 weeks away and we have heard nothing from our travel agent. I assumed giving that group number would ensure that all of our cabins were together...nope we are all scattered throughout the ship. Not that I need my hand held but it would have been nice to receive some type of welcome packet explaining how to check in for the cruise, how to get our rooms together. Nothing The group rate we received was no different than I could have gotten on my own. Going through this agent just added extra steps I did not need to take

The staff here are so nice. They worked very well and fast. They answered all the questions we…read moreneeded. That's good job.

I came here to get a 5 year visa to travel to vietnam and they were great! Great service and they…read morewere always willing to answer my questions. They got me a quick expedited visa with no issues!

After spending hours scouring Expedia, Travelocity and Kayak, came up empty-handed. Are you tired…read moreof searching the web every day to score a good deal on your vacation or business travel? You will never look back after using Travel Services. I am so glad i found them and have never looked back. The staff is great and friendly. Mark was excellent to work with. He always responded to phone calls/emails promptly and was extremely clear and thorough with expectations. I was given great prices and a lot of great suggestions, I have wondered why I haven't gone to a travel agent before. If you are doing any complicated trip at all, go to this travel agent. Do yourself a favor: relax with a cold beverage while they search through the airline flight schedules and find you the best deals. They always find great rates (even better than Expedia at times). I highly recommend Travel Services by Mark and will definitely use his services in the future!

Travel Services (Mark Johnson) is absolutely brilliant when it come to helping clients with their…read morepersonal travel. He is a trusted adviser, friendly, patient, smart, and very skilled when it comes to making your dream travel plans. He's been repeatedly able to save his clients sizable amounts of time and money. Highly recommended!!!!