My uncle passed and I live out of town- I had intended on coming to town to order flowers and…read moreattend his service and burial, but Hurricane Idalia had other plans. I have placed an order online for the magnificent life spray, asking for the most similar to the photo. Smithfield City Florist called me and consulted for minor modifications to accommodate for what they had in stock, they were low on white florals. They understood my wishes and really came through, making it happen! They were conscientious about fulfilling the order as requested, ensuring the quality and volume of florals accommodated the order. The arrangement was absolutely stunning; creative, artistic, and most of all, tasteful. Thank you, Smithfield City Florist!

I ordered flowers for my best friend, it's her birthday and I also wanted to congratulate her on…read morebecoming a commercial pilot! I ordered flowers with two balloons, a bear and a box of chocolates. When the flowers arrived she only received the flowers and balloons. The chocolates and the bear was missing from the order.

Used 1-800-flowers and I've used them numerous times and I've never had an issue. In fact pretty…read moremuch all the orders in the past looked like the picture. Well not today. Not only is it Valentine's Day it's F ing COVID Valentines and the only job you all have you failed at. Flowers were broken and wilted and, to be honest, worse than gas station flowers. I was very disappointed. I reached out to 1-800-Flowers and they couldn't reach the florist, imagine that, so I was able to get 50 percent back and 20 off next order. The Lily's aren't oriental either because they have no smell, and one thing I know is Lily's. And it's just a bunch of fill just terrible. I hope you get what you want on Valentines Day because lord knows I'm not. Thanks Royal Kiosk for making Covid V Day Covid D Day. You all literally had one job, one job, and you F'd it up.

This business is part of FTD which they should have absolutely NO business being part of! They…read moredelivered flowers today to a well deserved friend and the flowers looked like crap, the flowers appeared to have been tossed in the vase, no bow , broken stems on flowers, some of the flowers were wilted, no flower food, and there were missing flowers. Not to mention to presentation of the delivery driver: appearance and lack of detail (you really should knock louder on doors at the residence and put the flowers on the door steps not several feet away!). Poor service, excuse me, crappy service and disgraceful and not worth the money I paid! DO NOT USE ROYAL KIOSK!!!!!

Yelp showed the location to be open until 2:00pm. Not terribly familiar with this area. Drove…read morethrough a maze of directions, took the wrong exit, had to go 6 miles out of the way before I could get back on track. Arrived at 1:40pm. The sign on the door said closed. Saturday hours are listed as 10am - 12pm.

Karen was excellent! When my order didn't deliver due to circumstances beyond her control (power…read moreoutage) She still delivered exceptional customer service by getting me more and better flowers the next day! Her service was all about delivering no matter what and to persevere the special moment which was our anniversary! I know my girlfriend will treasure and persevere these flowers by pressing then! And I can thank Karen for persevering that memory by always delivering!

CLOSED...... NOW KENLY FLORIST…read more This was a reopened florist after the former owner retired. It never met the former level of service. Kenly Florist is now a great local florist for you needs.

Just called them to order flowers for my sister. The guy was unbelievably rude. I asked if they can…read morematch the arrangement on their website. He said no, no way can I do that. I asked him how close he can come to that arrangement. He said " I'm not going to deal with this now. The best thing you can do is order it online and then I will reject it and you'll get your money back." I said so then why can't you tell me what flowers you have available now. He said " I'm not dealing with this this morning, the best thing you can do is call another florist". Great way to run a business. He's a jerk or as I called him an ass.

Cute shop with a fantastic selection of fresh flowers arranged beautifully. The staff is super…read morefriendly and knowledgeable, and service is efficient. The prices are a bit on the higher side but would still highly recommend.

If I could give Cary Florist 10 stars I would. Above and beyond customer service. They created a…read moregorgeous, original arrangement based on input from a short phone convo. The recipient was delighted, and so was I.

Wow! I'm absolutely blown away! The communication was amazing, the delivery was seamless, and the…read moreflowers were absolutely gorgeous! I ordered from out of state for a friend, and they made the whole experience feel so thoughtful and special. It meant so much to know my friend was receiving something so beautiful. I can't recommend them enough! Thank you!!! The photo shown is the TG's Seasonal Arrangements × 1 Standard / Pink. I put comments to add a touch of green and white.

I really struggled with whether to leave this review because the bouquet I received was beautiful…read morein its own way, and eventually a partial refund issue was resolved. However, I also think it's important to be honest about my experience as a bride. I first discovered TG Floristry after seeing the owner deliver arrangements at another establishment, and I loved her work. I booked her for my wedding bouquet and boutonniere/pocket arrangement for my husband. Early on, she showed me an inspiration bouquet she thought would fit my vision, but afterward I emailed her a completely different reference photo that better reflected what I actually wanted. She acknowledged the updated inspiration, and at no point did she mention any issue with the change or indicate she planned to use the original design instead. We also discussed coordinating flowers for my wedding cake, especially since she and my cake vendor knew each other and planned to collaborate on finishing touches. All of these conversations happened months before my wedding, so I felt confident everything was aligned. Unfortunately, on my wedding day, things went very differently. When I arrived for pickup, she was about 15 minutes late, and when I saw the bouquet, I was immediately devastated because it was not the bouquet I had requested or envisioned. When I brought this up, she referenced the original inspiration photo she had shown me months earlier, even though I had clearly communicated that I wanted a different style afterward. At that point, my wedding was only a few hours away, and she mentioned being backed up with prom orders and another wedding later that evening. I realized there wasn't realistically time to remake it, so I took the bouquet because I had no other option. Later that day, I emailed her expressing how disappointed I was and requested a partial refund. What upset me further was that instead of acknowledging the misunderstanding, she argued that she didn't believe she had done anything wrong. She eventually agreed to refund $70 of the $220 total and said it would take 3-5 days. After a week passed with no refund, I had to follow up myself. I then received an explanation that honestly felt dismissive, along with a new statement that she had supposedly not charged me for cake flowers and deducted $10 from the refund amount. This had never been discussed previously, so receiving only $60 instead of the agreed $70 felt frustrating and unprofessional. Again, the bouquet itself was pretty. But it was not the bouquet I requested for my wedding day, and the communication and customer service afterward left me feeling unheard and disrespected during a very important moment in my life.