Love Lauren, she's great with my dog Emma. Does a great job and is always tries to accommodate my…read moreschedule. Easy to reach by text and responds quickly. It's now called Grooming by Lauren Ashley Phone number 585-880-5290 2217 Penfield Rd​ 14526

Update: I have to move my review from 5 stars to 4. I was…read moretaking my dogs here for a little over a year. And all of the sudden, I can't get them in at all. I called 5 times, left 3 messages and sent a text. They called me back once and left a message, I called back immediately and no one has called me back since. I have had to find yet another new groomer. If you can get in here, it's a great place, and my dogs loved it. But be prepared because you may not be able to get in again... Original post: We recently switched to this groomer because our old place started to go down hill. Our dogs were always afraid to go there too, but not Spoiled Rotten! Now when I bring them to the groomer they aren't shaking and crying. They actually run right in which is awesome. No matter how busy she has been she has figured out a way to work us in. I really appreciate that. On top of that, our doggiesalways come home looking adorable. I'm very happy we tried Spoiled Rotten. We will be sticking with this place.

My ten year old cat had an urgent medical concern, and three other vets/urgent cares (including her…read moreregular vet) were either closed or couldn't get her in the same day. I called around 8am on a Friday and she was seen around 10:30. I had to head to work, but they kept me updated with what they believed was the issue and what treatments were available. My cat needed some injections and is grumpy on her best day, so I appreciated the care and effort. The staff was friendly at the desk and on the phone, explaining everything during a stressful time for a pet parent. There is a large waiting room with wifi and a fairly small parking lot. I hope you never need urgent care for your pet, but if you do, give Pittsford Animal Hospital a try.

Unbelievably rude and unprofessional. My cat is a new patient, we are visiting from out of town and…read morethe cat is being assessed for diabetes. I was a few minutes late, and they spent another extra 5 minutes figuring out why I wasn't in their system. Then, smugly, "the supervisor" said I was outside of the 10 minute grace period. There are currently no people waiting in the room. The service I'm seeking is simply a blood glucose check that my vet in Long Island spends 3 minutes doing. If we're ready for robots to run our medical services, and I don't think we are, we need ones that are efficient enough to get things right the first time. Instead, we need providers that are compassionate, exercise common sense and flexibility. If you seek that, this is NOT your place.

Our dogs both contracted a severe bacterial infection after being groomed. We were devastated and…read moreit took over six weeks recover. However, because the owner seemed so concerned and wanted to make this right, we believed her when she committed in writing to reimbursing us for all medical expenses. We provided significant documentation from our vet confirming the source of the infection and we wanted to work with her to resolve this quickly and peacefully. At first, she responsibly and readily agreed that she would reimburse us for all medical expenses related to this matter. She has since ghosted us, and I do not recommend this place of business. Not until she responds in an ethical way.

I have been bringing my two dogs to Autumn for many years and have always had an absolutely…read morewonderful experience. Autumn is extremely professional and amazing at her job, my dogs always come back looking fantastic.

Took the dog in for her senior checkup and everyone there was friendly and thorough. They listened…read moreto my concerns and gave great suggestions about keeping my dog on track for longer, healthy life. We have gone through several vets in this office and Dr. Stiner is great!!!

Great Vet care! Fantastic staff. First time visit with Dr Stiner, Cory, Anne LVT & Karen. Felt…read morevery welcomed & got excellent care. Good tips. And our 2 cats were totally comfortable! Highly recommend.

First time at the fast and the furriest put on by Verona street animal society! What fun!!! Pet…read morecontests, dog vendors, Walks, 5ks, and free vaccines. Next year I'm coming when they open so I can register Olaf in the contests!

I fostered a heartworm-positive dog from Verona Street and had a great experience. The staff truly…read morecare and show up every day despite challenging circumstances. They supplied food, toys, bedding, and medical care for my pup (who I ended up adopting), and I can't thank them enough for rescuing him from the streets so that he could have a second chance.

Sharon is obviously a very experienced groomer; she listens to your preferences and works with you…read moreto please both you and your pet. Bennie always looks fabulous.

Four Paws Dog Grooming is top notch. They started grooming my Grandpuppy Louis V. 3 years ago and…read moreare the only people I trust. They clip my granddog Zeus' nails - he is not an easy nail clip and Sharon and her partner do an excellent job. Easy location with close parking. Very friendly. Very reasonably priced.

I was introduced to Riverside after adopting my puppy from the attached shelter, One Love! With…read moreevery adoption they do a complimentary two week check up and stool sample, ands they are also the ones that performed my pup's spay and intake after her transfer from TN. This office is awesome. It is really a long hike for me out to Scottsville, but I continue taking Freddy here now just because the quality of care is so high. The front desk staff is soooo helpful, kind, and loving towards every pet that walks in the door - same with the practitioners. You never feel as if you're taking up too much of the doctor's time with questions, and they have a great notification system that lets me know when Freddy is due for her boosters or monthly meds. I am hesitant to take her anywhere else since they've known my girl since she was a baby, and it is hard to find really high quality care for our pets! If you're living on the west side and looking for a wonderful care community for your cats, dogs or critters - I would recommend Riverside in a heartbeat!

Dr Muller is an awesome vet. She has always took great care of our animals even when she is busy…read more We thank her a lot for what she does .

Kara is simply the BEST!…read more Before Kara came to my house I have not heard of at home pet grooming. This is a niche market that I am sure Kara will soon dominate in the Rochester area. Kara is an experienced professional who has been in the pet grooming industry for over 14 years and has recently decided to begin at home pet grooming. How it works - Kara comes to your home with all her supplies and sets up shop right in the comfort of your own kitchen. She has all the professional accessories and gear which is quite impressive. She uses your kitchen sink to bathe your pet and then sets them on her grooming stand to dry them quickly (with her number of professional dryers). She then proceeds to cut your pets hair to the length and style you desire. What is so awesome about her service is you can sit and watch her work so you know your pet is safe. But what is even better is she talks with you the entire time and explains to you what she is doing and why. She is very informative and teaches you many things from information about your pets breed, flea application and overall pet/care information. She is very kind to the pet and they feel very comfortable having her handle them.

Kara is the BEST! I have a very large cat, whom is…read morerelatively difficult to get any sort of cleaning done to (a Norwegian forest cat named Figaro). Every single time, he is given a bath, nails trimmed and given a hair cut PERFECTLY! Kara comes to do at home visits, which makes my life a million times easier, as I don't have to drag my cat down three flights of stairs and into a car, across the city. She simply grooms the cat in the kitchen sink, or whatever large basin/sink you have available. Figaro would rather see Kara 10 times than see the vet once, she is that gentle and loving with him. Kara listens to what each pet wants and makes sure they are comfortable at all times. Somestimes if Fig is a little grumpy, we do not get his belly or tail trimmed, which I appreciate not forcing him to do anything he does not want to partake in. She is a wonderful and amazing person, and I always look forward to our chats while Fig is getting groomed. She has a ton of professional equipment, and uses whatever works best for your pet (ex: The louder blower dryer actually worked better than the quieter one for my cat, but I am sure with others it would be the opposite situation). She is knowledgeable about animals/breeds/etc, and is more than willing to share any information and suggestions. Every once in a while she gives Fig a cute little collar as well. :) Afterwards, Figaro is always so happy and smells AMAZING!