May 14, 2025 I was in need of a certified chimney inspector…read moredue to the fact that my homeowners insurance (Farmer's) dropped coverage in my area in Colorado (due to fires), after many years of being covered by them. The new insurance company, found by my insurance agent, came and did an inspection, and my old wood burning cookstove, even tho not having been operated in maybe 30- 35 years, is still in perfect operating order. Andrew and Jarrod from Top Hat arrived when scheduled, performed the necessary inspection requirements in a timely and professional manner, and both possessed great 'bedside manner' (as we say about doctors) .... I received their thorough report early the next morning, along with a filled out questionnaire from the insurance company .... I forwarded their digital reports to my insurance agent, who promptly passed it on to my new insurance company that very same day. As a result, their work made my new homeowners insurance policy in play. The entire process, including communications with Andrew's wife, Emmy, was a very painless exercise that resulted in a positive outcome. I highly recommend their services to anyone in need of any type of work regarding wood burning appliances. I would use them again if needed. FIVE STARS, if not more .... Ken Rushing Drake, Colorado

They didn't provide any services to my location after November 1. They did answer my request for…read moreservice. In a timely matter.

Jim was great to work with in picking out the carpeting for our house. He was very responsive to…read moreany questions we had. The installers, Kevin and Brian, were terrific. They were timely, efficient and extremely professional. They also did an excellent job in cleaning up the work area once they finished. We were very impressed with the entire team at Dale's Carpet and would not hesitate to use the company again. Highly recommend Dale's Carpet.

Wonderful experience - both with Meryl in sales helping me choose the right carpet for the stairs,…read moreto Jim, the installer, who did an exceptional job installing a difficult pattern beautifully. Would highly recommend.

In July, we hired Rock Solid Plumbing for a sewer line project. Alec provided an estimate that…read moreincluded multiple workers, a backhoe, and a full day of work. On the day of the job, only one worker arrived, the job took about 4.5 hours, and no specialized equipment was required--yet we were invoiced as if the full scope had been delivered. When we questioned the invoice based on the reduced level of effort, Alec denied or downplayed the discrepancies, he gaslighted us even though we had witnesses. Then there were the simple parts that had been marked up nearly 300% compared to standard retail prices. Our advice: Get multiple bids, insist on clear written details about labor, equipment, and materials, and don't rely solely on verbal assurances--otherwise, you risk paying for work and materials you didn't actually receive. You'll be a victim of the overinflated GRIFT. If you'd like more specifics, feel free to contact us directly.

Absolutely great people to work with! We found a sewer break during the inspection of the sale of…read moreour home. When we said "Go!" they jumped right in and knocked it out. They carefully removed half of our deck and one guy by hand dug down 8' in one day to get to the break (could not use an excavator or hydro-vac). They fixed the repair, rescoped the line, and backfilled all in the next day. Just down and out, trustworthy, hardworking people which you just don't find these days. I trust them and would use them in a heartbeat for future projects.

These guys don't know how to set appointments. They'll show up unannounced at your house and enter…read morewithout you being there.

I just had MaSun Energy out to service my gas fireplace before winter gets here... They were great…read more!! Right on time for the appointment, got the job done quickly and most important the job was done 100% correctly. Duane was one of the friendliest people you could possibly meet and so was the first gentleman that came out, unfortunately I don't remember his name. Customer service and pricing both 5 star quality, I'd recommend them to my own Mom ! Thanks again fellas, it was a pleasure.

Needed to have the furnace checked out, and I really didn't know who to call, so I called a company…read morewho had serviced the furnace in the past, and low and behold, I got connected with 1st Action Plumbing & Heating and had the neatest chat with Brinda , what an answer to prayers. Got a service appt. scheduled for within a couple of days. RIiley and Ryan were sent to take a look at the furnace issue, they were brilliant..very knowledgeable, quick to get to work, yet they were fun to chat with, they taught me some good information for care and ongoing things I could do to help extend the longevity of the aging furnace. WOW!!! They both worked quickly and got the tuneup done, were fun to have them in our home, They definetly were angels sent to answer my prayers for help. I highly recommend 1st Action Plumbing for any HVAC issues. What an awesome call made for help. Thank you Brinda, for your caring and fun help, and quick with scheduling the appointment. KUDOS With much appreciation and respect. Looking forward to the pending plumbing appointment for the kitchen sink faulty faucet. :) You are truly a God send...An aswer to prayer. Judy L

THIS COMPANY OFFERS NO WARRANTY ON THEIR PARTS OR LABOR. I would leave ZERO stars if possible. I…read morehad a service tech come out LESS THAN TWO MONTHS AGO. I do not remember his name, but he was very nice, polite, and honest. He replaced the air filter - citing it as the number one cause of heater issues, and also stated that my flame sensor should be replaced soon, but it should last at LEAST another year. Less than 2 months later, I wake up to find out that it is 17 degrees outside and my heater has stopped working. Again. The filter was brand new, but I put in a new one anyways. Nothing. I called 1st Action again, leaving messages on BOTH the company phone and the "emergency after-hours" phone. I did not receive a call back that day at all. The next morning, the heater is still out, and it's 18 degrees outside. I finally received a call back from a woman named Brenda, and her first words come out in an insulting tone saying "Well I'm calling you back *again* to find out if the heater is working yet.....??" When I tell her that nobody called me back, she begins to argue with me, stating that the actual company owner called me directly. There were absolutely NO RECORDS OF MISSED CALLS on my phone. So as she's accusing me of lying about the owner calling me back, I've lost faith in the company already, and just ask for the part number to replace it myself. Brenda then states that she has no information on that, and then states "You're lucky we charged you so little last time." .............................. Ummmm, excuse me? Her tone of voice was demeaning, as if she was running a charity and I got a discount. I paid the same price as everyone else, plus an additional $30 for an air filter that I could have bought for $5 off Amazon. There was literally NO reason for her tone of voice, or even the statement itself.... The owner Brandon then calls me back, stating that he accidentally called the wrong number yesterday. OK.... human error, I get that. But in order to come out, he quotes basically the exact same price, actually $6 higher than the last visit to replace the flame sensor. And he quotes me this price after "removing the service fee," because I asked about whether this should have just been done last time to begin with. So already frustrated, I just ask him for the part number, or even to buy the part off him, but he lectures me about how they are a for-profit business only. A simple "I'm sorry I don't have that info." would have sufficed instead of an entire 10 MINUTE lecture about fuel and overhead and the amount of driving time to get to the store to get the part.... (10 minute drive tops) Soooo.... yes. I understand that EVERY service company is for-profit. That isn't even my issue. It's the fact that the receptionist Brenda talked down at me as if they had done me a favor less than 2 months ago.... no apology or reason for her tone of voice. The Owner Brandon calls me on the 2nd day of no heat stating that he called the wrong number with no apology... and then proceeds to lecture me about being for-profit? And that not only is that first tech no longer with the company, but they also offer ZERO warranty on any of their work. Less than 2 months, remember... I ended up finding the exact part off Amazon. A PACK of 3 for $8.99 overnighted for free. It took 5 minutes to replace. The first tech 2 months ago was great, but he's not even there anymore. I would NEVER recommend this company to anyone.... not only are they EXTREMELY rude, but there's apparently ZERO NO guarantee on their work anyways, as stated by the owner Brandon!! Hire this company at your risk. Makes me wonder why the original tech isn't working there anymore. Was he too honest and tried saving customers money from inflated charges? Was he let go because he didn't lie to the customers? Hire this company at your own risk. ZERO stars out of 5, when I WOULD HAVE originally given a 5.

Long time customer, had service scheduled for two weeks. Got call 2 hours before the appointment…read moreand said they had to cancel, another more important job came up, they could reschedule in another week.... no thanks. I always paid my bill on time, why is a long time customer not at the top of your list. Will find someone else.

A great group of people, Sean, Seth, Spencer, Curran, all of them. And Sean, will spend all the…read moretime it takes to help you understand the fears, answer questions, about such a large purchase, the guys are super polite, left my basement more tidy! Than it was before, and even worked on a holiday to help me. They did have to come back due to recalled part, but they show up, when they say, they will be here. Sadly, customer service is hard to get, but not with this company. Not all things go perfect, but way they handled things, is why, 5 stars. Updated! Chase! Was amazing also, i may have gotten one of guys names mixed up, but every single one of em, hard working on time and so polite, i thank you all.

Very pleased with the results from our window cleaning service. They did a great job, were very…read moreprompt and courteous, and we actually paid less than what was previously estimated. We were so happy we're considering a maintenance plan. Thank you!!!

We live in Highland Meadow and for three years we've used New View…read more for our windows. They always do a good, sparkling job. They came again today with three guys. Dominic was the lead man . I was impressed with their work and would give them a FIVE STAR rating..

Best Buy Heating and Air Conditioning and all their staff are the absolute best!! Connor and Mike…read moreare the friendly, timely, courteous , knowledgeable and more than that, you can trust this family owned business. The are the only ones I would call for help with my heater or air conditioning!

Best Buy Heating & A/C…read more 222 Elm St, Windsor, CO 80550 Heating contractor David A. 70 points   a week ago Mike DeShazo the owner came over to give an estimate to move an AC unit out of my Patio. When Mike showed up he did not bother introducing himself nor was he wearing a mask as mandated by the State of Colorado. I let him in my house, my wife who was home said hello, I then showed him what I needed done. As I showed him the job he said nothing other than "yeah" and mmhmm in a very disgruntled manner. I informed Mike that moving the AC unit was not a rush so even if we scheduled it 3 to 5 months out that would be fine. He took no notes and provided no feed back while continuing with a terrible demeanor that was very uncomfortable. He abruptly just said he was done. He said he would follow up with an estimate email. FIVE days later no communication and no estimate. I called and spoke with Conner who said he would reach out to Mike. Mike called me back and left a msg saying he was busy and didn't want my job...and said to go ahead with other estimates I had received. Thanks for that communication Mike. Apparently Mike is so busy he does not need work 5 months out. Not sure if he does not have the knowledge of doing the scope of work I asked of him or simply not interested because we are Hispanic. Either way, I will make sure I tell everyone I know not to use this company because Mike is unprofessional and unworthy of our business. I owned a business myself and went above and beyond to be professional and value every single potential customer.