Remember what good customer service felt like? Sit down, because I'm about to remind you…read more Between November and March I had three different remediation companies in my home. Two were forgettable. Express Dry was not. Let's start with the basics: they showed up 15 minutes EARLY. I didn't know that was still a thing. From the first call to the final walkthrough, communication was consistent and clear, no chasing anyone down, no vague timelines, no "someone will be there between 8am and never." Before anything else, their first responder, Christian, did a quick health survey -- asthma, allergies, immune compromised household members? They came prepared. That meant a lot to our family and honestly set the tone for everything that followed. The crew arrived that afternoon, introduced themselves, walked through their scope for the day, and then proceeded to professionally protect every floor, wall, and personal item in sight before getting to work. They worked in 100-degree heat, in a garage tent with industrial drying fans blasting, and stayed until 7pm on a Friday night. On a FRIDAY. These people have my respect forever. Each evening you get a full inventory and walkthrough of the day's work plus what's coming next. PMs arrived every afternoon to check progress. I'm convinced they swept up every last speck of dust before they left, the house was cleaner than before they arrived. Shout out to Christian, Omar, and the rest of the crew whose names I absolutely should have written down -- I'm sorry, you all deserved better from me. Meticulous. Professional. Health-conscious. Hard-working. And genuinely good humans. No affiliation. Nothing in it for me. Excellent companies and employees deserve to be recognized, especially in today's service landscape. If you're dealing with water damage, a flood, a slow leak, whatever it is call Express Dry. You'll be very happy you did. ---- 3/23/26 Update 1 - Johnny just left, he was checking on the project, friendly professional, and guess what he also showed up 15 minutes EARLY. I'm telling you you're not going to find a better company. ---- 3/25/26 Update 2 - Salvador just left, he was making sure we hit 15% dryness across the project before packing up the dryers and HEPA filters. He also arrived EARLY, excellent communication, called to make sure timing was okay. He was friendly, respectful and informative and asked if there were any questions and advised next steps. I opted to leave their tents up so the next reconstruction phase of the project didn't get dust everywhere. Would definitely recommend this team!

I had water damage under my kitchen sink that leaked into my garage. Express dry was the last…read morecompany that I interviewed after an all day interview process of several companies. The only reason I even went with them was because of the impressive plumber I met with that recommended them. They came that night and helped initiate the process of drying the next day. Noah Lopez was the rep and was my contact initially. I saw 3 restoration companies that day and 3 plumbers so I had a decent idea how of much water damage, estimated time of deconstruction and reconstruction. A lot of companies get a bad reputation because they try and tear up as much as possible and I thought Express Dry was different but I was proven wrong. After a few days of drying, they all of a sudden discovered that my tiles were 30-99% saturated and they had to rip them up which would add another 2 weeks of work. I was confused on how this was NOT spotted initially by them or any other company I saw that initial day of interviewing. Everyone commented on how I should be lucky that the tiles didn't get wet. So obviously I called BS on them. They tried several scare tactics by having me sign some hand written statement that I would be liable and having multiple try and convince me to remove the tiles. Thank God I got a second opinion and had an outside company return to check for water damage and they too once again confirmed that tiles weren't wet and even if they were, there are other options that don't involve tearing up the tile. I thought I was getting a company that looked out for me but they were obviously looking to rip off the insurance company and make money for them. Noah tried to convince me not to contact my insurance company myself and he would do it all for me but I'll glad I called my insurance while he was present. I think that made him upset because after that, he went from being pleasant to being irritated, especially after the process began and I attempted to contact him. There were other things they did that also rubbed me the wrong way but I don't want to get anyone fired. Just another example of how can't even trust people to have some decency, even in 2026

Was very thrilled from start to finish when we chose this company to fix our condos. We started by…read moregetting an initial assessment and the team was very good about walking us through the process and displaying they were able to assess the water damage we experienced, communicate mitigation scope of activity and best path forward. We were pleased to find they not only could mitigate the mold damage, but would pack out all belongings, perform mitigation, conduct repairs, and perform the move back into the unit upon completion. Throughout all steps, we received great communication with status, feedback for findings and recommendations, and coordination with insurance and HOA parties involved with the owners being at the focus of the company. Would highly recommend for anyone that needs such work done on their home.

My condo got flooded out by the unit above me. I called one company with good Yelp reviews and…read morethey told me they didn't do restoration work and recommended A/S General Contracting. A/S said they could do it and work with my insurance company. I had never filed a claim before and they told me what to expect & how things were likely to go. Despite many delays in insurance payments they waited patiently. The A/S CEO and his staff were friendly, very supportive and frequently answered questions and earned my trust. They repaired the very large hole in my ceiling and did a great job and replaced my kitchen cabinets. I was happy with them and I think you would be as well.

Very much recommend ARS. These guys take care of you and get the job done. Very Reliable and…read moretrustworthy.

We own a salon in Pacific Beach Ocean, Beach Area. Last night the water supply line burst, and we…read moreopen the door to find out. Water was coming out. Luckily, I came in at 7 AM because I had an early client. My plumber recommended American restoration. Anthony came out, and was so accommodating with what needed to have happen and understanding that we have a business to run. Luckily, it was a Monday, which traditionally hair salons are closed on that day. They were able to remove the damage flooring and have it so that we can operate again. Anthony is helping us file a claim with our insurance company. Luckily he walked me through it otherwise I could've said the wrong thing and got denied. I highly recommend these guys especially if you have an emergency.

They showed up for a site visit on the same day I listed the project in Yelp. They were able to do…read morethe work right away. When they were done, the owner reviewed the photos and made the staff come back and clean it one more time to remove the remaining black stains. I was satisfied with the remediation work and the additional follow through. The restoration portion of the work was led by another person and that scope of work and estimate wasn't as smooth. It was the same company but different people running the job like it was a separate company. I ended up hiring another contractor that I had worked with me before.

Highly recommend West Coast Restoration & Cleaning! They are incredibly fast, professional, and do…read morean amazing job. It's a huge relief knowing they are open 24 hours when an emergency happens.

Great service! Our carpets look great. They smell so good. I highly recommend Hustead Carpet and…read moreTile Cleaning Service. The customer service is excellent too. Call them!

I have used Chad to clean my listings before going to market for over 10 years . Today he earned…read moreSainthood!

Pacific Flood was professional, responsive, and got the job done for us in a pinch. We discovered…read moremold when redoing the floors in a newer home and Steve was there for us every step of the way. They were fairly priced and easy to work with. Highly recommend them if you need mold remediation.

I reached out on yelp to get multiple quotes, they reached out and scheduled me for an appointment…read more I gave them the address via yelp and on the phone when they scheduled me. today no one showed up. no one called. no one texted. no one messaged me on yelp where we had a message chain already. I had to call them and turns out they don't even service my area.

I recently completed a major renovation of my kitchen, master bathroom, and powder room following a…read morewater damage claim, and I couldn't be happier that I chose Coast to Coast. I'm the type of person who is very specific about what I want and I did my homework. I got four different bids for this project, and C2C was the clear winner. Their quote was completely itemized--which I appreciated--and ended up being well under every other retail bid I received. Two people really made the difference: Mary and Bolo. Mary is a literal pro when it comes to the insurance side of things. She worked tirelessly on the supplements to ensure we maximized our RCV payout from our insurance. She caught things the adjuster missed and helped us get the settlement we actually needed to do the job right. Bolo, the project manager, was extremely responsive and reasonable throughout the entire build. Whenever a technical issue came up--even complex stuff like electrical circuit stability or specific plumbing heights--he was there to talk it through and get it handled. One thing I will say for people considering them: you need to be the kind of homeowner who has the capacity to stay on top of the work. If you know exactly what you want and you're willing to stay involved in the day-to-day details, C2C is an incredible solution. It's a partnership, and because I stayed engaged, we were able to hit a level of quality that usually costs twice as much. The house looks amazing (see the photos of the Blue Thunder Quartzite and the Jade tile!). They were fair, they were fast, and most importantly, they were responsive. Highly recommend if you want high-end results without the "luxury markup" of other firms.

I recently used Coast To Coast restoration for my kitchen remodel. I would absolutely use them…read moreagain, I am so happy with my kitchen and with the entire process. From the very beginning, working with Casey who provided me a fair and affordable quote. To then working with Bolo, my project manager, who was extremely helpful in making sure I had everything I needed and kept the project on time. Lastly, all of the workers that came each day were respectful, tidy, and extremely skilled. I look forward to using them again one day.