My mom had a great service experience today!! Thanks T.J.!!!…read more We've bought 17 new Toyotas so will definitely keep Family Toyota in mind for our next deal!!

Unfortunately had to change what was originally a 5 star experience to a 1 (if not 0)…read more I had a good experience buying my truck in early February this year, and sales were great. What makes this a horrible experience is how this dealership is treating me as a post sale customer and with my car title. They apparently had issues getting my car title (which they never mentioned, I only found our after submitting a request to get a copy of a title myself after 2-3 months not getting one) I was denied getting a title from Texas DMV saying Family Toyota submitted the wrong title when applying for my title, and they didnt send the most recent one. Now when I call, they just keep putting me on hold until I just get hung up on or sent to voicemail. Its soon to be 5 months from when I purchased my car, and I still have no car title in hand. The Texas DMV even mentioned my title on this clean car might get branded because of their hiccups, but I couldn't even tell if that's true since I don't have a title. Kind of frustrating to spend dozens of thousands of dollars with a company who clearly doesn't care about their clients once you take the car keys and submit payment. I was recommending and buttering this dealership to my colleagues and friends in Texas, but definitely will have to stop doing that.

Terrible, rude dealers, cars come from Auction!! Dealer was so rude he wouldn't say two words to…read moreme after I said the car was priced to high. I know cars and I know what they are worth! Know your facts before going here!!

I am very grateful to had stopped at this location. The staff are great and efficient shout out to…read moreSergio for helping my family and I drive away in something we all love. Great job Discount

Very good place to buy a car, cars are all handpicked, checked and serviced good people and good…read morecars

My son had some repairs that were needed to be done and it was outside of his warranty by 1 month…read more I called Mr. Steve Williams and explained the situation. He got it to where we paid the warranty pricing!! It was such a BLESSING and I'm thankful for salesmen like him that not only take care of you during a sale but throughout the life of the vehicle!! Thank you for all that you do Mr. Steve!

Ren was helpful, friendly, and enthusiastic. KIA Vanguard is very clean and the people are very…read morehelpful.

Added over 3000 in fees after being ready to pay and driving out a second time, lied about doc fee…read moreonline. Aware it's not all the salespersons fault but still felt sleezy. If you go be prepared to negotiate and jerked around.

March 25, 2026 My…read moreService Advisor Hung Ho is the absolute best! he is very professional and nice and makes you feel welcomed My Honda is a 2017 accord and I have been taking my car here ever since I bought it The technicians do a great job on inspecting my car Kudos to everyone!!!

Currently writing this from inside a discount tire after having to get all 4 of my tires replaced…read morewhich cost me $1200. In the past 2 months I have spent thousands of dollars on repairs for my used 2022 nissan rogue I bought from this dealership. it only had 13,107 miles on it when I bought it. I had to replace the worn control bushing for another $1,125 which the mechanic said never should happen with a car with that few miles on it. Then I had to pay $600 for broken AC which happened in the middle of summer in Texas. On top of this, the dealership gave me the wrong spare key. so I had to spend another $200 to get a new key made and remote for the car. Also, when I just got a flat tire, I was missing the jack. so I couldn't change the tire myself. there is a missing spot for the jack in the car. The digital fuel gauge also stopped working within a year of me having the car and I had to take it to a nissan dealership to get it fixed. I bought this car in September 2024. It has been a nightmare. I am writing this review because I had to block the dealership, they call me constantly trying to sell me new things. When they call and I answer and tell them about the problems I am having, they refuse to help. I would never recommend this place to anyone.

Mr.Sanchez did an amazing job selling me my Ram 2025. Great customer service and very respectful…read moreand understanding. Although he was great, I won't go back to purchase a car from here again due to the rude interaction I had with Matt Brown. I noticed some wear and tear on a tire, and asked if they could do anything to help with getting that replaced. He then accused me of lying and saying I only wanted to get a free tire out of it. He is very unprofessional. Ive heard I am not the only person he has done this too either.

I had an appointment to leave my Yukon for the AC blowing warm. I rented a vehicle to use for the…read moreday, while they had my truck. It took them 10 days until they actually looked at it and diagnosed the issue. In the meantime, I am forced to pay for a rental. What's the point in making an appointment?? Then when they found the issue, they also located a non-related issue. They would'nt fix my AC issue unless I also agreed to have them fix the non related issue, for the price of $4800.00. I will never set foot in this dealer again and they have single handedly ensured that I wont be purchasing any GM products for a long time.

Very courteous and professional! Sam treated us like family. This was the first time ever buying a…read morecar, new or used (and I've bought dozens) that I left feeling happy and not the usual buyers remorse... do yourself a favor if your looking for a used car and talk to Sam! This 2008 Honda Odyssey rocks and we knew it was the right car for us! Goaaaaal! Mondial

Do not buy a car from this place! This is a place that buys a lot of vehicles to sell however they…read moresit on the lot for a long time and are not maintained regularly like a larger dealership. I purchased a vehicle outright (no financing) almost a year ago and have had nothing but problems. Transmission went bad, radiator went bad, valve gaskets and covers went bad, and much more. Vehicle Service Contract? Worthless. They wanted to put in a used transmission that had a 120,000 miles on it. Would not cover anything. This is a "stack em deep and sell em cheap" place. If you want to get a cheap car and you have the money to do a lot of maintenance on it right from the jump, sure go for the cash car from here. Check Carfax to see how long it's been on the lot. If it's been more than a couple of months, run from this place. I found out that my car had been sitting on the lot for almost a year!

My salesman Nabil found me the 2026 toyota camry le I wanted. I waited about a week or so before…read moreit came. When I went to pick it up it was perfect. It was detailed and ready to go at the price we agreed on. If you go there ask for him. He listens to get you what you want. And helps you understand how a hybrid works if you have never had one.

Go see Thomas at Vandergriff Toyota Arlington for all your car buying needs!…read moreWe just bought from him and it was a very pleasant, no game playing, fast no hassle experience! Jake Ryan, the finance manage was pretty awesome too!