Drive thru ATM needs some technological update it takes so long to make a transaction AND there is…read moreonly ONE drive thru ATM.

Great friendly folks in person or on the phone. Very patient kind and knowledgeable. They have…read morealways been able to help without transferring you here or there. If its closing time on a 1st of the month Friday they are not rushing you out the door. They take time with each customer.

Go see Thomas at Vandergriff Toyota Arlington for all your car buying needs!…read moreWe just bought from him and it was a very pleasant, no game playing, fast no hassle experience! Jake Ryan, the finance manage was pretty awesome too!

I will not be returning to this location again. They have horrible customer service. My service…read moreadvisor was very short and when I asked him questions - he was not very helpful. They do not have a shuttle- even tho when scheduling thru the app, they ask you if you need a shuttle. They give you a $25 uber voucher - which was enough to get me to work (5miles away) but did not cover the ride back to pick up my vehicle. I would have made other arrangements had I known I couldn't shuttle to work. When I arrived to pay - I met Maria at the cash register. She never smiled - she seemed annoyed that I was picking up my vehicle. When she pushed the paperwork over to me to sign - I asked her what I was signing... silence... I looked up and she was just looking at the other woman employee that was standing in the cash register area - the other woman smiled and told me what I was signing. They do not make you feel welcome here. I sometimes go to the Burleson Toyota - they are wonderful - always helpful and kind. I will start going there for all my vehicle needs. I will not be returning to this Arlington location

Julian was very helpful in finding me a car the customer service is at point here thank yall very…read moremuch ask for Julian very helpful person

I am extremely disappointed with my experience at this dealership. Derrick assured me that the TPMS…read more(tire pressure monitoring system) warning would go away if I drove the vehicle for a couple of days after the repair. Unfortunately, that was completely untrue. The warning never went away, and it became clear that the issue was not actually fixed. What makes this even more frustrating is that I was already paying out of pocket for hail damage repairs on the hood. I specifically told Derrick that I did not need any additional unexpected expenses and that I was concerned about being given accurate information about the condition of my vehicle. My concerns were ignored, and no one seemed to care. On top of that, the financing interest rate was already very high, and then I was left dealing with additional repair issues that I was led to believe had been resolved. Customers deserve honesty and transparency, especially when making such expensive purchases and repairs. I will definitely not be returning to this dealership, and I would caution others about doing business here. Giving customers false information about repairs is unfair and unacceptable. Trust is important, and unfortunately, this dealership lost mine.

Great place to get lost at. Lots of options so be sure of what you want so no one can change your…read moremind. I was able to work the deal over the phone which was nice because no one wants to sit in a dealership all day. 4/5 stars due to the gap in communication with the staff and my front fenders are loose. They shouldn't move (the back ones are sturdy). I'm waiting on a call back to schedule something so they can take look since the techs were off the day I went to pick the truck up. Just check things like that before you pull off. We shouldn't have to because the job should be done right but I have to remember, we're all human. Things happen! I'll definitely purchase from them again.

lifted trucks personnel were very helpful in the selection of the truck I purchased and were great…read morethroughout the whole process. thanks for your assistance Johnathan , primo, and Robert. I have enjoyed my truck.

I brought my Celine sunglasses in only to be told they don't take sunglasses. Odd, I just sold some…read moreto another Cash America not too long ago. The manager then proceeded tell me he's going to pass on my Louis Vuitton purse that was in perfect condition simply due to the fact that he didn't feel like "messing with it and having to look it up". Great customer service!!!

From the owner: Fast, Friendly, Confidential Cash Loansread more

I purchased a 2017 VW Jetta w/59,000 miles in August 2021. On Mothers Day, May 8, 2022, the engine…read moreoverheated & the car shut down. My car has been disabled since that day. The repairs cost $2600 and I've no idea when that will happen because the mechanic is waiting on piston rings. The arrival date for the parts is 12-17 days. I had to turn down a summer school teaching opportunity ($3600) that I'd previously accepted because I don't have transportation. Because my warranty has expired Chacon Autos says there's NOTHING they can do ... not provide a loaner ... not get me into another car. I just paid a $700 car note for a car that doesn't run & have no idea when I'll get it back. Chacon Autos sold me a lemon & there's nothing I can do about it.

I love dealing with strong and knowledge people and I've purchased from them before. Chacon has…read morealways been fair and awesome pricing, Carrah Holland is an angel and she's the best.

The first thing that caught my eye with this Place was the advertisement I seen on Facebook. They…read moreworked with me and gave me a great price on vehicle with what I could afford. Great staff Larry is amazing He'll answer any questions. You have very polite. Very respectable. I love the car. I got I highly recommend going there to get a vehicle

Do not buy your car at this place! the extended warranty is just a waste of your money. The car…read morethey sell may look good but it is actually trash. I will never ever recommend this place.

They have been sending mail to my house for months saying I'm approved for a refinance and also…read moreemailing me and when I finally take the time out of my busy day to talk to them and send them my documents... they tell me I'm approved and then the next day they tell me I'm not approved. STOP SENDING MAIL TO MY HOUSE!!

SCAM. DO NOT apply for a loan. I received 2 Pre Approval letters from this fraud company.. with…read moreactual savings numbers. Just to find out when you talk with them they reduce my interest rate, But... payments are higher?. The customer service Reps when you call just talk over you. Terrible. Company.