i brought my vehicle to them and had a new key fob and emergency in minutes. Price was affordable…read morebecause I came to them. Before you get your new fob from a dealer check with Liberty.

Our truck was broken into in a parking lot. Paul arrived quickly and was able to assist with…read morefixing our steering column and get our truck jumped off so we could get on the road back to Texas. He later called us to make sure we were traveling safely home. Amazing experience, Paul! Thank you!

This guy has dodged me twice now. Once in 2018 and today. He's nice on the phone but doesn't show…read moreup.

Amazingly responsive service! Matt called me back when he heard that servicing my home was an…read moreemergency!! He called me from the Northshore when he got my emergency message. He assured me he would be at my home in less than an hour. This was an after hours response from Matt. He explained he was on the Northshore and would get to me (in Algiers Point) in about 45 mins. He made good on his promise and was able to service 3!separate locks which were not your regular locking mechanism! He was prompt, quick to service, professional and totally reliable. He was able to replace 2 locks which other Locksmith could not service because of their complexity! Definitely a Positive Experience!!!! (All this was done after normal business hours!!!!!

Very reliable and helpful. Thorough and responsive. Will use again for any lock needs.read more

Used a few years ago and was satisfied with service plus paid their one reasonable bill…read moreimmediately...less than $100.... by using my credit card. All okay at that point. Then, this March, I noticed they had charged my card for services to someone else....NOT ME....for three amounts totaling about $1,000. Called three or four times and was told they would handle each time. They did not! So, I had to have card company involved. Headaches. Seemed all was handled...,NO. JUST NOTICED THERE WERE THREE MORE CHARGES THIS WAY BY THEM IN FEBRUARY, knowing they had not handled reversing the first three, I called the card company. More headaches! This is the worst experience! How can I get them to credit me back PLUS STOP CHARGING ME RANDOMLY FOR DOING NO SERVICES?

Totally not dependable, he would give an appointment and not show up and ignore calls, You would…read moreleave VM to instruct him to cancel in case if he cant make it so you can arrange plan B, and he would still ignore or cancel on your calls

We just purchased a new home and needed the locks changed out. Bryan responded quickly and did a…read moregreat job. He also came back the next day to help us with a couple other issues at no charge. He went above the call of duty and was extremely helpful. I highly recommend using Custom Lock and Key. I know I will be using them again.

In an unfortunate series of events I needed to use Bryan's service twice in a week. He was easy to…read moreschedule with, efficient, polite, accommodating and went out of his way to track down a specific lock type I needed. Will use him every time - highly recommend!

Best locksmith ever - I've worked with Brian and the Uptown Locksmith team over the last 3 years on…read morea number of projects. Interior and exterior locks, replacing broken locks and installing new locks and his service and professionalism are 5-Star! I called him yesterday and he was at the house an hour later diagnosing the problem and fixing two door handles at my house. Very fair pricing and the service is out of this world. Great value and my highest recommendation!

On the spot delivery of a custom programmed key fob, after hours, for a Toyota Avalon; also on a…read moreweekend. Service times like this are what separate the tenured and experienced folks from the newcomers. Highly recommend.

Have been using them for a few projects great to working w them…read more Would use them again!

Gary installed a lock on our business on Magazine St. A few weeks after installation my employee…read morecalled me around 5:30 pm and said she couldn't leave the building because the lock was stuck. I called Gary and he refused to come and hung up on me. My employee was finally able to get the door to function and left. The next day I called another locksmith and it took him an hour to get the lock off the door. It was installed in such a way that nothing lined up. Bad workmanship and bad morals. I documented everything with photos and videos.

Gary is awesome! He changed all the locks in my new home. He is quick and very efficient. I would…read moredefinitely recommend NOLA locksmith.