Frank was Awesome. When another company said they could come sometime tomorrow we tried him and he…read moresaid he could be here within a hour and he was. We needed a locksmith asap and he delivered. Thank you Frank

Needed to have locks replaced. Louisiana Locksmith advised to rekeyed instead. He came, worked fast…read moreand even fixed the security system on door. Highly recommended.

I had a great experience with Andrew and honestly couldn't be happier with the service I received…read more From the moment I reached out, he was professional, friendly, and very helpful. I was dealing with a stressful situation and needed a locksmith, and Andrew made the entire process feel so much easier. He arrived promptly, was very respectful, and took the time to explain what needed to be done instead of just rushing through the job. You can tell that Andrew knows what he's doing and takes pride in his work. He was able to get everything taken care of efficiently, and the quality of the service was excellent. What stood out to me the most was how patient and personable he was. Sometimes when you need a locksmith, especially unexpectedly, you can feel rushed or worried about how much everything is going to cost. Andrew was transparent, answered all of my questions, and made sure I understood everything before moving forward. There were no surprises, and I really appreciated that. The whole experience was smooth from beginning to end. Andrew was courteous, professional, and genuinely seemed to care about making sure I was taken care of. It's refreshing to come across someone who provides great customer service while also doing quality work. I would definitely recommend Andrew to anyone who needs a reliable locksmith. If I ever need locksmith services again, he will absolutely be the first person I call. Thank you, Andrew, for making what could have been a stressful situation so much easier.

they came really fast and Mr Murphy came and he worked with me and helped me get into my locked car…read morehe was very friendly and rly helped me a lot

This guy has dodged me twice now. Once in 2018 and today. He's nice on the phone but doesn't show…read moreup.

Amazingly responsive service! Matt called me back when he heard that servicing my home was an…read moreemergency!! He called me from the Northshore when he got my emergency message. He assured me he would be at my home in less than an hour. This was an after hours response from Matt. He explained he was on the Northshore and would get to me (in Algiers Point) in about 45 mins. He made good on his promise and was able to service 3!separate locks which were not your regular locking mechanism! He was prompt, quick to service, professional and totally reliable. He was able to replace 2 locks which other Locksmith could not service because of their complexity! Definitely a Positive Experience!!!! (All this was done after normal business hours!!!!!

Very reliable and helpful. Thorough and responsive. Will use again for any lock needs.read more

Used a few years ago and was satisfied with service plus paid their one reasonable bill…read moreimmediately...less than $100.... by using my credit card. All okay at that point. Then, this March, I noticed they had charged my card for services to someone else....NOT ME....for three amounts totaling about $1,000. Called three or four times and was told they would handle each time. They did not! So, I had to have card company involved. Headaches. Seemed all was handled...,NO. JUST NOTICED THERE WERE THREE MORE CHARGES THIS WAY BY THEM IN FEBRUARY, knowing they had not handled reversing the first three, I called the card company. More headaches! This is the worst experience! How can I get them to credit me back PLUS STOP CHARGING ME RANDOMLY FOR DOING NO SERVICES?

Totally not dependable, he would give an appointment and not show up and ignore calls, You would…read moreleave VM to instruct him to cancel in case if he cant make it so you can arrange plan B, and he would still ignore or cancel on your calls

We just purchased a new home and needed the locks changed out. Bryan responded quickly and did a…read moregreat job. He also came back the next day to help us with a couple other issues at no charge. He went above the call of duty and was extremely helpful. I highly recommend using Custom Lock and Key. I know I will be using them again.

Best locksmith ever - I've worked with Brian and the Uptown Locksmith team over the last 3 years on…read morea number of projects. Interior and exterior locks, replacing broken locks and installing new locks and his service and professionalism are 5-Star! I called him yesterday and he was at the house an hour later diagnosing the problem and fixing two door handles at my house. Very fair pricing and the service is out of this world. Great value and my highest recommendation!

In an unfortunate series of events I needed to use Bryan's service twice in a week. He was easy to…read moreschedule with, efficient, polite, accommodating and went out of his way to track down a specific lock type I needed. Will use him every time - highly recommend!

I would like to express my sincere appreciation for Access Lock and Security, and especially Ms…read more Angie, for providing outstanding customer service. We had been to several other places trying to get a copy made of our shed key, but no one was able to help us. Ms. Angie went above and beyond to find a solution. She took the time to search for matching key blanks and patiently tried several options until she finally found one that worked perfectly. Her determination, knowledge, and willingness to help made all the difference. In addition, Access Lock and Security also made copies of our car keys quickly and professionally. From start to finish, the service we received was friendly, efficient, and exceptional. It's rare to find someone who is so dedicated to helping customers. Ms. Angie's commitment to finding a solution rather than simply saying it couldn't be done truly stood out. I highly recommend Access Lock and Security to anyone needing locksmith services. Thank you, Ms. Angie, for your outstanding service and for going the extra mile to help us! Yoko Vargas

Very fast response time, friendly technician, very reasonable pricing. I got locked out of my…read moreplace, they had a tech here in 30 minutes. I already had a replacement lock unit in hand. He got the old one out, made a few adjustments to the door, and got everything installed and setup with no issues. Very friendly and professional, he cleaned up when finished. Miss Lori at the office was super helpful and friendly also. Would recommend 100%

Gary installed a lock on our business on Magazine St. A few weeks after installation my employee…read morecalled me around 5:30 pm and said she couldn't leave the building because the lock was stuck. I called Gary and he refused to come and hung up on me. My employee was finally able to get the door to function and left. The next day I called another locksmith and it took him an hour to get the lock off the door. It was installed in such a way that nothing lined up. Bad workmanship and bad morals. I documented everything with photos and videos.

Gary is awesome! He changed all the locks in my new home. He is quick and very efficient. I would…read moredefinitely recommend NOLA locksmith.

Chris was great on the phone and was able to get Hugh out for same day rekeying service within a…read morecouple hours of us moving into the new house. Hugh got here, assessed the situation, performed the rekeying, and was done in about 20 minutes. Four stars for meeting my expectations. The the fifth star was for the same-day service, giving us lock safety tips, and the cool van.

Best service I've ever had with a locksmith will use them all the time for every copy of keyread more