This company is awesome! My carpet never looked this good! I will be calling them back…read more Casey the young man that did the cleaning was very professional and easy to talk to.

Big time negative experience, I will likely not use this company in the future…read more I purchased a groupon for carpet cleaning - $49 for 3 rooms, up to 200 sq/ft each, regularly a $120 value. Great deal right? Guess again. They nickel and dime you for everything. Walk in closet? Oh yeah, that's not considered a room, $15 extra. Stairs, also not considered a room - $3.50 per stair, + extra charge for 2 landings. Hallway, not a room, extra charge. Area rug needs cleaning? Also not a room, extra charge. Master is considered 2 rooms, $15 extra. Mold spray and treatment? $29 and $15 extra. Bathroom has carpet? Not a room, + $15, and on and on... The estimate, rang up to almost $200! I said, hey woah, woah, what about my groupon? They said, oh yeah, we'll subtract $50 off since you have a voucher. I said, but I paid $49 for the voucher, what happened to the $120 value??! He proceeds to tell me that it's up to 200 sq ft per room, but stairs aren't a room, and neither is a bathroom or a hallway, then continues on repeating his rigamarole, etc, etc. He ends with, yeah, this groupon pricing is confusing. Huh? My ass, I paid $49 for the voucher, if you subtract $50 off the bill then I only saved $1. Nothing confusing about that. At the very least, if you are trying to screw me with the nickel and diming, honor your groupon value and subtract $120. At this point, I figured out that I was getting ripped off. Now I have this stupid voucher, and they are in my home and I'm pretty much stuck hiring them or I lose my $49. So I decided to stop arguing, and just have them do the bare minimum and send them on their way. Even the bare minimum, I paid an extra $50 over what I paid for the voucher and, I only have half of my carpets cleaned, and the other half not cleaned. The only reason I gave them 2 stars instead of 1 is because the carpets they did clean are nice and fluffy. So it's all really too bad that they felt the need to offer a fraudulent groupon. If you are trying to drum up business by offering new customers a groupon, then honor it or don't offer one, because you just lost me and any referral I may have given you in the future. P.S. The workers that came out were very diligent with their work and even though I was pissed, they both managed to stay calm. They must be used to the BS, so I don't blame them. Not really their fault that the company they work for has questionable ethics.

we have used them for many years, started at their old location beside the 5 freeway. Never…read moredisappointed.

Alexander Rug Gallery, Thank you for the great job on…read morecleaning my area rug. Picked up and delivered in a timely manner.

These guys did an amazing job on my carpeted stairs! They were very heavily pet soiled from my two…read moredogs and needed a thorough cleaning. They also were able to fit me in the next day with no problem! Stairs look amazing now and the odors are gone as well and the price was also affordable! Definitely recommend them if you need any cleaning done :)

These guys did a great job on my carpet especially my filthy stairs and It was much less than I…read moreexpected, which I really appreciated. Chris is the best! Thanks again for the quick response and quality work!

Jonathan contacted me promptly and was transparent and polite. He did the job cleaning our office…read morestaircase carpet exactly as promised and even finished before promised without compromising any quality. Highly recommend!

I came across Alexander's Carpet Care through a FB group. I really needed to get my sectional…read morecleaned, and I'm the type of person that likes things right away... so I reached out to Alexander's Carpet Care and Jonathan responded so quickly. He was also able to come next day which was perfect. He came on time, did not rush through the work, and left my sofa looking clean and feeling fresh. Will definitely be reaching out to him when need be. Thank you, Jonathan!

Im a property manager and I recently had my windows cleaned by Yasad Cleaning and I couldn't be…read morehappier with the results! From start to finish, the experience was smooth and professional. The team arrived on time, were friendly and respectful, and did an incredible job-my windows have never looked this clear! They paid attention to detail, worked efficiently, and left everything spotless. It's amazing how much brighter my home feels now. I'll definitely be using their services again and highly recommend them to anyone looking for top-quality window cleaning.

I ran into Danny when I saw what an incredible job he was doing washing windows and screens for a…read moreneighbor. He offered to clean our windows and screens later that day. Awesome job. Had him come back to clean our concrete and rain gutters, not only did he do amazing work but re-cleaned several windows that got dirty during the work. I have and will continue to recommend Danny.

Awesome! We needed these folks to demo, dry out and submit estimate for reconstruction to our…read moreinsurance company. SERVPRO has exceeded our expectations. The service techs and office staff do a wonderful job and we appreciate how well they kept us updated throughout the process. Thank you to all the office staff, especially Esmeralda and Roni and the service techs Andre, Marcu, José and the adjuster Chris. They made the experience tolerable, as their kindness and thorough communications are timely and effective. In gratitude, Yon

PROS: 1) Mitigation was phenomenal. The pack out team was…read moreextremely efficient and professional and paid extra care to our belongings. 2) Demo was fine, however they broke a few things (cabinet riser, damage to walls that weren't there before) and did not address it to the restoration team = lack of good communication between teams 3) Customer service was great and friendly via text and over the phone CONS: 1) DO NOT USE THEM FOR RESTORATION!!! We really wanted to hire another professional restoration company that only does restoration/painting etc but ServPro assured us they had a great, qualified and highly experienced team and we trusted them (I mean the rest of the work was excellent, so why wouldn't we trust them?). However, that was clearly not the case for our home. One "painter" even started painting the walls the incorrect color when I stopped him halfway through to get it corrected. The finishes, especially in our bathroom were really bad. So bad that we regretted hiring them for that part of the job. The bathroom looked rushed (as I believe it was the last part) and they ended the painting that day and quickly got out of there. So they had cut a baseboard the wrong length and used putty to "complete the look". That was absolutely unacceptable!! They left paint splatter all over our cabinet and - well lots of little issues here and there. The trim was replaced incorrectly and there was a gap. There was also a huge gap between the baseboard and the tiles with no grout. We were so unhappy with the project manager, Luis, signing off on the "complete project" and he acted as though nothing was wrong when he came back or didn't seem to see the imperfections all over the bathroom. After discussing our disappointment with Tabi the owner (who is very friendly and understanding), we decided to part ways. Tabi did give us a nice allowance off our original estimate and we used that $ to hire a true handyman / carpenter professional who fixed what Servpro ruined. I would recommend ServPro GG MITIGATION but only stick with the mitigation work. They also got paint dust over a few of our belongings that we later realized.

EC&M Carpet Cleaning came to our Assisted Living Facility and upholstery cleaned our community…read moreLounge for the Residents. They did an very thorough and outstanding job. The cushions to the furniture turned out looking brand new. The carpet colors looked alive and vivid. Goodness, it even smelled delightful for almost 48 hours. The staff and Residents were beyond pleased and now everyone wants to socialize incur community Lounge. Thank you EC&M

I needed my carpets cleaned before a party and they came so fast and got the job done everything…read morelooked great they steamed and dried the carpet my daughters room looked amazing it had a ton of stains that they removed super affordable thank you

Fast service and great customer care. I called and spoke to Rob around 10:30 pm in the evening, he…read morewas courteous and agreed to be at my home the next day at 7:00 am. He was very prompt and did an amazing job on 20-year-old carpeting!