I've been with Fred C. Church for years through multiple vehicles and they've been nothing but…read morefantastic in customer service, managing my claims, and finding me the best rates. Super easy to work with. I've already recommended them to my family, friends and others who are in need of an improvement in an ins agent. Highly highly recommend them. I'm not sure why I didn't write this review earlier but I am now and I hope potential clients will see this and make the decision to go with Fred C. Church. Thanks for all the great years of service and continued service!!

If you are looking for knowledgeable people who can walk you through the most complex insurance…read morematter, these guys are for you! Good listeners, problem solvers, careful and comprehensive. They aren't kidding: people do come first here. Five stars is not enough.

Outstanding!! This word describes everything about this insurance agency. Paul and Lisa go above…read morefor every customer as if they were family. I have been receiving amazing customer service from them for over 10 years. If you are looking for an insurance agent that always has your back you have definitely chosen the right place.

Have been with Balakin Insurance for over 26 yrs. Haven't ever considered changing. Why fix what…read moreisn't broken!! Always efficient and on top of my needs. Paul, Julie, Anthony & Lisa I can call by your first names as you can me by mine. You have treated me like family. I know my insurance needs are well taken care of as you do everyone who walks in your business. I am not surprised by the many people I know who feel a friendship and complete satisfaction at whomever they get to assist with service. I am looking forward to the continuous excellent service and coverage from Balakin Insurance Agency and the incredible "family" of mine who serves me with respect.Thank you for all the years!

Monica is a wonderful person who really cares about every one of her clients! We had a lot of…read morecomplicated issues, an erroneous accident report on my file, my husband isn't American and had a recent expired foreign license and others gave us a ridiculously expensive estimate. Monica made several phone calls on our behalf and got us great insurance for literally thousands of dollars less than other agencies. I could not recommend her more! Don't be fooled by her modest office, it's a little cramped and always busy but be sure that everyone there is warm and caring and really on your side!!

After searching the Internet for local insurance agents, we found great reviews on Monica insurance…read morecompany, and we are so happy we went there. Upon our arrival to the office we were greeted warmly from Monica and office staff. Monica gave us the most professional service and examined every possible way to help us in reducing the monthly payment, she also made several phone calls to government offices to correct mistakes in our records where were driving up our premiums. In just 24 hours, she was able to fix everything and reduce our monthly premium by more than half! In conclusion there is no doubt that we have found the best insurance agent we could imagine - Monica simply the best!

Terrible customer service. Workers are rude and inconsiderate. Their goal isn't to help you with…read moreyour insurance, their goal and demeanor is make you feel like less of a person and underestimating and judging you as a person.

From the owner: Personalized Service, Competitive Rates. Auto-Home-Business-Life…read more The Michael G. Conway Insurance Agency is a full service insurance agency. We have been providing the full range of personal and business insurance for the Greater Lowell Region since 1988. To serve our community better, we speak Portuguese, Spanish and Khmer. Our hours of operation are Monday through Friday from 8:30 am through 5:00 pm.

Called the AAA Lowell and as usual, a long automated message came up after a wait of a few minutes…read more Then a menu followed with more automated messages and another wait period. After 7 to 8 minutes or more, I did get my answer. Currency exchange services require a waiting period of a week or more.

I made an appointment online to renew my driver's license. Lowell was chosen because it had open…read moreappointments. I squeezed my tiny car into a tiny parking space in front of the AAA building. I was greeted by one of two gatekeepers who ordered me to produce my birth certificate. She announced that my certificate was lacking a seal. That's because the state issued photostats in that era and didn't affix a seal. She ignored the certificate number at the top of the page but conferred with the other gatekeeper who also ignored the certificate number. I was ordered to get a new birth certificate from New York City for the license renewal to go forward. I was later notified by AAA that birth certificates must display the certificate number for the document to be valid. The original birth certificate I presented clearly showed certificate numbers in the upper right hand corner of the document. Cost: $41.00 for a new birth certificate 50.00 license renewal (completed at another AAA location.) 15.00 for gas to and from Lowell Total $106.00 My recommendation is that people avoid the Lowell AAA RMV.

I'm not one to speak highly of insurance agencies, let alone go out of my way to post glowing…read morereviews about what I largely see as an industry of impenitent crooks -- however I must say that L'Hussier is truly a diamond in the rough. I won't go into details of my own experience besides that not only did they do their jobs -- and do it well -- they went well beyond the confines of what I expected or needed. I can whole heartedly assert that they are the ONLY HONEST INSURANCE FOLKS IN AMERICA and more importantly the only ones that doesn't make me want to curl my fist at the sky in complete fury when I need them. These people operate with the upmost sense of integrity and exemplify what it means to live your values.

They dont respect you !!! They think they own you !! Please keep shopping for another insurance!!…read moreThe Spanish lady is not polite at all!!.

I have been with Mill City Insurance for a few years now, never have I met more pleasant staff…read moreeither on the phone or in person. They make sure to help everyone who calls or comes in through their door and always work to get me the best deal on my insurance. Thank you for your help in everything Mill City Insurance

Really disappointed with the service here. It's almost impossible to get someone to answer the…read morephone, and when they do, the attitude is often rude and unhelpful. If you actually need help, you're usually forced to go into the office and wait in a packed waiting room for what feels like forever. Customer service definitely needs to improve.

I ended up with this agency because my small agency had the owner retire and sell to them. They…read morewere "good enough". Last year I wasn't happy with them over processing of my homeowners insurance but I gave them the benefit of the doubt. This year I got a new car and instead of doing what I called for, processing the paperwork for the new car, the person on the line insisted on gaslighting me about my coverage. After I denied any further coverage I got an attitude like was crazy for not having more coverage. I didn't call to be sold to. Later, I had an auto issue and I called to just let them know about it. Though I was clear that I was not filing a claim they sent me there anyway. When I explained why I was calling I was told that I had to file a claim. Long story short, there is no law requiring I do any such thing and the person later admitted she should have said it is recommended. This, and a few other things, makes me think they aren't on their insured's side.

Lori at this insurance helped me to get very best insurance within a short notice of time. I was…read morebuying a new car that needed to be on insurance and the binder work to be completed for RMV registration. she is completely dedicated to focus on my needs of auto insurance and completed the paperwork quickly. she also reviewed my current condo insurance policy and able to get a better deal for both auto and condo coverage. Five stars to her. Definitely recommend for auto and home insurance. Thank You Lori. Great Job !!