I had a new roof installed In January. Now my kitchen ceiling seems to have some water damage. I…read morecalled and talked to a very nice lady she said they were very busy but somebody would get back to me. I work M - F till about 4:45 so I would be a very late appointment or a Saturday. Well as of yet it's been going on 3 weeks a repair person contacted me but then said he would let me know in the morning if he could make it at 4 that day because I had arranged to leave work early to meet up with him. I never heard from him again. Still waiting......

Great experience. They even came after we paid them to paint some flashing without us even calling…read morethem!

Todd and the team at 614 Exteriors did an outstanding job replacing the roofs on our house and…read moredetached garage after storm wind damage, and they also took care of the rotted fascia boards. Communication was excellent, Todd was professional and honest with the estimate, and they fairly adjusted the scope to what we actually needed while providing thorough insurance documentation. The crew was incredibly fast and clean. Both roofs finished in about 4 hours with zero mess left behind. The workmanship is top-notch. The new roofs look beautiful and we couldn't be happier with the results. Highly recommend!

Great experience when they installed my roof almost 10 years ago. Since then, in a relatively…read moreshort period of time, I had to call them because of leaks-leaks through the kitchen exhaust fan onto the stove, leaks through the water heater exhaust vent onto the basement floor, leakage/seepage through my chimney bricks, shingles not properly aligned with my gutter-such Of those 4, they only properly corrected two issues The 5th time was prior to July 4th this year when I noticed a place in the ceiling paint that appeared and felt damp. Called them. The person who came on the 1st was nice, went on the roof, said he saw nothing. Looked in the crawl space from a ladder--he didn't go in, and said it was a condensation/venting issue-they installed the roof vent when they installed the roof, and that someone else from the company would follow up. Emailed them on the 13th about the f/u. No response. Called another company. He went up took photos and there was a bullet hole in the shingle. He repaired it immediately. As the 614 inspection was done before the 4th, and I noticed the dampness in the ceiling before the 4th, the hole was likely there on the 1st when he said there was nothing wrong. Even if the roof warranty would not cover that kind of damage, it would have been nice to have received accurate information on the 1st, so that I could have had it repaired. It is probably good that they didn't follow up because I might have ended up spending unnecessary dollars to 'ventilate,' when ventilation was not the source of the problem. Nevertheless, since it is so close to the end of the warranty, I question whether they didn't follow-up because they didn't want to honor the warranty. To me, properly diagnosing and correcting 2 out of 5 issues after installation-4 within the first 3 years of installation, that are directly related to properly sealing the water heater vent pipe, properly installing flashing, installing the appropriate kitchen exhaust vent or properly aligning the edge shingles isn't stellar performance. As I have learned the hard way, there's more to roof installation than nailing on shingles.

I thought I had reviewed them before but I had not. A year or so ago I was having an issue with…read morewater seeping into my fireplace bricks. Ace discovered that the prior roofer(2017) had failed to seal a gap between the shingles and the edge of the chimney. The roof that was replaced was two layers, and when it was replaced with one layer, that left an inch or so gap between the shingles and and chimney, which they failed to seal and also failed to install proper flashing so that water would drain away from the chimney. Ace repaired the issue and their price was very reasonable. Recently, I noticed paint cracking and dampness in a ceiling. I called the company that installed the roof-as it is nearing the end of the warranty. They sent someone who said he saw nothing wrong, and claimed they might need better ventilation. He said someone would call. No one did. I called Ace, he went up and saw the source of the problem, a bullet hole-likely there from someone's errant New Year's celebration. He fixed the issue within 15 minutes. Ace is responsive, and most important, he acts with integrity and his assessments are credible. Irrespective of 'warranties,' I trust him and will always call him first.

They came out promptly, access the situation and provided a fair estimate. After approving the…read moreestimate the work was performed quickly and as far as I can tell solved the issue we were having with a roof leak.

We are so happy with our new windows! They are beautiful and functional and we are very happy with…read morethe quality and value. Greg Johnson made the estimate a great, no pressure experience and worked with us to consider another estimate we received and was able to give us an even better offer. Very professional and courteous install team led by Roberto.

I hired Apco for deck and patio. It took them over a year to complete the project and even at the…read morecompletion of the project and my vocalization of my unhappiness with the patio, they were willing to reimburse me $300. Despite the patio not being treated before winter, then when they did come out it was a terrible finish and another company corrected. The patio is not level in a couple areas and the custom stamp and cuts they made in the patio were not lifted up causing a bubble like look. Also, while completing the project, I called in numerous times to complain, I would have people come out at the end, but after several services calls and nothing accomplished, I finally stopped fighting and said I would leave a review. So there's my reviewMy patio was never finished properly and it makes me very sad as I spent $53,000 so be very careful when hiring the correct pick for your outdoor patio.

We had a leak through a window that looked like it was…read morecoming from our chimney. Jae came out to assess and we scheduled a time for them to come out to repair. They made the necessary repairs and had to replace siding which they matched perfectly! From start to finish their communication was outstanding. We will definitely use Revive Roofing in the future as we know they stand behind their service. They are not just a roofing company, they provide many other services as well.

Revive Roofing did a complete roof replacement on our 30+ year old home. They were absolute…read moreprofessionals from start to finish and we could not be more impressed. We worked mostly with Mitchell throughout the process, who oversaw detailed documentation of weather-damaged shingles, communication with the insurance company and submission of an insurance claim, coordination with the insurance inspector/adjustor, and planning of the installation. The overall experience and end result were fantastic. Highest possible recommendation. We also recently had some leaks due to window frame and flashing issues. They resolved the issues, patched things up, and repainted the frame and stucco to match original colors. Excellent communication throughout the process and I was pleasantly surprised with the cost of the work. Highly recommend.

I was absolutely convinced I had a major drainage design problem…read more My underground downspout lines drain to the street ditch, and after seeing water back up around a riser pipe, I was certain the issue was a site engineering flaw. In my mind, there were only a few possibilities: the lines needed to be re-pitched, the ditch connection needed to be lowered, or the whole system was somehow hydraulically inadequate. I had this drainage system installed just last fall, so the idea that it could already be clogged seemed impossible. Enter A+ Gutters & Drains. They came out the very same day I called. After I walked them through my highly sophisticated theory of grades, elevations, pitch, and drainage design, we headed to the discharge point at the street ditch. The technician took one look and smiled. "There really shouldn't be a glued-on end cap with a tight grill on it. These tend to back up and clog." "No way. Not already," I replied. "Would you like me to check?" he asked. A few minutes later, after attempting to pry it off with a screwdriver, the cap ultimately had to be cut off with a Sawzall. What was waiting inside? Inches of roof shingle granules, debris, and enough gunk to completely prove my engineering theory wrong. In about five minutes, A+ solved the mystery that I had mentally escalated into a full-scale drainage reconstruction project. To their credit, they graciously cut off the other problematic caps as well and explained why they were destined to clog. No upsell. No unnecessary work. Just an honest diagnosis and a simple fix. As I stood there processing the fact that my "catastrophic drainage failure" was really just a blocked outlet, the technician smiled and said, "Bring on the rain." And with that, he was off. Was my ego slightly bruised? Absolutely. Did A+ save me from chasing an expensive problem that didn't actually exist? Also absolutely. I only wish I had called them first. From now on, A+ Gutters & Drains will be my first call for anything related to gutters, drainage, or water management. Fast response, honest expertise, and a team willing to save customers from their own overthinking. That's a combination that's hard to beat.

My gutter was backing up due to a downspout not being able to drain. This was a result of ground…read moresettling causing damage to the underground drain line where that downspout flowed. The estimator recommended replacing the existing gutters around the entire house with a larger size ($10-12K) - completely ignoring the root cause of the issue. As this expense was outside our budget, his recommendation was to call back in a few years when I had enough money saved to pay for it!!! An immediate fix was needed... he reluctantly agreed to provide an estimate to relieve the affected gutter by adding a new downspout in a different location to connect with the underground drain line where it was flowing properly. I contacted two other gutter & drain companies and amazingly their first advice was to do the latter (add a downspout)... and both quotes came in less than half the cost I was quoted from A+ Gutters & Drains. Providing a cost-effective resolution was not in their best interest. Be aware!

I was needing a new roof. It's always nice to get several quotes, and Hendo came out on top. Eddie…read morewas my sales rep, he was friendly and kept me informed through the entire process. He came out to provide an estimate. He wasn't pushy, which I was extremely apprecative of. He knew I was getting several quotes. Once I decided Hendo was the company I would be going with for my roof, I let Eddie know, signed the contract and we were on our way. He worked with his team to schedule a day that I would be able to work from home and they had me on the schedule the very next week. The day of the installation went well overall. There was a question about my OSB board and we worked through a solution. After the install there was some tar and a piece of metal that got damaged during the install. Eddie assured me that they would fix the damage and clean the siding. Sure enough a week later it was all repaired. Very grateful to the team for guaranteeing this fix as the siding was new as well. The only disappointment was the crew did not seem to do another sweep through the the magnet afer the dumpster was removed. I didn't check the drive right away but found about 7 nails in the driveway leftover from the crew. I am just hoping non of them punctured my tires. So far they seem okay, but just makes me nervous. Overall I am pleased with the quality of work and the team at Hendo.

We hired Hendo Roofing and repair to replace our siding in April 2023. The owner Niko Henderson…read moretalked a good game and we approved the work. During the work he was hardly on the job, his workers did not speak English so I had to call him many times about his workers doing incorrect installation and throwing trash everywhere even in the yard next door. They were to install Tyvek wrap but they used the incorrect fasteners, additionally when the siding is nailed down the nails are not supposed to be 100% tight to wall a small gap is required per the manufacture to allow for siding expansion. The workers did not leave the gap and now every day when the sun hits the siding it expands a loud popping sound can be heard all day long throughout the home from expanding siding, additionally when the workers were driving the nails they hammered so hard they caused over 100 nail pops inside the home that damaged the drywall that needs repaired and repainted. I had to call Hendo roofing many times during the work process about poor workmanship since no supervisor that spoke English was on the job site. Since completion in August we have reached out to him about the issues but he makes excuses he will not fix the siding or repair the nail pops. I learned from City of Grove City Ohio that he is required to be licensed, bonded and insured to work in the city (and in most cities in Franklin County contractors need to do this for each city they work in) which he apparently was not according to the building department he also was required to file proof of such and file a permit with the city, which he did not do. The city explained to me the level of protection as a consumer this would have provided and if he failed to fix the issues they would have paid out the bond to me for damages Make sure your contractor (Any trade) is bonded and insured in your city by checking your city web site and have then give you a paper copy of the permit as proof He does inferior work and will not correct his mistake No License, no insurance, no bond and no permit at that time

We contacted Schottenstein Roofing to obtain one of three estimates for our home and garage, as we…read morebelieved that hail damage existed. Eric Winter came out at our earliest convenience, and thoroughly explained the entire process, even showing us samples of the high quality materials they utilize. The time Eric Winter spent with us, and the information he shared far exceeded our previous estimate experiences. Eric Winter was also extremely knowledgeable about the insurance process, including our own insurance provider. Eric Winter's assistance and ongoing involvement with our insurance provider in this process was absolutely invaluable. Additionally, Eric Winter was always very responsive to any texts or calls. The installation only took one day, and Diego consistently kept us updated in reference to the install and any issues. The crew did an exceptional job of cleaning up, including the magnetic pick up of any nails on the ground. Schottenstein Roofing and Eric Winter will have us as customers for life.

Great job putting on a new roof last fall. Didn't upsell. Went out the their way to provide the…read morelighter shingles that we wanted. Additional work was needed since the roof hand't been replaced in a long time. But everything done on schedule and within budget. Highly recommend.