I love home goods and I understand that the store is always a mess and I accept that because that…read moreis what happens when people are shopping! But today the lack of customer service has push me over the edge! I walked into the store and the lady at the register look right at me and I smiled but she didn't say a word! But as I am leaving she finally decided to talk to me but it was only to tell me to put the cart back! I put the cart in front of the door but she insisted that I put it back in between the two doors. So I did but it is just amazing to me the lack of customer service!

A lot to choose from for your every needNice choice of household items.A lot of parking and easy to…read morelocate

such a lovely shop! Stopped by while I was in the plaza and left with a beautiful vintage watch and…read morebird print. The workers were super nice and helpful. I had a few different watches I tried on in different cases, and one of the workers was kind enough to accompany me to several cases and help me put the watches on myself! Sad I was visiting a friend from out of state and this isn't local to me!

I love so much about this store but there are a few things that are very off putting…read more The good.. There are some amazing vendors that have quality vintage pieces at very affordable prices. You can tell that they take time and care with what they stock and how they set up their displays. I find that my favorite booths get restocked often with an array of new treasures. I've purchased beautiful original art, handmade ceramic pottery, a gorgeous Persian rug and many more one of a kind pieces. This is my go to place whenever I'm looking for unique home decor or a special gift. The off putting.. the staff is usually so helpful and kind but there is one employee (Kerry) that can be outright nasty to customers. I witnessed her make disparaging remarks about another customer. She did this in earshot of my mother and I and then acted like the other customer had personally offended her or done something wrong when they asked for a discount on a damaged item from her booth. She then proceeded to speak to my mother about why her nasty remark was justified. It was gross and I hope that the owner of the store reads this review and is able to address Kerry's nasty attitude. The other complaint is when you see an item with a thrift store price tag right next to the vendors highly inflated price tag. So tacky! I do highly recommend this store but I also hope they can address these issues.

The only bad part about shopping at Elm & Iron is that I wanted to take home everything in the…read morestore! I loved the style of the furniture and home decor here - modern, stylish, and unique. Staff was very helpful and there is a range of price points for all budgets. I am looking forward to visiting their (larger) Easton location as well.

Functional and modern meet at Elm and Iron. A very cool, hip store with many items from furniture…read moreto candles to lamps. Good quality items at various prices

FALL IS IN THE AIR!…read more While shopping the Easton Center, I stumbled upon this store. It stood out for its colorful fall arrangements and beautiful outdoor displays. We walked inside to take a look and discovered the cutest home and garden décor center. Whether you have a full porch or simply a balcony, you can find something cute and timely to accent your space. I tend to do major fall décor throughout my home and within my garden because it just gets me in the mood and everyone loves it. I am just a huge fan of making a house a home and that's why I love these types of stores. Urban Home is a great store for finding cozy pillows with warm words of expression and inspiration. It is time to bring in some rich fall colors and holiday spirit. How about a nice throw and some new candles? Whatever you need to enhance your space and make it special, this store is a great resource.

Went into the Easton store this evening for the first and last time. Cute store with signs…read moreeverywhere saying 60% off holiday. One sign was located right by some holiday bird house feeders, some of which even read, "Merry Christmas." We chose one and went to check out and the saleswoman said it wasn't 60% off because they have bird stuff all year. What does that even mean? It was a red and green holiday item!! Someone from the store responded on Facebook and said "sorry for the confusion." There's no confusion on my part, they are being deceptive and rude. A RED and GREEN bird house is clearly a holiday item and they're all grouped together with the sale sign. I should have taken photos!!

Honestly, stay away from here. The people in the store are nice, but trying to work with West Elm…read morecustomer service has to be one of the worst retail experiences of my entire life. I am now approaching week 2 (and who knows how many more to come) of an issue that I was told would be resolved within 24-48 hours. Every time you call, you will be told a different thing, both from the customer service representatives and from people of leadership. Their customer service is an absolute joke and should be avoided at all costs. I honestly wish I could give them zero stars, but for some reason, Google does not allow you to go that low. I never leave a review, but please heed my warning and go somewhere else for your own sanity. I've had to call 10 different times, and every single time I have been told a different thing. The resolution date keeps getting pushed further and further out. It would be more enjoyable to eat broken glass than to spend another second dealing with West Elm customer support and their god awful leadership. Please just listen to all the other 1-star reviews about their customer service and save yourself the headache.

Automated support chats is useless and kicks out off without addressing any issues. Orders cannot…read morebe cancelled despite not being shipped yet.

Location: 4120 Worth Ave, Easton (top floor) Website:…read moreMenu: see website Hours: see website Parking: plenty of parking within 1-2 blocks This is a favorite location at Easton if the weather permits a nice long stroll and if not - a short drive is worth the view. Settled in on the top floor of Restoration Hardware, the RH has a very extensive wine menu and an admirable small bites and light meal menu. Warm weather months I like to have an ice tea in the sun deck. Gorgeous venue.

Stopped by for weekday lunch. Sat right next to the fountain. Great ambiance. Service was good…read more Food was excellent. Would come back again. I image that this place is packed on weekends.

Great experience immediate response great communication. I was able to have a beautiful piece…read moreshipped to me over in CA the entire process was impeccable my antique arrived in perfect condition overall great service. I will definitely purchase from this store again.

I've been driving by this place for 5+ years and only recently made the time to stop in and browse…read more This place is huge and has a ton of beautifully curated furniture, art, and antiques. Every corner you turn there's something new to googly-eye over. I particularly loved the inventory of art they have. I feel like I've seen something from just about every era for the last 100 years. Colorful art deco paintings, culturally specific tapestries, amazing glass structures, tons of impressionism pieces, I could go on and on. If you're looking to add some character to your space, I definitely suggest paying Grandview Mercantile a visit. Depending on what you're looking for, it might not be cheap, but it'll be unique and special.