Always a successful experience the staff is very helpful. Quality glasses at a reasonable price.read more

I have been going to Dr Summers for years and consistently have excellent service. Efficient,…read morefriendly, funny, professional and personable. I have to say he has been the best optometrist I have ever had and have taken my children to him before they were adults but have since moved abroad. Kriti, one of his licensed opticians was extremely helpful as well when it came time to pick a pair of aesthetically appealing glasses that I will be completely satisfied wearing. 100% recommend.

I already had a high opinion of Falls City Eye Care, and this was further reinforced when I…read morerecently visited with my son for his kindergarten eye screening. Despite being an optometrist and eyeglasses store for primarily adults, they were very gentle and kind with my son. Dr. Martorana explained what he was doing along the way. The only part my son did not like was getting his eyes dilated, as you pretty much can imagine. But they were patient with him and helped him through it. And after we were done, they showed him the toy drawer, where he was able to pick out a few items to take home. (The highlight of the day for my son.) I scheduled my annual visit to be right after my son's, and they were helpful to give me the care I needed while also being efficient with the visit, considering I had my son in tow. Falls City Eye Care has a curated selection of eyeglasses, in which I saw several I would like. I'll definitely keep coming back!

We moved recently to Louisville and have tried a few eye spots in town and are so glad we found…read morefalls city eye care. They are incredible and make the experience easy and exactly what we needed. I got an eye exam with an updated script. My wife did the same and also used their shop space to pick out some new frames which she loves. The building is so charming and cute too. Great spot!

Dr. Weinberg is terrific! Patient, a sense of humor! His office seems to me to be equipped with up…read moreto date technology. I couldn't recommend a better optometrist than Dr. Weinberg!

The actual doctor was great!!!! His office staff not so much. I had my appointment over a month ago…read moreand I still haven't gotten my contacts that I paid for!!! I keep calling but the billing lady is always out of office or the office is closed/on lunch? My appointment in itself was an absolute tragedy. I've been going to the eye doctor for over 15 years so I have a pretty good idea of how an appointment should run. I first go to do the basic eye testing (little house on prairie machine...pics of the eyes etc.) the doctors assistant running my tests had no idea what she was doing. She didn't tell me to take my contacts out and when I said something she just handed me a contact case and some empty contact solution bottle. No sink, no form of sanitation, no mirror, NOTHING. When I saw actual optometrist everything was fine...but the check out process was a NIGHTMARE. No one in the office knew how to run insurance, they forgot my credit card in the back room twice, they did t know how to give me a receipt, and this entire process took over an hour! I paid for my contacts but have yet to receive anything and it's been over a MONTH. The lady that does the billing is never in the office because everytime I've tried to call to check on the status of my contacts she's never there!! And she never calls me back! I just want my contacts. I hope they see this and finally get back to me. Last time I called was today at 1:30 and the voicemail box said they were "on lunch"??? Ridiculous.

Could have had a less "direct" approach to my situation of NOT KNOWING I had insurance coverage…read morethrough my medical insurance provider... turns out I have a "separate provider" and was going to go back up to the receptionist and explain that I didn't know... but the AUDACITY of "how it was announced" made me feel like a damn criminal, and I will NOT be coming back here for the exam...

Good location, near restaurants, shopping and interstate…read more Clean facility, plenty of parking, clean restrooms. Customer service was great upon entering fast and friendly. I won't return.

The positive reviews on this place are either fake or very old! Be warned! This is the Walmart of…read moreoptometrists! Twice (months apart) this place cancelled my appt and asked to reschedule because they didn't have an optometrist. Pitiful! I will never consider this place again.

The sales folks are great . the eye exam is rushed. Do not know how correct lens ever prescribed…read morewith doctor rushing through the test of which is better ...this one or this one... getting testy after being told going too fast and none looked better than other. Had to get glasses this time out ( due to one eye just past the acceptable range for license) and really cannot see any better with them then without. My cheaters do better than the glasses. They advertise budget glasses but when being shown frames....the cheapest were $80 ...and when asked about cheaper ones advertised....answer was BUT YOUR INSURANCE COVERS.... that did not set well with me. Guess they are as good as any other places around.

My Warby Parker fandom lives on!…read more Just got my latest pair of glasses from them, which is always fun for this geek at heart. For the first time I got "progressives" -- bifocals for millenials; I'm old! -- and the process was easy peasy. The clerk I worked with was great about suggesting other frames to try and talking me through the process. One thing he warned me about was that progressives take some time to get used to because you have to learn where to look through your glasses to make items far away and nearby easier to see -- and he wasn't wrong about that! I'm glad I've had this heads up. I found some frames I like, and my glasses came in 10 days later to the store. This was a little longer than it has taken in the past, but not outside what I was told. I will definitely come back to get new glasses in the future.

I PAID for two pair of glasses on 4/12/25 only bc they ensured me they would procure my current…read moreprescription from my optometrist. One week later, I called customer service. These LOSERS in the Louisville location who gladly took my money for two pair of glasses called my optometrist that Saturday which I told them they were closed AND never called them again. The gal I spoke to confirmed they only called on Saturday & never again. Nor did they ever call or email me. They simply left my orders in limbo. If I hadn't contacted customer service, these LOSERS in the Louisville office would have allowed my orders that they collected upon to NEVER fill or ship. The gal in Tennessee was quite AMAZING. My experience w her may have saved my relationship w this business but we'll see. I still don't have my glasses but she is the ONLY person who took responsibility for my situation. If you want to buy off the shelf sunglasses, I believe they can help you, but if you have a prescription or anything that requires additional effort this is most likely not the place for you.

Went there today, 3/31/25, to have my glasses adjusted. A sign on the door says they're closed and…read moreout of business. Another sign is offering the space for lease.

Got my new eyeballs from Krebs and, while they were a bit wonky at first, now, thanks to the…read morewonderful skills of Krystal Stottmann, my glasses are about as close to perfect as I can ask for (I have particularly particular eyes, so that's saying a lot). Kudos to Krystal for achieving the impossible! If you need glasses that fit great, come pay her a visit; you'll be glad you did!

Today, my son and I picked our glasses up from Expert Optical. It was the first time we'd ever been…read morehere, but am certain it will not be our last! We actually wound up paying less for BOTH pairs of glasses than I would have paid for mine alone at any other establishment in town. I got trifocals (my first year with them) and chose no-line, laser cut lenses in feather-light frames and I couldn't be happier. My son, who has always had to have very thick lenses, got to choose thinner lenses (thanks to Mr. Beeler letting us know they were, in fact, an option), as well as titanium frames and transition lenses. All together, even with all the extras, we paid far less than we would have paid anywhere else! In addition to the excellent products, the service was above and beyond what we expected as well. We had everything thoroughly explained to us and there was absolutely no pressure to upgrade at all. The wait time was much less than what we've spent in the past at other places, waiting to be served. Overall, it was a very pleasant experience. Reading the reviews is one thing, but as I sat in the waiting area (being inquisitive like I am) I spoke with many who were also waiting for their glasses. The conversations were all the same - each of these customers had been told about Expert Optical by a friend and had found their way to see Mr. Beeler and his wife personally. And the rest, as they say, is history! They became tried and true customers of an establishment that truly cares about their customers! If you need glasses or have glasses that need repairs or adjustments, you should definitely take the time to visit Expert Optical! You won't regret it. I didn't and neither did any of those I spoke with on two different occasions. Besides, in this economy, you owe it to yourself to save every penny you can, and this is a good way to do it! Thank you, Mr. and Mrs. Beeler, for excellent service and affordable glasses. You're doing our community a great service!

This is the best place for the lowest price on name brand glasses! Friendly people and great…read moreselection for a whole lot less. My glasses were less than half the price quoted at the other place!