Always a successful experience the staff is very helpful. Quality glasses at a reasonable price.

I have been going to Dr Summers for years and consistently have excellent service. Efficient, friendly, funny, professional and personable. I have to say he has been the best optometrist I have ever had and have taken my children to him before they were adults but have since moved abroad. Kriti, one of his licensed opticians was extremely helpful as well when it came time to pick a pair of aesthetically appealing glasses that I will be completely satisfied wearing. 100% recommend. read more

Not sure what the deal is but Veterans can no longer pay extra out of pocket for things like adding tint to glasses. So why get a free glasses from Correct to still pay up to $200 for ones that have tint. All doctors tell you to prevent cataracts need to wear tinted glasses, block the UV read more

I am a Veteran and all my glasses are provided to me through the Veteran's Administration (VA) / Korrect Optical. I want to give a " HUGE SHOUT OUT &THANK YOU" to Cicely. In my opinion she went out of her way and ABOVE AND BEYOND THE CALL OF DUTY!!!! On Thursday 19 October 2023, I needed an emergency repair/replacement on my glasses...she informed me the price and it might be Monday 23 October 2023 or Tuesday 24 October 2023 before I could/would receive my glasses.I received a call from her TODAY (20 October 2023) LESS than twenty (24) later........AT NOOOOOO COST TO ME!!! My new glasses were there. THANKS AGAIN Cicely read more

I've used Korrect Optical for several years without any trouble. I purchased my eyeglasses in March with their $99 glasses sale, which I have always done. The right lens developed a tiny crack INSIDE the actual lens where the lens is screwed into the frame. I called Korrect Optical about the crack, which is still under the 6 month manufacturer warranty. I was told they weren't going to replace the lens, and I would have to pay $400 to get a new lens. I've taken the glasses to THREE different opticians and they all say the exact same thins as soon as they see it, without even touching the glasses: the lens crack is due to screw being tightened too tight when Korrect Optical put the lens in the frame. I will NEVER use them again. It's most definitely BUYER BEWARE. It's a shame because the optometrist is excellent. He should move to a different glasses provider. It's the Korrect Optical on Dutchmans Lane in Louisville. read more

Korrect Optical - Tiny crack inside of lens, gets bigger - Eyewear & Opticians Near Me - Louisville, Kentucky

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I went into Korrect Optical to order my safety glass for work on Dixie Hwy. I also bought 2 more pair for my personal use. Spent over 300.00 plus dollars and this is what I get. REALLY? Looks like an amateur made them . I was very disappointed. Look at the arm piece on both pair . I asked the sales lady why are they so long? Her reapply was 'that's how they are made' They would not when fit in an eye glass case. And on top of that there is a difference in the lens between both pair. They are not the same. So if you were a customer would you go back? read more

Korrect Optical - Eyewear & Opticians Near Me - Louisville, Kentucky

NLR, Ar. 72118 Veterans Administration I'd like to share my expieriance with Korrect Optical in North Little Rock , Ar. Veterans Administration The salesman had no problem taking double the money for my glasses and then saying "printer down", no receipt available, I knew that trick and his workmate printed my receipt. I tracked the package and gave the Va mail clerk a couple of days to get my glasses up to the optical shop. I knew they were there , because they, signed for them the previous day, 2 trips later to pick them up " No We don't have them, so I took them myself by force of intimidation. Point is this fellow does not need to be working with veterans with PTSD especially. Reaching out to the company , seems to be ignored? Wouldn't expect less for our former warriors read more

Great place to find trendy frames! Friendly staff and doctors. Would definitely recommend. Will be coming back.

Horrible, my glasses don't work for me. I bought a pair at the Houston VA Hospital location. My glasses SUCK!

I'm torn on how to go with this one. Let's break it down. Pros: * I was running late for my eye appointment because of the snow/ice, and this office was very accommodating. Everyone was friendly and eager to help. * I was able to get a weekend appointment within the month. * Dr. Seth J. Summers was affable, very open to answering questions. He was speedy, though not rushed. * Korrect has a great collection of frames. Hoping to go back and pick some out soon. And if their glasses are out of network for your vision insurance, they'll work with you on the price. So the cons. It really just comes down to one, though it keeps nagging at me. There are special photos of the back of the eyes, believe it or not, that are taken during the exam. I wasn't told until I was checking out that these photos were an extra $30. I'm not a fan of extra costs being snuck in without first asking if I want the service. I ended up paying it when I checked out, but I've been thinking about it more since I left. I remember Dr. Summers going into detail about the benefits of these photos, such as the fact that they do away with the need to dilate eyes and you can better track changes in the eyes over time. And I may have opted in to have these taken -- if I had been given a choice. I thought these were a part of the regular exam, though. It also makes me concerned that other costs are going to be added without my consent if I buy glasses there. So, this is the debate I have at the moment -- several positives that are partly being outweighed by a large negative. I think this equals out to three stars. You can judge this for yourself, though. If you go in knowing to be on the lookout for extra costs, you can likely avoid them and have a great experience. read more

What you need to know about Korrect Optical is that the shop is vey nice and staff are very polite and helpful. While I didn't purchase anything this time, I definitely plan to return. Their Tom Ford collection might be the nicest I've seen in Louisville. Pro tip: The have Saturday hours 9 AM - 2 PM! read more

I had a great experience at Korrect Optical off Dutchmans Lane. Doctor Summers made an eye exam easy and fun. Then Abigail helped me pick the best glasses. She listened to my style request while making sure that I picked the best pair for my face shape and vision needs. I highly recommend Korrect Optical to anyone needing an eye exam or new glasses. It's definitely a different experience than going to a big box store like Vision Works. read more

Korrect Optical provides glasses for VA members. Unfortunately, Korrect Optical does not seemed very concerned with making glasses correctly, and their quality control methods are laughable. I bought and paid for two pair from K.O. and somehow, they managed to get it completely wrong. I had to mail my glasses back to them and then call them repeatedly to ask that they make them correctly. I am still waiting for them to get it right and I will be taking the glasses they make to an independent optician to verify that I got what I paid for as K.O. seems to have absolutely no effective quality control policies. Update 4/5/2019 I STILL have no received the glasses I ordered despite being told weeks ago that "they will be done in a few days". It's obvious that this company is complacent in fulfilling orders correctly and has absolutely no regard for its VA customers. I have canceled my orders with them as I can not trust the accuracy or quality of their product and will be filing a complaint with the VA regarding Korrect Optical's laissez faire attitude. Korrect Optical is cheap but remember, with them, you get what you pay for: Incorrectly made glasses that takes over a month to be delivered. read more

Korrect Optical Is one everyone should deal with. As soon as you walk in the door they make you feel like family. The store is very clean and tidy. They have a wide variety of frames to choose from. The doctor is amazing as well He explains the whole process and what's going to happen next And is very down-to-earth with you. I have gone to many other places and never have I found It to be so relaxing. I'd like to thank the staff of korrect optical and let everyone know, that this is a place you should be shopping at and getting your eyes tested. From the time I walked in until the time I left the staff was very professional, helpful, Friendly and down-to-earth. read more

1 star is way to nice for this business!! I'm a disabled vet and I ordered 2 sets from the VA in Hawaii VA. After a month plus and after numerous calls to Kentucky main office and to their office here. All I received was a goat rope they screwed up my order and didn't tint my glasses. They kept telling me they are being shipped but nothing was done for several weeks. I never receive a call back from the Hawaii office at all. Just like their customer service Amy Cordero told me if you have a problem call me. Ya right what for more lip service, no help. The government needs to NOT renew their contract period!!! I have left a comment on the VA optical side and now here. I'm going to send several Congressmen a letter on this business that is a rip-off!!! The better business bureau should investigate this so called business too!!!! read more

I had the pleasure of working with Ms. Terri Churchman, who was assisting the New Orleans branch inside the V.A. Hospital. She was both so pleasant and very knowledgeable of all the Korrect Optical brands and services... I felt reassured that purchasing with them was definitely the company I needed to deal with. I highly recommend Korrect Optical and hopefully you will have the amazing experience of working with Terri as well!! read more

The Korrect Optical employee at the Fresno VA needs to take come people skills training. She is rude, disrespectful and demanding. The employee, an older, short women with short reddish hair apparently unhappy about having to work that day or work at the VA Hospital. I arrived after leaving the Optics Dept. to get new glasses. I was standing across the hall on a separate wall from the office. She indicated to sign-in, which I had already done and told me to take a seat, indicating the waiting area by Hematology. Which 90% of the seats were taken. She told me not to stand in HER door. I was not in front of her door, actually I was standing across the hall against a wall that was not on the same wall as her door. She came out and told me not to stand in her door a second time, of which I was over to 12 feet away. She indicated for me to sit down the hall away from HER door on bench seats 10-15 feet away. I am a veteran and do not need some contract employee telling me were I can or cannot stand. This is a VA Hospital and she does not have authority to tell veterans were they can stand. If she has a problem with veterans or who we are, she should find another place to work. I served my time in HELL (Vietnam) and don't need some disgruntled contract employee telling me what to do until I am actually in her work space. read more

Korrect Optical like mentioned before provides glasses for The VA. They are not very attentive to detail. I don't understand how do you have an order placed, and make the incorrect lens, repeatedly. I'm now waiting on the fourth order 2 months later. The first order was lost by USPS. Called the lab to ask them about told I would get another pair made and sent out. Three weeks later got the pair, wrong prescription. Went into the VA for help, they place a third order for me, glasses were not made with the specific lens requested and sent a bent frame. So everything was off center, and gave me headaches right away. Went in again to the VA, and again put in another order that I am currently waiting on, maybe they will get it right this time. Probably not. Year after year there is alway a mistake with my glasses. Very disappointed with the lab the VA chose for veterans, wish they actually cared about the service they provide for the community they service. One start because you have to give at least one, but zero of o had a choice. read more

Great place to get your eye exam and glasses. Service is excellent and the choices of glasses is superb- bottom line, great place!!

Korrect truly offers amazing service and quality. I visited the Dutchman's Lane location and couldn't be happier with the staff and service I received. I highly recommend Korrect Optical for all your vision needs. read more

Great service and selection always. While we loved the east end location in Prospect due to convenience and choice, St Mathews is also great. Keep it up read more

This facility is very clean, great location and has a great selection of eye wear to choose from. However, the Doctor I saw on 2 occasions was very rude and did not explain what she was doing as she did the examinations or fit me for contacts. I left both times feeling like I was wasting her time, as mine was also wasted. I still can not see any better and have resorted to going back to using "readers." I have insurance and could afford to buy a pair of glasses, but I refuse to beg someone to help me. I will not be doing back for a third time and hope to find a better doctor in the future. read more

Everyone in this office is friendly and helpful. Dr. Summers is very personable and knowledgeable. He answers any questions I may have and makes sure I understand. The optician, Anthony, knows his styles. He helps ensure the perfect fit, from checking that the eyelashes don't touch the lenses to choosing a frame that doesn't sit too low on the cheeks. The receptionist is very sweet and even came over to help me decide between two frames. Great experience, exceptional service! read more

Korrect Optical is the best company to get all your optical needs taken care of. I have purchased many prescription Eyewear from them and their selection is fantastic. I found the perfect styles for business office work, cool driving sunglasses, wrap around motorcycling, and for construction safety glasses. The staff is always pleasant, knowlegeable and helpful. Dr Seth Summers is also the most efficient and nicest doctor you will ever meet. Lastly their prices are very reasonable and affordable for every budget. Wayne S. read more

I have been to several optical places since moving to Louisville, this is now the only place I will go! Great selection of glasses, staff is very helpful, and the DR. spent a lot of time with me during eye exam explaining everything. Customer for life. read more

Reviews by Richard C. and James W. have nothing to do with Korrect Optical retail operations or doctor at 4036 Dutchmans Ln or even their 4747 Dixie Hwy location. Richard C. and James W. apparently live in Hawaii and work with other retail third-party opticians through the VA. I sincerely appreciate their service to our country, and I feel certain that the Korrect employees do, as well! My most recent eye exam and optician services at Dutchmans Ln were 5 star again! I see great out of my digital no-line bifocals/non-glare/anti-reflective coating/transition lenses, which I wear full time. I also wear prescription polarized sunglasses outdoors and love them! My glasses are my favorite jewelry:-) read more

I couldn't be more disappointed in the service. Led to believe I could possibly pick up on the 24th. When I called, it was reported they only had to finish the anti-glare. Stopped in on the 4th, 3 weeks after ordering, and they still aren't ready. Happy to have me pay in full at time of order but no regard for fulfilling the service. read more

I've been going to Korrect Optical for years, and service has always been very good. Only had one less than stellar experience there when I made a useless trip there to pick up my glasses when told by staff that they were in but weren't . A fairly long trip at that, as I don't live in close proximity to the store. Other than that staff have always been excellent, efficient and very friendly. To their credit I have seen them deal very unfriendly pushy customers with great tact and professionalism. I believe their glasses selection is some of the best in the Louisville region. read more

I called over a mth ago to make appt for my children they have been going here for a few years ik it hard to get into them thats why I made my appt at thr end of June for Aug 2 b4 the kids go back to school and I have to have morning because I'm a single mom well they called to cancel and tell me the next available was out in Sept for the time I needed I told her jessalynn is blind she HAS TO have her glasses and this is why I made my appy so long ago bcuz I know my schedule sucks but it's only me and I have to have it to get her glasses the Receptionist started yelling saying the gd doctor had to cancel wtf you want me to do so me take all the way back but being cussed at I tell her ma'am it's not acceptable that I made this appointment over a month ago to fit my schedule and now you want to push it off for another month and a half she kept yelling and hung up the phone one me ... and would not answer back again I wish I could speak with the Dr he's seen my child for the past 3 yrs we have a specific plan for her eyes but the disrespect from this woman was crazy she told me to find a new dr and hung up I hope the drs know she's turning away paying patients that have been with their company for years DONT DO IT I WOULDNT EVEN CALL HERE IF THEY ARE WILLING TO TREAT PPL LIKE THIS HOW ARE YOUR KIDS BEING TREATED IN THE BACK BY THEMSELVES NOPE NO SIR NOT AGAIN YALL NEED TO FIRE THAT LADY read more

I specifically made a yelp account just to place a review of my visit. The Good: Dr. Summers is fantastic. He is very personable, informative and more than happy to answer any and every question you may have. Like another person said, Dr. Summers works quickly but in no way is he rushing through your exam. He is confident in his work, is organized and efficient, and it shows. I would highly recommend him if you are looking for a new OD. The office is clean and has a great selection of frames. The Bad: The staff that work in the front. Ie; receptionist (he may or may not also be an optician but happened to be working behind the front desk during my visit) as well as the three other opticians who were there. I as well as other clients who came in after were greeted with a dry and abrupt "Hi. How can I help you?" While I was browsing frames he and the other opticians were just openly talking about clients they were just interacting with regarding how difficult they were, their personal (negative) opinions of said client as well as others, etc. Not one of the opticians offered to help me choose or try on frames.They are essentially working in a customer service setting whether they realize it or not and that is not how you conduct yourself in said environment. If staff want to discuss which patients they like, dislike, be snarky and rude about how they can't stand certain individuals who come in periodically, then do it in the break room, in your off time, or at least when there aren't clients in there who can obviously hear what is being said and are paying more attention than you think they might be. Also, whispering closely as opposed to using your normal speaking volume across the room would help you be more discreet if you just ABSOLUTELY MUST vent about how difficult and picky a woman is about her frames and how many questions she has right then and there. I was NOT impressed with their severe lack of interpersonal skills in addition to clear lack of professionalism that was displayed during my visit. After hearing and seeing how some of the staff conducted themselves in addition to being ignored I ultimately decided not to purchase my frames from this location. Overall: I gave a 3 star rating ONLY because of my great experience with Dr. Summers. The staff I encountered were just not up to par and they make up half of the overall visit. It was as if everyone was on their best behavior the moment he stepped in the room so I doubt he is even aware. If I noticed this today, imagine how many other clients have noticed and not said anything or just stopped going to this office completely. In the future I will entertain the idea of going out of my way to a different Korrect location or will switch doctors entirely. read more

Was here because my spouse had a great experience and told me I should check them out. I am glad I did. They were terrific. The guy in the front actually pulled some glasses for me to try while I was in with the doctor and then several of them sat with me to help me find the right frame for my face. I have never been treated as well here as I was with the staff, the Dr and the time they spent with me. I can not say enough wonderful things about them. read more

Both my coworker and I had unpleasant experience with this office. The optometrist although pleasant and efficient, is not very thorough in annual eye exam compared to other couple of optometrists I've seen with previous networks from work. Check out is very unorganized. The receptionist never bothered to order the contacts until I've contacted the office myself. Even when the contacts have arrived, no one in the office bothered to call until I called to check on them. There are hidden fees that I've never heard of until everything is already done. The worker could not explain the details of extra fee. I was just told it was part of the exam and that it wasn't covered by insurance. The staff seems unorganized and unprofessional. Neither my coworker or I will be coming back to this office. We will both be spreading the words to our fellow coworkers who are in the same network. read more

My boyfriend is a Navy Veteran who got his glasses here through thenVA hospital.We were not made to feel welcome at all when we came into the store.We were told to sign in and take a seat in the waiting area.We did.While we were there we saw a woman come in after us and was waited on before us.Aftet that we saw the lady look around to see who else she could call up before she reluctantly called up my boyfriend.When he got up there he requested that his glasses be repaired.She said his name wad not on the list and he would have to go back to the place where he got them.He said it was there.She ignored him and repeated twice more that he needed to go back to where he got him.We got disgusted and left.If this is how they are going to treat Veterans maybe they should lose their contract with the VA who we will be contacting to file a complaint with them also.It was disgraceful how he was treated.He now feels he was treated this way because he was a Veteran and Japanese American read more

Not only have I found Korrect Optical to be very professional with competitive pricing. I have been very happy with my recent (and first) eyeglass experience. I would like to take a moment to express my gratitude to their kindness and generosity to our WWII, Korean, and Vietnam veterans. Carol Martin and her team have been very generous in fiscally supporting Honor Flight Bluegrass www.honorflightbluegrass.org. In addition, they give up their wee early morning hours to report to Louisville International Airport to assist Honor Flight Bluegrass in getting our veterans onto their plane for their trip to Washington D.C. to visit their appropriate memorials. Thank you, Korrect Optical, for your community support and your patriotic support to our wonderful veterans. read more

I have been coming to Korrect Optical for many years. Always top notch service from the opticians and Dr. Summers could not be more pleasant. I have tried other optical shops and always end up back at Korrect. They easily have the best selection of frames around. A pair of glasses that I recently ordered were not in stock and I was told they were shipped from overseas and would take 6 weeks. I was surprised to get a call 10 days later telling me they were in and ready to pick up. Korrect continues to earn my business year after year. read more

I am forced to use this location due to the fact that they have the contract with the VA for eyeglasses. I have cataracts, glaucoma. And early onset Macular degeneration. Light causes severe migraines. The Va sent an order over for progressive bifocals ( no lines ) they also said I needed transition lenses and a grey #1 tint on the lenses for inside the house for migraines. Problem is, I got neither progressives nor tint. I went online and took the survey and even received a call from a manager apologizing for the mistake and promising the new pair would be perfect. I received a call from the lab yesterday saying that they had not received the glasses back but that they would get started right away and to clarify I did not want any tint nor progressives! Aghhhhh! I called today was told the lenses are done they just need the grey#1 tint applied I said oh awesome you managed to tint the transition lenses.....she said um no your not getting transitions I said can you read the Drs. Notes in the prescription? She said yes I asked her to do so out loud as I have a copy, transition lenses medically necessary, progressive bifocal, grey #1 tint for inside use is medically necessary. So I said you just disregard Drs orders and make what you want? She said I can't apply tint to transition lenses. I said yes you can I emailed the company and they said you could. She told me we don't do all that for VA customers we don't get enough money for it. Oh sorry I am wheelchair bound for serving my country. I have waited 43 days for glasses. These people should hang a sign out " No Veterans Allowed" never again! read more

I went for an exam and new eyeglasses. The exam went smoothly and found some cool new frames. The doctor was open and pleasant, and the staff was very friendly and helpful. I would caution anyone that it isn't cheapest place to buy glasses. I was further hurt by the fact they didn't take my insurance. It was worth it though. My last time visiting an eye doctor, I went to Visionworks. What a nightmare. Going to Visionworks is like going to the DMV. You, sit and wait, and wait and sit. Then when they finally do call you, you are herded through the place like cattle heading to slaughter. I had a barely competent girl handle the preliminaries. I assume she was an Ophthalmic Technician. She was very young and didn't seem very experienced. You know that test that blows a puff of air into your eye, she had to do it like 5 or 6 times on each eye. Sorry if I started to cringe away from the machine after the third of forth time, but it was like waiting to be poked in eye. And, then the doctor seemed so heedless of social cues, I honestly thought he had Aspergers or something. Which isn't a bad thing, if he did have, good for him, it just made for any rather unsettling exam. I didn't even know the exam was over, he just sort of motioned me to the door, and turned his back to me. So, I took slow steps looking over my shoulder to see if he needed anything else from me. When I got to the door I figured that the exam must be over. Then on to get the my glasses. The women I worked with didn't stop talking for two seconds. From short uneven bursts of conversation and awkward pauses with the doctor to non-stop chatter with the frames girls. And, she apparently had had a huge number of medical problems, of which I heard about what I had to believe was all of them. I guess I'm getting off point. In short, Korrect Optical is an excellent place for an eye exam and to buy glasses. read more