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    Recommended Reviews - GadgetMates

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    1 month ago

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    1 month ago

    Addison fixed my mom's phone! I thought I was going to have to get her a new one. I would definitely recommend this business!!

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    6 months ago

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    1 year ago

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    6 months ago

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    9 months ago

    Staff is very friendly and personable. Fixed my iPad really quick and even included a tempered glass. Really great service !

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    9 months ago

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    1 year ago

    Great computer repair. They fixed the button on the dell computer . I would fix any computer here

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    1 year ago

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    2 years ago

    Everything they've fixed for me everything they've done for me has been perfect quick easy and inexpensive. Love these guys.

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    Mark A.

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    2 years ago

    They are great .. fast professional and they can fix anything...thank you I had an old laptop and they were able to get it working again

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    Mark A.

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    2 years ago

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    2 years ago

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    Ask the Community - GadgetMates

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    Review Highlights - GadgetMates

    I recently bought a laptop with gadget mates, and I am so happy with it and with the guidance that I received to find the right computer for me.

    Mentioned in 2 reviews

    Read more highlights

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    GadgetMates - Come check out our convenient, and cozy location!

    GadgetMates

    (745 reviews)

    I had my MacBook screen replaced, and I am very satisfied with the service! They gave me a clear…read morequote upfront and charged exactly what they quoted (no hidden fees as others do). The repair was completed within 24 hours. The screen looks brand new and functions totally fine! The customer service was excellent, and everyone was very nice and professional. I highly recommend them!

    This is a tough review to write because until yesterday, I trusted Gadgetmates--especially…read moreJonas--completely. I've recommended them, defended them, and even did so in-store less than 24 hours before this went sideways. Then it fell apart. I dropped off my laptop at 2:30 p.m. for what I was told was a simple job: remove a RAID controller, copy data, and install a second SSD. I was promised it was "easy," that data transfer was the only real step, and that I'd have it back by 2 p.m. the next day. I was signed up for text updates--none came. At 5:45 p.m. that same day, I called to check in. I was told the transfer was "60-70% done." Two other people heard that call. The next day was a string of delays, missed calls, and vague updates. By 4:30 p.m.--well past the promised deadline--I finally learned the truth: no data had been transferred, no work had been done, and the laptop hadn't even been turned on. (Alienware logs don't lie.) Then came the real problem: Jonas. Instead of owning the failure, he pivoted to condescension and denial--telling me I "don't understand RAID," insisting no one promised a next-day turnaround, claiming my SSD was defective (it isn't), and denying statements multiple people heard firsthand. In short, the story changed, the facts didn't, and I was treated like the problem. Meanwhile, I can't get anyone to tell me my data was safe; I was panicking as any normal person would. I have backups, scattered across several drives and will take days to recover to 90% of what was on the laptop. I got the laptop back around 5 p.m., untouched until 3:30 that afternoon--hours after I was told work was already mostly complete. How do I know this? Because every powerup, every keystroke is logged by the laptop's security system. See shots below: One can see exactly when it was plugged in. Mistakes happen. I can deal with delays and mistakes. We're all human. What I don't tolerate is being misled, talked down to, and effectively called a liar when there's clear evidence otherwise, indicating precisely who did what and when. Curious isn't it, how some business project their own failings onto others, rather than just honestly owning the problem and making it right? That's how I manage my clients, anyway. Explain the failure, offer a solution, make it right, and everybody stays friendly. I'd never consider insulting a client; it cost a lot to gain them, and it's easily 30X more costly to lose one. Clients share experiences. Here, and elsewhere. And people trust those shares of personal experiences. shared on review sites. As I'll do on every review site I can find after the insults tossed at me. What a shame; my most trusted go-to gone means now finding their replacement.

    IPhone Repair Las Vegas  - My phone

    IPhone Repair Las Vegas

    (48 reviews)

    Southwest

    Amazing MOBILE phone repair service!…read more Samir responded to my call immediately, was friendly, provided the best pricing, was at my place within an hour, and provided excellent quality work! He fixed both my mom and I's iPhone charging ports and replaced both batteries for an excellent price and was done with BOTH phones within 40 minutes. Will definitely be using their service again and would recommend using them 100%!

    I didn't have the best experience with this company, in fact I had to go to the Apple Store after…read moreand pay for a 2nd repair due to the shoddy work and repeated no shows. My initial appt was confirmed for 2/16 between 2-2:30 PM for a replacement of my back screen. They didn't show up until 3 PM despite texting me they were 'on the way' at 1:50. The tech said it would take 15 minutes to do the repair, almost 40 minutes later he finished. The next day I noticed that my back screen was popping out, like the adhesive wasn't installed correctly. I notified them same day and asked for them to fix it. They said yes but didn't tell me when they would. I reached out again the next day and we made an appt for the following day at 5 PM. I waited until 5:47 and they still hadn't showed. We rescheduled for the next day at 5:15. I sent a text to confirm the appt in the afternoon and they said they were 'sick' and needed to reschedule for the weekend. Final reschedule was Sunday at 4:30, which was confirmed by text message. And again they never showed up. Upon closer inspection I noticed the replacement screen they installed wasn't good quality, the camera cut outs weren't shaped correctly. Ended up going to Apple to have it fixed. Now I'm out $100 for this fumbled repair.

    GadgetMates - mobilephonerepair - Updated September 2026

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