Very knowledgeable and easy to get along with owners. Great equipment! I really enjoyed working…read moreout there!

I attended this gym in the pandemic months, I only attended for approximately 6 weeks, during those…read more6 weeks I went 12 times, they billed me every 2 weeks, at that time the MO. mandate stated that everyone must wear a mask, they even had it on the door, which I began to film each time I went in due to people all doing the same thing~ walking through the door with the mask on & then taking it off once they we're through the foyer. There we're rarely people working there. A couple of the clients told me that you don't have to wear a mask inside of the gym, you just have to wear it in through the door, so the next time I saw the person that worked there I asked her if this in fact was true... She said yes, & that's when she notified me that the owner was a nurse & since no one was steady working there the owner said no one had to wear a mask while working out, just in case someone collapsed running with a mask on, & them not being able to breath adequately through the masks she knew there would not be anyone there to call for help. So the only reason they were to wear the mask from the car inside the door was in case the State was monitoring whether or not people were following the mask as mandated by the State of Missouri at that time since they couldn't come in because they didn't have a key fob. That's how they were allowing people to come in to the gym in fact looking like they were wearing mask but in fact taking them off as soon as they came in, needless to say I called left several messages & emailed them, along with wrote a letter and left my key fob inside the door in March of 2021, yet they continued to bill me every two weeks for six weeks after that. They finally stopped billing me, but I never received my 6 weeks worth of payments they continued to take. Today 8/11/2022 I received notification from Transunion that they reported me for $550 to a collection agency. I haven't heard from these people I mean not a word since 3/2021, I never received my six weeks worth of overcharge fees back either. So now a year & almost 6 months later they send me to a collection agency for $550........ WOW!!! I'm assuming that the business isn't doing well , as this should be criminal no matter how desperate a business is. I noticed that there are several new complaints with the Better Business Bureau within the last three months for this location. Thank the good Lord I had the foresight to know to record what I was seeing, & kept copies of everything that I've stated here, including recordings that I made to the office as I was trying to cancel and make sure that they knew I left my key fob there, & they knew why because they weren't following the mask mandate, they were putting peoples health at risk, & now looking back not only that, as if not following State guidelines during a pandemic wasn't bad enough...... Now after over a year and a half out of the blue, sending me to collections trying to ruin someone's credit over frivolous charges, when in fact they owed me a refund is absolutely sickening. Thank the good Lord I kept my documentation. i'll be extremely surprised if this comment stays up for long, anyone reading this I would think twice before joining this gym or even trying it out.

This is not my first gym but I think it's a gym worth the price…read more I signed up for 1$ initiation, that helped.. Any more fees added to it? (Even the 49$) one time fee doesn't make it not worth it, But overall for the price? The amenities are clean, everything is calm, staff is friendly, and I see a lot of locals from my church! It's a nice experience. I do have a temporary black card upgrade and I get access to the Hydro massage and that was unimpressive. But my review is for the gym as a whole for the 10$ a month I'm paying. It is lacking in some decline machines, or decline benches, we need a squat rack (not on rails), also need some barbells. Need some calf workouts, I'm looking forward to growing here and enjoying my workouts.

Let me start out by saying if you have no plans of ever cancelling or traveling with the…read moremembership, the staff is super nice and the facility is clean. I had no issues with the equipment or staff or any of that. A little over a year ago my wife decided to give Travel Nursing a go. We wanted a membership we could take with us, and Planet Fitness black card membership said you could take it with you. See image below(access to 2500 locations) First off, let me tell you this is only true if you are on vacation for 10 days or less. We were litteraly living in different locations going 5-6 times a week. Well as soon as you hit ten visits you are denied access because it isn't your home gym. So they force you to change your home gym to some random gym in a city you are only going to be in for 3 months. Fast forward to today. We are back and I just want to cancel my membership. Something they advertise as easy(see image below), it is not. I went to the gym where I originally signed up and was told because the home gym was transferred to some random city we were working in they couldn't cancel we'd have to go to that gym to cancel. I asked transfer my membership back and cancel. Was told they were unable to do that, which I knew to be false as I had transferred while we were on the road with the travel nursing so I could work out. I finally asked for the manager's manager and he was able to transfer the membership. However, it takes a minimum of 24hrs for their computers to update with the transfer. I'll have to go back a separate day(20 minute drive each way) to do the cancellation. Additionally, even though I will be canceled before the next bill date, they are telling me that it's too late to stop the billing process at this point. So they are going to bill for another month. I asked how long it would take to get the refund since the membership is going to be cancelled before the effective date for that month. They said I would not be getting a refund. So they will be in effect stealing a months membership. Granted it's only about $28, but if they do that to every member that cancel's a membership, it would be millions of dollars nationally. Another sketchy policy is they force you to bill to a bank account and not a credit card. They do this so they can continue to steal money from your bank account even after you cancel the membership. With a credit card you can protest the charges and get your money back, with the bank account you are just out the money. UPDATE: I was impressed that corporate responded so quickly to my post. I contacted them through the email as requested shortly after they posted their comment. 24 hours later they did respond. However, this was only a stunt to look like they care to anyone reading the reviews. It is their policy to keep money billed after the cancellation of your membership. So just know now when you get a membership, that at somepoint you want to cancel you will be out an additional months membership cost. They also stated that it is policy to only allow 10 visits outside your "home" location so if you travel much it won't work for you. Travel nurses are one profession this would be true for, another is consulting. A lot of IT consultants trave M-Th to a client location, if you do that so you are gone more than 10 days a month you would not be able to use your membership. You can only transfer your membership once in a 3 month period. It is really sad they invest so much into making sure the facilty is clean, the staff is friendly, the equipment is in good condition, but invest nothing into treating customers fairly. They lure people in with false advertising "go to any of 2500+ locations" nothing stated about only 10 times per month. They state easy to cancel your membership, but it has not been easy and they definitely don't advertise they will take one last month dues from you before cancellation. I cannot in good concious recommend getting a membership with Planet Fitness until they either update their polices or advertise them so people are aware of what they are getting into. UPDATE 2: They responded again via email and are looking into it further. I will update again with the resolution.

Very clean facility. The staff members are kind and always willing to help with any questions or…read moreconcerns! I love to sweat out the toxins and the saunas leave your skin feeling very healthy!

Poorly random business practice. Charged my card without consent 9 months after my other card…read morewasn't working. Charged me $740 out of no where.

The new ownership has taken over, bringing with it an incompetent and hostile management team--a…read moreclear reflection of the owners themselves. In particular, Gary Vanross stands out. He would do well to lay off the special supplements; perhaps then he could better regulate his emotions. He attempted to physically intimidate me by getting in my face. He spends more time sitting around and goofing off than doing his job. Instead of communicating professionally, he resorts to intimidation. Unfortunately, his behavior reinforces harmful stereotypes, such as the "angry Black male" trope, which is both disappointing and damaging. Maintenance is also slow to respond to repair requests, and there have been reports of ringworm, which raises serious hygiene concerns. After I signed the paperwork to cancel my gym membership, the gym continued to make unauthorized charges to my card. This appears to be a pattern, as other former clients have reported similar experiences. It seems to be a method of retaliation--an incredibly predatory move by the ownership. There are plenty of other gyms in the area worth considering.

I really enjoy this place. It's clean and not claustrophobic inside like some gyms. Staff is…read morefriendly and restrooms are always clean. The karate lessons are also great. I've been going for three months now and feel welcomed and it's also good that the instructor is a professional with his karate and his curtesy. Highly recommend.

I'm so thankful for CrossFit Cerberus! The coaches are incredible--encouraging, knowledgeable, and…read moretruly invested in helping us improve. The community here feels like a mini family, and I'm grateful for everyone I've had the chance to work out beside. We support and motivate each other every step of the way. I couldn't ask for a better place to train!"

Best gym ever. I have been a member for 5 years. Went from never playing a sport to lifting over my…read morebody weight.

About a month ago, my neck and shoulders hurt so bad that I decided to break down and get a…read moremassage. I'm in my mid-70s and this was the first in about 20 years! The question was where to go. I've learned that reviews can tell you a lot. There are the bad and mixed ones--avoid. The good ones--maybe. And then there are the ones where the customers are practically gushing over their experience with a company/employees. When I read New Day's reviews on some other sites, that's what I saw and therefore who I chose. They were so right!! So far, I have had two deep tissue massages from Ashley. Oh my!! She is wonderful. I have spent hours each day for years at the computer and my shoulders feel bunched up around my neck. After the first massage, I noticed that my neck looked longer. Just that one massage loosened those muscles enough that my shoulders dropped back down where they belong. I'm now trying to re-program myself not to scrunch them up--a bad habit I developed. She is really good at finding spots that are in need. Some that hurt the most, I didn't even know had a problem. The most amazing thing of all (again first time seeing Ashley) is that toward the end of my first massage, she asked me a funny question: whether I had any problems swallowing. I hadn't mentioned this to her because I never dreamed it had anything to do with muscles but I've been having a serious problem over several months--even a miniature pill or a bit of banana (!) was getting stuck in my throat. Apparently, this actually can be caused by muscles. She spent a little time lightly massaging those muscles and was able to release them enough that I had close to normal swallowing function for almost a week afterward. Like a miracle. Great team from Jill at the front desk to Ashley and I have a visit with Shawna coming up as well. I'll update this review after I see her. I highly, highly recommend New Day Massage.

OMG!!!!!! April Andrew's at New Day Massage in Blue Springs…read moreMO. Is the absolute best!!! I'm a massage conassoire, and when I say she takes your pains and aches away. She has you feeling like a new person. And I assure you will not want to leave. And wish the massage was longer. Thanks again, April ​