Our hot water boiler combo stopped working on Monday night. I called Fresolo, even though it was…read moreafter hours, thinking I'd leave a message, but I was able to speak to an actual person!!! The woman asked if our situation was an emergency, which I appreciated, but since it was mild weather, there was no emergency. However, it was urgent. She then said I'd be contacted the next morning, and I got a call bright and early, and Rodney showed up shortly after that. He saved the day for us! And besides being skilled, he was a pleasure to do business with, and that is an important part of customer service. So, all around, thank you, Fresolo, and thank you, Rodney!

We're brand new to the NorthEast from Texas and R. Fresolo and their tech Andrew, worked us in…read morealmost same day for a boiler check. The gas boiler was perfect but the water circuit to our hydronic heaters was shot! A suggestion for a fix was made and it worked! Couldn't be happier with work and explanations.

The Belli team responded to my inquiry within the day, arrived when they said they would, replaced…read moremy leaking pipes in a difficult to access location, doing what I take to be an excellent non-compromised job, and asked for only reasonable compensation. No ghosting, no gouging, just honesty and competency.

We've had Belli out a few times over the years, and I can't say I understand all the positive…read morereviews. At the first visit we were told by an employee that we would have to replace our garbage disposal, which turned out not to be correct. At our second call, the issue was not resolved (by Chris himself), and he had to send an employee out again the next day. Would not have been a big deal but on our third try with Belli, they refused to go out and get the needed part. That's standard for a plumber. But suddenly they had a new policy that they would not make any purchases because supposedly another client was unhappy with a prior purchase. They refused to listen when I told them I didn't care what they purchased, and Chris never bothered to respond to my email. Needless to say, we immediately hired another plumber who came right out (after purchasing the part) and did a great job, and this was our last attempt to work with Belli.

Very timely and professional. Modified plans as needed, made adjustments, and was very courteousread more

Thanks for helping address my broken irrigation with your crew. Appreciate your season closing…read moreservice too.

I recently had Todd owner of Schuster plumbing and his long time plumber Gary; do an emergency…read moreresponse; on a major drain leaking into my cellar and they were great; a quick resolution and repair. Thanks, Todd.

These guys are the best. Todd and Gary are extremely prompt and helpful. I can't believe how…read morequickly they were able to come out for our most recent emergency. They are so reliable, easy to work with, and expert at what they do. We are so incredibly grateful for their help at very reasonable prices, especially for such speedy service!

Chris from Tandem really saved the day. We had a drain in our basement backing up & flooding…read more Tandem was recommended by the first plumber that came out and wasn't able to fix the issue. He came out the day after we called, discovered the issue, then hooked us up with someone that could cut through the roots in our pipes the next business day. To top it all off, he called the next day to make sure the company he connected us with was able to solve our flooding issue. Incredibly impressed and grateful.

I called Tandem to replace a water pipe from the street to my home as the city does not provide…read morethis service. They were able to come within days of my call and were right on time, friendly, professional and fast! The entire job was completed in just 5 hours and the cost was exactly what the estimate said it would be.

Very Responsive & Professional. Quick diagnosis & repair. Highly Recommended!…read more Had a circulating pump on our domestic hot water fail on a Sunday, Dave had one on his truck and was quick to fix. He also double checked the system and found a few items that required little to no parts but got the system to perform better!

We woke up to no hot water, water on the floor around our 8-year-old water heater, and not a clue…read morewho to reach out to for help. I got on Yelp and found Dave, who moved things around to come out later that day to replace our water heater, since I wanted to go tankless if we had to do any work on the heater. Dave also quoted me a great price! Even though it required him to stay late, he got the work done, did a great job, and was just an all-around nice guy. The pictures speak for themselves - beautiful, clean work with modern piping, professional mounting. Dave even went over all of the joints of the gas lines to put me at ease, since I'm always overly cautious about it. He just wanted to make sure I felt happy and safe. Great work! We have hot water after ~12 hours of noticing it was broken. That's an amazing turnaround and really just showed the work ethic and skill at Dave. While I hope I don't have to call him again soon for any problems - I do know exactly who to call when I'm in need!

I hired Vinny based on a previous Yelp review from Bobby W. At first, he seemed professional,…read moreclean, and well-presented, so I trusted him with the job. Unfortunately, the experience turned into a nightmare. A lot of the work appeared to be done by people who did not seem licensed, while Vinny himself was not hands-on and did not appear to personally check the details. There were serious quality problems, including leaking pipes. His crew also repeatedly left the job site messy. The biggest issue is that he took 50% payment, but the work did not pass rough inspection. He then walked away and left me in limbo with unfinished work and the burden of finding someone else to fix it. Based on my experience, I do not believe he has credibility, and I would strongly caution anyone before hiring him.

I called on a Sunday because of a leaking kitchen faucet. Vinny gave me an acceptable estimate for…read morethe repair and scheduled a plumber to be at my house at 8:00 Monday morning. Vinny's assistant was on time and not only replaced my faucet, but was able to resolve several other small plumbing issues within a 5 hour timeframe- there was no need to schedule another visit. I can't say enough about the assistant's knowledge, efficiency, courtesy, and cleanliness of the work area after he finished. He explained the problem's to me in layman's terms and what materials were needed to fix the problems. After a short trip to the supply store, he returned and completed the projects. I give an A+ rating, extremely satisfied, and will not hesitate to call Vinny for future plumbing needs. JLR- Westminster, Ma

Arrived on time and was courteous. Diagnosed and fixed a bathtub leak in under 20 mins. Will hire…read moreagain.

Called KW on Tues Jan 14th around 8am asking for drain service. Ken sr. arrived around 10am and…read morelooked at job. He said should be able to do Friday and that he would communicate to his son to send me a quote and get scheduled. Wednesday there was no contact, so I left a message late in the day asking for an update. Thursday morning, I called and got Ken jr. I asked for an update. He said what is this about? I told him and he said I will call my dad and get back to you. Thursday, Friday, Sat and Sunday go by with no contact. As I write this review it is Thursday Jan 23rd and I have heard nothing from either one of them. Needless to say, I got somebody else. I am baffled how they blew me off and wasted my time. Jan 23rd update: I just got a message from KW Plumbing after leaving a complaint on their website message form: Here is their response to my complaint of no contact. First lol, best of luck Second I'm a good plumber, I run this from my phone in my pocket... I'm a shitty secretary. I'm sorry