Had an issue with my HVAC. They were very responsive and were able to squeeze me in that week. They…read morewere very professional and communicated very well. Would use again!

Ferguson Plumbing and Heating has become my go-to whenever something goes sideways at home. From…read morethe first conversation to the moment the work was wrapped up, everything felt smooth, professional, and genuinely reliable. What impressed me most was the way they handled the whole process. They didn't just show up and start working -- they took the time to listen to what was going on, asked smart questions, and explained the real options. That level of clarity made it easy to decide what needed to be done without feeling overwhelmed or upsold. The technician arrived right on time and came prepared, which already set a positive tone. The repair itself was done efficiently, but not rushed. You could tell they weren't just patching the problem -- they were addressing it in a way that feels built to last. Every step was explained clearly, so I always knew exactly what was happening and why. What really stood out was how respectful and clean they were while working. They treated my home with care, cleaned up afterward, and checked to make sure I was satisfied before leaving. It's those little touches -- follow-up questions, checking on details, making sure everything was working perfectly -- that made the whole experience feel thoughtful rather than transactional. If you're looking for plumbing and heating service that's dependable, knowledgeable, and genuinely focused on doing the right thing, Ferguson Plumbing and Heating delivers. I'll definitely call them again when needed -- it's five-star service done with skill and integrity.

Our family has been using Croteau for decades for both plumbing and heating. Great communication…read moreand service. They've also managed to keep our 50-plus-year-old furnace running great!

Just awful. And I have photos to show it. To be fair, the first time I used them I would give…read morethem 3 stars. For that, I had them put in a mixing valve and plumb in a shower wand for a tub. That job looked good except that the plumber had the fixtures way too far out (I asked for an inch to account for cement board and tile thickness. Was probably out almost 2 inches). I had to cut into the back of the wall to adjust the depth. But that plumber did okay as far as the piping was concerned (except I'm not a big fan of pro press couplings). The second time I needed my bathroom sink fixtures moved over about a foot and a mixing valve and shower wand put into a shower (everything was opened up). If I could give zero stars for this work, I would. The shower plumbing was a mess. Cut a hole in a 2x4 so big that the support was no longer any good (fortunately not a load bearing wall). Then the two pipes that went through he crossed over one another. (Would have been better to drill two smaller holes and fit pipe accordingly). Despite me indicating where I wanted the shower wand fixture, he put it up higher than the actual shower head!! I ended up having to move the shower wand myself (I used a shark-bite coupling for the first time rather than soldering it.) The bathroom sink work was even worse. Instead of extending the pipe the foot and using a single, 90degree coupling, he used five press-fit couplings and created a staircase like exit. Huh? Even worse, he put the valve connections about 1/2" from the studs. I asked him how was this going to work when I put sheetrock up...the outlets were in the same plane as the sheetrock! So he had to extend them out a bit (and I paid for that extra time to correct his mistake). I can do plumbing but wanted to be legal in Massachusetts by hiring a licensed plumber. I can also do better (I can solder but these guys all use pro-press fittings). I sincerely think that whoever they sent out was not a plumber. He must just be a warm body working under a licensed plumber's credentials. But the licensee did not inspect the work. The only good thing is that they charge by the hour (not cheap but still...). I estimated the work at about 3-4 hours and that's how long they took. Other plumbers I called just quoted the "work" and were about twice the money (around $2500). For 3-4 hours of work?? Makes me think about doing my own plumbing in the future.

Brain is awesome! Very professional and thorough. He's always been out go-to guy for all our…read moreplumbing needs.

Brandon helped me replace my toilet, he did nice and clean job with less expensive see. I like his…read morework, nice guy!

Owner is rude had a terrible experience working with him. He is arrogant and full of himself and…read moretreated us terribly. Work quality was terrible had to hire another company to fix the issue after they worked on it.

These guys replaced my hot water heater. Very efficient and professional service. Great…read morecommunication. They came when they said they would and left the work area looking clean. I would definitely recommend them.

I really appreciate Cleghorn Plumbing & Heating for being such a great company and my go to for…read moreemergencies and concerns. I highly recommend them! Ever since owning my home, Cleghorn Plumbing and Heating are my first choice when I have an issue in my home. They are extremely nice and efficient. You are in good hands when Valerie answers your call. She's very understanding and patient. Eric has serviced our plumbing a few times. He's great and does the job quickly, efficiently and expresses any concerns for the future. Carl and Cody just serviced our heating. I called and they came over within 30 minutes. They discovered a gas leak solved it immediately and saving our lives! I totally appreciate their service.

We use this company exclusively for our plumbing needs. When we purchased our 100 plus year old…read morehome in 1999, it had some plumbing challenges. Franny and his company were recommended to us. We have been grateful for their fast, efficient and effective ever since. I really don't ever want to be forced to call another plumber. This is not Cleghorn Oil!

Royal Flush goes above and beyond. Their communication and loyalty to their customers is refreshing…read morecompared to other local businesses'. They've been there to help my grandmother on the spot with her water when her husband passed away and they've helped me with my first home anytime we've run into a plumbing problems. The value of the company goes far beyond plumbing! There is no one I trust more to call!

We got home from a brief business trip and.... no heat in our home. Yikes!…read moreRoyal Flush managed to squeeze us into their full schedule and made it up our hill on the same day, and then got the heat going. A very good thing for us in the January cold. Many thanks, guys!!

Rodger and his crew were the easiest plumbers I have ever dealt with, they met with me on my…read moresceduale, I told them what I wanted and just like that they gave me a professional contract and it was less then I had been quoted, they did the job cleaned up well and I have had no problems with any of the work that they did, plus they were really friendly keep up the great work. Will definitely hire again! In my phone in contacts!

We own a business in Sterling and knew no one out there until we found Roger at RRC…read more What a life saver. Fixed a huge pipe leak problem for thousands less than a major contractor out there. What a headache you saved us, roger. Thx again. See u next trip out.

Golden Mechanical provided Excellent service. They Answered my call, showed up, assessed the…read moresituation and problems I was having with my Furnace and AC. No longer than 2 days later my the issues were resolved.

I called Golden Mechanical Thursday; Jack was here Friday. He warned me that if there were major…read moreparts needed for this old dryer I was likely better off buying a new one. I let him to go ahead and work on it. He had it repaired within 40 minutes. The charge was very reasonable. I recently had a washer repaired by a different company... also just labor, no parts, and done in about 40 minutes. However, I was charged three times as much! I am very happy to have found Golden Mechanical.