Absolutely hands down a 5 star service !!…read more We are from out of town and had our daughter's graduation nearby. The family we were planning everything with let us know at the last week they did not have any chairs / tables so we called Elegance - had everything booked the same day and the day before graduation they had tents, tables, chairs; tablecloths and a cooler all set up so we could decorate for the graduation party! They take care of set up and tear down so you can enjoy your day! They made the grad party easy and honestly it's much nicer having matching tables, chairs and tents than some ratty supplies you have hanging around your house! recommend!

/5 - DO NOT TRUST THIS BUSINESS! They will ruin your event!I am writing this to warn anyone…read moreplanning a special event to stay far away from this place. They completely compromised our event today through broken promises, gross negligence, and a complete refusal to take accountability for their mistakes. The Night Before (False Reassurance):We called the night before our event to secure a specific throne chair. Because we live out of town, we explicitly offered our credit card over the phone to make a deposit and lock it in. An employee named KK refused the payment, confidently assuring us that a remote deposit wasn't necessary and that it was perfectly fine to pay upon arrival today. They even issued us an invoice, leaving us under the impression that our rental was 100% safe. The Morning of the Event (The Betrayal):Today, a family member called to confirm the final pickup details, only to be met with a total shock. They told us, "We don't have that throne anymore; we sent it out on delivery to another party." They quietly re-rented our item behind our backs without a single phone call, text, or warning, completely shattering our event plans. The Runaround (An Hour of Ghosting):Panic set in, and we scrambled to call them back to figure out how this was possible. Suddenly, they stopped picking up. It took an entire hour of continuous dialing just to get someone back on the line. When we finally reconnected with KK, she was completely cold, indifferent, and entirely unapologetic that her false promises had just ruined our event setup. Management (Zero Solutions):KK passed the phone to her manager, Victor, who immediately met our frustration with a defensive, "oh well, it's not our fault" attitude. We were completely desperate and willing to do anything to get the throne we needed, but they gave us absolutely zero solutions or alternatives. While Victor eventually backed down and realized how badly his team botched our reservation, they just shrugged and left us completely empty-handed on the day of our event. They blocked us from securing the item with a deposit, promised it would be held, gave it away behind our backs, and then treated us like an inconvenience. This company lacks basic professionalism, integrity, and empathy. Save yourself the nightmare and take your business elsewhere.

Excellent customer service. Good communication and timely service. I will use them again.read more

I had a really great experience working with Tambriz Party Rentals for my daughter's first…read morebirthday. I asked for a 13x13 pink soft play area and they were able to send of a contract, confirm availability, and set-up/break-down the play area. It was such a hit for our group of friends because we have a lot of kids that are 1-5 years old. The guys showed up and put together the space really quickly. I didn't realize there was a giant beam in the middle of the space where I wanted the play area and the crew was able to work around it, which I really appreciated their flexibility. We did have a bit of a hiccup with the breakdown of the event because the crew confirmed with the wrong person when they were supposed to come down to take it all down, so they ended up showing up an hour late. Thankfully there wasn't an event after ours so it was all good. Overall really good experience and it was the best value in terms of set-up that I found in the area, so would definitely consider them for a soft play set-up again!

Susan runs a tight ship - it was a 5/5 star experience working with her and her team. She has a…read morewonderful assortment of rentals, very responsive, very transparent & a great thought partner for the event we threw at our house. Her team was very careful when setting up / taking down everything as well and great communicators. Definitely would work with her again!

Rented tables, chairs, linens, china (dinner and dessert plates, cups, saucers, etc.) for…read moreThanksgiving and everything went smoothly. Delivery and pickup was quick and easy. Susan the owner was awesome at helping me figure out what I needed and the invoicing process via email was easy - and she was patient with the changes I had. I would definitely rent again for another occasion!

No thank you. Customer service was polite at first but once they realize it was "just" a small…read moreorder they were charging a $100 delivery fee. Customer service really should take care of small orders as well.

Sadly are best friend passed away a few days ago. They were…read more planning a party and need to rent chairs and tables from this company. My wife was trying to help out and wanted to verify the order. She spoke with Andy and he was very helpful and kind. We gave a relatives number. My wife got a call from a Michele who was very nasty. She said she knew Donna and she needs a signed invoice and that we are running a business. She was very nasty on the phone. Very terrible to deal with.

Lindsey and her staff were great! Seamless experience from…read moretop to bottom! Delivered all promises promptly and efficiently.

We couldn't speak more highly of Lindsey and her team at Trunks & Tales! She helped with our son's…read more1st birthday where we had over 100 people. Her ideas were so fun, her communication was clear and consistent, and her calm demeanor throughout the planning process and execution of the party made the day run so smoothly. Her team was top notch too! Many of our guests commented on how all the little details were so thoughtful and how attentive her team was throughout the party. We undoubtedly will be hiring her again for future parties!!

I don't like leaving nasty reviews and didn't plan on it, but now I'm feeling absolutely cheated…read moreand I'd hate for someone else to spend thousands with this company. There were a few red flags from the beginning, but we were already kinda locked in with the deposit. I had asked for a floral quote and had a whole intro meeting with Victoria. It took months to respond and she was asking questions we had already answered months prior when we met her. Had to send my mood boards over AGAIN. Seemed unorganized, but we brushed it off because she was very sweet. The day off, my florals did NOT match the inspo at all. They charged 40 bucks per vase, which had one stem of cheap flowers (I'm talking calendula and some filler/foliage for example.) our bouquets were also WILTED the moment they were handed to us. Our tables also just overall looked tacky. I had offered to print all my signage on card stock and Victoria said she had it covered. She ended up printing our menus on regular paper, with no design whatsoever, after assuring us "they're so cute and I can't wait for you to see them!" but never sent them to me to preview lol I also made table number signage that she said she'd print on card stock. These were poorly printed and shrunk down and she didn't use our card holders. She said they didn't work....which of course they wouldn't if you used regular paper. I specifically noted they were meant to hold thick card signage. The food was amazing at our trial and tasted horrible the night of. We got candied brussels that were supposed to be sweet and crisped, and what they served was just steamed, hard, and flavorless. Some appetizers used different ingredients. We were told we had table side service and ppl would help pour wine, but no one helped guests, even when they asked. Our venue even had us confirm that Evntwrks would do table side pouring, and now Victoria is claiming they're not allowed to touch alcohol, despite telling me she had it covered. I was able to brush it all off the day of and had a great time, but the cherry on top for me was when I came to pick up my decor and Victoria claimed my guests took everything. I found that hard to believe, as I didn't even see all the decor I provided on the tables. They were bare. She insisted that they took all centerpieces, and when I asked her to pls check their warehouse again, she found multiple of my boxes. I also took inventory of all my things, and she is now claiming I shorted her on decor so they had to use their own. Once again, I've caught them gas lighting me, trying to act like they did me a favor, when she's in fact lying. I gave close to 50 vases prior to the wedding, and she's now saying I gave 31. After finding my boxes, I counted 28 vases. This doesn't even add up if she's claiming "all my guests took vases home" but now its only three vases taken if I supposedly only gave her 31? Doesn't add up. She also gave me boxes back that were empty. I was furious and asked her where the items went that they didn't even use (such as table card holders I provided). She ended up finding them, but it just goes to show how unorganized they are and the lack of care towards other's belongings. She also claimed my flowers were wilted because we took photos hours before the wedding, which is FALSE. I took photos with my husband only thirty minutes before guests started to arrive. No bridesmaids even had their flowers till right before they walked up. I planned on doing stuff with my floral after and sadly cannot. I was also sent a bill to buy them brand new table linens. She claimed guests lit candles after she had told them not to, and they spilled everywhere, damaging their linens. While waiting for guests to arrive I noticed the tips of my candles were black on some tables, and I had never lit them before. Maybe workers lit them prior and realized they shouldn't so they blew them out? I did admit to seeing some guests light them, maybe two tables, but they put them out immediately when Victoria asked. there was not enough time to even accumulate wax to drip. I also dont understand why they don't have funds or insurance to cover things like this? I'd also be more understanding if pictures were provided for proof. Most vendors have a deposit in case of damages. They did offer to waive the fee after I expressed how terrible everything I was. However, this doesn't even cover all the other services that weren't delivered. Upon reviewing our contract, I've also noticed they taxed service charges/gratuity. Still waiting on a response from them in regards to this.. It's one thing to not have everything turn out as planned, but now I'm catching them in lies, which makes it 10x worst for me.

This company was hired to do food and alcohol for a wedding. The food staff was good which was why…read moreI am rating 2 stars; however the wedding planner did not plan accordingly for the amount of food and alcohol needed. We ran out of alcohol midway through the cocktail hour which is before the reception. I had to DoorDash alcohol to the wedding to make sure we had enough alcohol for the reception. We also ran out of food so some of the wedding guests only ate salad and bread. The quality of food was good; however they did not plan right for food and beverage. If you use this vendor, make sure they order enough food and alcohol for your event because the planner did not plan right and communicate well to external vendors for the the wedding.

I booked Rachel for a recent corporate event, and she was a fantastic addition. She treated our…read morecolleagues to delicious popcorn and cotton candy, which were a big hit. Rachel arrived on time, had an impressive setup, and maintained a warm, friendly demeanor throughout the event. Guests thoroughly enjoyed the treats, and her thoughtful touch of providing bags for attendees to take goodies home to their kids was especially appreciated. I would absolutely consider working with Rachel again for future events. Thank you, Rachel!

If I could give more stars I would. I had been tasked for an event we were having at work to find a…read morepopcorn machine. Naturally I hopped on here. There were a few places that responded to my request. Rachel from Sparkle was the most responsive to all my questions. We started corresponding on Wednesday and my event was the following Monday. By Friday we were ready to go. 2 popcorn machines and enough supplies (kernals and bags) for 200 people. She delivered the machines by 8:30AM when my contract didn't have a start time until 9AM. She knew I was concerned I wouldn't know how to run a popcorn machine. I am always a concerned when I am using other people's money makers..lol...I don't want to mess it up. Anyhow, she was thorough in her directions. Even left me a printed instructions sheet to refer to. The popcorn was the highlight of the training. Impressing 200+ attorney's is quite a feat by the way, and the popcorn did it..lol! Thank you Sparkle for your professionalism, your promptness and your patience. There was a little back and forth there for a minute but Rachel never made me feel like I was a bother. She always responded to me in a timely manner and made everything go seamlessly. I will make sure to recommend and use Sparkle again for future parties.

Thank you KelSweet for doing an amazing job on the backdrop for my bday! The team is really easy to…read morework with, accommodating and went above and beyond to make this backdrop special!

I had the privilege of working with Raquel on my baby shower and it was an absolute dream of an…read moreexperience. She designed the most beautiful backdrop and table scape and seeing them on the day of my baby shower was beyond a dream come true! I wanted to be immersed in the world she brought to life and didn't want the celebration to end! She is creative, kind, collaborative, calm and I can't wait to work with her again. Don't hesitate to work with her and her incredible team, 10 out 10 highly recommend, absolutely no notes!

I am hosting a party for 50 on Sunday. Today is Friday, I had everything lined up for another Party…read moreCompany to set up a tent in our backyard. Unfortunately, they canceled at the last hr and left me hanging. I called Grande Affair and they immediately came to the rescue. Within 3 hrs they came out and set up a tent for us! This was truly a huge relief! I couldn't have had a party without them! I truly appreciate the support I received and will definitely come back and continue using A Grande Affair services. This a company who prioritizes the customer service, satisfaction and needs. Please don't hesitate in booking w A Grande Affair! I highly recommend. Thank you! Thank you!

I had a top-notch experience with Grande Affair including the planning process, the delivery, the…read morecommunications, and contact with the owner, Jerry. When I stopped by the retail location, Jerry helped me through every decision, from choosing between slightly different shades of red napkins to showing me how to fold them like roses! Even though my order was small relative to their larger parties, he still gave me time, graciously let me change my order multiple times, and followed through with great products delivered on time. I have used Grande Affair several times over the last 20 years and plan to continue using them for the next 20!

Always so great ! Rented a tent in the past they came set it up and left . Rented chairs :tables…read morethis time and they dropped them off the night before and picked them up the day after the party ! Truly recommend them

Amazing. Used them again for my daughter's bday again and this time got a tent table chairs and a…read moreslide jump house. Everything was perfect. He dropped and set up and came back when I texted him to pick the stuff up. Keep it up Saul !!!