We rented the Princess bounce house and slide for a 3-year-old birthday party, and it was a HUGE hit with the kids. The party was at a local park in Alameda, and Jump Jump & Away was one of the park's preferred vendors since they have insurance paperwork on file. After checking their website, and Yelp of course, we felt comfortable renting from them. The entire process was seamless. The instructions were very clear. For parks, you must also rent a generator. There was also a travel fee of $80 to Alameda (but this may differ based on location). They texted me the day before to confirm their arrival time. You must be there when they arrive so you can sign the contract. They arrived right on time, and the entire setup took about 15 minutes. You must also wait for them to arrive for pick up since you don't want to leave the bounce house unattended. They were prompt with pick up as well. The bounce house was the hit of the party. We got the 13x13 and it was plenty big for at least 8-10 kids in there. It was sturdy and in good condition. Rules are no shoes or food in the bounce house. Overall, a well-run, efficient, and reliable company. Would rent from them again. read more

Jump Jump & Away - Princess bounce house + slide 13x13 - Party Supplies Near Me

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Who is the lady who accused my granddaughter of not having a wristband right after she sold it to my daughter? That was rude and uncalled for. Very disappointing. I used to use you guys for all the kids parties. read more

Set up was quick and on time. Booking was easy online and I spoke to Salina on the phone. She made everything super easy. I told her details of my event and she made recommendations to fit my needs. Update: I have now used this company on multiple occasions and every time its been smooth. I highly recommend! read more

I've rented from Salina several times and have recommended her to several of my friends in the area. She's not only a lovely person, but also runs a wonderful business. Great communication, wonderful products I love the variety of bounce house that she has as well as the extras like chairs, tables, cotton, candy, machines, etc., etc.. my number one choice whenever I need party supplies. read more

Absolutely everything was so easy and smooth. Salina was very personable and easy to work with over the phone. Booking was easy. Confirmation the day before the event was appreciated. Setup and takedown was so fast and efficient. Dare I call them the ninjas of bounce houses. Would definitely recommend and book again in the future. read more

Jump Jump & Away - Playground 8-1 - Party Supplies Near Me

SCAMMER Jump Jump & AWAY Today at the Vallejo 4th of July festival, they charged $15 for all day jump, which is great. No complaints about that. I paid for 2 children $30. No problem. No more than 10 min after signing a waiver and paying, they began to deflate the jumpers, stating that it was too windy. The issue is that yall knew it was windy 10 min ago when the mom in front of me paid you $60 for her children to jump all day. You knew it was windy when I paid you $30 for all day jump. The weather hadn't changed in 10 min. You took people's money and then closed, refusing to offer a refund. You only offered HALF of what we paid once I told you I would post on social media. You laughed about it to our faces and then "struggled" to find a dollar to make up for $15 which was half of what I paid. You played the victim, never apogized but you laughed. You looked a mother of 4 in her face and told her that you dont control the wind and that you would only give her $30. You lied. You scammed people who you thought didn't have voices and were not important enough to respect. You asked me if I was threatening you about posting on social media. I looked you in your eyes and said no I promise you I will. So here we are. There were children crying because you took fun from them and there were parents who were out of money because you also took from them. read more

Jump Jump & Away - The sign says unlimited jumping into closing today - Party Supplies Near Me

I will never ever use another party rental company!! Salina and her team are amazing! Her pricing and communication are great and Salina has always gone above and beyond every single time I've used her company. Salina THANK you for being you and running such a smooth operation!! read more

Wow, I am so impressed by this company! I rented the 16 ft water slide for my bachlorette party. They delivered it hours early and set it up fully, so technically, I could have used it the entire time (the party didn't start for like 4 hours) The set up and take down crews were so pleasant, nice and respectful to myself, my home and my guests. The price to rent the slide was VERY reasonable after shopping around. Overall, I recommend this business over any other that I researched. I had a very positive experience and would 1000% rent from them again (I am trying to convince my husband we need another party with the slide). read more

Jump Jump & Away - This is the only pic I took of the slide without people, sorry it is sideways. The slide was so much fun! - Party Supplies Near Me

Always on time. Always clean! I have nothing but awesome things to say about Jump Jump Away!! I've rented lots of jump house and have never had any problems ever. Salina saved my a%% last October the night before my son's birthday party and I realized I forgot to order the jumpy. I sent a message that night (later than I'd like to admit lol) and she was able to get a jumpy to us the next day!! I'll never use another company!! read more

Best Jump houses around. Love when she sets up for Farmer's Market. You always get a lot of jump for your money (4 year old is tired out and asleep by the time we drive off). Always clean and mindful of safety with the weather. Plan on using her for a party in the future! read more

I've rented from Jump Jump & Away for several events over the last few years. From table and chair rentals, to inflatables, Salina has it all. Their employees have always been professional and on time with drop off and pick up. They're my go to for family events! read more

We have used this companies jumpies for all our kids parties since 2020. We have so much fun having these at our parties. They are always clean, cute, on time and friendly service. I recommend to everyone in the bay area! read more

We have worked with Jump Jump & Away twice and both experiences were amazing! They are professional, responsive, and always on time. They're also so friendly and fun to work with. They work so hard to make all their deliveries on time (or early if needed!). read more

Great and friendly customer service! The attendants were quick and on time. The company kept in contact with me prior to arrrival and any changes I needed to make were accomodated. Would definitely recommend and would use again! read more

Jump Jump & Away is awesome- They're friendly, accommodating and helpful. With much stress, we had to cancel our daughters birthday party due to weather. JJ&A was so understanding and compassionate. It's pretty easy to identify when someone takes pride in their business and services, and that's Jump Jump & Away. We already know the quality and service is great via word of mouth. But when a company makes the customer their top priority, it's easy to want to support them. We will definitely be back and I hope you check them out too! read more

Highly recommend. I am a repeat customer, (I usually order a jumper and some tables for my kids bday parties) They are very organized, responsive and prepared. They get to your spot on time or earlier than the party start time. They even do day before delivery if you agree to it. They rent out everything from jumpers to tables. They let you know when they are on their way for drop off and pick up. Would recommend this business over others I have I ordered from. read more

Great experience. Drop off and pick up was on time and on point. Would recommend and use again.

I will be telling everyone they have got to use this place! Very professional and kind and my child had the best time ever. We rented a bounce house for 3 days for summer break and they were so awesome working with us on the timing etc. My child was on that thing nonstop! They have a great selection, are very communicative and the bounce house was great and clean. Thank you!! read more

When I placed my order, I didn't receive an email confirmation. I called Salina and she emailed me my confirmation right away. I had spelled my own email address wrong! My bad lol.. A few weeks later, I had to add a few things to my order and I received a quick response and confirmation email. After asking for permission, they asked if they could deliver the day before and of course I said yes. They picked up when the party was over and it was the best and easiest experience. Highly recommend! read more

Salina is amazing, super chill and very accommodating. I contacted her the morning of my sons birthday party and she was there 2 hours later to set up the jumpy house all by herself! What a rockstar! Her biggest concern was how much fun the kids would have, it's very clear that she does this to put smiles on everyone's faces. Thank you Salina!! read more

Superb customer service and responsiveness! Not only was the website awesome to peruse and view the different items available, cost and dates/times available, but it was so nice to see the various options at your own leisure. Will definitely be renting from them again! read more

Reservation was easy, you reserve everything online. PRICE was fair. Salina delivered a day early so my kids had an extra time to play prior to party. I highly recommend renting from her. Quick, competitive price and she was reachable over text. Thanks again Salina! Our party was for my daughter's bday! 4/2/22... read more

Best Rental Company I've ever dealt with and the only one I will go back to over and over. Salina always goes above and beyond for us no matter what our occasion. I've ordered everything from chairs, tables, bounce houses, snow cone machine, cotton candy machine and popcorn machine! Everything gets delivered in prestige condition and we are never disappointed! I recommend Jump Jump & Away to anyone that wants to have a good time! read more

What an easy company for work with for an event. We, Estey Real Estate, had a training class at our office. We needed 10- 6' tables and 20 chairs. They were delivered on time and efficiently. Set up was easy. At the end of the event, they arrived on time to remove tables and chairs!! On time. So easy, so nice. I will definitely use them again. read more

Jump Jump & Away - Party Supplies Near Me

Reserved the jumper rental online (yessss for Online reservations!). The website has all their rentals with prices and availability dates so it's quick, easy, and convenient. Received an email closer to the day of the party, and a text a day before giving me a time. They actually came a couple hours early as I told them I'd be home earlier and they could stop by if they had the time. Even better for me! They were so prompt. read more

Just rented a jumper yesterday and the kids had so much fun including my birthday girl. It fit perfectly in my backyard. Rented it from 4pm-8pm but was dropped off hours earlier so we had more time with it plus hassle free of having it installed the time of the party. Thank you so much for your amazing service! read more

Jump Jump & Away - Party Supplies Near Me

First time renting a jumper and will definitely be renting again. I initially booked with a different company but when they couldn't even provide a formal receipt for the reservation, I lost confidence that they would even show. Enter my fellow Yelpers who pointed me to Jump Jump Away. Salina was friendly, efficient, patient with my newbie questions and quick to provide insurance when requested. Delivery and breakdown were as scheduled, with timely communication via phone, email and text! So nice to not have to worry! The kids had a blast on the jumper and my son had a great birthday celebration. Thanks for the excellent service! read more

The Monster truck bounce house was an absolute success at my son's birthday party. Jump jump and Away will be my go to company for all of my party needs. Delivery was early and set up and take down was smooth. Thank you so much! read more

Jump Jump & Away - Party Supplies Near Me

For the past few years I have attended the Farmers Market and food truck events that Jump Jump & Away has serviced, as well as been at a few parties that had their jumpers. I have never seen an issue. The owner employs younger adults at what I expect is their first job, and I think that training them and teaching them professionalism is so commendable, especially in this age where it is so hard to get a job without experience. The employees are always kind and very flexible with the needs of everyone involved. If folks ask for a new pickup time, or have questions about what they need to order, Salina is always available to make sure the renter has all the things they need. If for whatever reason the renter didn't rent the right items, she does everything she can to ensure they still can have the rental -- sometimes that means moving the jumper a few feet, sometimes it's returning with a needed item they forgot to rent. At the farmer's market, the employees also have to manage all the children to ensure they don't climb on the jumper's structural elements, and they all seem to have a good report with both the children and their parents. To the person below who mentioned disheveled appearances - these young adults spend all weekend setting up and dismantling hundred pound jumpers in homes and parks with dirt and wind. It makes absolute sense to me that they might arrive a bit tired and dusty. I will absolutely continue to recommend them. read more

I needed to get a bounce house on short notice, within 3 days (I know, bad mommy). It was sooooo easy to order a jumper for their website, and they contact you the day prior to your event to confirm your order. The jumper was clean and they set it up quickly, no problems whatsoever. They were on time, picked it up late but that's to be expected usually. The kids had an absolute blast, jumping all day to their little heart's desire... my little one was sad to see it go. I will be using them exclusively from now on and am hoping to try out their sumo suits one day when my kids are old enough... or for my birthday. read more

The bouncer was delivered on time. It was fast and the owner was friendly. I highly recommend this company. We were even able to keep it an extra day over the weekend with no additional cost. read more

Awesome rental and awesome service. We had to move the date of our rental after we ordered and paid. They were more than accommodating in the reschedule. Bouncy house was super clean and the kids had a great time. Thank you so much! Will would definitely rent from them again and would highly recommend them. read more

Excellent service and support! They arrived early and delivered as soon as possible. Thank you Jump Jump & Away. Cheers, George read more

This is my go to every year! The service is awesome and everyone that works there is super down-to-earth! Also, the fact they give you the option to keep the jumper overnight is very convenient! read more

Very pleased with our rental and the reservation process. The website makes it easy to reserve what we need. We had researched multiple companies and ended up reserving a jumpy house from this company because they had something that matched our theme perfectly plus that particular jumpy house looked pretty magnificent from the photos. The online process went smoothly, and the email confirmation received was very clear. I also called the company twice with some questions, and my call was answered promptly. There was clear communication the days leading up to the reservation date. I received a message the day before the delivery and the morning of as promised. Salina was punctual and took the time to make sure the jumpy house was ready for our party. The bouncy house was picked up right when our party ended. We were really happy with the selection of jumpy houses, and the one we picked was the best one we had ever seen. The kids loved it. Everything went very well from booking to the end of the party. Would definitely use this company again in the future. read more

I love that you can book everything online! They were easy to book with, schedule, all the equipment was great. Delivery and drop off was smooth and a great time was had by all. Would definitely recommend. read more

Wonderful customer service! Very friendly and reasonably priced. Professional set up and timely with drop off and pick-up. Would definitely use again! read more

Rented 500 ball pit balls for a birthday party (couldn't have a jump house or bubble machine at our venue). Great pricing, selection of rentals on the website and excellent service. Would definitely rent from again. read more

We finally have enough space for a jumpy house in our backyard now that we live in the 'Burbs. We called Jump Jump and Away for a jumpy house for our daughters 6th birthday party. Salina was super professional on time and set up and tear down was done quickly. I will be calling her again for future jumpy houses. The prices are reasonable and the Jumpy house was clean and a huge hit! Thank you Salina!!!!! read more

We used this company last weekend for my son's 2nd birthday. My husband (Mr. Last Minute) did not look into ordering a jump house until we had a house full of kids running around. As promised, they arrived in one hour and set up the Thomas the Tank jump house. Also, the rental was for the entire evening until about 9 pm so the kids definitely got our money's worth! But overall, pricing was very reasonable and the service excellent. We would definitely use this company again in the future and appreciate them coming out on such short notice! read more