Excellent job! Quality work, good value, friendly service! Recommend…read more I had a pair of brand new, nice work pants hemmed here. The pants are unique texture/fabric with 25% wool. They did an excellent job on the hem. You would never even be able to tell they were altered. Length is perfect. I had a bad experience once (at a different place) which has made me nervous about hemming. They nailed it and were extra diligent on this piece. They were friendly and I was also really pleased with the price.

Language barriers cause more problems than it's worth. Gave them several chances, but overall…read morerating is "very frustrating " and definitely overpriced.

It was difficult for me to find a figure-flattering dress for my daughter's wedding, and when I…read moredid, it had only spaghetti straps, and a high slit over one leg. I found another dress on clearance that had a "cape" that would cover the 57 year old loose skin around my armpits/upper arms. Gabriela worked so hard to combine the 2 dresses to make something that worked perfectly for me! I also had my other daughter come in to have her bridesmaid dress hemmed. Great work and very detailed! I highly recommend!

Good quality with a fast turn around. I would work with them again for alterations…read more I definitely recommend them.

Good service. Had a last minute alteration and she made sure my dress is ready. She did a good job…read more Not sure about the cost. Have not had anything altered for a long while. It was a little pricey but not sure about the average price for dress alterations. Would highly recommend.

Great service. Nice lady. You enter through her garage (Don't ring the doorbell) and enter a tiny…read morelittle dressing area with a small office in the adjacent room. Fair pricing. Quick service. I got 7 simple alterations done in 2 weeks.

This is a true gem! This place is an authentic tailors…read moreatelier. Everyone is professional, friendly, and KNOWLEDGEABLE. Svetlana, is a master. She knows exactly what needs to be done. I brought in a pair of satin trousers, hoping to have them corrected. They readjusted the waist and made all the proper corrections to be the right fit. I will recommend this place to anyone searching for a good tailor!

I am sooo glad I came here. The back of this bridesmaid dress used to zip all the way up and looked…read moreterrible on me because my boobs would spill out the front. The wonderful ladies at Tailor's touch stopped the zipper at my mid-back and created a lace-up 1/2 corset back and I love it so much! 10/10 would recommend.

My absolute go-to for alterations. I first brought a wedding guest dress here to be hemmed and…read moretaken in at the waist, and it came out perfectly. Like, fit-like-it-was-made-for-me perfect. Since then, I bring all my jeans and pants here to be hemmed (I'm short), and it has genuinely changed my life. Having pants that actually fit instead of bunching, dragging, or needing heels just to function is elite. AJ Alterations is consistent, detail-oriented, and worth every penny. If you're on the fence -- don't be. Once you start wearing clothes that actually fit your body, there's no going back. Highly recommend.

My fiance took some clothes to be altered and ended up walking out. The woman at the front was…read moreincredibly rude, seemed irritated he was even there, and told him he should just throw the clothes away instead of fixing them. Isn't that exactly the opposite ethos of an alterations shop? We will not be back.

WARNING: If you value your wedding dress, avoid this place at all costs…read more What should have been one of the happiest experiences of my life -- finding and perfecting my wedding dress -- turned into an absolute nightmare. They had my gown for almost 3 months, charged me nearly $1,400, and in the end, so much was done wrong, sloppily, or not done at all. I walked away from my final pickup just two days before my wedding in tears, crying in my car, because my dream dress was ruined. From day one, I told them over and over that the left breast was missing a cup and liner. I was even charged $80 specifically for this fix. After reminding them at every appointment, I came to my "final" pickup -- and it STILL wasn't done. Only after I pointed it out yet again did they scramble for 20+ minutes to shove in a cup so it looked halfway even. I couldn't believe how careless they were with something so important. The worst heartbreak came when I saw what they had done to the design itself. There was a beautiful handmade detail flowing down the back of my corset -- one of my absolute favorite parts of the gown. Without permission, they cut it completely off. When I asked about it, they admitted they had chopped it in half and reattached it incorrectly, not even starting from the corset. They destroyed a piece of the dress that made it truly special. Other issues piled on: * Requests I made to stitch down lifted pieces of the corset were ignored over and over. At my final pickup, it was STILL undone, and they had to fix it while I sat there waiting. * They "fixed" my zipper because something was off with it, leaving me terrified it would break on my wedding day. * A tailor admitted they had only worked on it the day before -- proving they let my dress sit for weeks untouched, only to rush it at the very last second. The treatment I received was just as awful as the work itself. Aside from one girl at the end and one blonde tailor, the rest of the staff were condescending, dismissive, and rude. There was no communication between them, no consistency, and absolutely no compassion for the fact that this was a wedding dress -- not just some piece of fabric. In the end, my dress fit and looked worse than it did the day I bought it. I left devastated, with my wedding just days away, knowing the dress I had dreamed of would never look the way I had imagined. This was supposed to be the happiest moment, and instead, it left me crying and heartbroken. Please, if you are a bride, do not risk going through what I did. This company should not be trusted with something so meaningful. Run -- don't walk. Run away from this place.

Granddaughter went here on the recommendation of her bridal shop. We would NEVER recommend this…read moreplace. Go anywhere else!! Our experience mirrors all of the other poor ratings. Slow, or no, service. Not following up, not listening to what was requested for alterations, over charging for everything. Last minute scramble to attempt to fix things, even though they had 5 weeks for a very simple procedure. TOTALLY incompetent and unprofessional place of business. How they stay open is beyond me. Remember, you have been warned.

Amazing service and quick turnaround. High quality services for alterations and cleaningread more

I had a zipper replaced in a pair of jeans. We also had a linen suit cleaned and pressed. Great…read morejob on both!

My experience with erols was very positive. I needed a bridesmaid dress altered a week before the…read morewedding. I went in, tried it on, they pinned what needed fixed. They were able to do it within a week without a rush fee. For a quick turnaround the price was reasonable! The staff were very nice and helpful. Picked it up and they wanted me to try it on to make sure I was happy! Would recommend!

I recently took a $2K couture evening gown to Orhan for fit alterations (it was too big) and a…read moreredesign of one element of the dress. The fit alterations need revision as the top half of the gown does not fit and feels twisted on my body. The problems are: a. The center of the bodice is no longer in the center, clearly evident due to the sheer illusion panel in the front (see photo). b. The waist was taken in too much so it is tight and causing puckering at the back waist and the zipper is misshapen (see photo). c. The skirt of the gown has puckering (that I have experienced in the past caused by the lining not being adjusted correctly when the dress was shortened). Orhan said he left room in the waist that could be let out to fit, and he thought this would also correct the problem of the off-center bodice. He denied that the puckering in the skirt had anything to do with the lining and took great offense to my blaming the puckering on his workmanship. He said there is no puckering. The puckering all the way down the diagonal front seam is obvious (see photo). He agreed that he would address problems a. and b. at no further charge as I already spent $650 for the original alterations. In the same sentence he also offered to refund my money. Then he threw out a zinger...he said "I think you have had a problem with us from the beginning". I wasn't sure if he was accusing me of ethnic racism or something else. I told him of my long history with Erol and Feliz before the business was sold to him and his partner, and he said that Erol and Feliz were good business people but horrible tailors, and that he was the excellent tailor. He repeated "you have had a problem with us from the beginning". My husband spoke up this time because I have been unfailingly polite to him and everyone in his shop. I did want him to fix the dress so it was wearable but after him going down this path I decided to take the refund and leave. When someone claims to be "the best", "an expert", "tradition of quality", holds considerable experience in dress alteration services", and charges the prices they do, they should expect to be accountable when there is a substandard outcome, especially when working on such an expensive garment. I took photos and measurements of the altered dress because the naked eye doesn't always see everything, and this seemed to offend him too, but it helped me understand why the dress felt twisted. He should have been embarrassed by the work product, not angry at me. I do not know if the gown can be fixed. The two shoulders are no longer the same width. The left front bodice is not the same length as the right front bodice when measuring shoulder seam to waist seam. Same problem in the back of the bodice which clearly does not have a level horizontal waist seam anymore (see photo).

Terrible communicator. Initially wanted some work done on some clothes- buttons on jeans and work…read moreon a jean jacket, but also inquired about sewing lessons. Totally ignored my request for work on clothes, but responded to my inquiry for classes. Whatever, thought that'd be good. Made an appointment, over agonizingly slow email responses, a month out for in person instructions, and was totally looking forward to it- she gave me a laundry list of things to buy for the session, went to Recreative and bought them- then she cancelled 40 minutes before the appointment due to "a family emergency". Wrote her 8 days later, offering sympathy and asking to reschedule, and still haven't heard back from her. It's been over a month. She seems flakey. She probably shouldn't have a professional profile on Google and just do her thing when available, on Craigslist. Look for classes elsewhere.

Maullie is a poor communicator, extremely unprofessional, and not reliable. Strongly recommend…read moreavoiding and instead seeking out a professional tailor. After she had my pants for a full month (for simple alterations) she texted me 17 hours before I was supposed to pick them up to tell me they were not done and that she needed two more weeks. I expressed my disappointment and she responded defensively then "politely declined" my "project." Her excuse was that her sewing machine pedal broke weeks prior and that it was supposed to be coming in the mail "any day now." This of course would be reasonable if she would have communicated in a timely manner, which she did not. This would also be understandable if she simply apologized and took responsibility for her mistake, which she also did not. The quality of her work nor her prices are enough to justify the cons of choosing Maullie over a brick and mortar tailor with employees that treat customers with respect and communicate like adults. Screenshots attached.