Very glad we hired Bobbie. She is friendly, efficient, prompt, and does a great job! We have her…read morecoming every 2 weeks and we are very pleased. She goes through the house into every corner! Dirt and dust and dog hair all get swept up! Nice, hard working young lady. You will not regret calling her.

From the owner: Fainting Goat Cleaning is a solo cleaner that is willing get get her hands dirty! She also wants to…read moremake sure she leaves your space feelings cleaner then ever! She is willing to clean everything!

I received an answer from a qualified candidate and it's currently working out great'…read moreYelp has been helpful in finding the right people for each job I have! Thank you!

They are an excellent, respectful hardworking team. They left my home spotless and my oven looks…read morebrand new! You won't be disappointed! 5 Stars for them

The cleaning crew was Nice and Curtious they worked well and followed instructions to details I…read morewould use them again !

We've been enjoying the housecleaning services from A Personal Elf for over a year now, and they…read moreare fantastic! They're punctual and very thorough for every cleaning, and really take the time to understand what we need.

They were scheduled to clean and never showed up. Not even a courtesy call. No regard for the time…read morewe set aside and waited for them to show up and do the job. They should rename themselves "Classless Cleaning Service."

She was there on time, worked incredibly hard and a few hours later my house was clean and…read morespotless. I will be calling her again soon.

Although the response rate was timely, the cleaning itself left a lot to be desired. I requested a…read moredeep clean for my 3 bedroom 2 bathroom house and I was not satisfied with the final result. Specifically, I requested the baseboard be done as well as the dust knocked off the walls. I was told the baseboards were done twice, but they look like they weren't touched and everything was shoved into the corner of the baseboards which was very frustrating. Clothes that were on the closet floor were just shoved further back into the closet. 'Deep clean' to me entails way more work than was done. They arrived at my home at 8am and they were gone by 10:30 which is insane for a deep clean. I was preoccupied because I work from home and could not do a walkthrough of the house when advised it was completed. Once I finally did, I realized that I would now need to do much more cleaning myself, after the deep clean was completed. The price was reasonable and I did tip Ray, but for what I received vs what I requested did not meet my expectations at all. I would rather be charged more. I pulled out an extra $100 for the service but did not end up giving it to Bonnie's Maids because in my opinion, they did not do a deep clean or a suitable job. As Ray has so kindly responded to this after calling me and telling me I was too harsh, although I was just being honest - I am editing to add to his reply. There were multiple communications with Ray before the cleaning. Not once was an expectation that everything needed to be off the floor. I have had deep cleans in the past that took care of EVERYTHING. Hence: DEEP clean. Also wondering why this is a requirement when you didn't even sweep or mop the floors, but I digress. I glanced out of my room and said it looked okay, we did not do a full walkthrough. Again, I was working. Your sloppiness in all these areas absolutely have nothing to do with me being unprepared for the cleaning. I would not recommend this company as not only are they bad at cleaning, but they also are unprofessional.

Ray was excellent! He texted us the day before to confirm & was good at confirming what services…read morewere included. There was a lot included! Since I bake a ton I was especially excited that he was able to clean our very dirty oven. He cleaned around the windows, unclogged the drains in our bathroom, and showed us how to prevent the calcium stains in our shower by getting a filter (sprite is one brand name and aquabliss is also a competitor) to add on the pipe before the shower head. He cleaned on top of armoires, cluttered countertops even when I said not to worry about it- "it can't be TOO clean". He vacuumed the whole house including the couch. I think he was here for at least 4 hours. I was feeling slightly exhausted watching him go at a steady pace the whole time. The baby, husband and dogs all took a nap or two in this time He even took the knobs off the oven to clean them and dusted all the fans. We were very pleased! If there is anything you think Ray can do better, he asks at multiple times to check the different areas as he gets done cleaning. You can tell he really wants you to be happy because I noticed later that the window he had cleaned had some dried water spots and he went back to fix it happily with no complaints. Probably with any cleaning service it helps to tell them what you are hoping to be achieved and then remind them person so they have a chance to make it great. This service was also an excellent value coming in quite less other quotes that we received. Thanks Ray!

We have used them for our airbnb cleaning service before and they did an ok job but the second time…read moreI don't think we'll ever use them again. The cleaners always have an issue with the keyed entry despite all other guests never having an issue. For the cleaning we got to the house & it looks like we spent $90 to just have them wipe the surfaces? Mind you this house is a 1bed/1bath and not fully lived in so I don't understand the lack of effort & I expect a higher quality of service from a company that claims as professional. The bathroom floors were dirty and walls were not scrubbed & so are the floors. The trash cans were not even emptied unbelievable. They added more work for us & thankfully the guest moved their check in date we had to clean up after a cleaner claimed to clean and we paid $90 for pretty much someone dusting our glass shelves & table. If you want more work & disappointment use Molly Maid. What a rip off

I'm very disappointed in the service and the ethics of this business. The company sent out 3 people…read moreinstead of 2 to clean a 1000 Sq ft villa for a move out. The villa was in relatively good condition. The cleaners purposely stretched out the time and would have been there more than 2 hours if not approached and asked about their time. The older of 3 cleaners at that point asked do they own it or trying to get back security? That should not be the reason or justify how much time is spent cleaning! The company is responsible and obviously condones this practice.

Not worth the cost - failed to follow instructions in messages (there were few). Failed to do some…read moretotally basic cleaning tasks like taking out the trash. Charged $25 extra to scoop a litterbox. Kitchen was essentially untouched, I requested that the fridge be cleaned and it looks the same as before + expired food wasn't removed. Also customers should be made aware that this business does not accept credit cards, which I imagine is how many people plan to pay for cleanings. Still, the level of cleaning would be more acceptable if it cost less than half of what I was charged. For nearly $400, I expected much better.

From the owner: I do all cleaning 10 years experience call me 3522948663read more