We called on a Monday afternoon and were told to come on in there was plenty of availability. The…read moreyoung man on the phone was polite and communicated well. We arrived and were greeted quickly, asked our names and to choose a color. We were quickly ushered to seats next to each other. It is a large salon with many nail techs and plenty of room for the 10 or so customers already there. Nathan and Tom were gentle and detailed, asking things we'd prefer, if we were going on a trip somewhere and just general conversation. They offered explained cutting or not cutting certain nails to keep them even with others, and did a great job. We were offered to sit in the massage chairs to let our nails dry for awhile, so we could enjoy the massagers. Great idea! Overall very pleasant experience. Quiet, relaxing and great price! We will definitely be repeat customers!

This place was a waste of my time, wrong shape, wrong style. The lady I had glued my nail on…read morecrooked and tried to gaslight me

As I say every six weeks Sadie Teegarden is the best hair stylist in Northern Kentuckyread more

First of all, I am the pickiest person when it comes to my hair. BUT, Me and my mom have been going…read moreto Sadie at salon serenity for a couple years now. I absolutely love my hair EVERYTIME I walk out the door. I am so impressed with her attention to detail. She always knows exactly what I want even when I don't know what I want. She has always been understanding and been able to get me hair back to looking fresh, bright, and healthy. When quarantine was in session I BLACK box dyed my hair (yeah, I know). then continued to bleach it with developer and baking soda...(as if you thought it couldn't get worse). Sadie truly saved my hair!!! I don't know exactly what she does but, let me tell you the girl is talented! She is so sweet, friendly, and I enjoy my time at the salon. 10/10.

EDIT: It's been three weeks and I needed a fill in. All the…read morepolish was peeling off so I chose to go to a different salon. I'm so glad I did. Once she filed off the remaining polish, we saw how POORLY these were done. All the edges were peeling up and air bubbles. I ended up needing an entirely new set. Every single nail was in salvageable. After three weeks. So disappointing. Changing my review to 0. ------- I recently moved back to town and am looking for my "home" nail salon. I walked in Elegant at 10:40am on a Tuesday and was seen before 11am. I got an acrylic full-set with regular polish. The good: I loved that I was seen within 15 minutes of arriving. They had a HUGE selection of polish colors. The whole process took about an hour including sitting under the dryer and waiting, which is great! I think overall he did a good job and my nails don't have any obvious mistake. The not so good: I was not greeted when I came in at all. I had to find my way to the sign-in sheet and just sit. There wasn't many pleasantries--no conversation or small talk. They chatted a lot and were super friendly with the "regulars" but even when I tried to chat it wasn't well received. The worst part was that he was pretty rough with my hands and fingers. I guess he was trying to go quickly but it was even painful at times. I understand that some maneuverability is required but in all my years getting manicures I've never experienced anything like this. It was a lot of twisting my joints to get fingernails and better angles and weird wrist twisting to get to my thumbs. i have hypermobilty in my joints and even I felt discomfort. Another reviewer mentioned the roughness as well so maybe this is just something when they're in a rush. The bad didn't totally outweigh the good so I'll likely return for my fill-in unless I find something better. It's possible it was just a bad day, especially considering the other positive reviews and his clean and nice work.

I was in town and needed my nails done. It wasn't crowded, so I got right in. Large salon, lots of…read morepedicure chairs. I have shellac nails, so it was$25 for removal and the redo. I don't know what it costs around here, but that was more than what I pay. I'm satisfied with my nails. Good clean place.

Everything looked unsanitary inside, and I think the person who did my pedicure was not licensed,…read moreand it seemed like it was his literal first day on the job. He had no clue what he was doing yet they charged me full price while they proctored him. I could have done a better job myself!

My first visit to this salon because I wasn't satisfied with the salon I had been using. Everyone…read morewas nice and the work on my nails was just okay. I had one nail with fungus under it but the woman just painted over it. She said it would grow out as my nail grew. The other issue is the shop itself. Everything was old and the place was filthy. I probably won't be going back.

I booked a couples massage session and had a great experience! When you arrive, you are escorted to…read morethe locker rooms, which are really lovely and you're provided a robe in your size of choice as well as sandals. I was offered a variety of beverages and opted for a hot tea. I was then directed to the private relaxation room for my partner and I to enjoy our beverages, hot neck pillows, and special cream puffs. We enjoyed the private relaxation room for about 10 to 15 minutes before being escorted to our massage room. Being someone new to getting massages, I felt very comfortable and like I was guided through the entire experience. My masseuse was great, and I really enjoyed the experience. I didn't feel rushed afterwards either, even though they would be closing soon. Overall, highly recommend! The place is clean, relaxing, staff was very kind and patient, and I had a great experience. Unfortunately, the price point is a little prohibitive for us to go more than a few times per year but it was great for a special experience!

Very nice spa and experience. Jenny is a great massage therapist and Melissa is an awesome…read morefacialist. Very clean environment. Easy to schedule and easy to check out. I will absolutely return!

Excellent pedicures, they take their time and do a lot of massaging of legs and feet!read more

They know their business well. I leave with immaculate and precise toes. Exactly what I needed.read more

I just moved into the area, and was not having any luck finding a good hairdresser, after three…read morereally bad haircuts, I finally found Jill at Dillards, she comes from California and she knows her stuff, I couldn't of been more pleased, and happy with the cut! Thanks again Jill! Be seeing you soon!

I called & was put on hold for 5 minutes. Never even got to try to make an appointment. I didn't…read moremind waiting 2-3 minutes but finally had to give up.

I went for a (natural nail) dip set as a walk in, and did not wait long. As other reviews…read morementioned, the studio was not updated and modern, but they seemed clean and I was not concerned about the cleanliness at any point. The nail tech was not super talkative to me, but I came straight from work and personally enjoy a quiet nail session where I can just relax. She also showed me a few different variations of the dip color I picked which I thought was super helpful (like painted it on a fake nail, light cured and everything.) My dip nails were $45 and they have held up nice. Will be back.

I bet you can't spot my cuticles! Clean, solid work. Great detailed application and executed my…read moredesign perfectly. Thank you so much Andy and your wife! I'm happy that I found my new nail home.