This is our "go-to" dry cleaners. Very close by, near Dunkin Donuts so we "kill 2 birds with one stone" and grab a Vanilla Chai and donuts and pick up dry cleaning. This dry cleaner has fair prices and been consistent on times promised for pick up. Employees have been polite and helpful, store is clean and well lit. Been happy with service consistently. Any garment dry cleaned and pressed for $2.50! read more

Just waste of time and money. We had to send back two shirts twice and still it wasn't clean. We also had a boss suite getting dry cleaned. It looks terrible. You cannot wear this anywhere with all the bad lines from steaming. This is not a first time either....this was the last chance I wanted to give them since they're close to my house, but my cloths are worth much more. Their work is not consistent and I don't want to take any more chances. read more

Galaxy Cleaners - Would you wear it like this in public? Is this really dry-cleaned? - Dry Cleaning Near Me - Surprise, Arizona

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So let me tell you how amazing these people are! They have ALWAYS gone above and beyond for anything my husband and I have needed! They can do it all!! They're quick and so easy to talk to! Every person I have ever dealt with always has a smile and I love to sit and chit chat with them! They have helped us with whatever crazy thing I have asked for and again with a smile! No matter what I will always HIGHLY RECOMMEND them to anyone and everything that asks!! You will be happy with their business and hard work ethic! Galaxy Dry cleaners ALL THE WAY! read more

Very friendly staff and share your interest in your exact needs. Finished product is completed in a timely fashion at reasonable prices.

I trusted they knew how to clean my 100% silk duvet. I asked specific questions & was assured they could launder & would line dry. I was unaware of there disclaimer against shrinkage and damage written on the back of the receipt. My duvet is ruined. Beware. read more

Always great service. Most of the employees are welcoming and friendly. Would love to have my own hangers used at some point. But the service is fast and good, so I'll just change them over when I get home. Great local cleaners. read more

I had to give myself some time to cool down before posting. I'm still upset but glad that my dress was found. I took my dress that I purchased and wore to my dads funeral to get cleaned. I am not sentimental. I sold my wedding dress but this dress is very important to me. When I arrived I gave my slip to the clerk. She couldn't find my dress. I was there for 30 minutes. She said that they entered the number in wrong. I finally had to leave to take my daughter to an appointment. I told the clerk that I would be back by 6:30 and they need to have my dress by then. Luckily my dress was found. I picked it up and was told sorry. I didn't receive my money back or anything to compensate my time from having to drive back again. The lack of care for items is concerning. The fact they didn't seem to care was upsetting. I emailed back my concerns to the manager. Update: Mandie told me I was extorting her business by writing a negative review. In her eyes my review should be positive since 1)My dress was clean and ready by the pick up date. OK THAT DOESNT DO ME ANY GOOD WHEN YOU LOST IT! & 2) They were able to find it. read more

We've been using this cleaner for about 2 years now and they were great until I noticed a red spot on the leg of my husband black suit he bought from Mens Warehouse. I brought it to the attention of the gentlemen who was at the counter but he was new and had no idea what it could be that's when he brought up what I believe was his manager and I explained that a red spot was on the leg of my husbands pants which he had worn 6 or 7 times in 2 years. He went on and on about how this was a dye issue and how I needed to contact the manufacturer and not them. I explained that that didn't make sense because from my stand point if it was a dye issue the pants would have the red somewhere else but they did not. Finally, after going back and forth with them I told them I would in fact contact the manufacturer and verify what they are saying. Men's warehouse told me that this was not a dye issue and if it was it would have been on another area as well as I suspected. Galaxy cleaners used some chemical and ruined a suit from Mens warehouse and unless you'd also like your clothes to be ruined, RUN FAR FAR AWAY FROM THIS CLEANER!!! read more

They lost a pair of my pants. It's been over a month and a half and I've called over seven times. They tell me they will send me an email but they never do. They never call back and I am finally giving up. Don't waste your time here. The worst customer service ever read more

I tried this cleaners the other day for the first time. I read the reviews first but, I figured, "How can they wreck a pair of cotton slacks?" When I got home with the slacks I noticed the wear wrinkles that were in the slacks before I brought them (you know the ones that come in the groin area from sitting down) were still there, plus some new ones along the legs from the poor job they did pressing the slacks. Now I'm wondering if they were ever cleaned. Time to try another dry cleaner. read more

This dry cleaners is immaculate. The customer service is astronomical. Very chatty employees who are organized and committed to their job. The volume of orders they receive show how great they are. I definitely recommend this dry cleaner. read more

Terrible experience. Horrible customer service, incompetence, misplaced and damaged items. They misplaced a special expensive shirt my daughter needed for a horse show and I had to make another trip to get it. Dropped it (and other items)off mid week. They did call me and left a voicemail that it would be $25 just for that shirt. I didnt call back to tell them yes or no because I missed the voicemail so thats on me but went there Sat afternoon to get it and they couldnt find it. The one and only employee there couldn't find it and had to call someone else several times, while also taking care of other customers coming in while I stood there waiting....and waiting. Still couldnt find it and told me to come back later. I had to leave an event I was at early to rush to get there before they closed to get it because we needed it for the next day. They damaged a blouse with a necklace embellishment and told me they sent it to their alterations person. Then they forgot about it. The last time I went in to pick up the last of my items that were FINALLY done, the employee gave me only those items. I asked about the shirt that had been sent out and he acted like he had no idea, even after pulling up my account. I told him there was a shirt that was sent out Then he looked again and went and got it, (also giving me another shirt that wasnt even mine!! Had to tell him it wasnt mine. Could have walked out with someone else's shirt and he wouldn't have known the difference!!)It had a note attached that only said "Sorry. Cant be fixed" and an email (that turned out to be an incorrect email address, had to call to get correct email address). The employee didnt even say a word to me about it. I noticed what the note said when I got to my car and had to go back in and ask for clarification about the note and if I should expect an email or send them an email. You would think they would SAY SOMETHING and how they will fix things when they damage an item beyond repair!!! Had to make four or five trips there when one person told me when I called that my other items were finished or would be finished that day, only to show up and be told they weren't done. That happened several times. Employees not on the same page as to where my stuff (large items that they couldn't clean in house) was and got a different answer every time I called ("it's here, just need to finish up", "its not here, our outside vendor was delayed because of the weather"...the weather??? Ok, maybe. It was the week we got a ton of rain....But why tell me it would be ready?!?!?) Was told several times they would call me back and they didnt call back when they said they would. Told one employee they had terrible customer service and communication and was told "I know. We are working on that." They did deliver a couple of things for free when they were finally ready, I guess realizing the customer service they gave me otherwise was horrible. Never offered me any kind of refund or free anything. They did clean a three piece suit for free but I had to ASK after them losing the show shirt and damaging my other shirt beyond repair and giving me a run around about my other items (Waiting for response as to reimbursement for the shirt, who knows). A few other items, thankfully, were cleaned without damage and ready in the time promised. Those few items were the only things I DIDN'T have a major hassle with. Overall, a terrible experience, will never use them again and emphatically do not recommend. UPDATE: More than a week has passed and NO response about reimbursement for the shirt they damaged beyond repair. read more

We were one of the first customers of this store when they opened probably 8 years ago and have been dropping off items there almost weekly ever since. That is now coming to an end with all of the changes that have happened lately. Staff turnover has been ridiculous and the lack of customer service shows from this. Anyone notice how they used to show their prices in the window and the message "In by 9am out by 4pm"? They are now charging $3.99 for dry cleaning and then you have to request same day service if you drop it off early and they charge you an extra $.80 per garment for that rush. This is the closest dry cleaner to where we live but I am willing to drive a little further to get better service and pricing. read more

This place is amazing. They care about the employees and the clients. I won't go anywhere else. This is the best place to trust with your items. read more

I brought a throw to this cleaners. I don't know whether it was cleaned or not but it was perfumed so heavily that I need to hang it outside to air out. The throw wasn't spotted & it was supposed to be dry cleaned only. I hate perfume & would never use this cleaner again. And the cost to clean it was $12.00. I have never had anything cleaned that came back perfumed. read more

I took a Red Sport Jacket in with alot of black spots on it and I went to pick it up when it was done. It still has black spots on the collar. So I gave them petmission to get more aggressive on the stain. It took abit more time to work on it. But, they got the stain out without damaging the garment at all. I really want to thank all, and especially Mandie! read more

The gentleman at the desk does not know what he is doing. Three phone calls assuring me that I would not be charged an alteration fee because it was their fault and when my husband went in to pick up the item, they wanted to charge him. As far as I'm concerned, I will be looking for another cleaners where the people that work there know what they are doing. read more

Dropped off two formal dresses, one to be altered and cleaned and one cleaned for important business function the next day, when I came in for the dress for the business function it hadn't been cleaned nor pressed. I ask that it be quickly pressed as I had no choice but to wear it dirty that even but it came out 5 minutes later poorly pressed. I wasn't even offered a refund. At least the alteration was done correctly. read more

They did a great job with my suits, at a very reasonable price. Galaxy is now my go-to dry cleaner.

Horrible iron and press service , broken buttons all the time replaced with buttons that don't match . Bad work , the owner doesn't care if you let him know about the problems he blames it on the machines ? Also Double crease on all your slacks including the inside seams . The inside seam of the slack gets creased several times , starch stains on laundered shirts , wrinkled press iron work , overall one star is not even deserved . The girls that work the front desk are very nice but the paying service is sad. read more

Galaxy Cleaners is great! Their customer service is always on point, and their turn around times are timely. Lyle & Daeylen took great care of me on my last visit! I would highly recommend - if you haven't had the opportunity to try them yet! read more

New owner 3 months ago, same time when I noticed the quality of service went downhill. I even called to speak with Lyle (owner) to voice my dissatisfaction. After waiting 2 extra days to get my dress shirts repressed, they attempted to give them to me and pass them off as if they were repressed. Sorry, it didn't work. I asked for a refund, told Lyle he lost my business and not once got an apology. It's a scam to pre pay for your cleaning. After 3 yrs, I'm taking my business across the street to Surprise Organic Cleaners. read more

Not a fan of changes that have occurred. Used to be reasonably priced. Now charging extra for same day dry cleaning. Will never return. I'd happily drive across town to avoid the charges. read more

This is a great place to have your clothes clean. The management takes care of there customers always. They really care about thier customers and take pride in their work. I highly recommend them. I never have had a problem. Thanks galaxy cleaners! read more

This dry cleaner is fast, friendly and reasonably priced. Bring my husbands shirts and pants here every week, never had a problem. I have also used them for pants alterations before with good results. I don't know of another cleaner near my home with these same prices and speed of service. read more

Quick service, fair price, and my suit was clean. My experience was 5 stars.

Worst cleaners I've been to. Have been getting table cloths washed and pressed for quit some time for $12. All of a sudden they decide to stop pressing them and still charge $12 just to wash it. Absurd! Spoke to the owner and was told they changed their policy. That was the answer I got. Table cloth was just as wrinkled as when I brought it in. What a waste. I'll never go back there again. Poor customer service. If I could give zero stars I would. Joann R. read more

Come here about once a week and always have a great experience. The people at the front are always super friendly and remember my name/preferences. Love local/vet owned businesses. Cheers! read more

Found galaxy cleaners. They were conveniently located by my house. Unfortunately, convenience isn't always the best. I have been there 12 times and 10 times I have had issues. When I pick up my clothes they are still very wrinkled and three times they were still dirty. Two weeks ago when I picked up my clothes I brought this to their attention ( for the third time). They took the time to repress my shirts while I waited. Shirts were wrinkled in the back from sitting and this was very noticeable. There was a pair of black pants that I spilled creamer on and brought this to their attention when they were dropped off. I was told the other stains they weren't made aware of ahead of time is why they weren't taken care of. Unfortunately the stain was still on the pants so they offered to re clean them. When I picked them up today they were still dirty. I brought this to their attention and was told "they were probably not able to get the stain out." I used my finger nail and get the stain wet and was able to get the stain out. I was told it will come back when the stain dried and I advised the clerk that there was white particles that I scratched off the pants which was very visible. I advised her that I wasn't happy with the service and wouldn't be back. It was very upsetting with her lack of caring and attitude she had with me like it was my fault. read more

I don't know why people need to bitch so much! I've never had a problem with this place. They offer next day service for 2.50. I even had a stain from a red flower on an expensive white dress shirt and they got it out no problem. Don't listen to the complainers and give them a try! read more

I have been using Galaxy Cleaners for five years now. This place is awesome. They doing a really good job and the price is right. The quality is as good or better than the so called full service cleaners around the valley. I use the coupon that I get on the Fry's receipt and I only pay $2.50 per item instead of $5.00 in other areas of the valley. The staff is also very friendly. The owner Lyle is always around and really cares for his customers. I am not one to write reviews, but these guys deserve it. read more

This place was great-- I have no complaints. Great prices, too! Everything came out clean and crisp.

My first issue with this establishment is the idea to employ high school kids with no critical thinking skills as the point of first contact with me, the customer. Mind you, I have nothing against high school kids- heck I was one once.... my senior year was easily the best 3 years of my life! BUT... I bring in Hawaiian and other dress shirts for laundering and pressing. Today I'm told that the cost has increased by $1 per shirt. Maybe you out there in review land don't see this as an issue, but I do. What was previously about a $3.50 charge is now $4.40. A dollar increase is over 25% more. The young guy at the counter was the lone ranger on a Saturday, with, according to him, NO contact possible with his boss. This leaves him with a sheepish look on his mug when questions were posed, with no potential resolution. I was NOT the only disappointed customer this morning, as the woman before me wanted to throttle somebody. I really should have just taken my business elsewhere, but I decided to wait until my order comes back, then take it up directly with mgmt. My bad. read more

I used this cleaners for the first time on Wednesday feb 1st. I brought in 2 shirts that I love and always have dry cleaned and have never had washed. I specified told the clerk I wanted them dry cleaned and not washed . I paid 6.00 for the shirts up front. and was told I can pick up the next day after 4. I went there this morning to pick them up and after 15 minutes I was told they could not find them and they would call me in a hour. the girl did call me back and said they found the shirts. I drove back there to pick them up. they where in the laundry. I asked if they had been washed and she said yes. I had to ask for the difference back for washing and not dry cleaning.I also told her that they sould give me my money back because I could have washed them myself .she said she could not do that. and also told me it was not her responsibility for the handling of my shirts. Being in the customer service industry myself that was exactly the wrong thing to say to me.. the customer is always right no matter what. who are they to decide how I want my belongings handled? so im guessing how many other people paid for dry cleaning and had their property washed instead! and paying the higher price. she told me there was nothing she can do for me. well I know I will never patronize this business again and I would be carful if I where you if you use it. And just to let you know , you as a business and accepting money for providing a service that you are definitely responsible for your actions! read more

I have been using Galaxy cleaners for 5 years. The customer service is wonderful. I am always greeted with a happy face. Pick up then same day. With a great price. 2.50 Best place in town read more

Had duvet cover washed/pressed. Wasn't any better than I could do myself and the manager in charge wasn't apologetic about it - didn't really seem to care. When I asked for a refund b/c thought the service wasn't good- said he didn't want to. Poor customer service and product. read more

Life is to short and money is to hard to earn to let a business that does not about the customer have it. 3rd time in your business hoping to have a different experience. You have a young male that was working the counter the first two times in. Today he chose to tell me the next clerk would be with me and began to wrap clothes. He is consistent... Consistently unfriendly!! One clerk on a Saturday to wait on customers and. An Army working on non-customer facing tasks... Won't be back. read more

Don't take valuable items here. Watched a man given someone else's shirt & staff seemed unable to decide where to find his missing shirt. No manager? read more

Great prices and the staff is always fun and courteous . If I ever have an issue with a garment, they are quick to resolve it. I also love the convenient hours. read more

Dry cleaning was good. But if you are military DO NOT go. My husband had his uniform altered there and it was horrible!! His name tape was sewed through on his name, and stitching was uneven. Would not recommend for alterations. read more