Friendly service, I've been in this store many times and have never had bad service. Prices and…read moreselection are also great.

Their price is more fair than any other place I've seen in Spokane, The store is clean, If you ask…read morequestions you get the answers you need from knowledgeable employee's, Their selection is completely awesome and the staff is so nice, it's unbelievable that Spokane could possess such a store, I wish other stores took advice from this store that would make Spokane a hell of a great place to be. Low prices, respectful employees that value the consumer and a selection it's nearly second to none, what more could someone want. Thanks for such an awesome experience.

Great place with a good selection of cigars to choose from! I also appreciate how…read moreClean the shop is.

Bright, clean and open. Friendly and educated staff. Wide variety of products and vape flavors.read more

I really wish the store on N Division were still open. Stephanie was amazing! Her store was the…read moreonly one we ever went to. She and the employees were always very helpful and personable. We miss you Stephanie!

Great shop and they carry tons of stuff but a few things I dislike…read more First, if you have anything under warranty they will do everything possible not to honor it until they've tried to rig the device somehow. If I have a warranty I shouldn't have to basically demand my right to use it. Honor the damn warranty and hand me another device not matter what it may be unless it's something I broke (which hasn't been the case the last FOUR times. Second, if I'm in there first don't push me aside to help someone else really quick just to make a sale. This is a HUGE no no and they should know better. My time is just as valuable as anyone else's that comes in INCLUDING phone calls. The 50%+ markup (at least) over the same items you can buy online surely means they can afford to have two employees on hand on any given day. I bought a mod there and then found it 57.00 cheaper online so won't be buying hardware there ever again Third. The test stations sucks. The alcohol is often dirty and watered down and looks like dirty water. Surely then can afford to set a clean jug of 3.00 purell for cleaning tips prior to testing or at least a box/jar of e-cug condoms/covers that are probably a penny each. Fourth. Their coils on average are 1.25 more expensive than almost anywhere in town but I buy them online now anyways This being said I'll not shop here anymore. There's TONS of other shops who gladly will honor the warranty before taking 30 mins to try and rig it back together, have awesome test stations that don't have ejuice all over their test units and purell in hand or something similar, who don't push you aside to help others, who don't stop helping you just to answer the phone when you were there first and who have more than INE employee on shift every day I will not be going back ever to either store.

I have been shopping at Lilac City Vapor for almost 8 years now and I won't shop anywhere else…read morelocally! They always have a great selection with more than fair prices. The staff is always super helpful as well!

The whole team is amazing! They sell tons of mods, coils, juices...you name it! They stand behind…read moreall their products and are always eager to help if you get a dud or need help etc. The best Vape shop hands down!!! Prices are VERY fair and they have a huge stock! Something for everyone from new to vape peeps to experienced people who choose to vape instead of smoke "analog" or real cigarettes which are FAR more harmful. If you wanna quit but need something to help, go here...they have what you need. Some haters here are either new to it or aren't listening regarding return policy which is 14 days! Brad and his team have ALWAYS made things right on the 2 or so (in many years) on products I've bought. And I've bought a LOT of stuff here. I haven't gone anywhere else in years and wont.

Once again, Amy at Vapor Lounge on Francis, made my previous negative experience from the Wellesley…read morelocation, a better experience to keep me coming back. I recently bought a vape mod and it burnt my lip. Yes. It was on the lowest setting. I went to return it the next day to the Wellesley store. Where i had bought it. The manager there said nothing was wrong with it. So I wasn't able to return it. I contacted Amy, the manager at the Francis location. Told her what happened. She contacted her corporate office to get permission to have it returned. They authorized my return! I CANT EXPRESS THIS ENOUGH...AMY( Francis location manager) has always gone above and beyond to fix any negative experiences Ive had. I recommend all vape users to go to the Francis location. They are all friendly and eager to help you with all your needs. Thank you Amy, for all your awesomeness!

Amy was so helpful. She was extremely knowledgeable about the products they carry and answered all…read moremy questions, ( and I had alot of questions ) Super friendly and professional . They have an excellent selection to choose from as well. They're a little pricey but everything is these days.

Very affordable merchandise and to my surprise all of the vape juice products are made in America…read more I highly recommend giving this place a visit in the near future.

Low stock. Super overpriced. 30 dollars for something that is usually less than 20 anywhere else!read more

The Big Box Store approach to Weed? No thanks…read morehttps://cannabis.observer/observations/108970-deconsolidated-manifold-a-cannabis-empires-transformation-before-the-law/?highlight=lidz

Consider your safety, your personal info being shared with others by staff, very unprofessional…read moremanagement that will treat you like garbage and charge more money for every little thing you do that they don't like, even if it's not against their rules.

Don't bother paying attention to the store hours. Two days in a row, I came before closing hours…read moreand they had closed early. Second time actually was able to walk into the store when the gent was still there (before closing) and he told me they were closed. Even though the door was open and it was 6 minutes before closing. I used to spend quite a bit of money on Kratom and tried to help out a small business. Not anymore. Go to Zanies, way better service and they will actually stay well past closing to help you spend your money.

Amazing service! The knowledge of the selection was incredible I was helped by the kindest girl…read morethere! She helped make me feel so welcome and comfortable! Thank you!!!

This was the exactly what I was hoping for when searching for the largest cigar room in Spokane!…read more The humidifier controlled cigar room was an incredible experience. The variety of various categories of cigars was great! The staff went above and beyond to help me! Everything that I was looking for they had from cigar specific torches to V cutters. I highly recommend this business!

The staff here is always so nice and knowledgeable, especially given the amount of BS they must…read moredeal with daily :)