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    Galaxy Music

    5.0 (1 review)
    Closed 11:00 am - 6:00 pm

    Services - Galaxy Music

    Musical instruments and teachers

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    8 years ago

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    Guitar Center

    Guitar Center

    3.5(44 reviews)
    8.5 mi
    $$

    Space is well organized, big and appealing! I love that customers were able to utilize instruments…read moreto get a feel for what they like and want. I was purchasing a gift and needed assistance for where it would be. An associate redirected me exactly to the room I needed to go to even though they were on the register, checking people out and his line was long. Once I got to the correct section, Jared then helped me, I specifically told him what I was looking for and he came back with different color options that I didn't even know was an option. I'm super glad he did because I ended up going with a black base and gold trim for the DJ set I bought instead of just the generic all black, which is all I thought it came as. He explained what came with my item, and the different accessories I could purchase to help complete my gift. He was patient with my questions and very knowledgeable and went a step above to bring me different color ways of the DJ said I asked for.!

    Long story short: No customer service and a bunch of people who hate their jobs and don't have…read morepassion. Long story long: I'm a photographer and videographer that works for a nightclub and they sent me here to grab some fog machine fluid. I made the order online and came to pick it up just cause I live 30-35 minutes away and wanted to make a quick grab and go. As soon as I arrived, I went to the first person I saw and was told "Oh! I'm off already, I was supposed to leave an hour ago, go find another associate.." I then proceeded to walk in the DJ section side because I wasn't directed where the next associate was so I decided to get lost. I saw a gentleman at a counter and stood in front of him waiting to be acknowledged but he just stared at me blankly so I then proceeded to ask him which he huffed and puffed in annoyance. After giving him my name he walked off silently without a word and grabbed my things. When asked for an ID, I gave him a government issued ID and was told with attitude that it had to be a drivers license (this didn't make sense to me cause if my government issued ID gets me pass TSA, I didn't see why my ID couldn't get me pass fog machine fluid.)

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    Guitar Center
    Guitar Center
    Guitar Center

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    Quality Music Center - VA Beach

    Quality Music Center - VA Beach

    4.4(7 reviews)
    6.7 mi

    My son looks forward to coming every week. Ms. Adrian is patient and thorough. He really enjoys…read moreplaying the piano. The only critique is the place itself is old and dated. It has a bit of a smell that they try to cover up with wall plug ins. I would recommend!

    I took my son here originally for drum lessons and he had a great time with his teacher. I came…read moreback after that for a vocal lesson and scheduled my son another drum lesson. It was at this point the owner started trying to force a month to month contract on me after 1 lesson. I explained that my son's grandfather is very sick with stage 4 pancreatic cancer and that we can't guarantee we will be in town every week since we have been visiting him more ( almost weekly ). The owner seemed unsympathetic to this and continued to debate and argue about getting his contract signed. After that, I considered not coming back because I didn't want to give this man any more of my money, however I had really enjoyed my 1 vocal lesson and my son also enjoyed his drum lesson, so I asked if I could pay for another vocal lesson in advance to which he begrudgingly agreed. I explained to him that I would be happy to pay for our lessons a week in advance when we knew we were going to be in town. However that wasn't good enough for him and he insisted on locking me in a monthly contract, and that I would have to next time I came. My son's second drum lesson was great ( yesterday ) and I had my 3rd vocal lesson today which was lovely. Unfortunately, when I came around the corner to the front desk, the owner was waiting for me with a posture and look on his face that said he was ready to argue. Great way to greet a customer upon seeing them. He immediately asked me what I had decided about his contract, to which I declined to sign it and offered to pay for another vocal lesson a week in advance since I know I will be in town next week. He debated me again and said that I couldn't do that and tried to argue that rules are rules, which is just silly in this case. Most of his arguments were based around people in the past not showing up for lessons and them losing money since they would have teachers there still getting paid. However, if someone is paying you a week in advance for an upcoming lesson, you're guaranteed that person is going to show or at least to have their money for the lesson already. In the end though, it is his business and he can make up whatever obscure and silly rules he wants. Just know, that after your 1st lesson they're going to try and force a month to month contract on you and make you lock in a time for every week. Personally, I'll be taking my business and my money elsewhere.

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    Quality Music Center - VA Beach
    Quality Music Center - VA Beach

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    Galaxy Music - musicalinstrumentsandteachers - Updated June 2026

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