This review is in regards to my hair salon experience…read more I booked an appointment with Nora for the signature haircut. I ended up getting my wash & treatment done with Jesus, since Nora had to take a lunch during the beginning of my appointment (not her fault). Jesus was very kind and the hair wash felt amazing! When Nora came back and it was time to do my hair, she asked what haircut I wanted. I showed two pictures and she let me know based on my current hair, which would work best with my thin hair. I appreciated that since I knew she was the expert in hair! She did her magic and I absolutely fell in love with how my hair currently looks! I'm so happy I booked Nora. Her customer service, her knowledge, how she made me feel in the chair, was amazing. I can't wait to be back for my next cut with her!

I had a very frustrating experience attempting to return a damaged product, despite having the…read moreoriginal receipt. The store accepted my purchase without requiring a phone number or account, but when I tried to return the damaged item I was told the return could not be processed unless I provided my phone number or created an account. I declined sharing personal data, should be optional especially when a receipt is presented. I explained that if a phone number is required to process returns that condition should be clearly disclosed before purchase not enforced afterward. I was also willing to show ID for verification, which is a common retail practice, if proof of identity was what was required. What was most disappointing was the lack of support from both the associates and the evening manager. I had the damaged product in hand yet the manager stated they could not process an order override or offer any resolution in-store. Instead of assisting or escalating the issue appropriately I was simply told to contact customer service. I have never experienced a manager refusing to resolve a straightforward damaged item return and redirecting a customer elsewhere rather than helping in the moment. Additionally, return policy language directing customers to "ask an associate in store for more information " is vague and does not adequately disclose mandatory data requirements. I've shopped at many beauty retailers and have never been required to provide a phone number to return a defective product with a receipt. This experience felt unnecessarily and poorly handled, and I hope store management reviews both their return practices and how managers support customers when issues arise.

Thank you Jenn at salon drew for my new mom bob. Jenn is sweet, attentive and has an eye for what…read morehair style fits you best.

first time at salon drew with stylist erin! she is amazing,…read moreI showed her a reference photo and she gave me a hair cut and styled it exactly like the picture. she also gave me tips on how to style it, and what product I should use. The serve there is wonderful :)

My daughter and I had an amazing experience at "The Haus of Beauty". I have to start by saying…read moreJessy Segura is amazing! My daughter and I were overjoyed when he said he could take us same day (lucky for us) and although we needed major hair rescue he didn't hesitate and spent nearly 8 hours transforming our hair. From the moment we walked in he was very professional and listened to what we wanted and walked us through the entire process. We both got color, highlights (lowlights), haircuts and styling and he absolutely nailed the look we were going for. What really stood out was how much care he took to keep our hair healthy throughout the whole process. I definitely recommend Jessy to anyone looking to change their hair color or style! Jessy, thank you for helping us regain our confidence and love our hair again! You're the best!!!

I called for a walk in and left with such an amazing haircut and experience. I had the pleasure to…read morehave my haircut with Elena who did such an amazing job! I love my hair and will definitely be coming with her from now on

My hair had black box dye prior to bleaching it to one of the lightest brown. Was able to lift it…read morewithout too much damage

I can't thank Tammy enough for the wonderful experience today. She responded to my inquiry for hair…read morecolor and scheduled me in next morning (today) I told her what I would like to do, she agreed and also touched a few points, gave me advice on what would also work best for my hair. She was never pushy on anything. I can tell she takes pride in what she does, she took her time and cared for my hair. I felt so comfortable in her chair and she was so easy going and fun to talk to. I was there for a few hours but that's okay because the outcome was beautiful. You can't rush someone's job you have to be ready to let the experts do what they have to do. My hair came out so pretty and looked better than my inspo picture. Thanks so much Tammy.

It was my first time coming to this salon, I had an appointment with Christine as soon as I walked…read morein she sat me in the chair right away. I wasn't truly sure what I wanted and I had some ideas but ultimately she knew exactly what to do to my hair. In the end it came out great and I loved it! I will definitely be coming back from my retouch.

I came to get my hair trimmed and it came out just as beautiful as the first time Christine cut it…read more I called to see if she was available and indeed she was. When I arrived at the salon, she was the only one working bc the other hair stylist had just left. Once I sat in her chair, she got straight to business. Other clients started to come in while she was working on my hair but not once did I feel like she was rushing. I got a wash, trim, and style all within an hour and it came out FABULOUS. Absolutely love this salon. Can't wait for my next trim, haha.

I had my hair highlighted and colored by Felisa today and it came out great! She's so…read moreknowledgeable, friendly and welcoming. Will definitely be back!

I hadn't been to get my hair cut in over 2 years due a bad cut I was letting grow out. I kept…read morelooking around for a hair salon and just wasn't sure where to go. Somehow I ended up reading reviews for Vicki and Friends and decided to give them a call. Felisa answered and saw me that afternoon. She is so easy going and talented! I got the perfect cut. Bangs and layers just like I like them. She styled my hair with some beautiful curls, too. I am so happy that I found someone to go to! I'll definitely be back.

I came here to get my nails done for my big day, this is the SECOND time i come to get my nails…read moredone. I am very low maintenances and only get my nails done for special occasions and they are very good at replicating designs you want. The smell is nice inside, workers are always nice. My major takeaway why i wanted to come back was that usually nail salons nip at my cuticle and it gets red/stings. So i'm always afraid at getting my nails done, but they are gentle with the drill and i've never came across an issue. Will come back!

Found this place on yelp and decided to give them a try based off their reviews and let me tell you…read morethey did not disappointment. I got a pedicure and gel builder fill however I hate having to reach over so they can do each hand and they were kind enough to just keep switching sides so I could be comfortable while getting my pedicure. Brian was the one who worked on my hands and he did an amazing job at giving me an almond shape to where it looks natural. I am definitely going to save this place so next time I'm in town, I can go back.

My hairdresser moved out of state and after many years of entrusting her with my hair, I dreaded…read morefinding someone that could meet my expectations. I convinced myself I wouldn't find someone like her. Enter OLIVIA who has surpassed my expectations. She has excellent bedside manners, is easy to talk to, is a great listener and has an awesome vibe. Thank you, Olivia!

Olivia is truly a hair fairy I am beyond happy with my cut…read moreand color. Olivia listens--like really listens--and somehow turns exactly what you're hoping for into reality. The color is gorgeous, natural, and perfectly blended, and the cut has so much movement and life. My hair feels healthy, light, and refreshed. She's talented, thoughtful, and clearly passionate about her craft. I walked out feeling confident and taken care of, which is honestly priceless. If you're even thinking about booking with Olivia, do it. Your hair will thank you Highly recommend!

Are yall still in business if so what is the phone number I can reach I've called number is someone…read moreelse number

I've been coming to Crystal for a while now so this review is very overdue, but she is the BEST!…read moreShe is quick, yet effective in achieving the looks I aspire to! I can show her any look and any length and I walk out with hair that looks better than my "inspiration photo". Also, she makes sure any styles are truly protective styles ! My hair has never grown so fast until I started letting Crystal take over my hair care. She's beyond professional and helpful when it comes to her clients! From her cuts to her weaves, you can't beat having her expertise and skills..I trust her completely with my looks! Thank you Crystal for always getting me in and out, and feeling my best!!

I was referred to Julie by my cousin and when I looked at Julie's Instagram I knew I needed her to…read moredo my wedding makeup. She has a lot of experience with editorials as well as wedding makeup and all her subjects look so stunning after she works on them. My wedding was in August and I set up a trial with Julie in April for her to work on me and my mom. The trial was amazing and my face stayed matte and in place for 8 hours straight! My mom looked beautiful, young and natural and not over done. You can tell Julie just really loves makeup and working on people, and her own studio is a dream! On the day of the wedding Julie arrived bright and early and drove over an hour away to my mom's house to do makeup on me, my mom, and 5 bridesmaids. Julie was ready and upbeat and focused all morning non-stop to make us look picture perfect for the day. Julie is so nice and professional and not to mention patient. She was very well prepared and brought all her tools. I'm very thankful for my cousin's referral and everyone looked so stunning on the wedding day!

Thanks Julie for glamming me up for my boudoir photos this past weekend! You knew exactly how to…read moreget that right amount of sexy I needed for my photos and I got so many compliments on my hair and makeup! I love that you use quality products and you're bringing an amazing experience to a community that is lacking in the quality beauty experience department! Now I don't have to drive miles away when I want to be pampered and glammed up for an event! Thanks for giving back to the community and I LOVE your sense of style and decor! If you're looking for a place to glam you up for your next event then The Look by Julie is your place!!!