Bought a $1400.00 tonneau cover with installation here. Cover had 5. yr. warranty. Only had the…read morecover for 7 months when driving down the highway, it came unlatched and started coming off. It had bent both ends where it latched and also bent out of shape in the middle of the cover. When I went to Northland to have them replace or repair under warranty, they immediately said it was an 'act of God' and they wouldn't warranty it. They said this without even looking at it. Both individuals behind the desk were extremely rude. Will never do business here again and won't recommend.

Excellent service and allowed me to buy the part with no up charge, have it shipped directly to…read moreNorthland and I was contacted when it arrived and install scheduled

Napa auto parts couldn't even find my part when I brought the part into them. The guy at the…read morecounter searched for 15 minutes and said he couldn't find anything. My part had the manufacturers information printed on it, with part number included. I left and used my phone to search the part number, It came right up. I went to autozone to purchase the item. Napa auto parts on Southgate drive in billings has serious issues either with its system or people. Either way you are better off using Amazon, seriously. If you need oil, go to Walmart. If you need advice go anywhere else. If you need anything autoparts, avoid Napa autoparts and save some of your life.

I just wanted to say a quick thank you to the people who worked here as they were so kind to us…read morewhen we had to drop by. We are a military family that had to cross country relocate in the middle of winter and our battery started to give out. They let us park our car and trailer in front and lent us the necessary tools to change our battery in the parking lot. Everybody was just so nice and it made the world of difference as I was just about my wits end with a trip that was just going so poorly. These gentle reminders of kindness and humanity was very appreciated.

I've had bad experiences in the past with pushy salesmen, usually when I get that, I just walk…read moreaway. I can't speak on every salesman that works there but I can tell you about Cody Bushman. He was absolutely excellent. Worked with me on my trade in and getting a vehicle I was excited about at a fair price. The most important thing to me when buying a car is working with someone who is not trying to take advantage of you and overly pushy. If you go here, ask for Cody, he is excellent and will treat you fairly. Full disclosure: can't speak on service or other salesmen because I have no experiences in that department

If you want to be scammed go here. This service department quoted me for a new battery and oil…read morechange, plus rotated tires at like $650 last winter, but because I was struggling financially- I paid the oil change at $130ish. Which already seemed excessive but I assumed they knew what they were doing. Wrong. I just had my oil changed at home and asked them to check the battery (nearly 12 months later on a car that's not even 4 years old) and they said it was no where near needing to be replaced. When I called to ask them why there was a huge discrepancy, and why my oil change cost less than 1/2 ($60) what they'd been charging me the last 2 years; I was belittled and condescended by Brady and Kendall who clearly have no professionalism or respect for their customers. I've called Subaru's American office and sent an email to their boss. I have a friend from Billings who drove an outback that said these guys were a bunch of con artists. I assumed he was being an alarmist, but he's absolutely right. Stay away and go to someone who is more than capable of changing the oil for less. These guys are a bunch of clowns and should be ashamed of themselves, but I'm sure they're not because they get to keep taking advantage of grandma and grandpa.

Had a bad car day on a recent visit and stoped in a parts store down the street from NAPA not a…read moregood experience. Went to NAPA and can't thank them enough. It was near closing time and Adam who was helping us went out of his way to help us identify what was wrong and then called around to find what we needed . I hope NAPA knows what a good employee they have in him.

This shop took great care of us. Had a relatively minor repair job that could have led to something…read moreserious and unsafe. They fixed the issue, double checked everything, and test drove the car to make sure all was well. We had great service at this shop from the front desk to the technicians. Great job Les Schwab Billings!