Excellent service, impressive integrity, great value! Erik…read moreand Jake responded promptly to my request to charge the A/C, replace the battery and solve the check engine light issue in my 2008 Mustang. The work was completed quickly after I approved the costs via a phone call from Erik. I picked up my car and drove to the grocery store whereupon the check engine light came back on when I left, so I immediately returned to Tire Rama. Right away Jake had the car back in the shop and the mechanic looked for the code to no avail. Erik had gone for the day, and I agreed to schedule a return appointment. I was prepared for having to spend more money, but within just a few hours Erik called to say they had replaced the aftermarket O2 sensor from Napa with the more expensive sensor from Ford and after test driving, was confident the problem was resolved and there would be no charge. I am very pleased to have my Mustang running smoothly again and grateful for the excellent service from the crew at Tire Rama. I'll be returning to Erik at Tire Rama on Grand for all my automotive needs.

9/10/24 Eric was so nice on phone, got me in right away my…read morecar was dangerous to drive. He was concerned for my safety & they were determined to find problem even when it was difficult. When I picked up my car they even showed me the hose they replaced that had a huge tear. Great shop, good price for repair, & even better staff. Will definitely be back.

We bought an RV--a Winnebago View on a Mercedes Sprinter chassis--and we lovingly named it…read more"Wombat." We adore the little tank, like seriously, to death. Then, for the last two weeks, Wombat and I got into a real toxic relationship with the onboard "good vibes" system. We went to Mercedes twice. Same story both times: a bunch of charging, a bunch of "we'll look into it," and absolutely no real solution--just money leaving the building at warp speed. So I convinced my hubby: "No more Mercedes." He agreed, and we went private. He found Quinn at European Performance. Quinn promised us a diagnostic on the DEF for free--which, naturally, my husband grabbed like it was a limited-edition coupon that might disappear. Mercedes in Billings wanted 2.5 times what everyone else was charging, so even the savings felt emotional. We pulled in, and before I could finish my seatbelt rant, Quinn had Wombat backed out and connected up. He ran diagnostics fast--like, "where did the time go?" fast. And here's the plot twist: the problem wasn't some rare unicorn issue. It was stuff that's extremely common on the Sprinter chassis... the kind that apparently no one can find or fix consistently. Fun, right? Quinn worked some magic, we got it sorted, and now Wombat is back to being the road-loving weirdo we know and love--no more drama, no more countdown, no more mystery warnings. So if your Sprinter chassis is throwing a fit go see Quinn. He'll get you back on the road without the repeat crash-and-paycycle. Wombat says thank you. And honestly? So do we.

Yeah, so, I have been told quite a few times not to go through these guys. The whole time I stood…read moreby them and were like "no, they are awesome.". Unfortunately, I have to say something because wow... I have taken my car in to these guys and they have done a good job fixing the things that I have paid for them to replace. However; here's the upsetting part... I took my car into them 3 times in a row telling them "it's running funny", "it's acting weird", etc. I also give them a little info... "while I was out of town I changed the spark plugs myself. You might want to start there, in case I did something wrong as I am not certified but they are. They assured me it wasn't the problem. They even said "It was driving fine, no issue." and to "keep driving it around until something popped up on the dashboard". Love that for me. Even told me that it "sounds" like and is "probably" a piston ring which would be a $8,000 fix. Went on a 1,000 mile (one way) road trip it almost gave out 35 miles before the destination. Thank you to new friends, I knew someone to help me. 15 minutes later... he SHOWED me that I, in fact, had forgotten to tighten my spark plugs. Also, thank you to my friends... even after pushing the car as much as I had... with a little bit of cleaning and proper putting it back together... compression test was perfect and she was running like normal. Beats $8,000 motor replacement... just saying.

Carmart purchased my vehicle after using the kbb link to sell my truck. I recently relocated and…read morethe truck was in the shop being repaired for damages from a deer. Since I didn't want to fly back and drive the distance to the East coast again I decided to sell the vehicle remotely. Initially we went back and forth over the price. I was offered more using the Edmunds site brokering the deal elsewhere however Carmart360 was closer to the shop doing the work and they did come up on their offer based on the Edmunds offer. We started discussing the sale price March 24, 2021. we agreed on a price and they took possession of the vehicle April 9, 2021. As I'm remotely doing this they sent the paperwork and I signed and returned it April 14th, 2021. They paid the lender next day, and the deductible to the autoshop from the sale price. Which was super great and so convenient. I was told they would send the remaining payout to me once they received the lien release from my lender. So I waited..... called and was told it's policy and their hands are tied. So I waited..... and I waited some more. I have contacted my lender and the dealership multiple times. Lender informed me they need a fed ex acct number to overnight and a letter from the dealer stating they would not cancel payment if title was released early. I sent the sales guy a text notifying of this. Asking to expedite the matter, I planned to use the payment as the down on my replacement. Today May 7th On star notified me the account on my truck has been cancelled in my name. Someone has purchased the truck. Yeah!!!! I called the dealership since I would assume they had the title as they sold the truck. Nope I was wrong and informed so. Here is where my 1 star comes in. 1.) They took possession of the truck almost a month ago. 2.) The attitude I got a month after they took the truck and I finally called to say I would like my money. 3.) I left both sets of keys in my truck and was informed only one was in there and I would need to pay out 250 to replace the second set. I was warned by other dealerships they pay slow but had I known I would have sold else where or picked up my truck. I also would not have suggested their buying services to 2 people. If I were ever to return To the area based off the conversation and attitude from Daniel, I would purchase elsewhere. However if you don't need the money within the next month and a half, and you want to deal with a whole lot of back and forth then it's maybe 3 stars. If you enjoy getting attitude from a used car sales manager when you call to figure out Why how They can buy and sell a vehicle before you are even paid out this is the place for you. ‍

My wife and I bought our new (to us) car here. They really were very helpful in the whole car…read morebuying experience. They priced the car we wanted very reasonably so we were very happy with that. The salesman was not pushy at all and was nice to deal with (which is pretty unusual for a used car salesman). So overall they are very good and had the right car for us.

AVOID THIS AUTO SHOP AT ALL COSTS!!!…read more The mechanics at this shop are simply uneducated and unprofessional at what they do. I had trouble filling my car with gas. Every time I go to a gas station and start pumping gas into my car, the pump randomly stops but my gas isn't even close to full. So I had to continuously press and press the gas pump until my car was full of gas. So I took it to Reds to see what was wrong with it. The guy there said the Evaporation Canister and Vent Valve needed to be replaced. So I gave them permission to replace them. When they got it fixed I took it back to my local gas station and my car still had problems filling up with gas! I called Reds to set up an appointment to get it looked at again. So I had to drive all the way to their auto shop in Lockwood and drop off my car again. (I live in Billings by the way) The next day they called and said that they needed to install a vent hose in my car. I gave them permission to do so. After they installed it, they took my car to a nearby gas station at their auto shop and filled it with gas to see if it had any problems. Luckily it didn't. When I got to their auto shop to pay, they told me that they had to spend $10 to fill my car with gas to see if it was fixed. They said that I didn't have to pay for that. However, after I paid for the work to be done, I saw on the receipt that I was charged $10 for the gas that they put in. I then asked one of the mechanics if replacing the Evaporation Canister and Vent Valve was necessary to resolve the issue of filling my car with gas. He said that he wasn't sure and there was a chance that I didn't need to pay the amount of money that I did to get it fixed (which was $800). There was another problem that I had with this auto shop. I noticed that my car was leaking oil. I took it to Reds because they already knew about it when I bought my vehicle. They told me to bring it back to them if I noticed the leaking had gotten worse, which it did. I called and told them that I needed this leak fixed. They fixed it, but they replaced my breaks too, which I gave them NO permission to do so. I noticed this after I paid and received my receipt. They charged me an extra $368 for something I did not ask for. When I called Justin at the auto shop for an explanation and a refund, he said that I gave them permission to do my breaks, but I never did. I also called Eric, the owner of the shop, to explain what had happened. He never believed me and both he and Justin were unprofessional and rude in their responses. I would've never thought I would run into as much of an unprofessional owner and worker as Eric and Justin were. After all of this, I never got my money back. The employees at this auto shop are greedy and only care about your money. They don't care about you as a customer. This is the worst business I have ever been to and I will NEVER trust them with my vehicle ever again. Take your vehicle to another auto shop other than this one that will actually value you as a customer, won't rob you of your money, and will know how to operate a vehicle correctly.

Reds has worked on my granddaughters Jeep a couple of times in the last few years. Of course it is…read morealways a crisis when she gets a hold of me because the Jeep is not running. Well every time I have her take it to Reds they get it done and for a fair and reasonable price. The work that they do is awesome and they always let you know what they are doing and get your input The only place I would have work on her vehicle

You walk into this place and immediately feel the "I voted for Trump and love the good ol' days"…read morevibe. But-they are super friendly and knowledgeable with great products. The interior is not the shiniest or cleanest of all. They offer free popcorn while you wait but I wouldn't eat out of that thing... nice gesture though!! I came in becAuse of some flat tires, they patched two holes for no charge and just said to come back when I needed new tires! I sure will. They have Hankook tires here which is what I prefer to use. Many other places in town do not. Will definitely come again.

Immaculate customer service. Angie is a hoot. It's a good shop for sure! I'm trust them. Walked me…read morethrough the repair I needed done before the alignment and really explained it for me. They've been.. patient with me.. I'll be back here for tires!

This is so close to the used car sales business it's not even funny. Sales people cant show you a…read morerig without extracting data. Then can't leave the place without manager approval. I will never go there again. One saving grace was our salesman genuinely was disgusted with the process also.

Camping World in Billings saved us! We had a plumbing emergency hundreds of miles from home, and…read morethousands of miles from our destination. Our shower control broke and was shooting water into the shower non-stop, preventing us from using any water at all. They were able to work us into one of the bays inbetween other service appointments, fix our rig, and get us back on the road a few hours later. Everyone was super nice, we had complimentary coffee, hot chocolate, and popcorn. Give them a call if you need any work done on your rig.

Thank you so much to the Bob Smith service team! They did a great job getting the parts I needed…read morefor a recall on the brakes on my CX90. It's so nice not to hear them squeaking anymore. And they got the job done in about two hours. The shuttle driver Bob was also really nice and we had a nice chat too and from.

Horrible experience. Long story short...they put Class C tires on my F250 when it requires a Class…read moreE tire. Which is a ridiculous mistake that could've killed me. Never use this company.

They provided everything that I needed and offered me things to drink and a ride if I needed it.read more

I was driving cross country when my car started stumbling and the check engine light came on. I…read morecame to these guys and Jon, although he was swamped, came out and checked codes. He determined that it was just a loose plug wire (thanks previous mechanics), and sent me on my way with no charge. What a stand-up business.