Napa auto parts couldn't even find my part when I brought the part into them. The guy at the counter searched for 15 minutes and said he couldn't find anything. My part had the manufacturers information printed on it, with part number included. I left and used my phone to search the part number, It came right up. I went to autozone to purchase the item. Napa auto parts on Southgate drive in billings has serious issues either with its system or people. Either way you are better off using Amazon, seriously. If you need oil, go to Walmart. If you need advice go anywhere else. If you need anything autoparts, avoid Napa autoparts and save some of your life. read more

NAPA Auto Parts - Auto Parts & Supplies Near Me - BILLINGS, Montana

I just wanted to say a quick thank you to the people who worked here as they were so kind to us when we had to drop by. We are a military family that had to cross country relocate in the middle of winter and our battery started to give out. They let us park our car and trailer in front and lent us the necessary tools to change our battery in the parking lot. Everybody was just so nice and it made the world of difference as I was just about my wits end with a trip that was just going so poorly. These gentle reminders of kindness and humanity was very appreciated. read more

So glad we chose this store when our low oil light came on! Driving through Billings on our way to Utah from North Dakota around 7pm on a weekday, we looked on a map for the nearest auto parts store and opted to try our luck at this Napa. We thought we simply had a oil situation because our car was overdue for an oil change and was possibly burning oil. We arrived at Napa just at closing time and the manager, Dan, was not only willing to stay open to help us, but he was incredibly patient, thorough and helpful. He helped choose the right oil for our vehicle, since my daughter and I had no idea what her car was supposed to take :-). He did not try to rush us or make us feel like we were encroaching on his time, which was also kind (even though I knew they probably wanted to get home for supper). One of the female employees, I believe her name was Denise (?) was also very friendly, and chatting with my daughter while I paid for the oil, she discovered that our oil filter was also bad, hence the oil issue. We went back in and paid for a filter, they helped us add oil, attach the new filter and make sure everything was up and running properly before we drove away. And all that with a smile and incredibly friendly attitude. These folks were our saving grace, catching that oil leak and thereby preventing what could've been a disastrous situation. Dan, you run a professional shop; it's no wonder you retain friendly and loyal employees. As you are obviously pleasure to work for, kind and a great GM. Keep up the great work folks & be blessed. The little things make a big difference! read more

Wendell was amazingly helpful in testing starters, alternator, and batteries off an old Farmall 706 and troubleshooting a no start issue. He went the extra mile in finding 6v batteries as NAPA had none within 150 miles. Thanks, Wendell!!! read more

My camshaft sprocket went out in my 86 300 I6. I was towed right to this Napa's parking lot. They had all the parts I needed to fix it right there and get back on the road. Thanks NAPA! read more

NAPA Auto Parts - After: New steel cam sprocket on '86 300 I6 engine. - Auto Parts & Supplies Near Me - BILLINGS, Montana

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This is a main distribution center which also sells retail. That means they probably have what you need in stock. It's also freeway close. Employees take the time to make sure you get what you need. read more

I came in looking for a starter for my truck. The counter girl Hailey was so rude! She kept looking at her phone and. It listening to me. When I asked her to look it up for me she said she was busy and then going to break. I was so angry I just walked out. I called the store and they hung up on me! I do not recommend this business read more