I usually don't write many reviews but I'm very happy to provide this long overdue review. To say that Heather is an experienced, knowledgeable, passionate, and professional agent is an understatement. Heather was always easily accessible via phone, email, and texts as needed. She, Jan, and the Galli team made the entire process of selling our house - assessing, recommendations to make the house presentable and appealing, staging, etc - smooth and stress free. Honestly, we could not have asked for a better experience. If we ever have real estate needs, whether buying or selling in the south bay, we would not hesitate to go with Heather again. We would highly recommend Heather and the Galli team to anyone looking to buy/sell a house. read more

I first worked with Michael in 2011 on a short sale that I ultimately did not purchase. However, I was very impressed with Michael from our brief interaction and decided to use him as my agent for my home purchase in 2017. From our first interaction, Michael inspired confidence in my wife and I that we were in good hands with our real estate transaction. There was never any pressure to close a deal. Michael's main concern for us was that we were going to buy a house that we were 100% happy with. In the end, Michael's persistence helped us win a bidding war that got us in a home that we are very satisfied with. Even after the transaction was complete, Michael continued to support us with help on property tax issues. Michael is the epitome of customer service and I would not hesitate to use him again or recommend him to friends or family. read more

After working with a few agents, my wife and I were suggested to contact Michael and his team. It turned out to be one of the best decisions in our life. Thanks to his team, we bought a home we never thought we could buy in a lovely neighborhood in Mountain View. We still believe buying this house would have not been possible without his team. Their patience after a long time of searching, their guidance, and their honest and polite opinions about every home we saw made us feel extremely confident about our decisions. Furthermore, we never felt pressured by them about any decision, even though it took a long time to find our dream house. Galli team have excellent knowledge about the market, are always available to provide help in any aspect and have good connections as well. Apart from the professional service, Galli team including Michael, Heather, and others, are great people. I rarely write reviews in Yelp, but this 5 star review is very much deserved. read more

Can't have enough words to appreciate the Galli team -- these guys are simply THE BEST!!!! They helped us find a new home in just 3 weeks. They have a full team and each and everyone of them is there for you and helps you. For all the houses we considered, Michael made sure to personally visit them with us and gave us his expert opinions, and then spent hours and hours with us as we decided what to bid or even if we should bid!! The most hardworking and efficient team I have seen!! And they are there for you throughout the process - helping you narrow down list of houses to see, giving you disclosure summary, pointing out things wrong with home or improvement opportunities, finding most updated info from sellers agents, giving you contractor services, helping with financial questions during closing.. the list is very long!!! They have a super efficient process -- we always had the support of a full team, with everyone's role very clear and all the guys stepping in whenever we needed them. Such wonderful professionalism and friendliness -- we had an amazing experience with each one of them. They are never pushy, they understand your needs and always think about what's best for You. Just go with them!! read more

Michael and his team were great to work with in selling our home. They ensured a very smooth process with strong recommendations and guidance at each step of the way. The team made sure we were comfortable with everything from paint colors to pricing strategy to marketing. In retrospect, we wouldn't have changed a single thing. And to note, even before we decided to sell, Michael had always been very helpful over the years with personal advice about the market without any pressure of convincing us to sell. I'd happily recommend Michael and his team for anyone looking for a great realtor. read more

Michael and his team is a great group of professionals anyone would be glad to work with. With their help, my husband and I bought a lovely place we can call our new home! From the first meeting with Michael and Cindy, we felt how knowledgeable and responsible they are. Cindy helped to understand all paperwork needed and always make sure that we follow the schedule. We were mostly interested in Mountain View since we love that area a lot, but were ready to look for properties from San Mateo to Sunnyvale. Michael and Cindy helped us to get a perfect place in Mountain View walkable distance to downtown, and they were very knowledgeable about other locations as well. We learnt what to look for when you first time looking at the property and the neighbourhood. Every advice was very helpful for us since the whole process was new for us. The most amazing part is that it was the very first bid we ever made and we won it! Michael has an excellent reputation and perfect feeling of the market. He gave us the right estimate on the home price and we won the bid process. We could not say how thankful we are for all the help, advice, patience and time Galli team provide us! read more

After interviewing a few relators, Michael and his team are top ranked in the bay area. We chose them. We adore Michael's personality and give 100% star to his professionality of work. The service we got from Michael is at the top level. Michael has been always so responsive each time when we need his advice and help. We are impressed by the breath of his knowledge. He seems know not only real estate but also hundreds of other things. He knows construction so well. When we were about to purchase a property, Michael bought a contractor (free of charge) to check the house. They spotted both the goods and bads. They gave frank opinions. That's what we need. We are also impressed by all the recommendations from him. We got the best CPA, Home Insurance agent, acoustic expert for sound-proofing, and etc. In the end, we bought a beautiful dream house. read more

After interviewing three agents in the spring, we chose to go with Michael Galli on our first home purchase. We started looking in early April, and we just went into contract (June 2013) on a townhouse in Mountain View, mostly due to Michael's expertise and good advice. A few highlights from our experience with him: 1 - Super responsive - he always calls, emails or texts us back, sometimes within minutes. 2 - Very knowlegeable about Mountain View especially and the Bay Area in general - he knows a lot about particular complexes and streets, and gives good advice about location. 3 - Friendly and genuine, and a consummate professional. 4 - Expert at the offer process - he made putting in offers easy, and I'm sure that his organization and presentation got us the property we bought. The whole process, beginning to end, was smooth and easy. If you are interested in Mountain View, I think he's got to be one of the best agents. At almost every open house we went to in Mountain View, when we said our agent was Michael Galli, the selling agent was like "Oh, Michael! He's great." or "Fantastic! I've known him for years." In this insane real estate market, there is nothing like having someone on your side that can help you get a place and give you his honest opinion and guidance on what to offer. I'm quite sure we would not have gotten our place without him. Thank you Michael - you are amazing and we'll see you at the housewarming! :) read more

Frankly, we can't say enough nice things about Michael Galli (and his team). My husband and I recently bought our first house (in Sunnyvale) and his guidance made us way more confident throughout the process than we had any right to be. From our first meeting, Michael was a bit different than other agents. He really spent time learning about our likes and dislikes and put in a ridiculous amount of effort and time to not just find a house, but a place that we really loved and were excited to live in. He was willing to discuss the pros and cons of so many different houses/neighborhoods/future scenarios, and brought up new ideas for us to consider as well, while never making us feel like we were wasting his time. He was able to rapidly point out areas of concern at open houses or in disclosures (even going so far as to bring a contractor along), while keeping our personal preferences at the front of mind. When it came to making an offer, he's simply the best. His price estimates were consistently in the right range, and he helped us individually craft an offer that was accepted despite competing offers that might have been more attractive financially. Michael and his team moved incredibly fast, while not making us feel rushed in any way, and answered all our questions thoroughly along the way. Final note: we heard from so many other agents at open houses: "Oh, Michael's a great agent", to which we always replied "Oh, we know!" If you want an agent for Los Altos, Mountain View, or Sunnyvale, and want someone with deep practical knowledge but also incredibly caring, thoughtful, and genuine, then look no further than Michael Galli. read more

My wife and I met Michael while hoping to sell a modest house in Mountain View and buy something a little larger in the vicinity. We asked Michael to work with us after meeting 4 or 5 very competent, accomplished agents in the Peninsula/South Bay area. I feel extremely lucky that we did. Here's why: First, on the sale side, Michael has a great eye for how to get the property ready for sale. Our Mountain View house wasn't an easy product to move. It was impacted by a busy street, and was very close to large multiple dwelling units. Michael handled this by crafting a few, very choice enhancements to the property to highlight its strengths while diverting attention away from its shortfalls. He convincingly explained how first time buyers would react to certain aspects of our house that we, frankly, couldn't see. And he was able to help us source the manpower to get things done fast (days) and inexpensively (couple of thousands). The finished product wasn't what my wife and I would want in our home; it was better. It was what everyone else wanted. Indeed, our neighbors and passersby who saw the work commented on the great improvements. Our house sold in the first weekend of showing. Second, he really impressed me by how attentive he was to our small project. Our house was sold at a modest price with a modest agency commission. And, we, the penny-pinching clients, had countless questions. Michael was always available to talk, to stop by to look, to make an extra phone call, to make a new suggestion. He did this because he really cared about delivering the best possible product to the market and ensuring that we felt comfortable throughout the process. Third, on the buying side, Michael knows every agent out there and is universally liked by all. When we started the buying process, we met many selling agents. Every agent -- I do mean everyone -- immediately had a smile in their face when I told them I was working with Michael. Does that matter? You bet. A selling agent who knows your buying agent and who trusts and enjoys working with him will think positively about you as a buyer. My wife and I believe that working with Michael's helped us to beat competing offers on the house we purchased (our initial offer wasn't the highest offer). Fourth, throughout the buying process, Michael always counseled us to stay consistent with our goals. This was a challenge because we purchased during a time of quickly ascending sale prices. Prospective buyers become frustrated "chasing" after homes. Several times Michael advised us to proceed with caution or stay away from homes that didn't feel 100% right, but we thought we'd be able to purchase. I think this shows great integrity on the part of an agent who is working hard for his clients. Btw., his integrity continued post sale. He called us a few times to check-in post close and, weeks after close, even helped us research some concerns we had for future enhancements we might make on the new house. Fifth and most important, Michael is just a super friendly guy who can work with you through your most tension filled moments. Selling and buying a house in the bay area isn't a bowl of cherries. Wrong moves can quickly wipe-away years of savings. And some of us type-A Silicon Valley people aren't easy-going when implications are this big. Lucky for me, the moments when I needed the most assurance were the moments when Michael's demeanor really shined. Michael's confident and likable nature helped me to survive through several challenges and frustrations. read more

The Galli team helped us buy our first home in March 2018 in Sunnyvale, CA. It's been a year almost and we continue to believe strongly that we were only able to buy this home with our wits about us because of the excellent service we received from the Galli team. They have excellent knowledge about the market, very thorough and very well connected. We bought our home off market and we only knew of it being available because of the Galli team's connections - the fact that they're so well connected definitely helped us gain an edge with every offer we made. The entire team is super vested in getting you a home that you love. They are available to speak with you any time (we literally never saw them take time off). In fact, one of the team members came to open houses with us even though they had a procedure done that required them to use support to get around for a couple of weeks - that shows you their commitment! Everyone goes out of their way to make sure you're comfortable with the purchase you're offering to make and understand your concerns, no matter how remote they may be. Like the other reviews mention, everyone on the team is very friendly - my husband and I actually consider them our friends. We will no doubt go to them if we are fortunate enough to be able to buy another home in the future. We continue to hold them in the highest regard and continue to be thankful to them in helping us buy our first home. They are the best agents you can ever find, and you will be lucky to have them on your side :) read more

We just completed a home purchase with Michael and his team, and we couldn't be happier. We contacted Michael after "dipping our toes in the market" at an open house and finding a property we were really interested in. A friend had recommended him about a month prior. Michael returned our call almost immediately, on a Sunday, and arranged to meet us at the property the following day. He talked us through all the reasons to be skeptical about the property, clearly wanting to make sure that this was the right place for us before moving forward. When we identified a potential blocking issue a bit further into the process, he worked to help us find a way around it, but he put absolutely no pressure on us and was clearly willing to let the sale go if that was the right thing to do. Michael and his team are very knowledgeable and responsive, and they helped us move quickly while not making us feel rushed. They are kind, principled people who are a pleasure to work with. And in the end, they helped us get the home for the best price we could have hoped for. We will definitely be working with Team Galli in the future and recommending them to our friends. read more

Our experience working with Galli was great. He and his team are very prompt in doing all the paperwork and fulfilling our requests for disclosures, comps, etc. The best thing about Michael was that his price estimates on the houses we bid on, were right there, we missed by a slight margin on a couple of occasions and mostly to casj offers; and then we decided not do a counter offer in another case. He is very prompt with emails and makes himself available to you all the time. We never felt rushed in to making any decisions and he also asked us to pass on some properties rather than pushing us to buy something that we didn't like much. His idea was to get us a house that we loved rather than just buying a house. We ended up finding a deal with our close friends, but still have only positive things to say about Michael and his team. read more

We asked Heather Green of the Galli Group to sell our Mountain View townhouse for us. She did a fantastic job at every step - strategizing, staging, pricing, timing, marketing, and deftly handling the two offers we got to maximize the selling price, which ended up $200,000 over asking. We especially appreciated Heather's management of the work needed to get the place ready to sell - she picked a few small changes (paint, door hardware, an up-to-date chandelier) that had a huge impact at a very reasonable cost to us. Heather's assistant Jan Vargas took care of all the paperwork, made sure we didn't miss anything, shepherded the property through escrow, and kept us informed at all times. The whole process couldn't have been smoother - Heather and Jan took care of everything! read more

We worked with Michael for several months in what initially seemed like a fruitless quest to buy our first house. We had a limited budget and a long list of wants and needs for our property and Michael worked tirelessly to try to get us what we wanted. He was eternally optimistic, funny, and positive about the whole process. We made several offers that were outbid by others by as much as $50,000 on several occasions and were ready to give up. Michael's determination and encouraging demeanor kept us trying and trying, despite our previous fails to purchase homes. When we finally succeeded, it was due entirely to Michael's swift moves to snatch up a house that had fallen out of contract before others got to it. Our offer was made and accepted in a matter of hours. The house that we ended up purchasing had not only all our needs met, but also many of our wants. We wouldn't hesitate to recommend Michael to anyone who was looking for a hardworking realtor that has his finger on the pulse of the Bay Area real estate market. read more

I could not more highly recommend the Galli team to anyone searching for a house in the Bay Area. Having an entire team of people to help us was an amazing experience. There was always an expert available to answer questions, of which I had a lot. The entire team was knowledgeable, kind, and it never felt like they were trying to earn their commission as fast as possible; they truly wanted us to find the right house and have an awesome experience. Michael and his team came highly recommended through an internal portal at work, and the recommendations were on point. My husband and I set up a call with Michael to see if he was a good fit for us. Michael shared his philosophy on finding the right house: he points out every possible thing he can see that might be a potential deterrent or turn off for the potential buyer because he doesn't want anyone to buy a house and realize later on that something about it bothers them. This sounded like exactly what we needed. We didn't want to be sold on a house; we wanted to know exactly what we were getting into. It was a regular thing for me to send emails with several houses I'd spotted on Redfin to the team to ask their opinion. "Is this a good one?" was a common question of mine, to which I'd get back fully transparent replies that ended up saving me a lot of time. They'd look through a listing with what I imagine must be red-flag radar, and point out a slew of potential problems. They knew which locations were good or bad, which streets are busy, which houses were going to be a big project to tackle. They'd look at the area around the house and notice eyesores that might bother not only me, but other potential buyers if we decided to sell in the future. That HAD to be a consideration. Even buying a mid-range home in the Bay Area is an almost insurmountably expensive endeavor. We needed to know we were making a good investment. Each time we'd go see a property, a member of the Galli Team would walk us through the house. I honestly adored every one of them. Michael and Heather both have an extremely keen eye. They'd point out tell-tale signs of foundation damage and could provide knowledgeable estimates of what a repair might cost. Walking a property with Michael was practically like being there with an inspector. I'd be perusing the house, checking out things like floors and natural light and layout, and he'd be checking walls, electricity panels, climbing on things to get a better view, seeing what kind of roof there was... the list goes on. There were times I honestly felt a little desperate because I was SO ready to be in a house, and a real estate agent with less integrity could have easily talked me into settling on a less than ideal property. Not Michael. "I think you can do better," he'd tell us. "Let's keep looking." So we did, and we found a house I honestly didn't think we stood a chance at getting. It was everything we wanted and needed. That's not to say there weren't compromises--of course there were, especially with our budget. But we found a house that was so much better than anything I thought we could afford. There were eight other offers on it (clearly we weren't the only ones in love with it!), but Michael used the data on nearby properties that had sold and sales trends and a bunch of other metrics to help determine what our offer should be. He also called the listing agent and spoke with them, advertising the other things we could bring to the table (many in part thanks to him, like the ability to close in 21 days), and I think this call made the difference and got us that house. We did have to raise our offer. We were expecting that. But the price we paid was fair and competitive. Even after the sale of the property, the team wasn't done. Everyone was so warm and caring. The day we closed and picked up our keys, Michael, Jessamyn (another person on the team who's wonderful and an absolute sweetheart) and his contractor walked through the house with us, showing us where every shut-off valve was and going over the ins and outs of the property so we could move in with full confidence. The Galli Team arranged an amazing team of gardeners to come and mow the yard, trim the bushes, and get the yard in tip-top shape. It honestly looked beautiful. They put out welcome mats, made sure there was soap and toilet paper in the bathrooms so we'd be prepared for move-in day (how considerate is that?) and gave us the most lovely house-warming present. Michael also generously offered us two free hours with his contractor to work out whatever the house might need, which is amazing. Buying a house is such a stressful, overwhelming experience, but Michael and his team do everything they can think of to make the process easier and more enjoyable. Michael as a person is so friendly and knowledgeable and sincere. He never steered us wrong. If you're looking for a real estate agent to help you buy a house, I couldn't recommend him more highly. read more

I had the opportunity to work with Michael Galli on both buyer and seller side. Michael is so professional, knowledgeable and pleasant to work with. On the buyer side, Michael helped us find our dream home and compete against 10 other offers! On the seller side Michael was superb as well! He walked us through the whole process with easy. He suggested we did staging and landscaping and took professional photos for the web. In the end, the house showed really beautifully, we had a really busy open house people and we only had to show it one weekend. We had 21 offers and it over 40% asking price! read more

After nineteen years, we were naturally attached to our home and surrounding garden -- we wanted both to be honored and cared for into the future. Naturally, we were apprehensive of the process, transactional in nature, of working with a realtor to sell our home. Working with the Michael Galli team gave us time to move at a comfortable pace that felt respectful and open - with encouragement and space to fully explore all of our options before moving ahead. With Michael and Heather, we trusted that our home would continue to be cared for in this transition -- nothing would be done that disrupted or misrepresented what we had created. Preparations included sanding the floors and other improvements, but no extra costs for changes that may not have been appropriate or wanted. The team was present and accessible, each step of the process. Most importantly, they were strategic. Michael's awareness of the market balanced with past experience influenced decisions up to the very last minute. Selling our house taught us that trust is actually the most important part of the process - everything went smoothly, and we applied what we learned in buying our next house. read more

We chose Michael and his team to help us sell our house in Mountain View in 2018, and, like other reviewers, we were extremely happy with our decision. Michael and Heather are very knowledgeable about the Mountain View real estate market, and they took ample time to explain the trends they were seeing within Mountain View's various neighborhoods and how that would impact the sale of our home. During the prep process, Heather managed all of our service providers and inspections so that we really didn't have to do anything, which was especially important because we had already moved out of the area. In addition, on numerous occasions, Michael and Heather made time to talk through decisions we needed to make to prepare our house for listing. As our listing date approached, Michael provided frequent market updates, and then had daily calls with us following our listing weekend through the date that we ultimately accepted an offer. Michael's team did a wonderful job explaining the sale process and walking us through the various decisions we needed to make to get the best result possible. Their knowledge and candor made them easy to trust, even after we had relocated several thousand miles away. And, most importantly, they produced a good result. We would wholeheartedly recommend them to anyone looking to sell their house in the Bay Area. read more

As first-time buyers, Michael and his team were incredibly helpful, available, and encouraging. We trusted his input and advice, and not once did we feel like he was pushing us into something we didn't want or weren't comfortable with. If anything, as other reviewers indicate, he will point out all possible negatives so that you can make a fully informed decision. But while he will point out all negatives up front, once you say you like a house, he'll do everything he can to get it for you. He is easy to be with, encouraging, responsive, honest, and generous. His whole team is great to work with. Some people think a "team" approach means you won't primarily work with Michael, but that's not true. He will be your primary negotiator and contact person, but he has also a fantastic team that works with him, and each specializes in other areas like listings, contracts, etc. As we went to open houses, worked with a bank lender, selling agents, and the title company of the house we bought, there were little details or things that Michael did, which impressed even other professionals who have seen it all. He has a great reputation, which is crucial in such a competitive market. He knows Mountain View and Sunnyvale extremely well, so if that's your area, he's your guy. We absolutely loved working with Michael and his team, and with his help we bought a house we love after just three offers in three weeks. read more

Michael helped us purchase our home in Los Altos area recently, and we have nothing but great things to say about the team. This was not our first home transaction in the bay area - we had worked with real estate agents before. But only after working with Micheal we appreciated the value a buyers agent can bring to the home purchase. Micheal really tried to understand our requirements for a home. During tours, Michael would be the first to point out potential issues from the perspective of our family. For homes where we considered remodeling, Michael would bring along his trusted contractor - to make recommendations and provide estimates for the remodeling. That would help us evaluate how much we were willing to offer for the home. Before making an offer, Micheal would help us understand the disclosures in great detail - even if it meant staying up late at night discussing the disclosures over the phone! If you want to buy/sell a home in MTV/Los Altos/Sunnyvale areas, go with Michael! He's the best! read more

Let me preface this lengthy review with the following disclaimer (which will hopefully lead you to read it in its entirety): my husband and I have had the pleasure to work with Michael Galli not once but TWICE over the past few years and I cannot emphasize enough his consummate professionalism, his knowledge and expertise of the Bay Area real estate scene, AND, most importantly (well, in my book anyway), just how truly kind-hearted and caring an individual he is! When we were finally ready to take the plunge into the intimidating world of first-time home ownership, we weren't exactly systematic in our initial approach - we just attended as many open houses in the Mountain View/Sunnyvale/Los Altos area we could squeeze into any given Saturday/Sunday and figured we'd eventually stumble upon a home to call our own. This went on for a couple of months, and while helpful in formulating concrete criteria as to what we did/did not want in a home, it also ended up tiring us out prematurely and left us feeling more than a bit overwhelmed...cue Michael! What we thought would be another run-of-the-mill open house turned out to be the game changer: being warmly greeted at the front door by a genuinely kind and personable realtor, one who took the time to answer MANY questions during an open house he himself was hosting, we recognized almost immediately just what a rarity Michael was. Now, a word or two about Michael's dedication to his clients: he goes above and beyond to help ease what is arguably the most stressful financial undertaking in a person's life. I'm not sure how he does it but he makes you feel like you are his first priority though he easily has a million things going on all at once between other clients and his lovely family. Michael has the uncanny ability to anticipate needs/wants you may have been unaware of until, with his intuitive sense and years of vast experience, they are subtly pointed out to you. He is intelligent, patient, reassuring, responsive and well-connected, all requisites in a market as hyper-competitive and demanding as this one is. He is also easily accessible via phone, email and/or text (except for a dedicated couple of hours every night for his family...like I said, the man knows how to prioritize!); and when he sees a property with you, he will pore over every last detail of that house, pointing out great selling points and deal-breaking flaws, sometimes spending HOURS there with you (essentially donning his quasi-therapist hat) while you agonize over the property, its merits and whether or not it "speaks to you." Did I mention his infinite patience?! After helping us find our perfect home in 2011, we went right back to Michael when my parents decided to move to Mountain View from NYC in 2015. Needless to say, he made what could have been a nightmarish situation not only pleasant but relatively pain-free. As my parents' proxy/POA here in California, we had to take care of EVERYTHING ourselves, hence going through all the stress of buying a home all over again!? Michael and his dedicated team paved the way to ensure that everything was executed perfectly and in a timely manner to boot. Michael spent countless painstaking hours poring over disclosure docs, HOA docs, reports, etc. for both properties with us; he was present at both closings; he was right there the entire time in the title office (again, both times) to answer any questions and offer his opinions on any unforeseen issues; and he goes the extra mile - something as seemingly simple as sending out copies of closing docs and HUD statements in early January to help facilitate the dreaded chore of collecting tax-related documents speaks volumes to his thoughtfulness. Let's keep it real...there's a vulturous disingenuousness, a smarmy pushiness about many realtors that is thoroughly off-putting. Suffice it to say that everything about Michael, his approach, his demeanor and his attitude stand in stark contrast to these less-than-flattering stereotypes: after our first day of seeing properties with Michael in 2011, we knew we'd found an amazing real estate agent; after going through it all over again in 2015, we could rest assured in the knowledge that we not only had a super-competent agent by our side, but a friend who had our best interests at heart - enough said. read more

My husband and I recently purchased a house and Michael and his team provided excellent help throughout the process. What we most appreciated about Michael is that he is very upfront about the negatives of the houses no matter how passionate we feel about them. One time, my husband and I were almost ready to make an offer for a house but Michael convinced us not to by laying out the negative things about the house we could not see as a first time home buyer, which we now believe was the best decision we ever made. One of his key competencies comes from his comparable analysis skills. When we had to come up with our offer price for the house, Michael and his team did an excellent job comparing all the recent house prices in the same neighborhood. Unlike many other agents, Michael is not afraid to suggest a reasonable dollar amount for an offer price. When we finally purchased our house, we found out that we got our house at the lowest price the seller could accept. Other things we wanted to note about Michael and his team is that they are extremely prompt with answers to our questions whether it is through email, text, phone call, etc. My husband and I were probably not the easiest client since we had tons of questions/requests and often felt very nervous and anxious throughout the process. Michael was always pleasant to work with and had great attitude. It has been more than a month since we purchased the house but his help still continues. For example, when we need cleaning service, contractor, landscaping, etc. he is willing to spend his time to find the best service providers and would try to find the most reasonable/affordable price for us. Overall, Michael and his team far exceeded our expectations. For all our friends who have not purchased a house yet or looking for a new house, we recommended Michael with confidence! read more

Michael is amazing on so many levels! Where do I start??!! For the year 2012, we worked with a different realtor (we did not yet know Michael) in search of a house in either Mountain View or a couple of other locales. Our search was unsuccessful. During that year long process, we learned the import of having an agent who knows everything about the area is which you are searching. And that is Michael!!! We were very set on getting a house in a small grid in downtown Mountain View. Period. We were pretty inflexible and had pretty much given up on our hopes of getting a home in Mountain View. One Sunday, we walked through an open house on a nearby street and met Michael. Within a few weeks of that meeting, Michael showed us an off-market house right in the middle of our grid. WOW!!!! He has his finger on the pulse of Mountain View and his clients truly benefit from this. The day that Michael showed us the house, he came prepared with an offer for us to submit to the owner. He knew that we needed to make an offer fast in order to prevent the owner from putting the house on the market and, as always, he was prepared. During the whole process, Michael was advisor, therapist, and friend. He truly wants his clients to be happy with their decision and is willing to take those late night phone calls to listen and advise. After we purchased our home, we needed to renovate it and Michael shared with us all of his preferred vendors....all of which have jumped through hoops to help us when we mention that Michael referred them to us. In addition to being a stellar agent and consummate professional, Michael is a truly caring, genuine, honest guy...one of those people that makes the world a better place for all who know him. We love our house and are truly delighted with our decision to enlist Michael as our agent. We could not have asked for more in an agent from our initial meeting to discuss our wants/needs to searching for a home to making an offer to close to renovation. Michael is the absolute best and I would (and have) recommend him to friends in a heartbeat. I give him the highest rating and recommendation imaginable!! read more

When you go looking for a realtor, ask around and get some suggestions from friends and colleagues. Then go talk to Michael and I bet he'll impress you. He's smart, he knows about the local markets and he understands the industry. He's also a genuinely nice guy, which makes him ever more remarkable. We were buying our first place and he made sure everything went smoothly, which is quite a feat in this market. His network is excellent and everywhere we went, people seemed to know him. Everyone he recommended was top notch, and you'll quickly come to trust his judgement and recommendations. He also works incredibly hard and really goes the extra mile when it matters. It's easy to see why everyone likes working with him. read more

We first met Heather about six years ago when we were looking to purchase our first home. She was very approachable and easy to work with. We put in multiple offers, but we finally purchased a townhouse through her. Recently, with Michael and Heather and the rest of their team, we sold our townhouse and purchased a single family home. Michael and Heather gave us great recommendations on what to do to prep our townhouse for sale. They were very open and gave us great feedback and strategies. Soon after we sold the townhouse, we were looking to purchase again. Michael and Heather were flexible with their schedules and gave us great insight into the houses we were interested in. We looked at some houses, but when we found the one we wanted to put an offer on, Michael was just as excited as we were. Michael, Heather, and their team has been with us through every step of the buying, selling, and buying (again) process, and we are so glad we had such an amazing team supporting us the entire time. We are now in our wonderful home and we couldn't be happier. Thank you Galli Team! read more

We recently closed escrow on the sale of our home working with Michael as our listing agent. I must echo many of the same sentiments shared by other Yelpers who have also worked with Michael--he is extremely knowledgeable, keeps everything on track from start to finish--without a hitch, and everyone we talked to during the process from our lender to the painters all reiterated that we were in great hands by working with Michael. We received first-class treatment in the preparation, staging, and marketing of our home--which ultimately led to receiving multiple offers. If you are thinking of buying or selling a home--Michael is the best! read more

Michael helped us buying our first house in Sunnyvale three years ago and the experience couldn't be better -- he was super knowledgeable, responsive, friendly, polite, and honest. This fall we are back in the market and decided to sell the house first. Of course, our choice was Michael and now his team including Heather (who did a wonderful job in home repair and staging) and Jan (who coordinated the complex / tight schedule without a hitch). The team was able to maximize the strength of the house, and the result was a huge success beyond our expectation. We know some agents can sell high (especially in this seller's market) but it's hard to find an agent like Michael who does his best to be fair to buyers so that they would not regret their decision. Highly recommend. read more

Michael is the best real estate agent we have ever worked with. This is the second time we've worked with him on buying a house, and he is an absolute pleasure to work with. He can walk through a house and point out all the good and bad points, and how much it would take to make the house the way you would want. His knowledge of neighborhoods and current market pricing is encyclopedic, and because of this he is an excellent negotiator. We got the house we wanted at a reasonable price because of Michael. His followup is also fantastic, with constant outreach, and help with contractors, etc.. Working with Michael (and really his whole team) is an A+ experience. read more

We contacted Michael while still abroad, and the first video conversation with him left us very impressed. The communication was very efficient. He listened carefully to our needs and expectations and explained very clearly the process of making an offer and buying a house. He answered all of our questions and immediately gained our trust. After the video call, Michael started sending us examples of listings. He asked our feedback on each, to learn our taste better. Then we came to Mountain View for a house hunting trip. Michael showed us about 10 houses during this trip. After the house hunting trip we had a pretty good idea of what we wanted. A month later we relocated to Mountain View, and about 10 days after arrival we saw a house we were ready to make an offer on. Michael went with us over the details of the disclosures documents, and went with us to the house so that we can see exactly what the disclosure docs were mentioning. Michael said that the house was great and he encouraged us to bid for it, and yet he made sure we are aware of its weaknesses too. The listing agents of the house knew Michael and reacted very positively when they heard he's representing us. We heard such positive reactions from several listing agents we met at open houses. Our impression was that Michael is very well connected and known. He receives a lot of information from his network, information that was otherwise inaccessible for us. Two days before we made our offer Michael connected us with a great mortgage banker (Cammie Brodie from everbank), who preapproved us in a day and committed to a 14 days closing, which was twice as fast as our previous lender. The fast closing and the connection Michael had with the listing agents strengthened our offer a lot, and indeed our very first offer was accepted, which is almost unheard of in the Mountain View real estate market. The house was appraised for the price we paid, and a look at some comps left us with the feeling that we paid a fair price. In this crazy Seller's market, 24 days after arriving at California, we had the keys to our new house. After we won the contract, Michael connected us with many conrtactors. He called them for us, and scheduled visits in the house. We did not yet have keys to the house, but Michael opened the house to let the contractors in. We got quotes and hired some of the contractors, and some of them started working almost immediately after we got the keys. Michael is ultra-responsive and has a lot of patience for endless questions and house visits. He is very friendly and attentive. He responds to emails and phone calls immediately, is very professional, and we felt that having him on our side significantly increases our chances for a successful purchase. We strongly recommend him. read more

Very early in our home search we came across a listing by Michael and his team and boy am I glad we did. We were impressed not only by how good the home had been set up and staged but also how professional yet personable the entire Galli team was. Michael and Heather took the time to ask and understand all that we wanted in our very first home. According to our criteria they would shortlist a few homes every week and schedule weekend visits for us. Another thing that stood out was their patience through the entire process. We visited any home that we considered multiple times and they were more than happy to accompany us. Michael in fact encouraged us to, he felt each visit would bring us a fresh perspective. Through the 4 months that we worked with Michael, we learnt a lot. What to look for in a house, in the neighborhood, which trade offs were ok to make and which ones weren't. As another reviewer mentioned, Michael is more likely to talk you out of buying a house than otherwise. Not once in the 4 months that we worked with him did we ever feel like we were taking too much of his time or pressured to make an offer. He would even have a contractor come in when we were considering homes to point out any potential issues and areas of improvement. Also a big plus was that Michael was almost always spot on when it came to deciding an offer price, which is key in this competitive market. In the end, we got the perfect home for us and we can seriously attribute it to all the hard work that the entire Galli team put in. read more

I can't recommend Michael highly enough! As first-time homebuyers, we had a million questions and concerns about every aspect of the homebuying process. Michael was always extremely responsive, even answering late-night calls, and immensely patient and informative as he walked us through every step. He's super knowledgeable about all kinds of auxiliary information about homes in the Bay Area, too--schools planning to redistrict, zoning information that would affect renovations, chemical spills in the area, etc. If there was ever something he didn't know the answer to immediately, he was always happy to research or check with an expert (and often did that anyway just to double check). He had really good feedback about remodeling, and he was also always happy to bring a general contractor to come look at properties with us, both to look over the inspections and point out anything the inspectors might have missed that might end up being costly, and also to talk through what could be done to the property in terms of renovation and what the cost would be like. I also felt that he was really transparent--when we went to properties together, he was extremely thorough and detailed about strengths and weaknesses of each one (and was able to point out many things we never would have noticed or thought of ourselves). When we were particularly excited about one property, he came and spent two hours with us there on a weekend, and was able to point out many aspects of it we wouldn't necessarily have considered. We appreciated him pointing out the downfalls that we hadn't seen on our own. I also appreciated how willing he was to invest time in just showing us as many homes as possible in a wide range to get a sense of context, and how he never put any pressure on us or made us feel like we were wasting his time. But, when we found something we liked--he sat out on the lawn with us for an hour or so to get a sense of the neighborhood and whether we could see ourselves there--he went all out to get us the place. He was extremely hands-on with all aspects of the process (with the lenders, etc.) to make sure everything was running smoothly and that all our questions and concerns were taken care of. We didn't have a huge budget and--knowing how insanely competitive it is in the Bay Area right now--were expecting the whole process to be a long and demoralizing one, but in less than a month we were able to close on a home that saw nine other offers, including all cash offers and offers with more money down. I really think a large part of that had to do with the listing agent's confidence in Michael's reputation ("Oh, Michael! He's a very good agent," she said, when we were at the open house) and the way he was able to present us as buyers. Besides that, he's a pleasure to work with--easygoing, friendly and easy to connect with, and has the gift of making every client feel like a top priority. I'd love to work with him again someday in the future! read more

We recently bought our first home. Buying a home had always been a dream of ours. We had what we felt was a reasonable budget so we started looking at the beginning of 2012. We quickly discovered that so many homes and areas were out of our reach. One of the best things we did is choose Michael as our realtor and I truly believe we wouldn't have found anything if it wasn't for him. Michael is the most patient, honest, likeable guy you will meet. The entire time we were looking, all he wanted is for us to find a home we were comfortable buying. We never felt any pressure to buy something. We probably looked at about hundred places (condos, townhouses, houses) all over the bay area and he would have shown us a thousand places if that is what it took for us to find a place that was right for us. There was one place we saw on our own that we were determined to buy so we had Michael take a look at it with us. He listened to all the things we liked about it, pointed out the positives and said he understood why it was appealing to us. Then, we walked outside and he told us he would be concerned if we bought it because he did not feel comfortable with the neighborhood (we originally thought it was okay, probably because we were tired of looking). That was it; we were out of there and kept looking. I have never heard of a realtor talking someone out of buying something they really wanted. He spent so much time with us at every place, thoroughly inspecting things and pointing out the positives and negatives. After searching Mountain View, Sunnyvale, and several areas of San Jose, we got the idea to look in Half Moon Bay. I called Michael and told him we were going to start searching this area thinking he was going to give up on us and he said, "great idea"! We found our place the next week in Half Moon Bay. We fell in love with it right away and knew it was for us; it was even in our price range. It had been on the market for awhile, and as luck would have it, suddenly everyone wanted it. It was touch and go; we thought we were going to get it, then we found out they were going to take a higher offer. My other half was okay, but I was devastated to hear the news. Michael let the other realtor/sellers know how much we loved the home, and a few hours later, they decided to accept our offer instead. A great, likeable realtor makes all the difference. Michael was extremely helpful from start to finish. He always got back to us right away and responded quickly to our questions (we had a lot). I could go on and on about how great Michael is. He helped make our dreams come true! read more

Michael helped us find our new home and we could not be happier with the whole experience. He has many years of experience in the business and knows the area well and also knows many of the selling agents. He is very responsive whether by phone or email, gives good advice, does a super job of following up and really takes the time to understand what you would really like to have in a new home. He also has a good understanding of general construction having pretty much rebuilt his own home and can give great referrals to get whatever job you need done. Even though its been several months since we bought our home, Michael will still call to check in with us to see how we are doing when most other agents would take their commission and you never hear from them again. We have already referred friends to Michael and will continue to refer friends because we know they are in good hands. If you are looking for a new home or looking to sell a home in the general Los Altos, Palo Alto, Mountain View, Cupertino and Sunnyvale areas, I would give Michael a call. read more

Michael and his team raised the bar and set a gold standard for real estate agents. We used Michael for a a successful purchase in the very competitive Silicon Valley market and thoroughly enjoyed working with him and his team. The level of service we received is exceptional and consistently exceeded our (already high) expectations throughout the home purchase process. I have bought and sold a house before with another agent who I thought provided good service until this experience with Michael. When we decided to purchase a house, we knew a good agent could make a tremendous difference in not only successfully completing a purchase, but also at an appropriate price. We interviewed 4 agents overall and he came out on top. From the first time we met Michael and his partner Steve, we knew they were the best and we wanted to work with them. They demonstrated an incredible amount of knowledge of various neighborhoods (streets even) and their attributes. Michael even knew the pros/cons of individual streets from his years of experience. They were receptive to what we were looking for and asked good questions to zero in on what we were looking for. Other agents did not express as much interest in our needs and failed to demonstrate their value-add (many generic responses). Michael did not require us to sign any exclusivity agreement to use him as our agent - a nice customer service statement. His integrity also showed by his commitment to never double represent a buyer and seller in the same transaction or write offers on the same house with multiple buyers - he will have another agent in his office represent you to avoid conflicts of interest. As independent house hunters with familiarity with Apps like Redfin, we expected to do most of the searching and open house viewings ourselves. Another agent on Michael's team scanned new listings as they came out and emailed houses for consideration that matched our criteria along with pros/cons of each to consider. If they matched our interest, we could view it with Michael or his team. Michael and his team are very easy to get a hold of and are flexible to view houses on evenings and weekends, which worked better for our work schedules. During the viewings, Michael is not afraid to point out all the negatives he can find in a house for our consideration. This is refreshing to see in real estate agents who are generally concerned about completing transactions as quickly as possible to collect a commission. Michael actually cares about his customers and wants to make sure they know what they are getting into and will be happy. He also has great insights into how much certain renovations or repairs will cost - this came in very useful to factor in when coming up with a purchase price. When we found something we were considering making an offer on, Michael took the time to go through the disclosures line by line with us explaining each one. He even paid to have a contractor come independently inspect the house (and actually found things missed by the sellers home inspector). Michael also provided comps including insights on trends. We saw some acceptable houses, but only one felt right for us. Michael was diligent in staying connected with the selling agent, coming up with a pricing strategy, and presenting our offer. His service didn't stop there. He also went over all the features of our house and safety precautions. He shared recommendations for basic renovations and contractors for various services. Overall, we are extremely pleased with our purchase process, particularly when compared to the difficulties some of our friends faced being pushed by their real estate agents to either overpay for the wrong house or being pressured to buy in less desirable areas outside of their target. We are now moved in and love our home thanks to Michael and Team Galli! read more

I just sold my downtown Mountain View home with Michael Galli and his team, and I can't recommend them highly enough. Working under challenging time restraints, they made really smart upgrade decisions, for maximum impact in terms of appeal, and impressive returns on all costs. In less than three weeks, they landscaped, prepped, and staged my house in a way that brought its charming old bones to life and made it irresistible. (I wanted to move back in.) They were onsite, managing every detail, and often doing the detail work themselves, down to restoring the original, lighted address sign and hanging a colorful rope swing from the newly trimmed oak tree in the back yard. After one open house weekend, the house sold in five days, with multiple offers. Through every stage of the process, Michael, Heather, and Jan were consummate professionals, with great transparency and integrity--and also great good will. That made parting with a house of 30 years actually a good memory. read more

Michael Galli is a cut above the rest and with him on your side you *will* find that house you are looking for - even in this cut throat market. My husband and I had been looking to buy in Mountain View/Sunnyvale for years and had no luck with a series of non competitive realtors along the way. We thought we would have to give up our dream of a short commute and great schools. We were so fortunate to have finally found Michael who within a few months found us the house we were looking for in Mountain View within our limited budget. He found us a pre-market property and quickly worked to negotiate a deal we knew no other agent could have. There is a reason he is the number one agent in Mountain View and is so well respected in the community. He would not sell you a house he wouldn't buy himself and has high standards and ethics. He is personable, very quick to respond and as first time home buyers helped us tremendously with his contacts of home renovations and advice which we really valued. He continues to stay in touch and giving us valuable advice. When he handed us the keys he got us wrenches, showed us how to turn off the gas and water in case of emergencies, purchased us home warranty for a year and even got us a thoughtful present. Such a class act. He is in this business because he truly loves what he does. We are so glad we found Michael and a great friend in the process. You can't go wrong. read more

Worked tirelessly to help us find our home. Didn't hesitate to go above and beyond to make the process easier for us. He knows the Mountain View area well and he brings in all sorts of experts to help make sure this major decision is made well. Can't imagine buying a house without him. read more

Michael is a great agent. He knows the Mountain View market and what is going on in the town very well. He is also very responsive, professional and goes above and beyond. When we were in the market for a new home, we initially began working with another well-regarded agent. After awhile, it became clear that we needed to find someone else to help us out since the agent was showing us properties that weren't really what we wanted. Michael really understood our needs and worked hard to find us the right place. He was extremely patient with us as well, while we hemmed and hawed on various properties and considered remodeling/construction options for several properties. Michael was always able to provide his professional advice, and if something was beyond his knowledge base, he would call in an expert to help us out. In fact, we continue to turn to Michael for professional referrals and the folks he recommends have yet to disappoint. Michael genuinely cares about his clients and seems to really enjoys his job. We recommend Michael to all of our friends looking for a new home in the area. read more

Michael is amazing. The best agent in Mountain View, and actually probably the best I have ever worked with. He helped us find our house in Mountain View last year after selling our townhouse in a matter of days. He was extremely helpful and attentive throughout the process, always honest and he truly cares about finding you your dream home. He is also incredibly well-connected and knows of every listing (many that don't ever go on the market) which is huge in a competitive market like the Bay Area. I can't recommend him enough. read more