Professional and amazing!! Helped my NON-technology elderly parents repair and replace their OLD…read moretoilet to an ADA one. My mom fell in love with this gentleman and has a new plumber for life!!! Thank you so very much!

William from Affordable Drain Solutions was responsive to my service requests for both indoor and…read moreoutdoor drain projects. He worked around my schedule to come at a time convenient for me to address the indoor basement bathroom drain clog and made arrangements for Alex to come at the same time to assess my outdoor garden/downspout drain issues. Alex explained my options for a solution and gave me a quote on the solution I requested. William completed unclogging my drain and, at my request, utilized his camera equipment to inspect my sewer line. He was thorough and patient and spent extra time explaining what the camera showed and made recommendations for addressing any future issues. I considered his work to be of high quality and a good value. I plan to utilize the team to address my outdoor drain issues in the next couple of weeks.

Clay and his guys were timely, courteous & helpful. They removed an 8 yr old gas hot water heater…read morefor us & replaced it with a tankless heater. So far we are very pleased with it. I will only use Jenkins plumbing for any future plumbing needs. they are the very best.

There awesome I live in the bella vista properties they use Jenkins an they replaced the water…read moreheater they did great work. Knowageable an clean an professional.

I have an airbnb on the basement level of our home and had guests checking in on a Friday. I did a…read morelast minute inspection of the apartment before they arrived to find a dried layer of brown looking stuff in the bottom of the kitchen sinks and realized the septic tank had likely caused this. I soon learned finding someone who will come to your home on a Friday afternoon or weekend is next to impossible! I called at least 10 local companies. 2-3 said they'd come on the next morning but only Ron showed up! He & his guys were quick locating and digging up the tank. Ron explained everything and did a great job checking when he was finished to make sure we had no further problems. The price was kinda steep, $650, but that may be the going rate? Highly recommend this company to empty and clean out your septic tank.

We had a service call for cleaning a septic. Was a little high but we found out an issue we had…read morethat we never knew we had.So it was good they came. Thank you !

We're disappointed in this Co. They were called out twice; however, did not finish the job both…read moretimes. We had to call another co. to come out and finish.

This business was extremely helpful when my water heater died. Jenna made the necessary calls to…read morethe workmen and Clay did a great job to get me a same day change out. Really professional outfit.

DO NOT call these guys to fix a clogged drain. I had them come out for a clog in my main drain…read morecoming out of my house. I knew where the leak was because I attempted to fix it myself before I ever called anyone. The first day they came out with just a snake, no hydro cleaning or camera (even though they specifically list that they have a camera on their website) and after they "fixed it" after snaking it twice, digging a large hole in my yard that they did not need to do, the leak came back that night even worse and backed up into the whole house. They came back a second time the next day, with the exact same snake, and did the exact same thing and must have barely broke through enough for it to drain for a couple days because that is all it took and the backup started again. Just call Ponchos.

Great prompt service. Highly recommend. Friendly and knew what they were doing. Came right out in…read morean emergency.

they did several jobs for me im very please!!!! they did a gas line and a full house remodelread more

I scheduled an appointment with them on a Monday. They said they could come on Wednesday or…read moreThursday but most likely Thursday. Wednesday came and went and I did not hear from them so I called on Thursday morning to get an ETA. No answer. I called every couple hours, left two voicemails and eventually got the message that their voicemail box was full. Essentially, they ghosted me and I had to scramble to find someone else as I was on a time crunch. Disappointed because this place had a 5 star rating.

The reason I'm giving 1 star is bc I can't give 0. I had an issue with a lot of water under the…read morehouse and some collapsed drains, I told them what was going on, and was told "we'll be there Friday morning". I asked if they at least wanted to come to look at it first and give me an estimate (this was on a Monday). Was told "that's not necessary; if we need anything when we get there we'll run up to Lowes for it". I called again Wednesday to confirm Friday's schedule because I was going to have to pay for having the water pumped out before they could work on it, and asked AGAIN if they would come look at it to make sure they knew what they were looking at and would have needed materials; was again told "it's not necessary, we'll take care of all of it when we get there, and we'll have it done that day". I paid $650 to have the water pumped out on Thursday evening so it would (theoretically) be dry for them to work on Friday. The crew got here Friday morning, looked at it, called the office, and the office called me back and said, "We're not going to do it. It's going to be a big job and we've got several small jobs we need to do instead". SERIOUSLY? I asked what I'm supposed to do, and she snipped "I suggest you call somebody else!" So they cost me $650 for pumping that had to be done AGAIN because they didn't do the work they confidently stated they WOULD do. NOT GOOD BUSINESS. I told the person who'd recommended them (it was actually the business owner of the pumping company) what happened, and he said "I never would have recommended them if I'd known they were going to do you that way!"

Do not use these people. We called them for a leak with our ice maker line under our kitchen. We…read moreasked that they replace the tubing. They not only didn't replace the tubing - two incompetent technicians took a 3 hr joyride to "Lowes" which is 5-7 minutes from our home - at our expense - to buy this part. They didn't replace the tubing AS ASKED but did a crappy patch job. Without apology they charged us $560 for this. The woman who we spoke to on the phone was rude and unapologetic about the expense. They refused to offer us a quote beforehand. Within 2 weeks the line began spraying water again and this time with a vengeance. So rather than call them back to fix their incompetent work, we are doing it ourselves. OUTRAGEOUS. DO NOT USE.

Would give them zero stars if I could. Called their office and asked if they charge for estimates,…read morethe lady at office said when plumbers show up they would tell me if their was an estimate fee. I explained I dont want anyone to come out if there is an estimate fee. Later that day got a call from the plumbers saying they were in the area and they were coming by if I was home. So I said sure. They showed uo, didnt mention anything about a esrimate fee and started looking at my new build issues from the previous plumber who didnt finish. They threw out a verbal $14,000, could be more and I said I will contact them if I decide to hire them because had 3 more companies looking at issue. They left and I hired someone else that was about $6000 cheaper. Few weeks later I received a bill for $225 for estimate. I called them and explained No one ever mentioned they charged a fee for estimate, even when I specifically asked the question to the office worker on initial call and told them not to come out if they charged a fee. They said it didnt matter, I am to pay for their time spent providing me an estimate. Very unprofessional service and not trustworthy!

they saw me coming, had main leak after meter was changed. charged me $400 to look for it, told me…read morethat I would get credit for that if they did work. Not. They spent first day digging up and destroying my line, then they figured I needed a quote.....good timing huh? twice what I was expecting. was told line was wrong kind and wouldn't pass inspection, highly doubt there was any inspection. anyway, they waited until the next morning to finish and expected payment right then and there, had to leave work to meet them, felt mob like. the only thing missing was the gun. Stay away.