The care taken through the exam process is beyond great. We appreciate the knowledge shared with us…read moreabout the chosen glasses and sunglasses that fit our insurance profile.

it used be good. but not anymore. My glasses wasn't fit for my eye, I'd like to have a new…read moreprescription. I contacted and left message. no one responded me my request. I've real bad experience even though they are charging more.

Dr Sygiel is one of the best along with Michelle that takes care of the eyeglasses.my wife & I have…read morebeen going to him for many years.

Dr. Hart was an excellent doctor. However, I am having a hard time getting my $150 reimbursement…read morefor my glasses, it is still an ongoing process. It seems like Anew does not know the process on how to get my $150 reimbursement. I am currently working with Hap senior plus on my reimbursement of $150.

I love this practice. All employees are friendly and accommodating. I never wait long for…read moreappointments. Dr White is wonderful! He listens to my questions and concerns, is exceptionally knowledgeable and has been very, very helpful to me in achieving the best vision possible. I highly recommend Evolve Eyecare

Top-notch eye care. Always on time. Cordial. And friendly…read more Their equipment seems to me to be very up to date, and the eye scans and such are a breeze compared to many years ago. You know, the puff-machine... This is a full-service eye care office. Glasses. Contacts. Exams. It's all good here. Dr. Lieberman is my usual doc and she's top-notch. She is really good her patients. Highly recommended. It's not easy to find a good, full-service eye care facility. The docs and staff are carrying on the awesome legacy of Dr. Swanson to be sure.

I had been considering contact lenses for a while, but I wasn't sure if I was a good candidate for…read morethem or if I could handle touching my eyes every day! Dr. Levin was incredibly patient and answered all of my questions in detail, making sure I was comfortable with my decisions and also making sure I understood the best contacts for my eyes and how to properly use and maintain them. The clinic staff was also amazing as they taught me how to put in and remove the contacts, keep them clean, and keep my eyes healthy. No matter how many questions I had, it was always clear to me that my health and comfort was the most important thing to everyone I worked with in the office. I tried two different brands of lenses and then Dr. Levin re-examined my eyes to ensure everything looked good. I am so happy with my choice and so grateful that Dr. Levin cares so deeply about his patients and their comfort.

Note: I went to this clinic after not being able to reach my prior eye doctor. My goal of coming to…read morethis doctor was to get an exam to see if my vision had changed since early in the pandemic, to get new glasses because my old ones, while working great, were a bit beat up, and to get an updated contact lens prescription because those prescriptions expire (far too quickly in my opinion). Beginning with the callous way Dr. Levin informed me of the tragic passing of my previous eye doctor (hence why I couldn't reach my prior doc), I probably should have guessed this experience wasn't going to be great. I was shocked and visibly upset (we loved our previous doctor; he was a young family man gone far too soon). Dr. Levin's demeanor was awful and lacked empathy, especially in a snide comment about my deceased prior doc's approach to my vision correction. Even beyond that, his approach was incredibly off putting and paternalistic. And he did not listen to me when I asked explicitly for what I needed, including no interest in correcting a very minor astigmatism that was never corrected before and has never affected my vision. When the lens came, they were far too strong. I could not read with them (as I can with my prior prescription from years previous; my prescription has been very stable). New lens were ordered. These were better but not ideal. I asked repeatedly (prior to the new lenses) to just replicate my old prescription since it worked so well for me - I work on a computer or reading all day, I'm not a sniper, I don't need 20/15 distance vision at the expense of not being able to read up close. And I've never needed readers, as I can read and work perfectly without glasses on. For now, the glasses I ended up with are ok, but I still have trouble reading and just take my glasses off. I feel that I was trying to be upsold for progressives or a second set of glasses for reading, but again, I have never needed them in the past (my old glasses are on my face as I type this and work exactly as I need them to). Meanwhile, I was trying contact lens trials at the same time, to zero in on that prescription. This also did not go well. First, I was corrected for the minor astigmatism that I explicitly said was never an issue and was never corrected for previously (hence, his snide comments about my previous doctor "missing it"). Second, I could not read at all with the new contact lenses - everything was a blurry mess. And as they're in my eyes, I can't take them off to quickly read. I tried two other trials, each time explaining exactly what I needed, and never got the lenses I needed. The last set are still blurry while reading or using a computer, but I can see read a road sign an extra 1/2 mile away! Completely unnecessary. This was over a six month period, delayed because I have a busy schedule. I'm writing today out of frustration (they'll STILL taking up my time). Today, I called again to maybe finalize the issue, to check if the prescription of my ok-but-not-perfect glasses could simply be replicated in my contact prescription. It was rudely explained that the "glasses and contact prescriptions are never the same, because one touches the eye and the other doesn't". It went on. I get it! I didn't need to be talk to like a child. I'm not versed in your jargon, but I think you know what I meant - regardless of prescription, I want contacts that work like my glasses. The patient should not be held to the same technical standard as a co-worker in the industry. Pedantic and rude! This final conversation was via a returned call. The caller began by telling me they were dismissing my case (assuming also dismissing me as a patient) and mailing my final (not correct) prescription to me. Much of the conversation is detailed in the above paragraph. I will never return to this office, nor will I recommend it to anyone. I train young people who are learning to become healthcare providers. I would be mortified to know that any of them would act in their future practices the way Dr. Levin (or the technical staff) acted with me. Thankfully, my previous doctor's practice has been purchased and reopened, and I hope that I can return there when my next appointment comes around. In the meantime, I'll muddle through with these less-than-ideal glasses and contacts until my insurance is available to try again. Likely, I'll just continue to use my glasses prescription from years ago!

I find my experience with Eyes & Optics to be great! Everyone is very kind and helpful. Very…read morefriendly and professional. I am also happy with my new glasses. It is apparent that if I needed any adjustments I would be taken care of.

Great experiences for my family over the past 3 years. Both Dr Lucas Wilson and Dr Roy Wilson are…read morevery friendly and supportive. Appointments feel thorough and not rushed. Technology in the office is great. The admin team is always super sweet and friendly. Great selection of frames. Dr Lucas did great with my not-so-well-mannered 18 month old. It is cool to see how technical they can get with the pediatric vision screening at an age where they are not able to respond to commands. As a family we are very happy to support this local owned business.

Dr. Kashat was so personable and took the time to answer all my questions. He is very knowledgeable…read moreand was comforting in what was going with my eyes. I was pretty nervous! There was no doubt I was in good hands. His clinic has state of the art equipment. His entire staff is so friendly and accommodating. Finding good quality care is hard to find these days. I would never hesitate to refer anyone to Beck Eyecare. A new patient! Janet Censoni

I had my eye exam today and it was a wonderful experience! The entire staff and Dr. Kashat are…read moreawesome! Shout out to Peter Johnson at the front desk! They're all very helpful, friendly and knowledgeable. I only live a half a mile from there and sadly never noticed it before. I wish I had noticed it much sooner. I very much highly recommend them!!!

Really bad customer service. I tried to get a new prescription for lenses on existing frames. I…read morecould not do it without starting an account. Then the took my frames into the back and told me they could not do that type of frame. Total waste of time. You are lucky if the attendant is even there and not on break.

while experience in store was fine (glasses a bit expensive). The service after the sale poor. I…read moreasked to be notified when the 3 pairs were all in. Got 3 email over 4 days and one said they returned a pair witho ask me. Said they "expedite the replacement. Which when asked was another 14 days. They then requested I return the glasses I never received. Canceled all orderer. If you like aggravation shop here.

Nice friendly service. Only issue for me is they only deal with their own frames. You cannot bring…read moreyour old frames. Prices are super reasonable.

I came here today for an eye exam, it was my first time here but it's where my husband goes and he…read morerecommends it. I used to see an ophthalmologist in Birmingham, but our insurance doesn't cover it and it's a little bit far of a drive now for me anyways. I have a condition where my eyes are cone-shaped; because of that, Visionworks recommended me going to a specialist. If I constantly have to go to this place and the specialist, I probably will not go to this place, but we'll see. I thought the eye exam was thorough and well done. Our insurance covers $300 for frames so I ordered some new glasses, my current ones are probably five years old or older so I definitely need a new pair. I was already in the area so I arrived for my appointment a bit early. My husband arrived five or 10 minutes late one time and they turned him away so be aware that they are pretty punctual. My guess is because I think they just have the one doctor for eye exams. They had a nice selection of glasses as well, if you're looking to get new glasses. I would return to this location, but I will admit I missed my old ophthalmologist and the nice waiting room, etc.

A year ago, my review would have been 5 star…read more My wife and I had both been patients / customers for the most recent 4 years. But just today I had the worst customer service experience I've ever had from a health care provider. Apparently, this branch of Visionworks has undergone a total personnel turnover. The previous office staff used to be extremely helpful and the former optometrist there, Dr. Lavine was the most thorough diagnostician I've encountered in almost 60 years of wearing glasses. I made an appointment with the new doctor but left before seeing her because the current office staff is not only incompetent, they are cavalier about customer service. If they aren't interested in making things convenient and pleasant for a repeat customer, I will take my business elsewhere.