Good place to get an eye exam, with a pretty solid selection of glasses. The optometrist who helped…read moreme was great and helped me find a burgundy pair of glasses that I absolutely love (Bebe brand). They initially told me it would take about two weeks for my glasses to arrive, but both pairs came in sooner than expected, which was a nice surprise. Tip: Pick up your glasses on a weekday or during a less busy time to avoid waiting in line. That said, even when it was busy, the staff was thoughtful and came over to ask if we wanted to sit instead of standing. The first pickup on a weekday there was no line! Overall, a pleasant experience!

I've noticed that my glasses aren't as helpful as they used to be, so I decided it was time to…read morereturn to OptimEyes. (With the encouragement of the messages they'd left me.) I didn't realize that OptimEyes and the Henry Fort Ophthalmolgy were separate; the last time I was there, it was all the same people. They asked me which I was there for, and then the rather curt assistant said, "Well, it must be OptimEyes because we don't have anybody until 1:00." So, I walked a few feet down to the other end OF THE SAME DESK and a very nice woman checked me in. I waited for less than 5 minutes before they called me. I didn't get the name of the technician (a tall woman with short silver hair and lots of fun pins on her shirt), but she was very pleasant and fun to talk to. She did all of the pre-exam stuff and the puff of air thing. I'm probably the only person in the world who likes that! After that, I waited in a room for maybe 10-15 minutes for the intern to come in. He was really good as well. (I forgot his name.) And then, Dr. Jimenez came in, and he went over what the intern did, re-checked a couple things and sent me on my way. Everybody there (with the exception of the first person at the Welcome desk) was so nice, patient and kind. Even after trying on a dozen pair of frames and then deciding that the glasses were more than I wanted to spend, the assistant was very understanding. I will definitely continue to go there.

EDIT: After calling in and writing this review Dr. Bourdeau called me back personally to make the…read moresituation right. Really bummed to have to write a 1 star. Bought 1 years worth of contacts received 6 months worth. Will find a new place. Didn't think to count them when I bought them, been in this game 10 years never got shorted on a box yet! lmao

Very disappointing and scary experience for my daughter. She had a stye. Went in for an expensive…read moreprocedure that did nothing but enlarge the stye. It was also a very painful procedure. The following day there was nobody at the office to contact (the doctor is rarely available and hours are very minimal with no backup doctor available ). Was told that some type of credit would be applied and 3 weeks later nothing. Had to see a specialist to take care of the stye that got out of control due to his unprofessionalism. Would highly recommend seeking a different practice!!!

Great experience from the front desk staff to the optometrist…read more Linda Preston fit my new glasses and was patient, knowledgeable and friendly. Dr. Barry Bell is the best optometrist I have seen in years. He educates you and listens to everything you say. I felt comfortable asking any questions. He is thorough and professional. I would not hesitate to recommend this practice to anyone. You won't be disappointed.

First time using this company with my new Medicare Advantage plan and was very impressed. The…read moreentire staff including the optometrist were very friendly and professional throughout the visit where the optometrist did a thorough eye exam with double checks to confirm I got the right prescription for my reading glasses. Relative to product, Henry Ford Optimeyes has a very large and appealing selection of frames and lenses to choose from where I had a hard time picking the glasses I wanted (good problem to have). Lastly, upon receipt of my new glasses the staff had me try them on to confirm fit and most importantly to read some printed matter of different font sizes to ensure the glasses provided the clear vision I wanted which they did. All in all, a great experience all around where I will continue to use this business for all my future optical needs.

I took my daughter here to remove a chalazion. Dr. sally was INCREDIBLE! So friendly,…read moreknowledgeable, patient and just kind. We left feeling cared about, relieved and happy. The whole staff was just AMAZING! We highly recommend Dr. Sally

My mother (85 years old) had an appointment with Dr. Sally. She was kept waiting for 2 hours before…read morethe doctor came into the room. The tech who took talked to her and took down the initial information was very rude. I was very disappointed. I had chosen this office for my mom because I had read such great reviews. So I feel obligated to post her experience. It is always very sad when older people are treated with impatience or are patronized. If any of us lives to be old, I hope we are treated with dignity and empathy.

The initial visit and eye exam was very good. Dr. Roy Wilson was friendly and very thorough in his…read moreexam. The entire staff is very friendly. I intended to refer my wife to the office. The glasses were delivered within the timeframe that was originally promised. That is where the good comments end. The glasses that were given to me to be fitted were totally unacceptable. The room was a blur. I needed the test card 5 or 6 inches from my face to read it. The only clear vision was across the room outside the window. I told the young lady that the glasses were totally unacceptable and I could see much better with my old glasses. She kept insisting that they were fine and I had to get used to them with time. When I pointed out how useless the bifocals were, she said that seamless trifocals might be the solution. I repeated several times that the glasses were totally unacceptable and I wasn't going to argue with her. Instead of referring this to the doctor (that was not seeing a patient at the time.) - she continued to insist that "I needed to get used to them". I have been wearing glasses my entire life and NEVER have refused a new pair of glasses. I told her a final time that I was not going to argue with her and got up and walked out without the new glasses. I have talked with my insurance carrier and was told after issuing a complaint that I cannot be covered to go to a different eye doctor for new glasses for a year because Dr Roy Wilson's exam used up my coverage. It would be totally out of pocket for another exam for glasses.

I find my experience with Eyes & Optics to be great! Everyone is very kind and helpful. Very…read morefriendly and professional. I am also happy with my new glasses. It is apparent that if I needed any adjustments I would be taken care of.

Dr Sygiel is one of the best along with Michelle that takes care of the eyeglasses.my wife & I have…read morebeen going to him for many years.

Dr. Hart was an excellent doctor. However, I am having a hard time getting my $150 reimbursement…read morefor my glasses, it is still an ongoing process. It seems like Anew does not know the process on how to get my $150 reimbursement. I am currently working with Hap senior plus on my reimbursement of $150.

Seems to be one of the few eyecare shops that get high marks. Virtually most listed out of 10 or so…read morein alphabetical order rank above a 3! In 2014, I got new glasses in San Francisco by older tradesman that was excellent in all facets, understood how to make a quality set of 'Progressive' lenses and the cost was reasonable. Back here in Southeast MI., getting quality work at a reasonable price seems elusive and not hassle-free. Based on other reviews, I would certainly consider a 25 mile drive to Novi for a quote.

eye exam was good execution and service are very poor. definitely go somewhere else for glassesread more

Dr. Spigelman -- where do I begin?…read more I guess I'll start more than 15 years ago, when my grandmother became his patient after another surgeon blinded one of her eyes for a routine procedure. At 70+ years old, things looked hopeless for her. After coming to Dr. Spigelman and being treated for a number of years, she was shocked one day; my grandmother opened her eyes and saw out of her prior blind eye. Fast forward to 2015, and I came to see the doctor for vision correction. The only surgery I knew of was LASIK, and after a few tests, Dr. S suggested an alternative procedure to correct my eyesight. He knew I was nervous and reassured me things would be okay, specifying the technique he used, pre and post op procedures, and even explained that several members of his family -- and he, too -- have undergone vision correction. His bedside manner and warmth are rare traits amongst many doctors these days, and I never felt like he rushed or like my concerns went unheard. He really made me feel as comfortable as possible and his staff were also kind and helpful during the process. There were many laughs shared with his staff and they were incredibly thorough and explained the post-op effects like blurriness of vision on the second day. The doctor checked in regularly after my procedure and was very attentive, asking me to come in for post-op appointments to make sure everything looked great. The most impressive thing to me was that all of the pre and post operation appointments were included in the price for the surgery -- the cost and breakdown were very transparent, and ultimately, very reasonable for what I got. Long story short, Dr. Spigelman restored my vision too. His hands, knowledge, and approach are truly transformational. Three years later, not a day goes by where I don't wake up to see things clearly or don't enjoy activities without the aid of glasses and contacts. Dr. Spigelman, thank you for the gift of vision!

Didn't correct my eyes to 20/20 (I ultimately ended up at 20/40) and didn't seem to care that…read morethey'd not done what was promised. For four months I went without being able to see well enough to drive (and by the way, I am not retired and had to figure out how to work during that time). It was such a stressful experience and each time I went back for a followup appointment, the attitude was, "Hey, we're awesome, it's your eyes that aren't working." Zero empathy for the fact that I couldn't see. Also continually refused to give me corrective lenses so I could function. I finally gave up on them and returned to my regular eye doctor to complete the followup treatment (and lo and behold, they were able to put me into corrective lenses so I could actually, finally return to being a fully functioning adult!). It was a horrid experience. So horrid that I am not even willing to let them do the contract guaranteed touchup. The level of stress that office created was off the charts. And then, as if the in-office treatment wasn't bad enough, they told me they'd waive the copay for my initial followup appointment, and then sent me bills and threatened to turn me over to collections, for a whooping $50. I would never recommend this place. Do not trust your eyesight to this office. I wish I had checked the reviews before going there because now I can see that mine is a pretty common experience, unfortunately.

I had a great experience at Dry Eye Healing Institute. Just from walking in (new customer), I…read moreentered a welcoming, modern, clean waiting room. Dr. Jennifer Shaba Yalldo was so kind, patient, and educated. I was extremely impressed with the technology she had. I have gone to many different places for eye exams, but have never used such new and innovative technology for an eye exam. It was very very thorough, and wasn't just about what vision I had. It was about the health of my eyes, which I didn't even realize could have health concerns. Dr. Shaba Yalldo was so clear, compassionate, and knowledgeable when discussing my exam results. She speaks in layman's terms so that us "non-doctors" can understand what's actually going on. I am just extremely impressed with this office, the staff, and the technology and am very excited for my next appointment! I am someone who's all about customer service and I am very very pleased with Dry Eye Healing Institute! I highly recommend!

Dr Shabba was super kind, not sure what happened my eyes were so dry that I could not keep them…read moreopened. I work a lot on a computer and many other screens. After didn't her magic she concluded that my eyes were fatigued gave me some drops and suggested more breaks. Also, mentioned about glasses that blocks the blue light and many others. If you struggle with dry eyes she knows her stuff. Best part she dedicated her career to specialize helping and healing dry eye related problems.

Only one star because I can't give ZERO. The manager of this location s only two watts bright. With…read moreVSP enhanced insurance I didn't get all I was suppose to receive. Even after speaking to said manager I was told there was a glitch in THE system. She did not clarify if it was VSP or HF system. As I was picking out glasses I said my policy allowed for two pair. I was told I was mistaken and dead wrong. Furthermore, I was told I couldn't get another pair until twelve months had past. The manager would not even hear about correcting her own mistake. DO NOT GO HERE IF YOU WANT GREAT SERVICE. YOU WILL NOT EVEN RECEIVE APPROPRIATE SERVICE OR BILLING.

great experience, very helpful staff, Great service. good selection of glasses with many different…read morekinds including Ray Bans and Nike