Schedule a 2:30pm appointment, waited 30 minutes before being called back to the Doctors Room…read more Waited for another 30 minutes in the doctors room. I left that room and asked the receptionist if the doctor was in, I have been waiting over an hour. They asked me to wait some more, so they could find out how much longer it would be for the Doctor. Waited an hour and 15 minutes to see the doctor. The reason I posted this, 1, the waiting time, 2, at the receptionist window there was a sign stating all of the doctors were on time today. Why put a sign up advertising doctors are on time when the wait is over an hour?

They MAs were super rude ! Not to mention they took FOREVER to let me be seen . Worst customer…read moreservice ever !!!!!!!! Never again going back .

How to star, the price was very inexpensive, most places want a leg and an a arm .I check some…read moreother places and this one was the best on price, and good area, they give you an appointment right away and they were polite and very helpful, and explained to you the whole proses, the receptionist was very nice and friendly.I came to do a physical exam for my Inmigration residence The Dr explain, each time was she was doing, was honest friendly and fast! Love this place highly recommended

5 star service.reasonable price, Friendly and sympathetic staff…read more i need a new 693 form for my the other 485 filing and it has been couple of months since the first visit, but they offer free service as long as within a year , that is really a pleasant surprise. strongly recommend !

I was pleasantly surprised at the wonderful care I was given in the emergency room at Marshall…read more Checking in was easy and I was greeted with kindness. Triage was equally as good. The next nurse (Tyler) was especially thorough and had an awesome bedside manner! Thank you to everyone who including the doctor and the transport staff.

Mixed... Seeming attempt at being helpful on the phone but uh... I guess?…read more Finally got through to the ER nurse, who then told me "shift was changing" and to "Call back in 30 minutes" --this is an emergency... THEN I call back and they tell me they don't take calls until 10 am. SO... I guess if your parent has an emergency, you can call within set hours, but not while they're changing, and not before or after certain times so if you want an update, good fucking luck. Shit staff.

Great KP location. I…read morehave visited this place quite a bit for different medical appointments and it's a great location. The Pharmacy is a much better waiting and service experience then the Big Horn location. Staff has been very professional and the doctors and nurses are top tier. This location has medical offices for local appoints, lab, and other various Kaiser Permanente services. Defintely recommend!

My medication disappeared off of my prescription list back in April. It is now June 30…read more I sent a secure message to my doctor, asking him why it came off of there and that I needed it refilled. My doctor never got back to me. I called on Kaiser Appointments and they sent him at least a couple messages secure messages, straight to his office. Nothing. I made a formal grievance at Kaiser their supervising physician ruled in my favor at least two weeks ago. Nothing happened no medication two months later nothing I called and got two supervisor and a member services today and two CSR's and member services today and my doctors assistant. Do you think I got my medication prescribed properly or refilled the way it's supposed to be? No. My doctor is taken several periods of time off and although they say they have a covering physician it has been since April. Do you know what member services told me today? The two supervisors? The two CSR's? And the doctors assistant? They all told me that they wanted to send them another message about this. Let me let you all know that I have had to file grievances just to get things done that should already be done. I have now had three doctors where you can send them a secure message and they either never get back to you or they take several days and then up to two weeks at times, but my case I haven't gotten a message back about this at all for months. Doesn't it look like Kaiser doesn't even monitor this? Doesn't it look like everything is falling apart and nothing is getting done? Even though they keep charging thousands of dollars for this medical care, I can't get a simple non-narcotic cheap medication that was erroneously taken off of my prescription list two months ago prescribed or refilled. Even after spending 52 minutes on the phone and multiple times where they put me on hold most likely to try to calm me down still nothing. I sit here on my driveway, writing this puzzled, confused, angry, and seriously trying to understand why legal action is not taking against an institution that is able to let stuff slide like this. Why is it? This is not criminal? I just don't understand.

Mom was due for a vaccination and we were unable to get this done and her primary physicians…read moreoffice. I circled around to several pharmacies with little to no luck. About ready to call it a day when I was in the neighborhood and thought this might be an option. Walked in and presented some pertinents about mom and we were all set to make it happen. After a very short wait she was back in a private exam room and we were all set. Care quality was excellent. I have had a fair amount of success here over the years. Will definitely seek out care here as opportunities arise. Facilities are immaculate which I appreciate.

I wasn't feeling well so I made an appointment here. It is easy to make an appointment online. This…read morewalk-in clinic is definitely different from urgent care clinics. Wait was definitely shorter and not many patients. After checking in at the front, I was immediately brought into the exam room. Within a few minutes, NP Thao Giang came in. Thao was very professional. She showed concerns and answered all my questions. After the examinations, she prescribed me antibiotics. Thao and the staff were very friendly. I definitely would come back here again if i am sick and do not want to wait a long time at an urgent care :)

Poor customer service, questionable communication, quality of care was subpar, billing was shady,…read morecare was mediocre. My wife came here for an emergency visit and the type of care she received was less than satisfactory.

I just had a colonoscopy with Dr. Delgado and his crew. It was the best procedure I've ever had,…read moreand I've had colonoscopies before! Dr. Delgado explains everything and the nurses were just wonderfully kind. I am needle phobic, but Nurse Lorraine made it go painlessly and with such tenderness. I can't say enough about the excellent care I received for this colonoscopy. I am so happy I found Dr. Delgado and his wonderful office staff to get me through this procedure so easily and so painlessly.

This review is for Jonathan, one of the RN's in the ER. He is so kind, pleasant, and sweet. I was…read morehaving a really rough day. Had to go in to get treated for an ectopic pregnancy. And he was really compassionate and took great care of me.

Absolutely the worst care my Mother has had in her last 7 months of going to hospitals! The care…read moreworker team has a care worker name Teia that was the rudest uncaring woman I've ever dealt with. No concerns at all about healthcare and discharge.... All she wanted was to get the patient out! Worse customer service I have seen from a hospital care team! Also Doctors and Nurses lie on chart to get patient's out of their care! Do not end up here!

The Worst patient care I have ever experienced. Been calling to get into the doctor only to be told…read morethey'll send information to the doctor, to be told they'll call 3 days later, but never call. Called again to get told another phone call will be coming that never happened. When I called to express my concern for medication they prescribed was making problems worse there was no sense of urgency to be had by anyone and then the receptionist just put me on hold while I was in mid conversation with her. Basically just hung up. The place needs to have the health department involved. Worst place ever. They will get one star due to the fact there are a few individuals who were very kind that work there. I feel sorry for anyone who has to endure the haphazard so called doctors office. Will be Searching elsewhere for care.

This is the WORST office to schedule an appointment, my uncle waited 3 months for an appointment to…read morebe scheduled when it came down to an appointment they allegedly called to reschedule but the call was never received. All confirmation text messages were received days prior but when they allegedly called to reschedule all of a sudden they had the wrong number. They do not run insurances prior to the appointment like most offices do and come to find out he ends up wasting his time and going to the appointment only to find out he won't be seen because he was assigned to a different CMC that he was not aware of. I don't know how this place is even still running.

I had hip replacement surgery Wednesday done by Dr. Hallare. My pre op nurse was named Hannah and…read moreshe was amazing! The anesthesia doctors seemed great although from the moment I was put out I have no clue what went on. Evidently the surgeon and I had a conversation about what music to listen to during my surgery, he said we picked hip hop? Dont remember! My recovery has been swift. Only five days later and my wife and I went to breakfast. Im looking at only missing two weeks! Thanks to everyone who assisted in my surgery and recovery. I also want to mention. Austin Stoker who was nice and he was a familiar face at a time I was pretty nervous. Thank you Dr. Hallare and staff.

1 STAR -- SOUTH KAISER PERMANENTE, THIS IS A JOKE…read more My appointment was at 10:50 AM. It is now 11:50 AM, and I still haven't seen a doctor. No update. No apology. No explanation. Just me sitting here while Kaiser pretends my time isn't worth anything. And let me make something VERY clear: I pay GOOD money for this care. I'm not a Medi‑Cal patient where the system drags its feet because they think it doesn't matter. I pay full premiums. I pay copays. I pay into this system every month. Medical care is NOT free for me, so why is Kaiser acting like I'm here for charity? If you're going to run an hour behind, at least communicate. Respect the people who keep your lights on. Respect the patients who actually PAY for this service. Respect the fact that we have jobs, schedules, and lives outside this waiting room. This level of disregard is embarrassing for a healthcare provider. Do better.