I am extremely angry with Dignity! They sent me a warning…read moreletter (my first one ever) even though they claim they sent multiple letters which is a lie Told me I missed an appointment on 2/11 with my NP. Apparently she moved offices from Greenback to Q St but nobody ever told me. Not even when I received the reminder call the day before, the person on the phone failed to mention it. I showed up 20 minutes EARLY to the greenback location only to be told she moved offices to Q street. The letter accused me of missing multiple appts, no show, being late which is a bunch of lies! I show up at least 15 mins before my appointments The letter conveniently doesn't have a phone number so i cant call them. Going to report them on google as well

This place is criminally negligent. Do not go here. I am much worse now than I was before I started…read moreseeing an NP at Dignity Health. That name is a joke. They need to be investigated.

I was assigned to them for a few years now, And had no…read moreidea, I usually go to the urgent care by Lorraine. I called them to schedule an appointment a little over two weeks ago, turns out my insurance changed and they no longer were able to accept me?! (Is what they said) I called again a few days ago after I received my new insurance card, and they are still on there as "primarily". As I was telling the receptionist this "hey I called..you declined me...." they completely ignored me and gave me my appointment. Uhm, yeah no. Im going to change them.

0 stars. Not even a 1. By far the worst doctor ever. Gates didnt open til after 9. And his wait…read moretimes are ridiculous. I dont recommend him to anyone. He doesnt care an ounce about his patients.

I had a gardening related accident resulting in a cut on my scalp. Someone was right there at the…read moreER doors to assess my situation. I was very impressed with the organization of the staff and care. Everyone was busy and professional. They all just did their jobs and nobody was complaining or looking unhappy. It took a little while for the exam and stitches and discharge and they apologized for the amount of time. I felt that even though my injury was an emergency, I was treated in an appropriate time frame and I'm sure there were way worst illnesses and injuries than mine. I received messages to make sure I had follow up care which I had already arranged with my primary doctor. Although I certainly hope I will have no reason for a return ER visit, it was a positive experience.

This review is mainly for the pharmacist that works at St. Joseph's. We called from our pharmacy…read morerequesting a controlled narcotic prescription be sent to us electronically since it was sent to a different pharmacy by them. Instead of helping us out, he started raising his voice and yelling that we should be able to get it transferred to us. When our pharmacist tried to explain that our electronic system did not allow us to transfer narcotic prescriptions between the 2 pharmacies, he became more rude, started raising his voice more and kept repeating himself. First of all, he is not the one prescribing the medication and he should have called the provider who sent the prescription so we could talk to them to send RX to the right pharmacy instead of wasting our time arguing while the patient is in pain! Secondly, we also needed a clarification on the order which he did not forward to the provider then hung up on us and when we called back, he wouldn't answer. Maybe he has only worked at a hospital pharmacy and does not understand that not all retail pharmacy systems are set up to transfer a narcotic prescription. He should be trained to learn how to speak over the phone before calls are simply transferred to him. Yelling and repeating himself on the phone instead of getting to a solution is the last thing anyone needs from a pharmacist, let alone a hospital pharmacist who should be able to handle much more than usual given the type of work they do.

I really love that Sutter lets you schedule your lab appointments online--no more long waits in the…read morelobby. You check in, and you're seen so much faster. My appointment was scheduled for 3:00 PM. I arrived a little early, waited about 2 minutes, and was already back in my car by 2:57 PM. That alone says everything. The lab is very clean, spacious, and organized. Even the bathrooms were clean, which I always appreciate. The staff here were so kind, patient, and helpful. My blood draw was swift and totally pain-free. Overall, it was such an easy, stress-free experience. I'll definitely keep coming back to this lab.

This morning at the lab a women named Pilar was extremely rude and unprofessional. I was escorting…read moremy mother (Sutter Gould Patient) whom was in a wheelchair at that and there was really no room for her. I was speaking with a different employee when she rudely interrupted US and SAID "This is the only space we have so pick a place to go" Then I told her supervisor and she literally didn't even care what I was saying!! Rude, unprofessional and ghetto!! Horrible combination. Hope you all don't have to experience this horrible lady!!!

This place is Awesome!!!!!! It's like a one-stop medical facility with an outstanding crew to help…read more I would highly recommend!

UPDATE While being at work for 3 weeks I've fallen down 3…read moretimes (not at work) bruising and banging up myself because my injured knee just goes "out" without warning. So much for the "there's nothing wrong with your knee...there are NO tears". Something IS wrong! Oh wait, I go to a scheduled appointment to get instructions on how to use the tiens unit that was sent to me weeks ago. Where I met a very intimating man who informs me he is indeed a "Nurse Practitioner" and he begins to read a letter that "Dr" Rollings wrote informing me that there are no doctors here that will take my case so he's ending my care in 30 days. They will fill my medication as needed but after 30 days I'm on my own. Now if you know anything about Workers Compensation cases, no reputable physician will take on a case that's already been treated. Why, I don't know. ‍ So, do not, I repeat do not go to NMCI if you have an issue and ask questions or know a little about what your body is telling you. Rollins dislikes anyone asking questions or inquire about him telling you something to your face then writing up something after you're gone. Hey, if you just want to be lead like sheep through the process and don't have a mind of your own, this place is just right for you. Good luck

This is just for injection department only, the Hispanic lady at the front was so rude no smile no…read morewelcome, a black lady on the right seemed really nice but sadly we didn't get helped by her. Kimberly giving the injection was also rude no welcome not friendly at all. Basically what are you here for and leave. I hope I don't need any more injection... Kaiser employees are always nice never had a bad experience like this morning.

I love the Stockton Kaiser and mostly due to the friendly and professional staff! My doctor, Dr…read moreHtoon, is probably the best doctor I've ever had. If I haven't seen him for a bit, he personally has called me just to make sure that I'm healthy and on track. I also am part of an allergy injection program and the staff is simply amazing. Everything is convenient and I love that all the services are fully self contained. I can go have lab work, see my doctor, get x rays, get my eyes examined all in the same place

The Worst patient care I have ever experienced. Been calling to get into the doctor only to be told…read morethey'll send information to the doctor, to be told they'll call 3 days later, but never call. Called again to get told another phone call will be coming that never happened. When I called to express my concern for medication they prescribed was making problems worse there was no sense of urgency to be had by anyone and then the receptionist just put me on hold while I was in mid conversation with her. Basically just hung up. The place needs to have the health department involved. Worst place ever. They will get one star due to the fact there are a few individuals who were very kind that work there. I feel sorry for anyone who has to endure the haphazard so called doctors office. Will be Searching elsewhere for care.

This is the WORST office to schedule an appointment, my uncle waited 3 months for an appointment to…read morebe scheduled when it came down to an appointment they allegedly called to reschedule but the call was never received. All confirmation text messages were received days prior but when they allegedly called to reschedule all of a sudden they had the wrong number. They do not run insurances prior to the appointment like most offices do and come to find out he ends up wasting his time and going to the appointment only to find out he won't be seen because he was assigned to a different CMC that he was not aware of. I don't know how this place is even still running.

This place is so good too me . My Doctor Todd Cranor he listened to me I felt so heard . I was…read morereally sick and not feeling well and I felt so much in good hands. He's a great doctor and so nice and carrying . I also want to say there was a girl I talk to over the phone seeing if I can get a Dr note extended. And omgosh she was so sweet .Her name is Esmeralda over the phone she was so polite and cared for my needs and I ended up getting a Dr note extended for a day . She made my life so easy ! And I loved how she called me back I felt important and heard . Thank you guys for being so awesome! I appreciate you guys more than you know ! May God continue to bless you guys in so many ways ! You guys are wonderful! I hope you guys get more praise . Thank you for all the help you guys gave me and provided .

First I would like to say the front desk staff is very welcoming and helpful. The place is clean…read moreand creates a safe and professional environment. The reason for my visit to CMC was to seek help for the first time via therapy. The person I was assigned to Timothy started this off by canceling our in person visit hours before its scheduled time. I decided to do a phone consultation to get the process started but it was already an extremely poor start. While on the phone there was non stop background noise TV, child, responding to unknown things on his end. When I asked he said "I'm at home there will be noises" totally dismissive and un professional. I wanted to commit to this new process so I took an in person meeting with him. First impression was that he was tired and unkept and preoccupied mentally. Second visit I walk in and he has his head down hunched over his phone and took about 20-30seconds to acknowledge I was even in the room. Same tired and unkept unprofessional demeanor. And he also added to me "it's one of those days". While I understand everyone has one when you are in the role Of helping people with their issues putting yours onto them seems an extremely off putting and un professional. Hours before what would have been our next session. I show up early to find out the session had once again been canceled by Timothy. They did reach out via phone call. I had missed it how ever another same day cancellation was it for me. The person at the front desk helped set me up with a new counselor. That I look forward to working with. I don't have any experience with therapy so I won't comment on Timothy approach this in regards to his disrespectful level of unprofessional behavior.

Best urgent care facility I've been to in Stockton in the 40+ years I've lived here. Office staff…read morewere efficient and cordial at sign-in, and the nurses and NP who treated me were respectful and professional. The facility is very clean and comfortable. I was there early on a Sunday morning in the summer, and I'm sure other time frames would provide a different experience, but this visit was so positive that Sutter will be my go-to for urgent care from now on.

I was denied medical services despite having Health Net insurance. I was told they accept some…read moreHealth Net plans, but not my specific group. Ultimately, I was refused care and left without any medical assistance. They advised me to contact Sutter's patient advocate, but when I called, no one was available to help. The front desk staff were unhelpful, unfriendly, and showed little concern for my situation. There was certainly no "service with a smile" -- only denial of healthcare. What was most frustrating was that they would not offer any guidance or alternatives for receiving care. Instead, while I was standing in urgent care with active insurance coverage, they joked about calling me an ambulance rather than helping me access medical services. At the end of the day, I was denied care, denied support, and treated without professionalism or compassion.