I am extremely angry with Dignity! They sent me a warning…read moreletter (my first one ever) even though they claim they sent multiple letters which is a lie Told me I missed an appointment on 2/11 with my NP. Apparently she moved offices from Greenback to Q St but nobody ever told me. Not even when I received the reminder call the day before, the person on the phone failed to mention it. I showed up 20 minutes EARLY to the greenback location only to be told she moved offices to Q street. The letter accused me of missing multiple appts, no show, being late which is a bunch of lies! I show up at least 15 mins before my appointments The letter conveniently doesn't have a phone number so i cant call them. Going to report them on google as well

This place is criminally negligent. Do not go here. I am much worse now than I was before I started…read moreseeing an NP at Dignity Health. That name is a joke. They need to be investigated.

Came here for an appointment and felt a bit trepidatious given the reviews, but I found both the…read morestaff and doctors to be nice and helpful. I went early and didn't have to wait long so maybe people leaving reviews need to take that into account on top of appointments being made. I did not walk-in.

I was assigned to them for a few years now, And had no…read moreidea, I usually go to the urgent care by Lorraine. I called them to schedule an appointment a little over two weeks ago, turns out my insurance changed and they no longer were able to accept me?! (Is what they said) I called again a few days ago after I received my new insurance card, and they are still on there as "primarily". As I was telling the receptionist this "hey I called..you declined me...." they completely ignored me and gave me my appointment. Uhm, yeah no. Im going to change them.

This review is mainly for the pharmacist that works at St. Joseph's. We called from our pharmacy…read morerequesting a controlled narcotic prescription be sent to us electronically since it was sent to a different pharmacy by them. Instead of helping us out, he started raising his voice and yelling that we should be able to get it transferred to us. When our pharmacist tried to explain that our electronic system did not allow us to transfer narcotic prescriptions between the 2 pharmacies, he became more rude, started raising his voice more and kept repeating himself. First of all, he is not the one prescribing the medication and he should have called the provider who sent the prescription so we could talk to them to send RX to the right pharmacy instead of wasting our time arguing while the patient is in pain! Secondly, we also needed a clarification on the order which he did not forward to the provider then hung up on us and when we called back, he wouldn't answer. Maybe he has only worked at a hospital pharmacy and does not understand that not all retail pharmacy systems are set up to transfer a narcotic prescription. He should be trained to learn how to speak over the phone before calls are simply transferred to him. Yelling and repeating himself on the phone instead of getting to a solution is the last thing anyone needs from a pharmacist, let alone a hospital pharmacist who should be able to handle much more than usual given the type of work they do.

Just wanted to thank the entire labor and delivery team for all their help and support during my…read moresurgery and post recovery. Thank you Beth and Valarie for kicking off my surgery with nothing but grace and kindness. Every nurse after that continued to provide exceptional support and service. Highly recommend this hospital for first time mamas!

A big "Thank You" to Shelby at Sutter Lab Services on Hammer Lane, a very professional…read morephlebotomist!! She welcomed me on Sunday, July 5th and fit me in. Highly recommend her as I had an appointment on a different day! Wonderful person - a 5 Star rating and visit!!

If you are looking for a pediatric doctor, avoid Sutter Gould medical Plaza. I've had multiple bad…read moreencounters with this department. They are always running late and give the excuse that they can only have two patients in the back at a time, however, you see patients being called in every couple minutes. I had to wait over one hour and 20 minutes to be seen. Their track board displayed that they were on time, and did not change it until I complain that I have been waiting. The worst thing about this department is that it is combined with Urgent Care. You have very sick, patience, being walk through the department and waiting area while there is newborn babies and children that are immunocompromised waiting for their appointment. Not sure who thought about this layout, but it needs to be changed. This is a health and safety concern and should be addressed immediately.

This place is Awesome!!!!!! It's like a one-stop medical facility with an outstanding crew to help…read more I would highly recommend!

UPDATE While being at work for 3 weeks I've fallen down 3…read moretimes (not at work) bruising and banging up myself because my injured knee just goes "out" without warning. So much for the "there's nothing wrong with your knee...there are NO tears". Something IS wrong! Oh wait, I go to a scheduled appointment to get instructions on how to use the tiens unit that was sent to me weeks ago. Where I met a very intimating man who informs me he is indeed a "Nurse Practitioner" and he begins to read a letter that "Dr" Rollings wrote informing me that there are no doctors here that will take my case so he's ending my care in 30 days. They will fill my medication as needed but after 30 days I'm on my own. Now if you know anything about Workers Compensation cases, no reputable physician will take on a case that's already been treated. Why, I don't know. ‍ So, do not, I repeat do not go to NMCI if you have an issue and ask questions or know a little about what your body is telling you. Rollins dislikes anyone asking questions or inquire about him telling you something to your face then writing up something after you're gone. Hey, if you just want to be lead like sheep through the process and don't have a mind of your own, this place is just right for you. Good luck

Whenever I make an appointment to check up for the flu virus for my health and my kids, Kaiser has…read morebeen our go-to provider for years now. The security in the front gives a safety feeling when we walk in. The front desk is always willing to help you navigate your appointment area with ease. The rooms they use are extremely clean. They close the door before they do anything. Which shows they enforce and respect HIPA. Compared to other places in stockton, this is easily the best.

I have been a Kaiser Permanente patient for the last 7 years, and my overall experience with the…read moreservice, doctors, and specialists has been good. However, today I had a mammogram. I've had three previous mammograms--two at Kaiser Manteca (since they didn't have the proper machine for breast implants here at the time) and one in Mexico. This time, my appointment was here in Stockton, and the experience was extremely painful and invasive. The technician who performed the mammogram was excessively rough and manipulated my body in a very painful way. I mentioned to her several times that it was hurting, but she simply responded that it wasn't going to feel pleasant and would be uncomfortable. Having had mammograms before, this felt less like a routine procedure and more like torture. I left crying to my car in severe pain. When I got home, I had to take Advil, and hours later, my breasts are still extremely sore. It was truly a horrible experience. It's clear that not every technician has the empathy or proper care needed when treating a patient. She left me feeling so distressed that I genuinely doubt I will ever want to get another mammogram after this. Not only did she handle me roughly and painfully by hand, but I also feel she applied far too much pressure and compressed my breasts excessively.

The Worst patient care I have ever experienced. Been calling to get into the doctor only to be told…read morethey'll send information to the doctor, to be told they'll call 3 days later, but never call. Called again to get told another phone call will be coming that never happened. When I called to express my concern for medication they prescribed was making problems worse there was no sense of urgency to be had by anyone and then the receptionist just put me on hold while I was in mid conversation with her. Basically just hung up. The place needs to have the health department involved. Worst place ever. They will get one star due to the fact there are a few individuals who were very kind that work there. I feel sorry for anyone who has to endure the haphazard so called doctors office. Will be Searching elsewhere for care.

This is the WORST office to schedule an appointment, my uncle waited 3 months for an appointment to…read morebe scheduled when it came down to an appointment they allegedly called to reschedule but the call was never received. All confirmation text messages were received days prior but when they allegedly called to reschedule all of a sudden they had the wrong number. They do not run insurances prior to the appointment like most offices do and come to find out he ends up wasting his time and going to the appointment only to find out he won't be seen because he was assigned to a different CMC that he was not aware of. I don't know how this place is even still running.

This place is so good too me . My Doctor Todd Cranor he listened to me I felt so heard . I was…read morereally sick and not feeling well and I felt so much in good hands. He's a great doctor and so nice and carrying . I also want to say there was a girl I talk to over the phone seeing if I can get a Dr note extended. And omgosh she was so sweet .Her name is Esmeralda over the phone she was so polite and cared for my needs and I ended up getting a Dr note extended for a day . She made my life so easy ! And I loved how she called me back I felt important and heard . Thank you guys for being so awesome! I appreciate you guys more than you know ! May God continue to bless you guys in so many ways ! You guys are wonderful! I hope you guys get more praise . Thank you for all the help you guys gave me and provided .

First I would like to say the front desk staff is very welcoming and helpful. The place is clean…read moreand creates a safe and professional environment. The reason for my visit to CMC was to seek help for the first time via therapy. The person I was assigned to Timothy started this off by canceling our in person visit hours before its scheduled time. I decided to do a phone consultation to get the process started but it was already an extremely poor start. While on the phone there was non stop background noise TV, child, responding to unknown things on his end. When I asked he said "I'm at home there will be noises" totally dismissive and un professional. I wanted to commit to this new process so I took an in person meeting with him. First impression was that he was tired and unkept and preoccupied mentally. Second visit I walk in and he has his head down hunched over his phone and took about 20-30seconds to acknowledge I was even in the room. Same tired and unkept unprofessional demeanor. And he also added to me "it's one of those days". While I understand everyone has one when you are in the role Of helping people with their issues putting yours onto them seems an extremely off putting and un professional. Hours before what would have been our next session. I show up early to find out the session had once again been canceled by Timothy. They did reach out via phone call. I had missed it how ever another same day cancellation was it for me. The person at the front desk helped set me up with a new counselor. That I look forward to working with. I don't have any experience with therapy so I won't comment on Timothy approach this in regards to his disrespectful level of unprofessional behavior.

I was denied medical services despite having Health Net insurance. I was told they accept some…read moreHealth Net plans, but not my specific group. Ultimately, I was refused care and left without any medical assistance. They advised me to contact Sutter's patient advocate, but when I called, no one was available to help. The front desk staff were unhelpful, unfriendly, and showed little concern for my situation. There was certainly no "service with a smile" -- only denial of healthcare. What was most frustrating was that they would not offer any guidance or alternatives for receiving care. Instead, while I was standing in urgent care with active insurance coverage, they joked about calling me an ambulance rather than helping me access medical services. At the end of the day, I was denied care, denied support, and treated without professionalism or compassion.

Best urgent care facility I've been to in Stockton in the 40+ years I've lived here. Office staff…read morewere efficient and cordial at sign-in, and the nurses and NP who treated me were respectful and professional. The facility is very clean and comfortable. I was there early on a Sunday morning in the summer, and I'm sure other time frames would provide a different experience, but this visit was so positive that Sutter will be my go-to for urgent care from now on.