When planning our trip to Galway, we narrowed our boutique hotel choices to The Residence Hotel and…read morethe Hyde Hotel. Both are managed by the same company, but after staying at each, I'd choose the Hyde without hesitation.
Because flight delays shortened our trip, we only spent two nights at The Residence instead of the four we originally booked.
The biggest selling point is the location. It's literally at the entrance to Galway's Latin Quarter, making it easy to explore the city's restaurants, pubs, and shops on foot. If location is your top priority, it's hard to beat.
The hotel itself is very small, with only about 20 rooms spread across four floors. Our room had updated furnishings, modern bathrooms, and fun artwork that gave it some personality. Like many European hotels, though, the room was tight, especially with three single beds.
Unfortunately, the biggest issue for us was the lack of air conditioning. I never noticed that on the website while booking, and after staying at two other Irish hotels with air conditioning, it was an unexpected disappointment. The hotel supplied two fans, but with the windows only opening a few inches, the room stayed warm. Opening the windows wasn't much of a solution because of the late-night street noise from the Latin Quarter. In fact, the hotel even provides earplugs in the room, which tells you this is a common issue.
A couple of things to know before you arrive. M. Fitzgerald's, the restaurant attached to the hotel, doesn't serve breakfast, although a Starbucks is directly across Quay Street. Also, you can't drive to the hotel's front door, so first-time visitors may want to plan their arrival in advance. We found Hynes Yard Car Park to be much easier to navigate than the older Spanish Arch Car Park, and the hotel offers discounted parking at both.
The most disappointing part of our stay came after we left. I completed the hotel's guest survey, explained my concerns, and requested that someone contact me. Unfortunately, I never received a response.
The Residence has an unbeatable location, but between the warm room, street noise, and lack of follow-up after my feedback, it didn't live up to our expectations.