Mary and her staff are the best. They will help you with all your gaming needs and offer a huge selection to choose from. If they don't have it they will certainly do their best to help you get it whether it be through order or by helping you locate it. The new store is great too. Go by and tell them hello and how nice things are and make sure to purchase something while there. read more

Loved it. Good prices, good customer service, and thousands of games!!! Almost every time I go there I get the game im looking for, or if I dont, I find another interesting game. read more

Highly recommend. The only place I buy games at. Very polite and professional. Great customer service. And great prices.

I drove almost 2 hours to patronize this small business. I was more than happy to make the drive because I thought I'd found a place to scratch my retro gaming itch. I purchased a GameCube game and drove my nearly two hour trek to get home, excitedly popped it into my GameCube and was met with a disk read error. I noticed there were a few scratches on the disc so I decided to try cleaning it. No luck. I contacted the store and spoke to Mary (who I believe is the shop owner) and she informed me she'd be happy to swap out the game for another copy. Great! So I drive another 2 hours and she looks at the disc and says she won't be able to swap it out. why? Because she claimed it looked like it had been run through a disc dr. (It hadn't.) So, I asked if she had a disc refurbishing machine to run it through because I'm not as interested in another copy insomuch as just having a working copy. She takes it to the back, runs it through the machine and after about 20 minutes of waiting she brings it out to her associate to boot up. As she's handing the disc to her employee she tells her flat out "it's not going to work, it's got a warp on the side." She was right. It didn't. So, I ask if she'd reconsider exchanging it. She said she wouldn't because she claimed I'd damaged it by cleaning it. I told her that I'd never have had to do anything to it if it worked to begin with. Besides, any damage she was claiming that I'd done was repaired by the machine she used. And she plainly told her associate that it had nothing to do with the surface and that there was a warp on the side. She said she wouldn't honor my purchase. Why? Because it was the second time that week someone had brought back a damaged GameCube game. That's right, I would be out of 40.00 because they'd already sold one defective game that week and that's apparently their limit. I was surprised and frustrated, but mostly disappointed. Not only had the small business not honored their word, stood by their product, or taken care of their customer, but now I have to continue to my search for my one-stop retro-shop. It's a shame. Poor decision making like what Mary displayed is what sinks business. I'm sure she'll respond as she has with other low rating reviews with some off topic suggestion of how I can patronize their establishment again, but it simply won't happen. I've disputed the charge with my credit card company. Unfortunately, it was a split arrangement payment. I'm out 10 bucks on a 40 dollar game even if I win the dispute. That doesn't factor in the time I've spent driving or the gas money that I invested in this shop that has such low regard for their customers they won't even admit they messed up and sold a faulty game. As much as I'd like to recommend them, I can't. I simply and genuinely do not have confidence that anyone can be sure they won't be taken for a ride as I've been. Purchase at your own risk... One more thing: I was able to purchase the same game that I purchased from Gamecaslte along with 5 other games from GameStop for the sam Update: I'd uploaded a receipt from GameStop where the game in question was purchased on 01/11/2020 (two days after my purchase from Game hassle) for 14.99 as opposed to game castle's 39.99. It was reported and removed. Go figure. Update to Mary's response: I'm sorry you feel the need to be dishonest about you're perceived intentions. I'm also sorry that you felt that I treated your customers poorly when I warned that they should make sure their games worked before they left the store. Perhaps that flies in the face of your apparent business strategy of selling non-working games. As I emphasized when I was in the store: if I was trying to commit return fraud (let's call it what it is) I would've insisted on a refund, not an exchange. However, if you were trying to defraud a customer, the exchange would've gone exactly like it did. Check the attached pictures. I wouldn't have bothered to purchase another copy if I'd gotten a working copy from you and tried to return a non-working copy. The game didn't work when you sold it to me and I think you know that. read more

Loved the service. Y'all were very helpful to us. Will definitely come by that way when we are driving through again.

Orders games if not in store, huge selection of games from all consoles and great prices! My three boys keep me coming back!

I have been going to Game Castle almost as long as it has been open and the quality service and atmosphere are second to none. I recently purchased a PS4 Pro from them and today I stopped by to look at some games they were running as a BUY 1 GET 1 1/2 OFF sale for those that were preplayed. I was instantly greeted by the smiling face of Jasmine and was promptly and courteously waited on. If you are looking for a great place to purchase video game systems and games along with an assortment of other great electronic devices such as smart phones and dvds then I can honestly say you can NOT go wrong going to Game Castle in Thomaston, Georgia. ********** I will say one last thing ...... some prices on used gear may be a little higher than you could find online at places like Amazon or Ebay but I would rather give my money to help a small business like Game Castle when I can than to a multi billion dollar industry that isn't hurting for anything finance wise. read more

Was just passing thro and saw this place, it was a gem of a place for my classic needs and my kids are loving the games. I will stop by again when I'm in town read more

Super low prices. Never had any issues with their used products unlike many other gaming stores. Game castle is the best!

Very friendly staff always willing to help me with what ever I need prices are awsome on used games alot cheaper then other places

Game Castle has the most experienced and helpful staff of any game store I've ever been in and is always stocked in the latest games, as well having an impressive collection of retro. I know I can stop in for all my gaming needs, or just a helping hand, some good advice, or to fuel my Pop addiction. These guys care about their customers. read more