Sold me a ps2 system that didn't work. Sold me a ps3 system that didn't work. Giving only store…read morecredit to get another aged system that doesn't work. Refunds for pos systems need to be available. You sell cheap games sure. But I think your policies are crap. Don't sell products that don't work. Easy enough, one would think. Bout to get my $ back.

I can definitely say I've found my new favorite gaming store , not only they beat GameStop's prices…read moreon both trade ins or sales, they have a massive selection of games and consoles , it's hard to find a gaming store that to this day sells and trades vintage games and consoles as well as modern. The store looks great, very clean and organized , it definitely shows that the employees take pride in their place of business . I must mention one of the employees there , Thomas was very helpful and knowledgeable, he made sure all my questions were answered , he would go the extra mile to make sure you have a positive experience . I recommend you give these guys a shot I am sure you will like what you see.

Thought they were good guys however I was wrong. Not impressed with…read morethis shop at all. Very impersonal and not showing any empathy towards me or my situation at all. Insulted my merchandise and made me feel bad about even coming in. I believe you can still be respectful to a customer and let them down easy without having them feel worse than when they entered. I doubt I would return and certainly wouldn't recommend this pawn shop to anyone else.

So, I'm not into games, but my kids are, so I find myself in these places from time to time. I've…read morebeen very impressed with the service here. They fix things no one else will fix, and take "modified" (upgraded) machines no one else will take. Their prices are much better, as well. Taking service to the "Next Level".

Terrible customer service, over priced, and will lie to get your product. Then he'll hold your…read moreproperty hostage and keep saying it's going to cost more and more. Then, even if it's not fixed, he still won't return it. Could get a new unit for the price he's charging to fix it. But, still hasn't fixed it!!!

I needed my Xbox One fixed so I took it here where I was told it would be 1-2 days. A few days…read morepassed I ask if it is ready and of course it wasn't. Weeks of this go in where I ask if it is ready to be picked up and it never is. He told me it was the motherboard rather than the disc drive so he set a new price of $140 (which included parts and labor). We agreed on it and he had told me the parts were already in his possession and would take a few days to fix. Well queue more weeks passing and I still have no Xbox. When I asked to just pick it up I was told it was beyond that point. He even went as far to threaten police on us.. literally like pulling teeth trying to get my property back. Oh and the price just magically raised to $160 somehow even though we agreed on $140. Would not recommend this place for fixing any electronics. You will just be fighting to get it back. Also they do not know how to talk to their customers!!! Beware!!!!

Customer service very nice, I got a DSi there and it's been great it was a little dirty but we…read morecleaned it! But the Nintendo has been very good!

SCAM!! Everything is overpriced but also, I bought a used Xbox one, it says play tested(that's a…read morelie) plugged it up then it couldn't connect to WiFi due to hard drive issues. Then they are trying extremely hard to not give me a refund after I bought it 1 hour ago.

Gamemaster is the ultimate place to goto for all card games. Jerry the store owner is a super laid…read moreback guy who wants the best for all his customers. The variety of card games almost seem endless. He does card gatherings weekly with pokemon, l5r, and magic. And if you think you are getting a good price on your boosters/ theme decks think again, jerry has most stores beat on cheapest prices. Are you into comics? There are too many here buy them. What about figurines? Same for that to. Go check out Game Master the next time you want to get a good deal on some cards. Or just want to goto a gathering and meet new people.

First off Jerry is one of the nicest men I have ever met. He has a great selection of pokemon and…read moreno other selection of sealed Magic the Gathering product for miles can match Jerry's impressive collection. This is my go to when looking for rare stuff. Dont pass up an opportunity to stop by and check it out! You won't be disappointed!

I ordered a PlayStation 4 Pro online for store pick-up. I arrive at the store to pick up my…read moreconsole about 10-15 minutes after they opened for the day. I walk up to the counter and I am greeted by a male associate who asks if he can help. I start to explain I am there to pick up my on-line order when a lady who I assume was the manager or at least in charge just cuts in quite aggressively with "Did you get an e-mail saying your order was ready?" To which I responded No, and start to explain it never said anything about needing to wait for an e-mail. She then just lets loose on me saying something along the lines of their computers were not talking to one another, so they did didn't have any left in stock even though it shows that they did at the time I ordered, She had no idea when they would have any more and it was my fault for not waiting on the e-mail! I would have been fine with an "I am sorry, but our computers messed up", but the way she went off on me was totally uncalled for. The tone of voice was bad enough but to then turn it around and try to blame me for not waiting on the e-mail, is just appalling!

I'm giving the store a five only because the person working Chris was amazing. There were at least…read more20 people in the store when I came in and he went out of his way to help me and my husband with a return. There was one other employee there (Jonathan) and he wasn't helping at all. Chris got through the long line and helped each customer during the process. Employees like they are rare and should be appreciated. I will be coming back due to his great personality and customer service. Thank you Chris. I appreciated all your hard work.