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    GamePlay

    4.0 (4 reviews)
    Open 11:00 am - 8:00 pm

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    6 months ago

    Environment was good. Service was good. Pretty cool place to chill and hang out pretty cool

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    A.G. Collectibles

    A.G. Collectibles

    4.3(46 reviews)
    3.8 mi
    $$

    Great store, fair price, great community. The owner has various amount of options. Digimon to MtG.read more

    First time coming here for my first One Piece TCG prerelease, and it was a complete mess. I arrived…read more10 minutes before the scheduled start time with a confirmed "successful" status in the Bandai TCG app. When I reached the front of the line, the owner turned us away, claiming the event was full. He tried to blame us for being late (even though we were on-time) claiming he told "everyone" to show up early. He then admitted he gave our reserved spots to those who showed up much earlier and weren't "successful". I called the store prior to the event to get update and I was told to check their Discord for announcements, but they never posted a single detail about the event schedule or early arrival expectations. We pointed out that we were on time and properly registered through the official app. It was our first pre-release event and we didn't know you had to arrive an entire hour early to wait in line (according to him). He ignore what we were saying and walked away. He returned a few minutes later with asking if we were "done whining" so he could just sell us the prerelease kit to get us to leave. I didn't want to leave empty handed after driving far, so I bought the kit and even apologized for making him upset and he completely ignored me. The owner is an incredibly stubborn, unprofessional man-child who refuses to follow Bandai's official tournament guidelines or listen to reason. I've already filed a formal complaint with Bandai so hopefully they lose their official store status and event privileges. Save yourself the headache and support a local game shop that actually respects its players and basic communication. Edit to reply to owner: Raul, you were the one who threw a tantrum when called out for not following Bandai's rules. I apologized for merely telling you the truth, an apology you didn't even deserve. Yet, you completely ignored it because you couldn't handle being wrong. Of course I'm writing a negative review; you are a terrible person. Going back to edit your response with a petty jab only proves the point. Take a look at your store's negative reviews. Every single one points directly to YOU and your toxic behavior. Good luck getting allocation later on!

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    GamePlay - videogamestores - Updated August 2026

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