Exceptional service by the optometrist and assistants. Finally an optometrist that has and utilizes…read morethe latest in technology. No more dilation eye drops or waiting 30 min. The selection of glasses is good. Pricing. I would question their discounts and distributor. When the glass material is 2/3 of cost.... VA folks. This is a great choice in our area. Be polite. Show up on time. One out of the four women up front will assist.

Idk what others have experienced, but Daynes Eye Care is the absolute worst ever since Dr. Daynes…read moreleft. I went in for my yearly exam, and the "doctor" didn't listen to me. I said that I see double. And, you know what her response was? "You won't see double with your new contacts". That was a lie... I still see double and when I contacted them, they said they'll give me a different pair of contacts - with NO exam!!??? How is the doc supposed to know how to fix my double vision without another exam?!! So, I just wrote it off and since she increased my prescription by TWO points, (and I can see "fine" through my old glasses) now, I have to wear my readers if I want to see something that's less than 5 ft away. And, I was tired of trying to get it fixed. Yesterday, I went in to pick up my glasses and they're worse than the contacts!!! I still can't focus, still see double, and can't see, again, anything that's less than 5-6 ft in front of me. The gal who gave me the glasses had me read an eye chart, and I couldn't read below the 4th line and it was still double. Her response "oh, it's because you took your contacts out" (the crap ones they gave me). So, I left with still not being able to see. I was hoping it would clear up once I got home and wore them for a while, but I had to take them off and put on my old glasses. All I could see was double, and was getting a severe headache. When I put my old glasses on, the headache was relieved. Oh, and to top it off, I was told I couldn't use my existing frames, even though when I was there yesterday, the guy was using his existing frames - so that was another thing I had to pay for. I wanted to just keep my frames, not buy a new pair, so I'm really pissed about that. I'm going to go in next week, return these new glasses and my contacts. My insurance company already said that if the doc can't help me, they'll reverse the claim so I can go to a doc who actually pays attention to my "needs". So, all that to say, if you haven't been there DON'T go!! Why go to a doc who doesn't listen??

While i was there i saw 4 different people. 2 techs and 2 doctors. The doctors were through zoom so…read morethey weren't even there. The doctor who did my testing told me i needed a pretty good prescription then the second doctor said i don't even need to wear glasses. After they gave me my paper prescription it didn't have anything i needed in order to order glasses elsewear. Would not recommend.

Dr Johansen is great. I have been seeing him for quite a few years. I followed him to Nationwide…read morewhen he left Cochise Eye and Laser. I have never had a bad experience.

Today, 4-29-25, I experienced some of the best unbiased service anyone could ever experience with…read morean employee anywhere. I explained what my issues were with my eye glass frame and without hesitation, Victoria knew exactly how to resolve the problem. Most important, she was personable and stated, "If the problem reoccurs, don't hesitate to come back. That's what we are here for." With such a pleasurable demeanor, Victoria would be a major asset for any company. Victoria is definitely warranted a five star rating.

I had a very disappointing experience while trying to get my glasses replaced. The associate I…read morespoke with over the phone was extremely rude and had an unnecessary attitude from the beginning of the conversation. I was simply trying to get information and assistance regarding replacing my glasses, but instead of being helpful, she made the experience frustrating and uncomfortable. I understand that everyone can have a bad day, but there is no reason to treat customers disrespectfully when they are simply asking for help. I hope management addresses the importance of customer service because this experience definitely makes me reconsider returning.

I have gone to Southwest Eye for years and have always great service from the front desk to the…read moreTechnicians and Dr. Hooper and Dr. Boyer. I have many different eye problems and I feel comfortable they are giving me the best professional care. Thanks to you ALL!

I have been going to this center for years. In the beginning, I was seeing a woman doctor who was…read moregreat. Unfortunately, she moved back east, and I started seeing Dr. Hooper and Boyer. During one visit, Dr. Hooper evaluated my glasses and told me the prescription was totally wrong. I bought the glasses at his office, and the prescription was what he or Boyer prescribed. Over a year ago, I had cataract surgery by them, and within a week, I was seeing double out of my left eye. This is very dangerous, as I have to close my left eye to tell whether I'm looking at one car or two. They took no responsibility for this, which obviously was caused by the operation. I went to another appointment in February 2026 and reminded Dr. Hooper that I was still seeing double. He totally ignored that and told his assistant to schedule me for a routine exam in a year. .

I am surprised by the negative reviews, and want to be certain that I share my own experiences with…read morethis office, and specifically with Eric Johansen, O.D. I initially saw him for dry eye problems, and appreciated the prompt service, minimal waiting time, and Dr Johansen's diagnostic ability, as well as his 'listening carefully' to me, as I expressed my concerns. As the dry eye problem worsened, I saw him an additional time; he ruled out retinal problems and any glaucoma/macular degeneration risk. To be honest, I find his care to be 'superior' to that of 2 'ophthalmologists' I have seen in our city. I find the office staff to be courteous and efficient, and will definitely choose this office--and Dr Johansen's care-- again (I have a refraction appt next week!)

I had been going to Cochise Eye and Laser, Dr. Thompson for many, many years. Each appointment I…read morementioned how I feel my eyes getting worse, I had double and blurry vision. My eyes measurements/numbers were always off but no medical assistant nor the dr. could explain what was going on. I often got the answer of "It is age related". My last appointment was scheduled with a female I've never seen before but thought another Doctor might see something different. She was the worst ever. Did not even take the time to exam my eyes. I was so frustrated. Found a different eye doctor who took one look at my eyes and send me to a specialist in Tucson. The specialist was in shock that no one ever consulted me about eye surgery. I have a growth on my right eye that should have been removed many years ago. I'm angry over the false treatment I received at Cochise Eye and Laser and the hundreds of dollars I had to spend on different lenses and frames that never worked. (he was never able to fit me for the correct lenses)

I loved my glasses three years ago; however they needed replacing. Dr. Ray was thorough and…read morerecommended eye drops as well as updating my lenses. Love their selection of frames. Highly recommend Sierra Vista Vision! They took time and care to make certain I had the right prescription!

I went here twice, hoping my first experience was an exception, it wasn't. Not only is the eye exam…read morenot thorough and rushed the office staff is terrible, the doctor is pious and condescending but to top off the terrible service they billed my insurance incorrectly and wouldn't fix it. Stay far away.

The two ladies that work here are so friendly and were very helpful in assisting me to choose the…read moreperfect pair of glasses. I was transitioning from metal frames, with the nose pieces that form "craters" on your nose, to smooth, lightweight plastic frames. I'm so pleased with them. I'll never go back to "nose pinchers" again. I will definitely return to this Vista Optical because of their first rate personal service.