Not too much to say because I feel like most LGS are the same…read more The pros: plenty of variety, definitely one of the best for variety. Prices on some items are really good. The cons: some items are definitely significantly above online prices but I can't really fault them for it being brick and mortar so they have higher expenses. Just a heads up to folks expecting to find under retail. Prices still way better than other stores like Legends which have just gone terribly downhill.

For Pokémon card collectors, I'd advise caution when visiting S&A. I experienced unenthusiastic…read morecustomer service when trying to get information about cards. More critically, their prices for Pokémon cards appear to be well above current market value, resembling scalper pricing. Unless you're comfortable paying a premium, it's worth checking other retailers. Well they're have a huge selection of Pokemon cards from various English to Japanese. They have a lot of other types of cards as One Piece or Digimon and they have a huge selection of Funko Pops.

This is a hidden gem tucked away in a business and industrial park. The staff is incredibly…read morefriendly and knowledgeable, and the store carries almost everything you could need for scale modeling, from model kits to a wide variety of tools and accessories. The only exception is paint, which may need to be specially ordered. If you're looking for high-quality figure models or collectible statues, you'll find some very reasonable prices here. I highly recommend this shop to anyone who loves model building, collectible figures, or creating and painting their own character statues. 這是一家被隱藏在一個公司和工業園區的寶藏模型店，裡面的人服務非常好，不管是模型還是製作模型的相關工具，這家店應有盡有，唯獨在漆料上面，店家需要額外預定。不過要是說到精緻的人體公仔和手辦，這裡的價格非常實惠，強力推薦給喜歡模型公仔和喜歡自己創作人形手辦的愛好者。

I went here and I wish i took photos ! It's so big and the staff are really helpful with finding…read morethings you want and even if this is far from me I would always love to go here , the price isn't too bad and the amount of stuff they have there is SO amazing ! Next time I really want to see what else is in there

Super helpful. Extremely nice and knowledgeable employee…read more Excellent experience and he spent a lot of time trying to fix a piece of equipment for us free of charge Highly recommend!!!

Great collection of older gaming systems. Plenty of games to choose from depending on your console…read more I got a Wii + 5 games for around $110! The owner is extremely kind, helpful, and you can tell he shares the excitement with the customers. I'll definitely be back.

Love this place. I always prefer shopping here whenever I…read morecan. Support local! Games store for gamers :)

This place is absolutely fantastic and gives me major nostalgic vibes the moment I walk in. It's a…read moresmall corner video game store packed from floor to ceiling with all kinds of goodies. Everything is priced very fairly and competitive with mainstream retailers, online platforms, and even other retro game shops. They do it all here: retro and new video games, consoles, trading cards, plushies, accessories, and more. I feel truly lucky to have found this spot. It's officially my new go-to for anything gaming-related, whether I need something ASAP, want to get a game disc resurfaced, or just want to pop in and see what's new. Their backroom looks like it's bursting with even more treasures and I'm excited to see how they grow over time. I wish San Francisco had more places like this because the city is really lacking when it comes to true video game stores. We don't even have a Gamestop anymore in the heart of the city. The closest video game store is in Stonestown, which can be very inconvenient to get to. They also have some awesome free-to-play arcade setups and welcome people to just hang out inside, which gives the place a really laid-back, community vibe. If you're looking for a specific game or system and they don't have it, they'll even take your number and give you a call once they track it down. Such a thoughtful touch. I especially love their preowned deals like the buy two, get one free promo for games priced $11.99 or less. I can't wait to come back for my next haul.

Let me tell you the story of a guy who went to Level Up Games and bought some stuff and then traded…read morein some stuff. Normal, right? Then fast forward at least 15 maybe even 20 years and this guy entirely forgot he had credit because his job took him away from Santa Cruz. But one day he returns to get the batteries changed in his old Pokemon games (which they did quickly and for a very reasonable price) and he was informed he had almost 20 bucks sitting there. That's me. I'm the guy. It's been so long that they could never have told me and I would never have been the wiser. Also, even if I remembered they could have kept the money after so much time had passed and I would have fully understood. But nope, they held on to it and even told me about it. Their collection of retro games is amazing and you can buy modern games there too? It's all you could want in a game store.

If in the area, you must come by and check this place out. My son loves comics and collectibles, a…read moregreat find during our last visit was definitely the 'FALLOUT' Jones cola! He was super excited as he had been on the hunt for this drink for a while. He originally bought 2 but then decided to go back and just get the pack. Definitely a new place to keep coming too.

Previously went to their other location, which I assume is the first and was recommended to go to…read morethis one if I wanted to get repairs done to consoles I had. Which is exactly what I did. Brought in my old GBA SP which had a busted screen, I've watched videos on how to fix it, but wanted to also swap out the shell. So after countless videos of people saying the trickest part is the hinges, I figured it was best left for the professionals. I also wanted to mod the GBA SP charging port to a USB-C but with Eli's insight, replacing the screen with an IPS and upgrade to USB-C it would probably be better to just buy an entirely new Modded GBA SP. So I just stuck with the shell swap and new IPS screen. We ordered the parts from Ebay as he showed me what was available on 3/28/2026 and called me 4/9/2026 to let me know it was ready for pick up so roughly a 3 week turn around since he had to wait for the parts to be delivered. Finally had it back in my hands and it was beautiful, 15 settings on the brightness and it opened and close with those satisfying clicks the OEM came in. Couldn't be happier, I will say the buttons do rotate when I'm gaming a little too hard, but nothing like rotating them back into their place fixes it. As for the shop itself, BEAUTIFULY CLEAN, it's spotless and they really make this place feel like gamer heaven. All the games in the store were in their respective locations and you had no issues finding what you wanted. (Unless it was in a container with no label)

These guys are scammers. Offered me $27 (a $20 game trade + tax and $5 in cash) for 6 games. They…read moredidn't say anything about a buyback rate, just checked if one of the games was real, and then glanced over the other games and made the offer without checking their prices online at all. They're selling some of their games at both locations for 2x eBay prices. The games I brought in can be found used online (GameStop and eBay) for a total of $150+. Not worth your time if you're looking for a fair deal on either a trade or even just a regular purchase.

I was worried going in, because 1.) I have a very low opinion of the current culture surrounding…read moreretro gaming, collecting, and reselling. It's really disgusting how 80% of people in the hobby are larping manchildren that are no better than TCG resellers. 2.) I find that retro game shops across the US are generally really terribly ran with insane pricing, dirty interiors, bad selection, and rude staff. I'm happy to say that Gameshop Downstairs is the SOLE EXCEPTION. Their staff are very polite and genuinely want to help you find what you're looking for, even when swamped with customers on a busy day. Their selection is unlike anything I have seen in any game shop in the entire NorCal region, especially for late 2000s-2010s era games such as Wii, DS, and 3DS. I also appreciate that they have a wide selection of DVDs and BluRays - old anime, movies, and cartoons alike. They even regularly stock CRTs, and while a bit expensive, they do in fact sell at fair market price. On that note, their pricing is extremely fair, and even the more contentious pricing I saw was actually on the dot with fair market pricing when checking online. Even if some things are slightly marked up, I think they easily make up for it with the sheer amount of stuff they carry. I can't emphasize enough how good their collection is, I spent a whole hour here. The museum is really cool too. The mix of 80s-90s and 2000s-2010s gear made it a perfect trip for my Dad & I, since that represents the generations of technology we grew up with respectively.

Freaking amazing I love this shop! There's so much cool shit they have in store-South Park VHS…read moretapes, old-school movies and games, awesome case with the Power Glove and other Nintendo stuff!!! Anthony is very knowledgeable and helpful and so his is his wife. One of my favorite places on East Santa Clara st. I recommend everyone to visit this shop when they're in San Jose

Bought a "refurbished" DS here for my kid's Christmas present here Dec. 2025 (and a bunch of other…read morevintage consoles and games over the years). Seemed to work fine to me, but my kid found a problem with the contrast and/or screen when he tried to play Christmas morning. We took it back to the location on Campbell Ave where I bought it. Showed the manager/owner and provided receipts. He said they would fix the DS because it was sold "refurbished." He said it would be ready in a few weeks, after the new year, and took my contact into. Never heard back. Called the store after the first month came and went. No answer. Months go by and my kid keeps asking about it. I keep calling the location but then I read on their instagram that the shop is permanently closed. But they they're still doing business online. So I reach out to their instagram and email the address on their Shopify, where in fact they are now selling a metallic blue DS, just like the one I bought in December! Still no reply. Hope to hear back now that I'm posting about this problem.

What a gem! These guys are why we all love to support small businesses! My son was able to get…read moreanime comic books at a great deal here. The sweetest part about this shop is how there are many arcade machines for kids (of all ages) to play with. They've got a deal where you pay by the hour or buy an all day pass. They've got a section in the back for group gaming too! Bring the kids for a few hours on the weekend or before summer is over.