Walked in, gave them my phone and explained the problem. They took a look at and had it fixed in 45…read moremins. Very affordable and prompt service is hard to find!

I have gone into this store twice and received exceptional service from two different people who…read morewere both extremely helpful and pleasant! I walked out of there with all my questions answered both times and they never charged me a dime! I will definitely go back when I am ready to purchase.

Amazing! Best selection of all TCG and Sports Cards! By far the best value and service in KC. Come…read morein for whatever you need, and you'll be greeted with warm welcomes and a wide variety of products at a very reasonable price! I cannot ask for anything more! Thank you for being located in KC, and especially close to me! Amazing!

Took some cards in wanting $240 which seemed fair they were some older cards like delta species…read morePikachu and a few other cards they came back and offered $30 from the 6 cards I took in if it was all damaged price it would be $160 so $130 would of been more fair even though they are not all that damaged I don't think some white speck makes it heavy played and I've also spent quite a bit of money here in the past but after my last 4 experiences here I won't be returning especially if I get offered 15%

I'm sick of your crap with inflating your already high prices on the spot. You just took the new…read moresteelbook for Tombstone and it was in my hand for $44.00 and then you inflated it to $70 at checkout. This is nonsense. You do this shit all the time and I am going to expose your dishonest and unscrupulous crap to everyone. You are not eBay. You treat your good customers like horse shit. I am about to stop shopping at your stores. I have been a VERY loyal person to your company and I spend major money at your location. This is NOT RIGHT. You never used to do this to people. And you know what? Every time you have been doing this you end up dropping the price again because this is a knee jerk bullshit reaction. This is not some rare item. You are as bad as a scalper on eBay. Dirty business.

Walk in...three employees behind the counter "welcome in" one says, I wave and make my way through…read morethe store. The place looks absolutely wrecked. Dirty floors, aisles full of merch laying on the ground, poorly organized shelves, stacks of comics on top of the long boxes...nearly unshoppable. I made a couple passes through the place, I tried to look at the glass cases up front but there was too much stuff piled on top of them to see into it. What prompted me to write the review however, is the conversation that I overheard between the employees. A young man, clearly a "manager" that was on his way out of the business for good was essentially telling the other two that despite his best efforts to get the powers that be to give one of them a shot at running the store, the decision has been made to bring someone else in that was being trained at another store...and that was the right decision. I have 16 years in retail, 9 of those years as a General Manager, and the way that store looked, no wonder they didn't want the next manager to learn from the person in charge there. I was in that store for nearly 20 minutes, aside from the greeting, I was never again acknowledged, despite being within earshot of their conversation for the last 7-10 minutes I was there. When I decided to make a purchase (something to resell, believe it or not I did find a deal at a vintage stock) I stood at the counter for appx 90 seconds waiting for one of them to get me outta there, which feels like an eternity when you're waiting to give a business money...I then asked "why is the store so dirty?" The response was "we've been really busy." I'm sorry, but I don't believe you couldn't find a few minutes during your shift to tidy up a bit...like maybe the last 20 minutes or so? Now for starters, i feel bad for whoever is paying that crew to literally do nothing...for days...because the way that store looked, it hadn't been properly walked or reset in days if not weeks. Additionally, I feel bad for whoever is coming into that situation to turn it around...looks like it's gunna be a month of 60 hour work weeks to get that one ready for Black Friday weekend. Finally, to the young man who wanted to get a shot at running the store but didn't even get the chance to talk to upper management about it...you didn't get a shot because you don't care about your store. You may not be the manager, but you also let it look like that. Talent evaluators and decision makers know who has the passion for running a business. It's the person cleaning the aisles, vacuuming the floors and creating nice displays for the shoppers to enjoy. It's the one person NOT standing behind the counter negatively portraying the ownership in earshot of a customer. It's the person offering to help the only customer in the store. Nothing is given without being earned...I'm sorry you had a poor mentor, but perhaps the next one will set a better example for you to learn from. I look forward to my next visit to see if there is any improvement.

We came here for a private birthday party and had such a great time! All of the pinball machines…read morewere in excellent condition and so much fun to play. Our whole group loved the experience. I can definitely see myself coming back for a fun date night with my husband or even a mommy-and-son day. Such a unique spot and highly recommend for anyone looking for something different and entertaining!

Fantastic spot with good value, good machines, and a great staff!! Will be back by myself and with…read morefriends for sure

Terrible customer service! My son waited 2 hours for them to ring his stuff up that he brought in…read more I went in to see what the hold up was and was told by the rude young man at the register that they get really busy on weekends. They were not that busy and I do not appreciate snarky brats! Will never come back to this location! Not good business practices at all. Shameful! This happened on Saturday, March 28th in the afternoon,

The "Blind Bags" are full of unwanted VHS and DVD content. I assumed they would be actual movies…read morebut the bag I bought was full of workout videos from the 80s and 90s.

New and used books, media (LPs, CDs, DVDs), plus toys and gifts. Buys used product also…read more Clearly marked sections make HPB easy to shop.

I'm a big fan of Half Price Books. First of all, I love the idea of buying and selling used books,…read moregames, and movies. If you're anything like me you'll purchase a book, read it once, and then it's just collecting dust in your house. A few times a year we tend to go through our books, create a box and take it here to sell back. Usually it only earns us 5-10 dollars but you can put that towards a new book or game, which is often fun. I feel like this location always has a really good assortment of offerings, and the folks working are kind and quick going through what you bring in.

Awesome staff & owner! They always have a ton of interesting retro stuff in stock for great prices!…read moreHighly recommend you stop in & speak to Nolan. I've bought many LP records there over the years & am very happy with the service I received.

This store has a very impressive collection of old video games and consoles. They have PS, Xbox…read moreOriginal, and N64 games and newer. They also have a good collection of DVDs and records. The people working there are very friendly and helpful.

They are amazing! honestly one of the best gaming console repair shops out there…read more Had and PC, laptop and PS5 that needed repair, they were able to offer a fair quote that worked with me. for my PS5 was same day repair and got it back fixed up good as new within a couple hours. couple months later my Gaming Pc was acting up and couldn't figure it out. However of course first place I thought of was Gamers HQ:) had my Pc back in couple days good as new. All the employees are super friendly and super knowledgeable about whatever device you bring in! so, I do defiantly recommend this shop for anyone that comes across it!

Now before I even get started with this, let me make it clear that I'm not a bona fide gamer. I…read moredon't spend my hours glued in front of a big screen television playing all of the latest games. What I am is an old school video game lover. Once upon a time I was the owner of a PlayStation one and over the years It got misplaced. I've been telling myself for a while to try to find a way to get another one but with new games and consoles being introduced all the time, I feared that I would never be able to find an original classic. When I googled play station one in search of trying to find places that sold them I was led to this place. I looked at the reviews and they seem to be a spot that a lot of people approved so I decided I'd give them a call. When I called them and told them that I was looking for an original PlayStation one, I was immediately surprised that they had it. Not only did they have it, the price that they were selling it for was extremely affordable especially in these days and times. But before I could commit to buying it I had one more question for them. The number one game that I love to play on the PlayStation one was Tekken 3, and when I asked them if they had that, they stated that they did. At that point I was sold and I came in the next day and purchased my PlayStation one and my game Tekken three. After receiving the game. I immediately came home and hooked it up and I noticed a problem right away when it took me five attempts to get the game to come on before it would. When I seen that it came on I was willing to forgive the five tries, until I turned off the game and went about my business and came back hours later to play again only to find that the Console would not come on at all. I decided that I was going to take the console back and demand either a replacement or a refund. When I arrived they were so friendly and helpful. They immediately discovered that the problem was the power cord to the game. They quickly issued me a new power cord and assured me that if there were any more problems they would be more than happy to fix it at no extra charge. I brought the cord home hooked it up and I have been in tekken land ever since. Now that I've talked about my experience I will talk about the layout of the store. They do have a lot of retro games. They do have Nintendo, the wii and all of the other games, but what I saw that I haven't ever seen before was they have a gaming room. Set up with gaming chairs, different sizes of TVs and they said they virtually have any game that you were interested in playing. You can pay a price to play for an hour, or half a day or all day. You can pay for snacks while you play games. Unfortunately they won't let you in the room unless you're going to play games in there but I did get a sneak peek as a kid came out to switch out games. This has become a popular hang out in the Topeka area and now I know why. I literally saw parents bringing their kids to this place and coming back to pick them up later. Maybe one day just out of curiosity I may go and play a game for an hour just to see what it's like. They also state that you can throw gaming parties. So if you are into classic games like me or you are a bona fide gamer this is definitely a place you want to check out

On a MOM mission to get a replacement phone to since one was stolen. To have this happen for iPhone…read moreuser is so complex and complicated but it's a process that's possible. Eric was extremely helpful, informative and patient. He was able to settle my nerves and get me through the entire process. I'm very grateful for the 14-day return policy as well. The only process that is ridiculously lengthy is how long claims take to get you a replacement.

I went to the Apple Store at the plaza today for a repair of the back of my iPhone 17. The back of…read morethe phone had shattered. It is the day after Christmas so I already understood that there may be longer than normal wait times and I was fully prepared for that. I also didn't make an appointment online, so again I was understanding of the possible lengthy wait. When I got there, I showed the employee that checked me in the back of the phone and he saw it was clearly shattered. He told me the next available appointment with the technician to repair the phone is at 4:30 pm. It was 2:45 pm at that time. I decided to wait. I walked around the plaza until around 4:00 pm and then checked back in. Around 5:15 pm, the technician came over to look at the phone. He looked at my phone for about 5 minutes and then checked his schedule and said they don't have any availability today to repair my phone. My frustration is the fact that I thought that the initial appointment I made for 4:30 pm was for the technician to repair the phone. I did not know that the "greeter" puts you on one list and then the technician puts you on another. I did not know that the employees don't communicate when the appointment is made. So I waited nearly 3 hours for the technician to look at the phone for 5 minutes and then say he did not have time to repair it. I asked to speak with a manager just to share that it would be great if the greeter could've mentioned their process before I waited 3 hours. I was understanding the impression that the appointment at 4:30 would be for the technician to fix the phone, not for the technician to check his schedule and tell me if there was time. Had I known that the initial appointment would mean that I will also get on another list to wait and possibly not be seen at all, I would've made a different decision. I would've liked the opportunity to make an informed decision. I explained this to the "team lead," Brian. He was immediately very dismissive. He even at one point asked me "Well, what do you want me to do?" I've spent a ton of money with Apple and at this specific location. I was hoping Brian would be more understanding and acknowledge how their process could be frustrating. Instead, he was dismissive from the start before I could even explain to him the problem and condescending as I explained my concern and frustration. Again, I understand that the holiday season is a busy time and I was fully prepared to wait. I just didn't know that their process involved being on two separate lists and that there was a possibility I wouldn't be helped at all. I thought that when I got on the first list, that was my appointment to actually get the help I needed and get the phone fixed. I think that the check-in process could be a lot more transparent. At the very least, the team lead could've been more understanding and less condescending and dismissive. I don't plan to go to this location again.