THE best card shop I've ever been to. I messaged them a list of cards I wanted and they had them…read moreready for me to pick up within the day. I drive 30 minutes out of my way to this shop because the customer service and selection in stock is the best around

This place is every trading card game players dream as opposed to most card shops in the area they…read moreare a yugioh ots stores as well as an offical tournament store for pokemon and mtg. I asked to purchase single cards and even with a massive order of cards(rare ones at that). The employes got these cards fast and even went out of there way to find alternative printings to help effectively lower the cost. I just want to thank the people at illuminaudi for being so passionate about working there.

The two that worked with me were incredibly nice and got me the amount I wanted! Would definitely…read morerecommend these guys if you are looking for the most $ for your used phone, seemed to have a great selection of products to buy as well! Definitely coming again!

Paymore's business model is rooted in taking advantage of lower income households by offering cash…read moreon hand for their new and used electronics. They are so successful in growing their business because they offer about 25% of the value of whatever electronics you may bring in, only to simply list it on eBay or on their website at the full value of the item. All while offering some very dry customer service from their management team. Do yourselves a favor and take your items elsewhere or just list them on eBay yourself.

This is one of the best video game stores in the area. I'm a huge nerd and have been to every store…read morewithin a few hours of Cincinatti but keep choosing to come back to RLA as they have solid selection, solid prices, the atmosphere of the shop itself is so cool and the workers are friendly. Have bought 20ish games in total from them over the past few years and have never been disappointed. Highly recommend

Went in to sell some one pice tcg and was very happy with the offer they made. Everyone was chill…read moreand helpful and the store was very clean with immaculate displays.

I've never had any bad experiences here, but today I had one of the best customer service…read moreexperiences ever. Like this would be the kind of story a manager might tell in training to motivate new employees. I was looking for about 20 frames that are an unusual size - they're poster size, but i was looking for a frame a little nicer than the plastic poster frames you'd normally see - and found only 6 on the shelf. The woman who helped me is named Rachel (98% sure on that) and she went above and beyond the call of duty. Rachel looked up the inventory of the store to see if they may have had more. Luckily for me, they did. Rachel looked in all of the storage places she thought the extra inventory might have been (just to make sure the 6 that I had were really the only 6 left in the store) and she found me 2 more. Then she went on to look up the inventory at other stores, called the Colerain store and waited on hold to see if they had more in stock than this location, and while she was waiting she checked online to see if I could maybe order the frames that way. It was awesome. I left the back of the store 12 short of my goal, but knowing that there was no stone left unturned. This awesome experience didn't stop there. While I was in line to checkout, Rachel came to find me with a different style of frame, but right size, in hand to see if that would work. (It didn't quite fit my need, but I so appreciated this effort.) This place rocked!

Went in for material. Suggestion:…read more you need a help button/bell at service cutting station. A note said go find an associate. Yeah, that was fun. Another suggestion: when ordering online can you move the quantity to 1/2 yard and a yard. Right now it's just a yard. I need (9) 1/2 yard cuts today. Would appreciate it if IT could change that for online orders. Thanks a bunch!

This FYE location is probably one of the better ones in the area, but that's not saying too too…read moremuch. They seem to have a slightly better selection of music than usual, but I have noticed that the section has been shrinking in recent visits. I have the same issue with the pressures to join clubs and sign up for things at checkout here that I do with other locations (I won't go on my rant again, if you want to hear it refer to my previous FYE reviews). That will always be my biggest problem with any of these stores. In the off chance I don't get the harassment at checkout I take note and really appreciate it. Seeing the direction these stores have been taking lately I can't see them being around too much longer, especially the locations in the more dying malls (like this one in Tri County). In the meantime I'll continue to attempt to patronize them..and regardless of my issues I'm sure I will really miss them when they are gone.

Here is another review I could swear I'd done already…read more I've been dealing with FYE since around 1998 when I lived in Florida and they opened a store (with video arcade!) near my house. Since they were in the mall, they were expensive. You expect stores in malls to pay extra for rent, etc., correct? I was amused by the "100% used guarantee" stickers on the DVDs and CDs traded. That's easy to guarantee that they were used. I suggested that they change the stickers to "Used, with 100% guarantee" but that still didn't make the point. I guess blank stares are what people on minimum wage do best in Florida. I saw a lot of them. Okay, so you're making your own right at this moment? Yay! I'm consistent. FYE, in my experience, runs great manager's special sales. When things aren't moving, they drop the price drastically, and you should buy it then, and don't look back. My first time at this location, they had some 3D movies for $19.99, which was about $20 cheaper than FYE, Best Buy, or even Walmart. You generally have to shop there regularly to spot those deals. Employees at this location are sometimes incredibly friendly and other times, very quiet. Does Tri-County Mall do that to a lot of employees? I see that across stores.

I was there at 9:00 A.M. when they said they opened. No one was there to open the store. I called…read morethe store at 9:10 still no answer. I called again at 9:25 and the phone was answered. I told him the situation and he gave me 10 percent off. Their prices are reasonable. l will go back.