I love this place! I love that its still around. After reading other reviews, i am shocked. Never…read morehad an issue eith Mr. Video. In fact I got text saying i owed a few dollars in late fees. Text sounded a little snarky .I responded to him right away and a told him I would come pay the fees the next day- I told him I was terribly sorry for the oversight. I got a response right away saying thank you for my understanding. If you have a late fee - just pay it. It might not be much but if everyone owed a dollar it would add up real.quick.. The organization of the movies is odd to me... BUTT....you can ask an employee to help and they are always willing to. Like I said- I love this place!

This place is amazing. It's also a relic left standing as a reminder of a better time…read more Sure you could stream your movies, videos, and games on services like Netflix or gamefly, but if you're anything like me it's just not the same. I need to see the box. Look at the pictures on the back and really weigh my options. That's why I love this place. I can rent games for all systems. I can rent DVDs and blue rays. I can choose from a physical selection instead of virtual. They have it all and its close to home. Hello instant gratification. The real bonus isn't the selection and gratifaction. It's the prices and customer service. The employees will bend over backwards for the customers. Reserving games and movies to make the customer happy. The prices are so affordable. Rent a game for $4 for 3 days. And for a dollar a day after that you can re rent for two days. This place is amazing. I can only hope that it weathers and stands 20 years from now.

Love the variety, it's great to have a place to get physical copies of old games! The owner was…read morefriendly and knowledgeable:)

I popped in this past week as I just picked up an N64 and was surprised by the selection. customer…read moreservice was great and prices fair. I'll be visiting more as I look to grow my collection .

Be aware before buying Pokemon cards from this location. I purchased a Destined Rivals Booster…read moreBundle from this location and it looked sealed at the time, but as soon as I got home and opened it up, I noticed there were only five packs on the inside when there is supposed to be six. I have bought cards at Gamestop before and have never had any issue so I gave them a quick call to see what can be done and I was told there is nothing they can do because the boxes come "sealed" and that I have to contact the Pokemon company directly. Especially for charging almost double the price of this product I would've expected better support for something like this going on.

Terrible employees and they will blatantly accuse you of stuff you don't do and trespass you if you…read moredo things they don't want you to do. The manager has openly said she has several contagious STDs which has made dozens of guests uncomfortable and not want to come back ever

They are likely selling resealed pokémon booster packs. We picked up some packs today that we later…read morequestioned while looking at them. My son is kind of new to the pokémon game so we decided to take pictures and opened the packs anyway. We emailed those pictures to another reputable card shop owner who said the packs should never be opened at all. You can see in the pictures they're open at the top in some corners. This is just a few of the packs that we picked up. So keep an eye out if you go there to get pokémon cards because if the booster packs are being resealed it's likely most of the other Pokemon product is as well. I was also told that it's really the shops prerogative if they wish to sell resealed packs. Apparently they pick them up from scalpers. And what would they care anyhow It's all profit.

It's ok. Sometimes the employees are rude and unhelpful, and sometimes they are great. The lack of…read moreanother store in the area does allow them to charge more then you would have to pay online however. It's a nice place to just hang out with friends, but if you want singles or even most sealed product you can find it cheaper online.

I go to this place every time I need magic cards or games or systems. If they give you faulty…read moreelectronics, they don't fuss about replacing them if you go back in. As far as customer service goes, they rock. Everyone employed there has great knowledge about pretty much anything in their inventory. They can order something from another store if they don't have it. They're very friendly and helpful. Due to the fact they can migrate stuff between stores, their selection is spectacular. Game guides, accessories, board games, and more. This place owns.

I purchased my son a new to him Xbox in Newport today. The cable the guy gave us wouldn't stay…read moreplugged into the machine. We went into Game Time to see if we could purchase one. He said no, but I'll give you one for free. I was shocked. How awesome was that. My son is now getting his system all set up at our home. We will be back to get accessories & games. Thank you so much. You talk about good customer service!!!! Highly Recommend. A+++++

The Kids and I had a wonderful time looking for a game or two!! We were greeted and helped by Tyler…read more& Kayden. They were both very helpful and knowledgeable to our questions and needs. We usually go to the Mall but not anymore.

Just went to GameStop I bought a game on Sunday. It's two days later. The game would not work since…read moreI do not have the receipt with me even though it was the same person at the store that sold it to me he would not give me a refund, said he was not allowed when they sold me an item that didn't work now it doesn't make sense to me. But if that's the kind of customer service you get at a place you probably want to avoid it but they said they could buy them back for me for $.50 come on get out of here.

We drove an hour to visit here yesterday and it wasn't open even though it says open everyday. We…read moreleft and came back a little while later but they still were not open. There's no signage or social media post about it either. There were other customers waiting around as well but everyone gave up after 30 minutes when no one came. Very unprofessional.

Very kind staff! Gave me a free keychain boba plush after getting a drink!…read more Place has lots of games and figurines too choose from!

Not sure of the technicians name who helped me but I called around 4pm with a pretty serious…read moreproblem in my opinion. My wedding video was stuck in my PS4 and have been putting off getting my Playstation fixed and he said it could take a few days to fix it and get the disk out. Which I was fine with. So I brought it in expecting it to be fixed by the end of the week. When I got there he asked if I had a few minutes to kind of hang out Which I did and he fixed it and had my wedding video out within a half-hour I was so freaking happy I would absolutely go here again and I will always recommend this place to anyone who needs video games or consoles. I will be buying all of my video games and consoles from here from now on! THANK YOU VIDEO GAME WIZARDS! I GIVE THIS PLACE 10 THANK YOU! THANK YOU! THANK YOU!

This is definitely one is the worst experiences I have ever had when dealing with a business. I…read morebrought in my PSP for a simple repair since it's my childhood one and I want to play it again. I gave them the PSP in the end of June. They told me it should be 1-2 weeks, which is fine. I come to pick it up, they tell me it's on our desk next to be repaired, told me to come back in 3 days. I come back and they tell me the same exact thing. I'm now in August and feel like I'm getting played. Do not come to this place of buisness for any of your needs, just go somewhere else and save yourself the time and energy.

GameStar on 3070 Lancaster DR NE Salem, Oregon 97301 Has a…read moreNO CASH REFUND POLICY, even if you are in the 3 day grace period. Anything exchanged will IN-STORE credit only. FYI, there not a rental place, per a LADY I spoke too... Anyhow I think my son got RIPPED OFF!!! I will never ever do business with GameSTAR again

So I've been buying used games for a while(from other game stores) and I've never had one not work…read moreon me. I go here and get borderlands 2 and I pop it in and it can't even read the disc. The worst part is when I was buying it the guy told me we check all our games so you shouldn't have a problem. I would love to get my money back and buy the game somewhere else but their return policy only allows for exchange or store credit. Frustrated and not going back for gaming needs.

Not the best porn store in town, but certainly the most friendly. I assume that this business…read moreattracts the most, um, interesting people in town...but the staff seem prepared to handle even the most off-the-wall characters. I wouldn't patronize this store for particular personal products, as they are pretty dusty and just look old. I assume the movies are just fine though. The most popular area, by far, is the back room where the private booths are. Not that I frequent the place, mind you.