If you just want to make a simple purchase, waiting for a person to break free is tedious. I…read morewanted to listen to their Beats Pill Bluetooth speaker. So while I was waiting, I managed to pair my phone to their display and listen to it. I ordered a Bose Bluetooth speaker from Amazon; its sound was awful. After I paired the speaker, I turned it up. To my amazement, I found that other customers did not share my love of Irish music. Heathens. I only had it loud for maybe 10 seconds. I honestly did not want to disturb anyone. But you gotta do what you gotta do. Once an agent got free, it was simple. I want to purchase this. And I did and walked out happy. But still wondering how you cannot like Irish music?

Always very helpful whenever I walk in the store whether I'm needing a screen protector replacement…read morefor free or if you're buying the Wi-Fi system. It doesn't matter which one they're still very helpful

Employees can never do anything the equipment doesn't work tried four times to just get a…read morereplacement screen protector go elsewhere

I finally got around to updating my old iPhone 6. For a late Christmas gift. It was no longer…read moresupported with updates. And the digitizer was starting to ghost type and buffer the taps. I ended up wanting a new phone with the biggest memory. The sales Momo helped by ordering a phone and it came 4 days later initially they ordered a 13. But I really wanted the 13 pro max they were able to return the old and order the right phone. With Michael Anthony helping to activate it a week later. I've had a few problems initially because with the new phone some how wasn't compatible with my old plan I was told by a good friend who manages store in Milwaukee do not switch my plan no matter what they say. It took about 3 different specialists to review my plan and eventually my persistence paid off. I spent 5 hours on one of the employees personal phone since my phone was being worked on and adjusted. My phone did work for a 3 months then all of a sudden on a Saturday I lost the data side of the plan while my phone still worked. I came back and the staff put me in touch with another account person that explained they will fix it today it required getting an updated plan so I was able to find a plan very similar to the one I had that. The first bill came and I found out that I couldn't get into my account so Mike helped me regain a new password and adjusted things to work greatly. They try their best to fix phone issues but sometimes things are out of there hands. For example our area I have only two towers that are not very close so I'm stuck with no signal in a galvaluminum roof. Unless the phone is at the windows may get 1 bar. At the moment I'm happy with all the services that this location has to offer. It's rarely under staffed with brief waits less than 2 customers long. Always check the tower maps you will have an idea of signal strength especially around your home and work place. 9/2022 Service 5 Location 5 Value 4

I have been shopping here for years. They have a great…read morefriendly staff that always greet me at the door with a smile. Robert the manager goes above and beyond for his clients. Marcus his assistant manager is very knowledgeable and always has a positive attitude and great work ethic. I will always come back to this store because of them. When choosing a pawn shop with great deals, friendly knowledge staff look no further.

I really like this Pawn Shop. All the employees are very nice to me every time I come in. Got a…read moregreat deal on an XBOX ONE game today. They also offer a program called Capital Coverage that allows me to trade up the items that I buy at the store.

I stopped in to this Verizon to get some technical help with a watch and a phone service and…read moreconnection to cellular. I has promptly greeted by salesman, Fante. This worker was outstanding- got the watch fired up and all the glitches and issues resolved. Very skilled and great Verizon store in Naples.

Didn't trust this store 2 years ago! The past few times I went it has been gotten much better. The…read morenew employees there are very friendly and knowledgeable. Happy to do business here now!

I bought a very expensive $213.58 Duracell Motorcycle Battery last January 4 2025…read more Today October 18 2025 the battery is dead and has been on a Battery Tender... So I pulled the battery and took it back to the store at 1811 Tamiami Trail Naples, and was told by a smart Mouthed Kid that the Battery was not under warranty!!!! On my receipt it states the battery is under warranty until 1/04/2027 !!! I was lectured by this smartass kid that the battery needed to be above 10 Volts for them to warranty it.... If the Battery is BAD it should not be my issue !! I have bought MANY Batteries from them before, BUT NEVER AGAIN!!!! Customer service is a thing of the past !!!!

VERY HONEST EMPLOYEE Stopped in here last Sunday. A…read more gentlemen helped us find some bulbs we needed for our night lights. It's a small, tidy location across from the Cheesecake Factory that doesn't have a lot of traffic. It's situated in a sketchy plaza, but it's a good store and I'm glad we went in. I'm really happy with the very honest in-store recommendations we got esp for strip-lights. Everything he said was true about them I wish I took his advice lol! I can't speak for the other employees,but the one that helped us was nice and efficient and engaging as soon as we walked in. Thank you!

JASON- was absolutely incredible! He was so patient and knowledgable guiding my elderly…read moreparents to a great phone/plan! The process could not have gone any better! Thank you Jason!

Worked with Tommie at the 13800 Tamiami store today. He helped me buy a new I Phone. He was very…read morecompetent knowledgeable and anxious to help me. He is a great representative of the company. This store and Tommie will be my go-to choice in the future. Thanks for the help.

My husband took our Apple MacBook to ubreakifix for a battery replacement for $200. The battery…read moredidn't even last a year. Now, the battery has exploded, and we're taking it to Apple to remove the battery. UbreakIfix wants $40 just to open it because we're past warranty. The bottom panel is no longer attached to the laptop because of how much the battery has exploded/expanded. We've removed the laptop from our house because we're scared of it blowing up Also, for any skeptics, we treat our possessions like laptops very well and do not throw them around, etc. We use this laptop around the house for things like email, movies, taxes

I have used other UBREAKIFIX locations without incident. This location seems to have some issues. I…read moredropped my iPad off on December 9 to be repaired. I followed up the first time at the beginning of January and they did tell me that they were waiting for parts. Called again on January 12, 15 and 20th and left messages asking for a status update and a return call. They never called me back. Today is January 24 and I went to pick it up. No repairs have been made and when I requested it be returned to me they said they could send it out today. I'm not sure why they didn't send it out earlier. I understand if you're busy and if you're waiting on parts, but a simple update would've been appropriate. I'll take it somewhere else. Would not recommend.