I walked in because I needed some help setting up my phone (keep in mind , I am an AT&T customer)…read moreand the employee was very short and dry and gave me short answers not a pleasant experience. Unbelievable did not try to sell me any lines or programs or sales while I was there. I am an easy catch when it comes to that company could have made money right then and there if he did his job properly. In addition to him having head phones in the whole time while talking to me, and store was empty I was the only one in there. I walked out went to Xfinity gentleman was so nice said he'd beat any plan I have to earn my business and I could tell he was happy to be there and make money. Now I am no longer with AT&T and can happpy say I'm a Xfinity customer! Just like that.

I recently visited this AT&T location to get help for my 93-year-old father, and I cannot recommend…read morethem enough. We were assisted by Kris (Sales Rep) and Semaj (Manager), who both went above and beyond.They were incredibly patient, respectful, and took the time to resolve every single concern we had. It's rare to find such high-quality customer service, especially when it comes to helping seniors with technology. If you need help and want to be treated with care, ask for Kris or Semaj. Thank you both for making a potentially stressful situation so easy!

Got a glass shield put on the phone to make it impact resistant. Knowledgable and friendly…read moreservice. Located at Flamingo Island Flea Market.

From the owner: Mobile accessories at up to 50% off retail. Power Mobile offers unbeatable prices for cell phone…read morecases, tablet cases, mobile accessories and tempered glass screen protectors. Power Mobile has you covered.

I broke my phone screen in a trip and contacted Techy the day I returned. The owner/operator was…read moreresponsive and gave me a quote right away. I took my phone in the next day and he had it good as new in 25-30 minutes. The shop is located inside Walmart so I was able to get groceries while he worked. The repair was done quickly and with excellent quality and he even threw in a free tempered glass screen protector, which he installed for me. Highly recommend!

simple job replace rear screen on iPhone no problems The tech could have had a little better…read morepersonality, but I was only trying to get my phone fixed.

Be very careful.... they don't give you real Apple batteries for Iphones yet they claim to. I was…read moregaurunteed that it was a real Apple battery and, even though my phone was just over a year old, I went ahead and let them replace my battery and screen. The guy got his fingerprints all over the new screen so he had to redo it While I was in the store... Then the worst happened. After i left the store, it kept flashing saying "foreign object/battery" basically warning me that it is not a authentic battery. 2 days later the phone died and when I went to Apple they said nothing they can do I must buy a new Iphone! I paid Techy/The Fix in the Walmart store in North Naples, $127.20 for this bogus battery, of which I requested a full refund. Especially as I had to buy a new Iponon for $655.08!! They never returned my phone calls, then I made a dispute with my credit card and Amex refunded me, however a week later Techy Estero (aka the Fix) charged me the amount again! They should have been happy I didn't go after them for the cost of my new Iphone aswell as the $127.20 they owe me for the bogus/fake battery! I am giving this company one more chance to refund me for what I paid them of $127.20 or I will go after them for the cost of the Iphone ($655.08)I had to buy... on top of the cost of their fake battery. Be very, very careful of this bad company!

Buyer beware; we brought in a new iphone for a cracked glass repair. They didn't explain anything,…read morereplaced the glass, charged over $150, and only when the 'repair' was done and we had paid did they explain that the phone would no longer be waterproof and the magsafe charging would no longer work. Save the hassle, just go to the Apple store for the repair and your magsafe will still work and the phone will keep its waterproof rating.

We want to thank Marco for all his help straightening out our bill! He was knowledgeable, kind and…read morevery professional- we will use him again at this location! Thanks Marco!

This store is exceptional: my appreciation to the manager for such a high level of professional…read moreservice/standards and store efficiency. The staff are personable, knowledgeable who respect your time; the store is spotless, non-cluttered and operates with surgical precision. My latest interaction was with Phillip Macdonald [Sales Consultant]. Phillip walked me and my family through what we considered very complicated series of issues prompted by a stolen iPhone. Phillip relieved our anxiety and walked us through the necessary steps to 'replace' the phone, deal with data retrieval and other security issues. Phillip and his team could have simply sold us a new phone, instead he worked through the Verizon system that allowed us to take advantage of Verizon promotions and Verizon Loyalty opportunities. Integrity, honor and character are valued qualities that make one successful -- Phillip possesses these qualities PLUS was a pleasure to interact with [personable with a great since of humor],

My husband took our Apple MacBook to ubreakifix for a battery replacement for $200. The battery…read moredidn't even last a year. Now, the battery has exploded, and we're taking it to Apple to remove the battery. UbreakIfix wants $40 just to open it because we're past warranty. The bottom panel is no longer attached to the laptop because of how much the battery has exploded/expanded. We've removed the laptop from our house because we're scared of it blowing up Also, for any skeptics, we treat our possessions like laptops very well and do not throw them around, etc. We use this laptop around the house for things like email, movies, taxes

I have used other UBREAKIFIX locations without incident. This location seems to have some issues. I…read moredropped my iPad off on December 9 to be repaired. I followed up the first time at the beginning of January and they did tell me that they were waiting for parts. Called again on January 12, 15 and 20th and left messages asking for a status update and a return call. They never called me back. Today is January 24 and I went to pick it up. No repairs have been made and when I requested it be returned to me they said they could send it out today. I'm not sure why they didn't send it out earlier. I understand if you're busy and if you're waiting on parts, but a simple update would've been appropriate. I'll take it somewhere else. Would not recommend.

This place is inside the Walmart Easy find in front by the…read morecheckout Best prices in town and the wait time is shorter too depends of course on how many are ahead of you Normally 30 min, and under $100 Make sure they have your phone esp if it's an older model, you can call ahead as I did to get an estimate The Dr was so nice even when he was in the weeds with ppl coming at the same time. Zach was our iPhone Doctor! Ask for him! Good guy, patient and professional.

Not worth your time expensive expensive expensive expensive Dr. phone fix it and repair how we were…read morethinking that it was going to be a couple of hundred Bell was going to cost you more to fix an iPad or an iPhone Oh hell you can buy a new iPhone or iPad for what they charge for get about it

Connection issues with my cell phone brought me to this A T & T store. When I was in town a few…read moreweeks ago, I had absolutely no ability to receive voice calls at all and often was unable to connect to any network when I was not at my parents' house on their wifi. I even called A T & T customer service when I returned back home and got a partial refund on my cellular bill. I was advised to visit an A T & T store if the problem persisted the next time I was in the SW Florida area. Well, here I am, and the problems continued. I came in on a Monday and was promptly serviced by Halim. He suggested switching out my SIM card, which he did at no cost. I watched him scroll through a bunch of stuff on my screen and tap a bunch of buttons - woah! But twice he tried to get me to change my service plan. TWICE. Why? One of the lines I have on my current contract has the old grandfathered unlimited data plan; Halim told me TWICE that I really and truly didn't need that unlimited plan any more, even though the user of that line uses in excess of 10G a month. Gee, I thought I was here to fix my PHONE, not change my PLAN. Okay, we made a couple of test calls and my phone's working now. I even called home across the Gulf! Woopee! I leave. But I have to go back the next day. For I am constantly presented with messages that my voicemail password is incorrect and that I need to re-setup my voicemail. But it can't retrieve my greeting and it's failed. Then I'm given the "incorrect password" screen again. It won't connect to the internet at all. There's also no signal at all. When I do go back to the store, Halim is nowhere in sight. But I am checked in on a nifty iPad (akin to the Apple Store or the DPS where my name then goes up on a TV waiting screen) even though there are only 2 other people in this huge store. Once I'm finally tended to, it's discovered that the Cellular Data had been turned off on my phone. Huh? That's why I had no internet and I couldn't connect (iPhone 5's rely on cell data for voice). That's enabled at the store. When I get home, I discover that iMessages and SMS messaging have ALSO been disabled. What the heck did Halim do to my phone? Good grief. I doubt whether I would let anyone at this store ever touch my equipment again. I'll fix it all when I get back to Houston. I've been an A T & T customer for a LONG time and I've never had to go back to a store 2 days in a row to fix one of their employee's incompetence. And I SO resent the hard sell to change my plan while I'm not in my home city. Are you kidding?

The staff is very attentive and knowledgeable. I had a problem with my account and the manager…read morefigured it out when no one else could! I have stopped in here several times and they are always friendly and go out of their way to help you!