Place needs a complete remodel and new management. Stores can't stay in business. The bathrooms are…read moreabsolutely disgusting! They also need a better store selection. Oh and there's never anyone at the security booth.

Our hotel was nearby and so we decided to drop by The Galleria at Crystal Run Mall…read more Plenty of parking is available. The mall is very spacious and there are a number of stores inside. The food court has a nice variety. Check out their directory for a more updated and detailed list of food options. There is an AMC Theatre, Target, and Gold's Gym inside as well. We enjoyed walking around the mall and were even more excited to be able to visit Middletown, NY!

Everybody in here was super nice and helpful, I'm not big on fast fashion but H & M is one the…read morecorps who cares and they have cool stuff for great prices. Needed a turtleneck hat n jeans, since almost everything I have is for Florida weather.

I shopped here with my kids last weekend. Considering that it was the Christmas season. The place…read morewas clean and you could actually find someone to help you. Only negative was the long line which is to be expected this time of year. I was surprised at how big it was. You would not think that from looking on the outside of the store.

A about two years ago I went there Looking for a coat as…read morethey're were having A sale reduced ! I actually did find a nice one loved It & bought it ! It was a nine coat ! Not too sure if all that Matters now Just a little tweeted out now It was $80.00 when I bought it ! It has come to my attention now the Coat is just starting to fall apart on the Seems ! Just so upset now cause I loved this coat And it's so warm !! So disappointed ! Guess when the weather gets warmer I'm going to have to get it fixed What a pain ! More money going out !! Guess they don't make coats the way They used to so unfortunate !

Great store. Nice variety of selection of voting shoes housewares. Great value for your money. Nice…read moredeals throughout the store. If you park in the lower level be prepared to take the high escalator. If you park on the other side you can just walk in. I didn't need any service.

More quality clothes. Returns are easy. Been buying from Macys for over 50 years…read more Highly recomend Macys. Too bad about Sears. A family owned company that took Show large company and the service had gone way down. Company will use by large corporation them out.Marketing experience and the company bankrupt. And the customers was like doubt once loved Cheers.

Everything about this location from the lack of customer service to the neglected interior has gone…read moredown hill very quickly. Sad but true.

I went in looking for a dress for a Great Gatsby Party,, Windsor had a great selection and the…read moresales ladies, BRIA Thank you so much and Kelsey were so helpful from the start, made it a very easy shopping experience..

Worst place to buy anything. Parents and daughters beware. I bought a dress for my daughter on 4-15…read moreand while walking around the mall found another dress she liked better. Returned it within two hours. Never left the mall and yet they refused to give me a refund. I could certainly understand if I took the dress home and waited a week or so but this was literally two hours after purchasing the dress and it never left the mall. They refused to return the dress and issue me a credit. Regardless of any kind of policy that might be in place I think commonsense should rule. Losing that kind of money over a two hour time span is ridiculous and they should be embarrassed of themselves.Do not waste your time, do not go here, they are not credible people.

Very helpful and very patient. They made me comfortable and the prices were great. Very precise and…read moreas someone from another country I was very impressed. I highly recommend them!

I came into your store today to buy a necklace for my girlfriend, but instead of being welcomed as…read morea paying customer, I was treated with disrespect. When I asked a simple question, the associate in glasses and a black dress thing pointed me toward cubic zirconia in a dismissive way. It was clear from her attitude that she made assumptions about me based on how I look, not on my intentions as a customer. I sat by the cases for over 30 minutes and no one offered assistance. I came prepared to spend money, but I was made to feel that my business didn't matter. All money is green -- and every customer deserves equal treatment, regardless of race or appearance. This experience was not only unprofessional but discriminatory, and I hope it is addressed immediately. 10/3 1:15pm disgusting.

It's great to see this store up and running still, followed by the other closet in Danbury, in…read moreterms of the Hudson Valley. Well maintained on the sales floor with no issues to me with recovery, well cleaned and stocked. Retail doesn't seem to be the same as it use to be, as not too many sales associates are on the floor, and finding assistance can be a side hassle. I was happy to see one employee ask how we were doing and need any help, and said no thank you. Things could be improved slightly, but anything for great manners goes a long way. The location is okay for the most part.

Subject: Customer Service Concern ( cashier: Kayla )…read more I want to bring to your attention an interaction I had with a cashier at your facility. When I approached the register, I stood waiting for several minutes before being acknowledged. After I greeted the cashier, she finally came over but did not return the greeting, and instead rushed me through the process. I was actually there to make a return, but the interaction felt unnecessarily hostile and dismissive. I understand that everyone has personal challenges, but it is important that staff maintain professionalism and not project their emotions onto customers. Without customers, there is no business, so respectful communication should always come first. I wanted to share this experience so that management can reinforce the importance of customer service and professionalism among staff. Thank you for your attention to this matter.

i visited this store on May 13th and couldn't even walk around and enjoy anything because it was…read moresuch a horrible MESS !! the ladies shoes department was literally on the floor in piles from people trying on and just leaving them there . No customer service what so ever and the line to check out was out the door because they had 2 cashiers. This store used to be a great place to shop but now it's a gross mess because it is so short staffed I guess . I actually visited 2 weeks prior and it was the same so we can't blame it on the day unfortunately.