We came to this place this weekend and it was a blessing. They have some great stuff for kids. Most…read moreimportantly they honor the LORD Jesus Christ here. God bless them!

You gotta love Cottontail Jones! Cutest baby boutique ever with the cutest things for babies!! My…read moredaughter turned ONE during the pandemic, so we didn't do a birthday party but still wanted to do something special. We were able to rent this cute high chair from Cottontail Jones and bought her birthday gift there, too-that cute little doll with the green dress. Thank you Cottontail Jones for making our daughter's 1st birthday so special. They've now become one of my go to store for baby showers gift!

Great selection of items! The store is well organized. And I love how easy it is to sell my kids…read morestuff for cash. Had a good experience.

I would give them zero stars if I could. The store is small and stuff is packed in. You can't see…read morewhat they have because it's all jammed together and only one customer can fit in a section at a time. They act like they don't need their customers. They treated me horribly. I left there and went to Smarty Pants and spent $200. It's large, open and clean. They even helped me load my car. I will never go back to OUAC.

Employees were friendly but they kept talking to each other in Spanish while I stood at the cash…read moreregister waiting. Made me a little uncomfortable. Wasn't too impressed with their selection of toddler boys clothes here but the store was very clean and well organized.

The store manager here was absolutely wonderful .... I went in trying to outfit 25 kids for Special…read moreOlympics ....Raine took my list and promptly and accurately gathered everything available in the store and then ordered what was not available in store on line for me. Her skill as a teacher certainly came in handy as did her yellow and green highlighters which helped tremendously! Everything came on time and was perfect. These little guys were so excited with their uniforms for their big day! Thank you so much Raine!

Quality of garments seem to not be as good as years past. Hard to find return policy on website…read more Local store closed so I would have to pay to return sleepers. Will donate to children's charity

Very good prices...staff is always up eat and very friendly... always greet when you walk in.read more

This store is always incredibly messy, employees are some of the most rude and unprofessional…read moreindividuals I've ever experienced in retail, and they never have any new arrivals, it feels like this location is more of a clearance warehouse. There have been multiples times that I've walked into this Old Navy and see the exact same clothes as I did many months prior. They never have any new items, and if they do they are never put out on display or they're stuffed behind older pieces of clothing. It sometimes feels like you can't breathe in this store let alone hunt for new arrivals. The value of this store suffers greatly because of this. The employees are quite literally the worst part of the entire experience. They honestly make the entire shopping experience so uncomfortable. Don't even bother asking for help because you will straight up get ignored. I've been a resident of Waco for over 25 years, and it makes me so sad to see this Old Navy fall to such mediocre and messy standards. Definitely recommend just shopping online, driving to the Georgetown location, or just finding a different store to shop at all together.

Just a heads up to anyone that shops at Old Navy. Go ahead and stop shopping there. I went to…read morereturn some things I bought right before finding out I'm pregnant, so I clearly won't be wearing them.... It's been more than 30 days even though I have record of it and they were able to look it up.... No returns or exchanges. AT ALL!? So if you buy something and change your mind or it doesn't fit.... You're stuck with it. After having faithfully shopping there for a good 20 years I will not be making any more purchases. This is completely ridiculous!! I asked when this policy went into effect and she said "about a month ago" (so ya, clearly that was NOT the policy when I purchased this!) I'm beyond pissed and now I gotta find a new place to buy all my stuff.

What a considerably discreet, yet safe environment. Very professional advertising as wellread more

Their customer service was diabolical. They didnt measure the soon to be groom and the lady just…read moreasked "Well are you just going to go somewhere else?" Proceeded to one of the groomsmen in the complete wrong size after insisting that is was his right measurements. I do not recommend this establishment.

Very unfortunate service and we will definitely never even entertain the thought of using this…read morebusiness again. I scheduled an appointment and specified that it was for a WEDDING (aka- the groom's attire). When we arrive we were told that we have top priority and the next available associate would help us. Eventually we find our associate, but she was annoyed because she said she called out for us multiple times, but we were standing beside her the entire time and had no idea what she was doing. I explain what we're looking for and she looks at me as if I've grown three heads. I pull out pictures of some jackets we were looking at and she again... just looks at me. The ENTIRE appointment, she looked at us as if we were speaking another language. All we needed was a jacket. She then tells us "Well honestly, we only care about prom during this time of year. But you can look online and I'll order whatever you want." Why did I schedule an appointment to be told I could look online??? I could've done that at home! Lastly, she tried to hand me her tablet and told me to look at things I liked, we decided to leave try different stores. Service is unbearably awkward, unprofessional, and the store is pathetically stocked.